Program: 01. Quality Management; 02. Leadership; 03. 5S Program; 04. ISO 9001; 05. Quality Tools; 06. Effective Meetings; 07. Key Performance Indicators; 08. Creativity and Innovation; 09. Quality Control Circles; 10. Presentation Techniques; 11. Visual Management System.

1. Certificate
Getulio Ferreira
Training Director
EBI TCONSULTORIA e TREINAMENTO
of Achievement
This is to certify that
Ricardo Emanuel Apolinario Ferreira
has sussefully completed 144 hrs. of all the course
Total Quality Management Training
01. Quality Management;
02. Leadership;
03. 5S Program;
04. ISO 9001;
05. Quality Tools;
06. Effective Meetings;
07. Key Performance Indicators;
08. Creativity and Innovation;
09. Quality Control Circles;
10. Presentation Techniques;
11. Visual Management System.
held on: 1999 to 2005. September 28, 2017