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© XXXX­–2016 CEB. All rights reserved. RR5257216SYN
 1
SITUATION
Maersk Oil requires external talent to bolster its succession plans for senior and critical roles.
SOLUTION
Maersk Oil uses a prospect-centric recruiting partnership to nurture long-term engagement for a
sustainable, high-quality talent pipeline.
RESULTS
■ Increased engagement of passive prospects for senior positions and ratio of ready to non-ready
successors for critical roles
■ Enhanced labor market and brand intelligence
PRIMARY COMPONENTS
■ Refined Talent Pooling: Maersk Oil uses a number of filtering criteria to ensure the quality of
prospects when determining who should join the talent pool.
■ Prioritized Prospect Engagement Opportunities: Maersk Oil prioritizes information and networking
or development opportunities based on the receptivity of the prospect.
■ Reverse Coaching on Industry Positioning: Maersk Oil creates a feedback loop with prospects to
iteratively test different messages to see which are playing best in the market over time.
■ Career Brokerage: Maersk Oil demonstrates its prospect centricity by brokering career
opportunities for prospects, extending the company’s industry knowledge and network.
COMPANY SNAPSHOT
Maersk Oil
Industry: Oil & Gas
2015 Employees: 4,000
Headquarters: Copenhagen, Denmark
PROSPECT-CENTERED EXTERNAL TALENT POOLS
 2© 2016 CEB. All rights reserved. RR5257216SYN
AN EXTERNAL TALENT POOL REQUIRED FOR
CRITICAL ROLES
As Maersk Oil’s Business Evolves, Critical Roles Require External Successors
Maersk Oil Supplements Its Internal Pool with High-Quality External Talent
Maersk Oil requires a ready successor
pipeline for strategic, longer-term initiatives.
Challenges with an External Talent Pool
■ Determining who enters the pool
■ Ensuring external talent understands the
organizational culture
■ Engaging high-quality talent over the long
term
■ Maximizing time and resource returns from
external talent that leaves the talent pool
Pressure on Internal Talent Pool
Internal
Talent Pool
Supplemental
External Talent Pool
Source: Maersk Oil; CEB analysis.
Source: Maersk Oil; CEB analysis.
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
 2
© XXXX­–2016 CEB. All rights reserved. RR5257216SYN
AN EXTERNAL TALENT POOL REQUIRED FOR
CRITICAL ROLES
As Maersk Oil’s Business Evolves, Critical Roles Require External Successors
Maersk Oil Supplements Its Internal Pool with High-Quality External Talent
Maersk Oil requires a ready successor
pipeline for strategic, longer-term initiatives.
Challenges with an External Talent Pool
■ Determining who enters the pool
■ Ensuring external talent understands the
organizational culture
■ Engaging high-quality talent over the long
term
■ Maximizing time and resource returns from
external talent that leaves the talent pool
Pressure on Internal Talent Pool
Internal
Talent Pool
Supplemental
External Talent Pool
Source: Maersk Oil; CEB analysis.
Source: Maersk Oil; CEB analysis.
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
Maersk Oil requires
external talent to bolster
its succession plans for
senior and critical roles.
■■ To avoid the risk of external
talent being a poor fit with
the organization, prospects
must be engaged and
knowledgeable about Maersk
Oil’s operations.
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
 3
© XXXX­–2016 CEB. All rights reserved. RR5257216SYN
CREATING PROSPECT PARTNERSHIPS
How Maersk Oil Builds an External Talent Pool
Pool of Ready
External Successors
Returns from External Talent Pool
■ Increased senior prospect engagement
■ Enhanced labor market and brand intelligence
■ Increased ratio of ready to non-ready successors
for critical roles
1. Refined Talent
Pooling
2. Prioritized
Prospect Engagement
Opportunities
3. Reverse Coaching on
Industry Positioning
4. Career
Brokerage
Source: Maersk Oil; CEB analysis.
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
Maersk Oil partners with
prospects to develop a
high-quality external talent
pipeline.
■■ The company engages a select
group of industry talent for the
partnership.
■■ Key elements of the
partnership include the
following:
–– Filtering criteria to ensure
prospects are high quality
–– Prioritization of information
and opportunities based on
the prospect’s receptivity
–– A feedback loop with
prospects to test messages
in the market over time
–– Brokerage of prospects’
career opportunities to
extend Maersk Oil’s industry
knowledge and network
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
 4
© XXXX­–2016 CEB. All rights reserved. RR5257216SYN
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
To determine who should
go into the pool, Maersk
Oil uses filter criteria
to ensure quality of
prospects.
■■ The company’s prospect filters
start with ensuring prospects
match the role profile and
progress to gauging the level
of longer-term interest in a
career with Maersk Oil.
Maersk Oil worked with an
external recruiting agency to
select prospects over six weeks,
from initial mapping to final
prospect pool.
REFINE THE TALENT POOL
Maersk Oil Refines Its Passive Talent Pool for Critical Roles
Critical Role Talent Pool Filtering Steps
600 Passive Prospects Targeted
Final External Prospect Pool:
25 Engaged Senior Prospects
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
Source: Maersk Oil; CEB analysis.
1. Locating Talent: 600 Possible
Prospects
Criteria include:
■ Organizational size
■ Operational complexity
■ Known caliber of organizational
talent
3. Identifying Barriers to
Engagement: Reduce Pool by
50% (~150 Prospects Left)
Criteria include:
■ Compensation Details
■ Mobility
2. Sifting Out: Reduce Pool by 50%
(~300 Prospects Left)
Criteria include:
■ CV/Résumé
■ Years of Experience
■ Previous Team Lead Experience
■ Ideal Next Role
■ Focus/Special Skills
■ Geographical Experience
■ Contact Details
4. Opting In: Reduce Pool to 25
Qualified Prospects
Criteria include:
■ Career Motivations—Work and
Home Location Preferences
■ Completing a Competency-Based
Interview
 5
© XXXX­–2016 CEB. All rights reserved. RR5257216SYN
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
Maersk Oil provides
prospects with information
and opportunities based on
their engagement levels.
■■ Maersk Oil updates
a prospect’s level of
engagement monthly.
■■ The team asks questions linked
to career-switching triggers.
■■ Recruiters choose content and
opportunities to further the
relationship with prospects
based on Maersk Oil’s specific
engagement goals.
PRIORITIZE PROSPECT ENGAGEMENT
OPPORTUNITIES
Tailor Engagement Efforts to Prospect Need
Matching Prospect Receptivity to Maersk Oil’s Engagement Approach
LevelofEngagementwithMaerskOil
High
Goal: Continue
Engagement
Provide Organizational
Content and Information
■ Market Information
■ Maersk Oil Strategy
Update
■ Financial Report
Goal: Enhance Fit
■ Extend offer for
prospect to attend
a Maersk Oil training
course.
■ Invite prospect to a
Maersk Oil social event.
■ Arrange for an
office tour and team
introduction.
Low
Goal: Reassess Prospect
Motivation
■ Arrange a recruiter
conversation to elicit
engagement barriers.
■ Consider exiting
prospect from pool.
Goal: Differentiate
Maersk Oil
■ Invite prospect to speak
to senior leader at
Maersk Oil.
■ Recruiter focuses on
new developments and
career opportunities.
Low High
Readiness to Switch Organization
Gauge Prospect
Readiness to Switch
■ Home/life
situation
(dependencies)
■ Work context:
M&A, restructuring
performance cycle
(review or bonus
period)
■ Current
development
opportunities
available
Track Level of
Prospect Receptivity
to Engagement
■ Prospect
continues to
provide industry
information.
■ Prospect asks
questions related
to Maersk Oil’s
opportunities.
■ Prospect
conversation
displays openness
and transparency.
Source: Maersk Oil; CEB analysis.
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
 6
© XXXX­–2016 CEB. All rights reserved. RR5257216SYN
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
Maersk Oil creates a feedback
loop with prospects to test
different messages iteratively
to see which are playing best
in the market over time.
■■ Maersk Oil supplies labor
market intelligence to
prospects and asks prompting
questions to elicit responses.
■■ The company aggregates
prospect feedback with
other sources to determine
the importance impact and
the validity of the prospect
perceptions.
■■ The Maersk Oil recruiter uses
the next update to test new
messages that are more
aligned to prospect needs and
to differentiate the company
more from competitors.
■■ The labor market intelligence
gathered feeds into broader
recruiting strategies.
ENGAGE IN REVERSE COACHING ON POSITIONING
Maersk Oil Gains Labor Market and Branding Intelligence from Prospects
Source: Maersk Oil; CEB analysis.
Brand Message Feedback Loop
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
New Message Testing:
“We are deepening our technical exploration in developing
markets, and leaders will have a lot of autonomy in their region.”
Maersk Oil’s Recruiting Team Refines Outreach Messages
■ Cross-references prospect feedback with talent pool
■ Calibrates feedback with branding team
■ Selects new message based on feedback trends
1
Prospect Response:
“A colleague recently said that Maersk
Oil has great work–life balance but
they weren’t sure whether it’s dynamic
enough compared to competitors.”
Recruiter Gains Prospect Feedback
“Did you or your colleagues know
about our work-life balance initiatives,
or is Maersk Oil better known for other
reasons?”
2
3
Prospect Response:
“That’s really interesting. I recently
learned company Y was scaling back
on technical exploration in the next six
months.”
Recruiter Tests New Message
“Have you heard any other
organizations working in that area?”
4
Recruiter Message Testing:
“Maersk Oil provides a range of flexible working options to help
employees maintain work–life balance.”
Recruiter Supplies Labor Market Information
■ Recent changes to business operations
■ Role changes
■ Wider industry context
 7
© XXXX­–2016 CEB. All rights reserved. RR5257216SYN
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
ACT AS A PROSPECT CAREER OPPORTUNITY
BROKER
Maersk Oil Suggests Other Opportunities to Prospects Exiting Their Talent Pool, Creating
Advocates in the Industry
Opportunity Brokerage
Criteria
When to suggest other career
opportunities to prospects:
■ If the talent exiting Maersk Oil’s
talent pool is still receptive to
Maersk Oil as an organization
■ If the prospect is still looking
for other opportunities
■ If any opportunity suggested to
the prospect does not directly
compete with Maersk Oil
Providing Information
on Other Opportunities
Maersk Oil recruiters share
industry opportunities with
prospects:
■ The Maersk Oil recruiter
suggests a role in another
organization and provides
context or introduction for the
prospect.
Recruiter engagement activities
for exiting prospects:
■ To do this, the recruiter draws
on the knowledge they have
from:
– The Maersk Oil talent pool
– Other sourcing activities
– The recruiter’s industry
network
Advantages of Career
Brokerage
Advantages of keeping in
contact with prospects hired
by other organization:
■ The prospect provides
information on other
organizations’ recruiting
process and brand.
■ The prospect continues to
share information about other
talent in his or her network.
■ The prospect acts as an
informed advocate of
Maersk Oil.
Source: Maersk Oil; CEB analysis.
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
Maersk Oil demonstrates
their prospect centricity
by acting to broker career
opportunities for their
prospects.
■■ Maersk Oil recruiters assess
whether other roles or
organizations they know about
would be a better fit for the
prospect.
■■ In return, the prospect acts as
an advocate for Maersk Oil in
the industry.
 8
© XXXX­–2016 CEB. All rights reserved. RR5257216SYN
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
A SUSTAINED EXTERNAL TALENT POOL
Filling Business-Critical Roles Increased Labor Market Intelligence
OVERVIEW SITUATION REFINE POOL
PRIORITIZE
ENGAGEMENT
INDUSTRY
POSITIONING
CAREER
BROKERAGE
RESULTS
“This initiative has allowed us to make
placements for business-critical roles
with prospects who adapted well to
Maersk Oil’s operations and culture.
Without our talent pool, we would have
been exposed to possible vacancy risks
and unnecessary agency costs.”
Christer Hansen
Head of Global Recruiting
■ Knowledge of industry competitor growth
bets, M&A, and restructures
■ Understanding of competitor talent bench
■ Influence on Maersk Oil’s branding
awareness index
■ Impact of macroeconomic trends
Source: Maersk Oil; CEB analysis.
Maersk Oil creates a strong
external successor pool for
critical business roles, and
information gained from
the pool informs further
branding and business
decisions.

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CEB - Maersk Oil Best Practice Profile

  • 1. © XXXX­–2016 CEB. All rights reserved. RR5257216SYN  1 SITUATION Maersk Oil requires external talent to bolster its succession plans for senior and critical roles. SOLUTION Maersk Oil uses a prospect-centric recruiting partnership to nurture long-term engagement for a sustainable, high-quality talent pipeline. RESULTS ■ Increased engagement of passive prospects for senior positions and ratio of ready to non-ready successors for critical roles ■ Enhanced labor market and brand intelligence PRIMARY COMPONENTS ■ Refined Talent Pooling: Maersk Oil uses a number of filtering criteria to ensure the quality of prospects when determining who should join the talent pool. ■ Prioritized Prospect Engagement Opportunities: Maersk Oil prioritizes information and networking or development opportunities based on the receptivity of the prospect. ■ Reverse Coaching on Industry Positioning: Maersk Oil creates a feedback loop with prospects to iteratively test different messages to see which are playing best in the market over time. ■ Career Brokerage: Maersk Oil demonstrates its prospect centricity by brokering career opportunities for prospects, extending the company’s industry knowledge and network. COMPANY SNAPSHOT Maersk Oil Industry: Oil & Gas 2015 Employees: 4,000 Headquarters: Copenhagen, Denmark PROSPECT-CENTERED EXTERNAL TALENT POOLS  2© 2016 CEB. All rights reserved. RR5257216SYN AN EXTERNAL TALENT POOL REQUIRED FOR CRITICAL ROLES As Maersk Oil’s Business Evolves, Critical Roles Require External Successors Maersk Oil Supplements Its Internal Pool with High-Quality External Talent Maersk Oil requires a ready successor pipeline for strategic, longer-term initiatives. Challenges with an External Talent Pool ■ Determining who enters the pool ■ Ensuring external talent understands the organizational culture ■ Engaging high-quality talent over the long term ■ Maximizing time and resource returns from external talent that leaves the talent pool Pressure on Internal Talent Pool Internal Talent Pool Supplemental External Talent Pool Source: Maersk Oil; CEB analysis. Source: Maersk Oil; CEB analysis. OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS
  • 2.  2 © XXXX­–2016 CEB. All rights reserved. RR5257216SYN AN EXTERNAL TALENT POOL REQUIRED FOR CRITICAL ROLES As Maersk Oil’s Business Evolves, Critical Roles Require External Successors Maersk Oil Supplements Its Internal Pool with High-Quality External Talent Maersk Oil requires a ready successor pipeline for strategic, longer-term initiatives. Challenges with an External Talent Pool ■ Determining who enters the pool ■ Ensuring external talent understands the organizational culture ■ Engaging high-quality talent over the long term ■ Maximizing time and resource returns from external talent that leaves the talent pool Pressure on Internal Talent Pool Internal Talent Pool Supplemental External Talent Pool Source: Maersk Oil; CEB analysis. Source: Maersk Oil; CEB analysis. OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS Maersk Oil requires external talent to bolster its succession plans for senior and critical roles. ■■ To avoid the risk of external talent being a poor fit with the organization, prospects must be engaged and knowledgeable about Maersk Oil’s operations. OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS
  • 3.  3 © XXXX­–2016 CEB. All rights reserved. RR5257216SYN CREATING PROSPECT PARTNERSHIPS How Maersk Oil Builds an External Talent Pool Pool of Ready External Successors Returns from External Talent Pool ■ Increased senior prospect engagement ■ Enhanced labor market and brand intelligence ■ Increased ratio of ready to non-ready successors for critical roles 1. Refined Talent Pooling 2. Prioritized Prospect Engagement Opportunities 3. Reverse Coaching on Industry Positioning 4. Career Brokerage Source: Maersk Oil; CEB analysis. OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS Maersk Oil partners with prospects to develop a high-quality external talent pipeline. ■■ The company engages a select group of industry talent for the partnership. ■■ Key elements of the partnership include the following: –– Filtering criteria to ensure prospects are high quality –– Prioritization of information and opportunities based on the prospect’s receptivity –– A feedback loop with prospects to test messages in the market over time –– Brokerage of prospects’ career opportunities to extend Maersk Oil’s industry knowledge and network OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS
  • 4.  4 © XXXX­–2016 CEB. All rights reserved. RR5257216SYN OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS To determine who should go into the pool, Maersk Oil uses filter criteria to ensure quality of prospects. ■■ The company’s prospect filters start with ensuring prospects match the role profile and progress to gauging the level of longer-term interest in a career with Maersk Oil. Maersk Oil worked with an external recruiting agency to select prospects over six weeks, from initial mapping to final prospect pool. REFINE THE TALENT POOL Maersk Oil Refines Its Passive Talent Pool for Critical Roles Critical Role Talent Pool Filtering Steps 600 Passive Prospects Targeted Final External Prospect Pool: 25 Engaged Senior Prospects OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS Source: Maersk Oil; CEB analysis. 1. Locating Talent: 600 Possible Prospects Criteria include: ■ Organizational size ■ Operational complexity ■ Known caliber of organizational talent 3. Identifying Barriers to Engagement: Reduce Pool by 50% (~150 Prospects Left) Criteria include: ■ Compensation Details ■ Mobility 2. Sifting Out: Reduce Pool by 50% (~300 Prospects Left) Criteria include: ■ CV/Résumé ■ Years of Experience ■ Previous Team Lead Experience ■ Ideal Next Role ■ Focus/Special Skills ■ Geographical Experience ■ Contact Details 4. Opting In: Reduce Pool to 25 Qualified Prospects Criteria include: ■ Career Motivations—Work and Home Location Preferences ■ Completing a Competency-Based Interview
  • 5.  5 © XXXX­–2016 CEB. All rights reserved. RR5257216SYN OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS Maersk Oil provides prospects with information and opportunities based on their engagement levels. ■■ Maersk Oil updates a prospect’s level of engagement monthly. ■■ The team asks questions linked to career-switching triggers. ■■ Recruiters choose content and opportunities to further the relationship with prospects based on Maersk Oil’s specific engagement goals. PRIORITIZE PROSPECT ENGAGEMENT OPPORTUNITIES Tailor Engagement Efforts to Prospect Need Matching Prospect Receptivity to Maersk Oil’s Engagement Approach LevelofEngagementwithMaerskOil High Goal: Continue Engagement Provide Organizational Content and Information ■ Market Information ■ Maersk Oil Strategy Update ■ Financial Report Goal: Enhance Fit ■ Extend offer for prospect to attend a Maersk Oil training course. ■ Invite prospect to a Maersk Oil social event. ■ Arrange for an office tour and team introduction. Low Goal: Reassess Prospect Motivation ■ Arrange a recruiter conversation to elicit engagement barriers. ■ Consider exiting prospect from pool. Goal: Differentiate Maersk Oil ■ Invite prospect to speak to senior leader at Maersk Oil. ■ Recruiter focuses on new developments and career opportunities. Low High Readiness to Switch Organization Gauge Prospect Readiness to Switch ■ Home/life situation (dependencies) ■ Work context: M&A, restructuring performance cycle (review or bonus period) ■ Current development opportunities available Track Level of Prospect Receptivity to Engagement ■ Prospect continues to provide industry information. ■ Prospect asks questions related to Maersk Oil’s opportunities. ■ Prospect conversation displays openness and transparency. Source: Maersk Oil; CEB analysis. OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS
  • 6.  6 © XXXX­–2016 CEB. All rights reserved. RR5257216SYN OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS Maersk Oil creates a feedback loop with prospects to test different messages iteratively to see which are playing best in the market over time. ■■ Maersk Oil supplies labor market intelligence to prospects and asks prompting questions to elicit responses. ■■ The company aggregates prospect feedback with other sources to determine the importance impact and the validity of the prospect perceptions. ■■ The Maersk Oil recruiter uses the next update to test new messages that are more aligned to prospect needs and to differentiate the company more from competitors. ■■ The labor market intelligence gathered feeds into broader recruiting strategies. ENGAGE IN REVERSE COACHING ON POSITIONING Maersk Oil Gains Labor Market and Branding Intelligence from Prospects Source: Maersk Oil; CEB analysis. Brand Message Feedback Loop OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS New Message Testing: “We are deepening our technical exploration in developing markets, and leaders will have a lot of autonomy in their region.” Maersk Oil’s Recruiting Team Refines Outreach Messages ■ Cross-references prospect feedback with talent pool ■ Calibrates feedback with branding team ■ Selects new message based on feedback trends 1 Prospect Response: “A colleague recently said that Maersk Oil has great work–life balance but they weren’t sure whether it’s dynamic enough compared to competitors.” Recruiter Gains Prospect Feedback “Did you or your colleagues know about our work-life balance initiatives, or is Maersk Oil better known for other reasons?” 2 3 Prospect Response: “That’s really interesting. I recently learned company Y was scaling back on technical exploration in the next six months.” Recruiter Tests New Message “Have you heard any other organizations working in that area?” 4 Recruiter Message Testing: “Maersk Oil provides a range of flexible working options to help employees maintain work–life balance.” Recruiter Supplies Labor Market Information ■ Recent changes to business operations ■ Role changes ■ Wider industry context
  • 7.  7 © XXXX­–2016 CEB. All rights reserved. RR5257216SYN OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS ACT AS A PROSPECT CAREER OPPORTUNITY BROKER Maersk Oil Suggests Other Opportunities to Prospects Exiting Their Talent Pool, Creating Advocates in the Industry Opportunity Brokerage Criteria When to suggest other career opportunities to prospects: ■ If the talent exiting Maersk Oil’s talent pool is still receptive to Maersk Oil as an organization ■ If the prospect is still looking for other opportunities ■ If any opportunity suggested to the prospect does not directly compete with Maersk Oil Providing Information on Other Opportunities Maersk Oil recruiters share industry opportunities with prospects: ■ The Maersk Oil recruiter suggests a role in another organization and provides context or introduction for the prospect. Recruiter engagement activities for exiting prospects: ■ To do this, the recruiter draws on the knowledge they have from: – The Maersk Oil talent pool – Other sourcing activities – The recruiter’s industry network Advantages of Career Brokerage Advantages of keeping in contact with prospects hired by other organization: ■ The prospect provides information on other organizations’ recruiting process and brand. ■ The prospect continues to share information about other talent in his or her network. ■ The prospect acts as an informed advocate of Maersk Oil. Source: Maersk Oil; CEB analysis. OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS Maersk Oil demonstrates their prospect centricity by acting to broker career opportunities for their prospects. ■■ Maersk Oil recruiters assess whether other roles or organizations they know about would be a better fit for the prospect. ■■ In return, the prospect acts as an advocate for Maersk Oil in the industry.
  • 8.  8 © XXXX­–2016 CEB. All rights reserved. RR5257216SYN OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS A SUSTAINED EXTERNAL TALENT POOL Filling Business-Critical Roles Increased Labor Market Intelligence OVERVIEW SITUATION REFINE POOL PRIORITIZE ENGAGEMENT INDUSTRY POSITIONING CAREER BROKERAGE RESULTS “This initiative has allowed us to make placements for business-critical roles with prospects who adapted well to Maersk Oil’s operations and culture. Without our talent pool, we would have been exposed to possible vacancy risks and unnecessary agency costs.” Christer Hansen Head of Global Recruiting ■ Knowledge of industry competitor growth bets, M&A, and restructures ■ Understanding of competitor talent bench ■ Influence on Maersk Oil’s branding awareness index ■ Impact of macroeconomic trends Source: Maersk Oil; CEB analysis. Maersk Oil creates a strong external successor pool for critical business roles, and information gained from the pool informs further branding and business decisions.