Book 3 Task 1: Analysis 
PRESENTATION BY: 
•PROF 
•EDDY 
•SIDDIQ 
•DAYAH 
•AMAL
The Scenario: 
ALEX : THE PERSON WITH THE 
HIGHER AUTHORITY, THE 
SUPERVISOR. 
CHEN LING : THE EMPLOYEE/ THE 
PERSON WHO DO THE WORK. 
MONDAY : DUE DATE OF THE REPORT. 
TUESDAY : BOARD MEETING OCCUR.
Question 1: 
DISCUSS : ARE CHEN NING AND ALEX 
BOTH RIGHT IN THEIR OWN PLACES? 
WOULD CHEN NING FEEL BETTER IF 
ALEX HAD TOLD THEM ABOUT THE 
BOARD MEETING AND THE WAY SHE 
FEELS?
Are Chen Ning and Alex both right in their own places? 
Yes!! 
Chen Ning: 
1. doesn’t know about the board meeting 
2. Was given last minute notice 
3. Pressure/ Work Burden
Alex: 
1. Has the rights and Authority 
2. Stress/Work Pressure 
3. Last minute Notice
Would Chen Ning feel better if Alex had told him about the 
board meeting and the way she feels? 
No!! 
Because either way he still works during the 
weekend.
Question 2: 
REWRITE PARTS OF THE 
CONVERSATION TO SHOW 
IMPROVED COMMUNICATION 
AND ROLE PLAY THE 
CONVERSATION BEFORE THE 
REST OF THE CLASS

CASE STUDY ON COMMUNICATION

  • 1.
    Book 3 Task1: Analysis PRESENTATION BY: •PROF •EDDY •SIDDIQ •DAYAH •AMAL
  • 2.
    The Scenario: ALEX: THE PERSON WITH THE HIGHER AUTHORITY, THE SUPERVISOR. CHEN LING : THE EMPLOYEE/ THE PERSON WHO DO THE WORK. MONDAY : DUE DATE OF THE REPORT. TUESDAY : BOARD MEETING OCCUR.
  • 3.
    Question 1: DISCUSS: ARE CHEN NING AND ALEX BOTH RIGHT IN THEIR OWN PLACES? WOULD CHEN NING FEEL BETTER IF ALEX HAD TOLD THEM ABOUT THE BOARD MEETING AND THE WAY SHE FEELS?
  • 4.
    Are Chen Ningand Alex both right in their own places? Yes!! Chen Ning: 1. doesn’t know about the board meeting 2. Was given last minute notice 3. Pressure/ Work Burden
  • 5.
    Alex: 1. Hasthe rights and Authority 2. Stress/Work Pressure 3. Last minute Notice
  • 6.
    Would Chen Ningfeel better if Alex had told him about the board meeting and the way she feels? No!! Because either way he still works during the weekend.
  • 7.
    Question 2: REWRITEPARTS OF THE CONVERSATION TO SHOW IMPROVED COMMUNICATION AND ROLE PLAY THE CONVERSATION BEFORE THE REST OF THE CLASS