case studyWhen Chris Knox, a top salesperson at Specialty Fleet .pdf
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case study: When Chris Knox, a top salesperson at Specialty Fleet Services, volunteers to go after the business of Armadillo Gas & Power, he decides to try a new approach. After all, no one else from SFS has succeeded with Dale Landry, Armadillos CFO. Knox shows up at Landrys ranch, asks to photograph his beloved bull, presents the photo as a gift to Landrys wife, and engineers several other encounters before Landry learns that Knox is anything more than a charming young man. Not long after he reveals his position at SFS, Knox wins the account. Sales VP Jeremy Silva e-mails the sales team, praising Knoxs maneuvers. But the human resources vice president thinks that Knox breached the companys ethics code. Does Knox deserve a reprimand? Kirk O. Hanson, the executive director of the Markkula Center for Applied Ethics, believes that Knox went astray not by trying to share a potential clients passion but by treating the Landrys as a means to an enddeceiving them and violating their personal space along the way. Theres a big difference between deceiving competitors and deceiving customers, explain consultants Don Peppers and Martha Rogers. SFS needs to clarify this difference in its ethics code, apologize to Landry, and fire Silva, who demonstrated in hitting the send button that he does not understand the policies and behaviors that build shareholder value. James Borg, a business psychologist and author, argues that Knox didnt coerce Landry into buying SFSs services but instead simply got the CFOs attention and let his persuasive techniques do the rest. Whereas coercion and manipulation satisfy the needs of only one party, persuasion is about achieving a positive outcome all aroundexactly what Knox accomplished. Armadillo got a superior product, and SFS won a new customer. Q:.
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ECONOMICS I Question 9 In the context of the circular flow of econo.pdf
ECONOMICS I Question 9 In the context of the circular flow of economic activity, which of the
following would NOT be a traditional activity of the government? A. Purchases of labour
services from households. B. Purchases of capital goods from firms. Provision of public goods
and services. Transfers of tax revenues to low-income groups or regions. Sales of consumer
goods to foreign buyers. Question 10 In the circular flow of income and spending, ie the basic
flow of income and spending between households and firms supplemented by the foreign,
financial and government sectors: A. exports are leakages from the circular flow. B. investment
is a leakage from the circular flow. C. savings are injections into the circular flow. imports are
injections into the circular flow. E. taxes are leakages from the circular flow. Question 11 Which
of the following is a leakage from the circular flow of income and expenditure in South Africa?
A. Defence expenditure by the South African government, via contracts with local military
suppliers. B. Government purchases of textbooks for state-run schools. C. The sale of export fruit
to the European Union. D. Investment by South African Breweries in a new brewery. E. A
decision by a major supermarket chain to sell Danish beer. Question 12 In a mixed economy,
which of the following is not a legitimate area of government intervention? A. Expenditure on
major infrastructure projects. B. Taxation of the profits of private companies. C. Taxation of the
income of wage and salary earners. D. Control of prices that change in response to changes in
demand. E. Transfers of tax revenues to poor communities. Question 13 In South Africa, the
largest single component of aggregate expenditure is: A. net exports. B. private consumption
spending. C. private investment spending. D. government spending on consumption and
investment goods. E. private savings..
DSO checked the computer system to see what time the NSO las.pdf
DSO checked the computer system to see what time the NSO last scanned their ID card, and at
which wind turbine. It was wind turbine 9 at 03:00. The DSO decided to call the emergency
services as a precaution. It took the DSO five minutes to find a location where the phone signal
enabled them to make this call. The DSO told the emergency services of the NSO's likely
location and provided the access code to the gatehouse. The DSO picked up their radio, a first-
aid kit, and a blanket, before going to find the NSO. They found the NSO lying a few feet
downhill from wind turbine 9 . The NSO was partially covered by snow, and visibly bleeding
from a head wound. The DSO asked what happened and the NSO tried to respond, before
becoming unconscious. All the DSO could understand was the word 'slipped'. Opening the first-
aid kit, the DSO found only safety pins, disposable gloves, and small plasters. The DSO cleared
snow off the NSO. They put a blanket underneath the NSO, as part of emergency first aid, then
covered them with their coat. They stayed with the NSO until the emergency services arrived.
An ambulance arrived 40 minutes later and the NSO was taken to hospital. They were treated for
hypothermia, a head injury, and a fractured wrist. The DSO contacted the regional office to
inform them of the accident. The DSO would remain on site when their shift ended until cover
could be arranged. The NSO was off work for six weeks. During this time, an accident
investigation was carried out. Audit Following the investigation, Secure National's MT advised
the regional office to arrange for a full health and safety audit of the windfarm site. This would
determine what improvements would be needed to prevent a recurrence of the accident. An
experienced, external health and safety consultant (who is a Chartered member of a health and
safety professional body) would carry this out. Two weeks later, on the moming of the audit, the
ROM met the consultant on site. While escorting the consultant to the gatehouse, the ROM said,
"the audit seems like a lot of effort for a site like this." Once inside, the consultant asked to see
all relevant health and safety documentation. The ROM provided them with a file from their bag.
This contained the health and safety policy (dated February 2021), a generic risk assessment, and
a lone and remote working activities guidance document for Secure National SO's. The risk
assessment was carried out in 2017 by the regional office and contained no reference to specific
sites. While warming themselves inside the heated gatehouse, the ROM told the DSO on shift to
take the consultant on a tour of the windfarm. On the tour, the DSO explained their day-to-day
duties, and told the consultant about the recent accident findings. Following the accident, the
hillside still had patches of snow that had become hardened by freezing temperatures. The
consultant struggled along the path as the snow and ice had not been fully cleared. They
commented t.
Define �supply chain management� and explain the activities involved..pdf
Define supply chain management and explain the activities involved. Identify the flows through
a supply chain and explain the bullwhip effect. Describe the rise of supply chain management
and its global implications. Describe characteristics of a competitive supply chain. Identify and
explain key trends that drive today s supply chains. Components of a supply chain Upstream vs
downstream Managing flows through the SC Bullwhip Effect Customer focus Service supply
chains SC Integration with other functions within the business Integration across companies
Characteristics of a competitive supply chain Outsourcing IT Big Data 3D Printing
Postponement Lean Supply Chain Disruptions Supply Chain Security Sustainability Innovation
within SC.
David and Ariel Olson are married taxpayers, ages 44 and 42 , respect.pdf
David and Ariel Olson are married taxpayers, ages 44 and 42 , respectively, who file a joint
return for 201. David is an assistant manager at Martinsville Motor Inn, and Ariel is a teacher at
Martinsville Elementary School. They present you with W-2 forms that reflect the following
information: Ariel is the custodial parent of two children from a previous marriage who reside
with the Olsons throughout the school year. The children, Thomas and Tara Parker, reside with
their father, Bob, during the summer. Ariel and Bob divorced 12 years ago. Relevant information
for the children follows: Under the divorce decree, Bob pays child support of $150 per month per
child during the nine months the children live with the Olsons. Bob says that he spends $200 per
month per child during the three summer months they reside with him. Ariel and David can
document that they provide $2,000 support per child per year. In August, David and Ariel added
a suite to their home to provide more comfortable accommodations for Doris, Ariel's mother,
who had moved in with them in February 20x0 after the death of Ariel's father. Not wanting to
borrow money for this addition, David sold 210 shares of Fillmore Corporation stock on May 3,
20x1, and used the proceeds of $22,000 to cover construction costs. The Olsons had purchased
the stock six months ago for $50 per share. They received dividends of $750 on the jointly
owned stock a month before the sale. The Olsons also have a ($4,000) long term capital loss
carryforward from year 20x0. Doris, who is 66 years old, received $7,500 in Social Security
benefits during the year, of which she gave the Olsons $2,000 to use toward household expenses
and deposited the remainder in her personal savings account. The Olsons determine that they
have spent $2,500 of their own money for food, clothing, entertainment, and other items for
Doris. They do not know what the rental value of Doris's suite would be, but they estimate it
would be at least $300 per month. Doris does not file her own tax return. Interest paid by the
Olsons during the year included the following: Home mortgage interest (paid to Martinsville
Federal Savings \& Loan) \$7,890 Interest on an automobile loan (paid to Martinsville National
Bank) 1,660
In July, David hit a submerged rock while boating. Fortunately, he was uninjured after being
thrown from the boat and landing in deep water. However, the boat, which was uninsured, was
destroyed. David had paid $25,000 for the boat in June 20x0, and its value was appraised at
$18,000 on the date of the accident. In December, David contributed $3,000 into his traditional
IRA, and Ariel contributed $1,000 into her traditional IRA. The Olsons paid doctor and hospital
bills of $8,200 and were reimbursed $2,000 by their insurance company. They have filed
additional claims of $1,200 with their insurance company and have been told they should expect
to receive payment for that amount in January 202. They spent $640 for prescription .
Cullumber College pooled the individual investments of three of its f.pdf
Cullumber College pooled the individual investments of three of its funds on December
31,2024. The recorded value and the fair market value of the investments on December 31, 2024,
are presented here: During 2025, the investment pool earned dividends of $11,600 and interest of
$21,200 and distributed cash in these amounts to the respective funds. Realized gains on
transactions of the investment pool amounted to $22,000 and were reinvested in securities held
in the pool. Prepare the journal entries that are necessary in the records of each of the funds to
account for the earnings of the investment pool during 2025. (Credit account titles are
automatically indented when the amount is entered. Do not indent manually. If no entry is
required, select "No entry" for the account titles and enter 0 for the amounts. List all debit entries
before credit entries.)
Account Titles and Explanation Loan Fund Debit Credit Quasi-Endowment Fund Life Income
Fund.
Copy of CrB102 - Project 5 student Submission.pdf
Copy of CrB102 - Project 5 student Submission th 00 Pat 1 - Searching the Netlir 0 : - Part2-
kvestigating the Maler Croding eubrk It Challenge It What wos the iP address that uploaded the
malware (NOS hast
Solution
: 1. It Challenge iz: What utemarves did that iP oddress try to login to the system os? Which one
did they uplood a file as? solution: 2.1 It challenge 13: Whot wos the User Agent String of the
attocker when they successfully uplooded of file?.
Consider the economy of 6 Fish Island, where there are no boat.pdf
Consider the economy of " 6 Fish Island," where there are no boats initially and where anyone
who fishes from shore can catch 6 fish. One day a boat floats ashore and is controlled in the
manner chosen by whoever finds the boat (either a capitalist, a socialist, or a communalist). The
capitalist uses it to maximize his/her profit (by allowing workers on the boat including
himself/herself only so long as their marginal product is greater than or equal to the wage that
must be paid). The socialist chooses the number of people on the boat (including himself/herself)
to maximize the average product of labor (each person using the boat gets paid the average
product of labor). The communalist will let anyone join him/her on the boat sharing and at the
end of the day giving each person the average nroduct. Comnlete the tahle helow: A) If the boat
is found and controlled by the capitalist, 1) then the number of people who work on the boat
(including the owner) is 2) then the net social gain from the boat will be 3) then the wage the
capitalist will pay each worker will be 4) then the owner's profit will be B) If the boat is found
and controlled by the socialist, 1) then the number of people who work on the boat (including the
finder) is 2) then the net social gain from the boat will be
B) If the boat is found and controlled by the socialist, 1) then the number of people who work on
the boat (including the finder) is 2) then the net social gain from the boat will be C) If the boat is
found and controlled by the communalist, 1) then the number of people who work on the boat
(including the finder) is 2) then the net social gain from the boat will be D) Suppose now that the
boat will not simply float ashore. If anyone is to gain control of it, he/she must swim through
shark infested waters to acquire the boat. Rank order (from most likely to least likely to make an
attempt to gain control of the boat (capitalist, socialist, communalist) and explain in a paragraph
(clearly written in complete sentences that are punctuated properly) the reason for your ranking.
Also, in your paragraph, explain with reference to Ricardo's theory of comparative advantage
how this example sheds light on the relative merits of capitalism, socialism and communalism..
2024 State of Marketing Report – by Hubspot
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
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ECONOMICS I Question 9 In the context of the circular flow of econo.pdf
ECONOMICS I Question 9 In the context of the circular flow of economic activity, which of the
following would NOT be a traditional activity of the government? A. Purchases of labour
services from households. B. Purchases of capital goods from firms. Provision of public goods
and services. Transfers of tax revenues to low-income groups or regions. Sales of consumer
goods to foreign buyers. Question 10 In the circular flow of income and spending, ie the basic
flow of income and spending between households and firms supplemented by the foreign,
financial and government sectors: A. exports are leakages from the circular flow. B. investment
is a leakage from the circular flow. C. savings are injections into the circular flow. imports are
injections into the circular flow. E. taxes are leakages from the circular flow. Question 11 Which
of the following is a leakage from the circular flow of income and expenditure in South Africa?
A. Defence expenditure by the South African government, via contracts with local military
suppliers. B. Government purchases of textbooks for state-run schools. C. The sale of export fruit
to the European Union. D. Investment by South African Breweries in a new brewery. E. A
decision by a major supermarket chain to sell Danish beer. Question 12 In a mixed economy,
which of the following is not a legitimate area of government intervention? A. Expenditure on
major infrastructure projects. B. Taxation of the profits of private companies. C. Taxation of the
income of wage and salary earners. D. Control of prices that change in response to changes in
demand. E. Transfers of tax revenues to poor communities. Question 13 In South Africa, the
largest single component of aggregate expenditure is: A. net exports. B. private consumption
spending. C. private investment spending. D. government spending on consumption and
investment goods. E. private savings..
DSO checked the computer system to see what time the NSO las.pdf
DSO checked the computer system to see what time the NSO last scanned their ID card, and at
which wind turbine. It was wind turbine 9 at 03:00. The DSO decided to call the emergency
services as a precaution. It took the DSO five minutes to find a location where the phone signal
enabled them to make this call. The DSO told the emergency services of the NSO's likely
location and provided the access code to the gatehouse. The DSO picked up their radio, a first-
aid kit, and a blanket, before going to find the NSO. They found the NSO lying a few feet
downhill from wind turbine 9 . The NSO was partially covered by snow, and visibly bleeding
from a head wound. The DSO asked what happened and the NSO tried to respond, before
becoming unconscious. All the DSO could understand was the word 'slipped'. Opening the first-
aid kit, the DSO found only safety pins, disposable gloves, and small plasters. The DSO cleared
snow off the NSO. They put a blanket underneath the NSO, as part of emergency first aid, then
covered them with their coat. They stayed with the NSO until the emergency services arrived.
An ambulance arrived 40 minutes later and the NSO was taken to hospital. They were treated for
hypothermia, a head injury, and a fractured wrist. The DSO contacted the regional office to
inform them of the accident. The DSO would remain on site when their shift ended until cover
could be arranged. The NSO was off work for six weeks. During this time, an accident
investigation was carried out. Audit Following the investigation, Secure National's MT advised
the regional office to arrange for a full health and safety audit of the windfarm site. This would
determine what improvements would be needed to prevent a recurrence of the accident. An
experienced, external health and safety consultant (who is a Chartered member of a health and
safety professional body) would carry this out. Two weeks later, on the moming of the audit, the
ROM met the consultant on site. While escorting the consultant to the gatehouse, the ROM said,
"the audit seems like a lot of effort for a site like this." Once inside, the consultant asked to see
all relevant health and safety documentation. The ROM provided them with a file from their bag.
This contained the health and safety policy (dated February 2021), a generic risk assessment, and
a lone and remote working activities guidance document for Secure National SO's. The risk
assessment was carried out in 2017 by the regional office and contained no reference to specific
sites. While warming themselves inside the heated gatehouse, the ROM told the DSO on shift to
take the consultant on a tour of the windfarm. On the tour, the DSO explained their day-to-day
duties, and told the consultant about the recent accident findings. Following the accident, the
hillside still had patches of snow that had become hardened by freezing temperatures. The
consultant struggled along the path as the snow and ice had not been fully cleared. They
commented t.
Define �supply chain management� and explain the activities involved..pdf
Define supply chain management and explain the activities involved. Identify the flows through
a supply chain and explain the bullwhip effect. Describe the rise of supply chain management
and its global implications. Describe characteristics of a competitive supply chain. Identify and
explain key trends that drive today s supply chains. Components of a supply chain Upstream vs
downstream Managing flows through the SC Bullwhip Effect Customer focus Service supply
chains SC Integration with other functions within the business Integration across companies
Characteristics of a competitive supply chain Outsourcing IT Big Data 3D Printing
Postponement Lean Supply Chain Disruptions Supply Chain Security Sustainability Innovation
within SC.
David and Ariel Olson are married taxpayers, ages 44 and 42 , respect.pdf
David and Ariel Olson are married taxpayers, ages 44 and 42 , respectively, who file a joint
return for 201. David is an assistant manager at Martinsville Motor Inn, and Ariel is a teacher at
Martinsville Elementary School. They present you with W-2 forms that reflect the following
information: Ariel is the custodial parent of two children from a previous marriage who reside
with the Olsons throughout the school year. The children, Thomas and Tara Parker, reside with
their father, Bob, during the summer. Ariel and Bob divorced 12 years ago. Relevant information
for the children follows: Under the divorce decree, Bob pays child support of $150 per month per
child during the nine months the children live with the Olsons. Bob says that he spends $200 per
month per child during the three summer months they reside with him. Ariel and David can
document that they provide $2,000 support per child per year. In August, David and Ariel added
a suite to their home to provide more comfortable accommodations for Doris, Ariel's mother,
who had moved in with them in February 20x0 after the death of Ariel's father. Not wanting to
borrow money for this addition, David sold 210 shares of Fillmore Corporation stock on May 3,
20x1, and used the proceeds of $22,000 to cover construction costs. The Olsons had purchased
the stock six months ago for $50 per share. They received dividends of $750 on the jointly
owned stock a month before the sale. The Olsons also have a ($4,000) long term capital loss
carryforward from year 20x0. Doris, who is 66 years old, received $7,500 in Social Security
benefits during the year, of which she gave the Olsons $2,000 to use toward household expenses
and deposited the remainder in her personal savings account. The Olsons determine that they
have spent $2,500 of their own money for food, clothing, entertainment, and other items for
Doris. They do not know what the rental value of Doris's suite would be, but they estimate it
would be at least $300 per month. Doris does not file her own tax return. Interest paid by the
Olsons during the year included the following: Home mortgage interest (paid to Martinsville
Federal Savings \& Loan) \$7,890 Interest on an automobile loan (paid to Martinsville National
Bank) 1,660
In July, David hit a submerged rock while boating. Fortunately, he was uninjured after being
thrown from the boat and landing in deep water. However, the boat, which was uninsured, was
destroyed. David had paid $25,000 for the boat in June 20x0, and its value was appraised at
$18,000 on the date of the accident. In December, David contributed $3,000 into his traditional
IRA, and Ariel contributed $1,000 into her traditional IRA. The Olsons paid doctor and hospital
bills of $8,200 and were reimbursed $2,000 by their insurance company. They have filed
additional claims of $1,200 with their insurance company and have been told they should expect
to receive payment for that amount in January 202. They spent $640 for prescription .
Cullumber College pooled the individual investments of three of its f.pdf
Cullumber College pooled the individual investments of three of its funds on December
31,2024. The recorded value and the fair market value of the investments on December 31, 2024,
are presented here: During 2025, the investment pool earned dividends of $11,600 and interest of
$21,200 and distributed cash in these amounts to the respective funds. Realized gains on
transactions of the investment pool amounted to $22,000 and were reinvested in securities held
in the pool. Prepare the journal entries that are necessary in the records of each of the funds to
account for the earnings of the investment pool during 2025. (Credit account titles are
automatically indented when the amount is entered. Do not indent manually. If no entry is
required, select "No entry" for the account titles and enter 0 for the amounts. List all debit entries
before credit entries.)
Account Titles and Explanation Loan Fund Debit Credit Quasi-Endowment Fund Life Income
Fund.
Copy of CrB102 - Project 5 student Submission.pdf
Copy of CrB102 - Project 5 student Submission th 00 Pat 1 - Searching the Netlir 0 : - Part2-
kvestigating the Maler Croding eubrk It Challenge It What wos the iP address that uploaded the
malware (NOS hast
Solution
: 1. It Challenge iz: What utemarves did that iP oddress try to login to the system os? Which one
did they uplood a file as? solution: 2.1 It challenge 13: Whot wos the User Agent String of the
attocker when they successfully uplooded of file?.
Consider the economy of 6 Fish Island, where there are no boat.pdf
Consider the economy of " 6 Fish Island," where there are no boats initially and where anyone
who fishes from shore can catch 6 fish. One day a boat floats ashore and is controlled in the
manner chosen by whoever finds the boat (either a capitalist, a socialist, or a communalist). The
capitalist uses it to maximize his/her profit (by allowing workers on the boat including
himself/herself only so long as their marginal product is greater than or equal to the wage that
must be paid). The socialist chooses the number of people on the boat (including himself/herself)
to maximize the average product of labor (each person using the boat gets paid the average
product of labor). The communalist will let anyone join him/her on the boat sharing and at the
end of the day giving each person the average nroduct. Comnlete the tahle helow: A) If the boat
is found and controlled by the capitalist, 1) then the number of people who work on the boat
(including the owner) is 2) then the net social gain from the boat will be 3) then the wage the
capitalist will pay each worker will be 4) then the owner's profit will be B) If the boat is found
and controlled by the socialist, 1) then the number of people who work on the boat (including the
finder) is 2) then the net social gain from the boat will be
B) If the boat is found and controlled by the socialist, 1) then the number of people who work on
the boat (including the finder) is 2) then the net social gain from the boat will be C) If the boat is
found and controlled by the communalist, 1) then the number of people who work on the boat
(including the finder) is 2) then the net social gain from the boat will be D) Suppose now that the
boat will not simply float ashore. If anyone is to gain control of it, he/she must swim through
shark infested waters to acquire the boat. Rank order (from most likely to least likely to make an
attempt to gain control of the boat (capitalist, socialist, communalist) and explain in a paragraph
(clearly written in complete sentences that are punctuated properly) the reason for your ranking.
Also, in your paragraph, explain with reference to Ricardo's theory of comparative advantage
how this example sheds light on the relative merits of capitalism, socialism and communalism..
2024 State of Marketing Report – by Hubspot
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
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Gaseous wastes
Solid wastes.
CLASSIFICATION OF SOLID WASTE:
Based on their sources of origin
Based on physical nature
SYSTEMS FOR SOLID WASTE MANAGEMENT:
METHODS FOR DISPOSAL OF THE SOLID WASTE:
OPEN DUMPS:
LANDFILLS:
Sanitary landfills
COMPOSTING
Different stages of composting
VERMICOMPOSTING:
Vermicomposting process:
Encapsulation:
Incineration
MANAGEMENT OF SOLID WASTE:
Refuse
Reuse
Recycle
Reduce
FACTORS AFFECTING SOLID WASTE MANAGEMENT:
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Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Everything You Need To Know About ChatGPT
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Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
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Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
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- 1. case study: When Chris Knox, a top salesperson at Specialty Fleet Services, volunteers to go after the business of Armadillo Gas & Power, he decides to try a new approach. After all, no one else from SFS has succeeded with Dale Landry, Armadillos CFO. Knox shows up at Landrys ranch, asks to photograph his beloved bull, presents the photo as a gift to Landrys wife, and engineers several other encounters before Landry learns that Knox is anything more than a charming young man. Not long after he reveals his position at SFS, Knox wins the account. Sales VP Jeremy Silva e-mails the sales team, praising Knoxs maneuvers. But the human resources vice president thinks that Knox breached the companys ethics code. Does Knox deserve a reprimand? Kirk O. Hanson, the executive director of the Markkula Center for Applied Ethics, believes that Knox went astray not by trying to share a potential clients passion but by treating the Landrys as a means to an enddeceiving them and violating their personal space along the way. Theres a big difference between deceiving competitors and deceiving customers, explain consultants Don Peppers and Martha Rogers. SFS needs to clarify this difference in its ethics code, apologize to Landry, and fire Silva, who demonstrated in hitting the send button that he does not understand the policies and behaviors that build shareholder value. James Borg, a business psychologist and author, argues that Knox didnt coerce Landry into buying SFSs services but instead simply got the CFOs attention and let his persuasive techniques do the rest. Whereas coercion and manipulation satisfy the needs of only one party, persuasion is about achieving a positive outcome all aroundexactly what Knox accomplished. Armadillo got a superior product, and SFS won a new customer. Q: