ManpowerGroup Solutions helped insurance company P&V replace 1,600 workstations across two sites within a tight timeframe by providing additional personnel through outsourcing. They planned and coordinated the entire project efficiently, moving 800 workstations in one location ahead of schedule and replacing 800 aging computers in another location 3 weeks early. P&V appreciated ManpowerGroup Solutions' assurances that replacement staff could be deployed quickly if needed and their transparent pricing structure.

1. Business case
P&V
Technical & Logistics Solution
P&V gets extra manpower via outsourcing solution
and installs 1,600 workstations fast.
Basic starting points
- Insurance company P&V had to move or replace 1,600 workstations quickly at 2 different head offices
- Requirement for extra, flexibly deployable personnel for the duration of the project
- Need for a dependable partner to take on the entire coordination
Our solution
- Formation of a team of experienced ‘ambassadors’ (outsourcers)
- Flexible staff planning, due to the use of back-ups
- Complete coordination and monitoring of the project, from preparation to after-completion service
- Uniform approach at both P&V sites
results
- Extremely smooth move of 800 workstations at the Antwerp offices
- Replacement of 800 ageing workstations at the Brussels head office completed ahead of schedule
- Minimal disruption for P&V employees
- No extra workload or hassle for P&V’s IT team
Moving 800 workstations within a urgently needed replacing. So we went
month. And replacing 800 ageing PCs looking immediately for a partner that could
and laptops at another site. Insurance provide us with extra manpower in both
company P&V knew straightaway: it cities, and soon came up with outsourcing
needed extra manpower. But how do expert ManpowerGroup Solutions. It
you get the right people together, and turned out to be the right choice. Barely
get them to implement a strict planning a fortnight later, 6 of their ‘ambassadors»
“ManpowerGroup schedule efficiently? P&V turned to were already rolling up their sleeves ready
outsourcing specialist ManpowerGroup to set to work. Of course, we were able
Solutions planned
Solutions. “A decision we have not to screen these outsourcees beforehand.
and coordinated so regretted for an instant”, says Mark So we were certain that they met our strict
efficiently that the Scheers, IT Vendor Manager at P&V. requirements.”
installation of the new
PCs and laptops was The right skills available fast No headaches about
completed 3 weeks
“We had to move our head office in coordination and back-ups
Antwerp elsewhere temporarily, so that “Finding extra manpower is one thing.
ahead of schedule.» renovation work could be carried out. But What we were mostly worried about was
moving 800 employees also means that how to coordinate it all. In Antwerp, on
their PCs, laptops, phones and printers one day there were 80 workstations on
have to be moved and re-connected. the removals planning schedule, and
When we found out that we had one on another day 250! Our partner had to
month to get it done, we all had a sharp comply strictly with these timings, so
intake of breath. At our Brussels offices, that our employees would experience as
there were also 800 PCs and laptops that little disruption as possible. Would it all

2. work if a member of the outsourcing available at 7.30 in the morning to “ManpowerGroup Solutions
team suddenly fell sick? Of all the clear up any little problems fast.
potential partners that we checked ManpowerGroup Solutions handled
immediately gave us
out beforehand, ManpowerGroup every phase efficiently, up to and assurances that if anyone
Solutions was the only one that including follow-up service. They were fell sick, they could be
reassured us immediately: they would so efficient that the replacement of
replaced immediately.
have the back-up staff ready for rapid the 800 laptops and PCs in Brussels
deployment if necessary. And they was completed 3 weeks earlier than That saved us a lot of
did. Everything went really smoothly, planned. Well within budget and ahead time and stress.»
thanks to their perfect coordination of schedule!”
and strict planning. They could deploy
people quickly at times when that Clear pricing
was necessary. The continuity of the “For us, it was simplicity itself: we
project was never at risk.” wanted a partner who would take
care of everything and live up to its
Efficient implementation responsibilities. The fact that they
“At P&V, we appointed an internal use very transparent prices was a
project leader to manage it all properly. major advantage. When you have to
He handled the communication compare everything, everyone has About P&V
with ManpowerGroup Solutions different rates when they give you a The P&V Group is the sixth-largest
and acted primarily as an interface. quote for this type of project: a daily insurance company in Belgium.
ManpowerGroup Solutions was rate here, a supplement there, another The group has over 1,800 employees
responsible for all the remaining extra charge for weekend work, etc. and comprises various companies,
monitoring and implementation. Once ManpowerGroup Solutions made it including P&V Verzekeringen
they received our removal planning, easy for us, with 2 transparent rates: and Vivium.
they went ahead with preparing an hourly rate for weekdays up to www.pv.be
everything. First the new workstation 23.00, and another for Saturday work.
had to be cabled and prepared, then As a customer, that is what you really
connected and installed, and the day want: a clear picture of what it is
after the move, they had someone going to cost.”
For twenty years ManpowerGroup
Solutions has been a benchmark in
tailored people-based outsourcing
solutions. This fast-growing
Critical success factors ManpowerGroup subsidiary can take
- Pool of ‘ambassadors’ with the right skills and competencies, on the full or partial management of
activities, departments or projects
who can be deployed flexibly
that lie outside a business’s core
- Efficient coordination of personnel planning with the removal
tasks. ManpowerGroup Solutions
and installation planning enters into an obligation of results
- Concern for continuity and importance of back-ups with its clients to streamline the
- Respect for predetermined goals service, workforce, and work
- Binding agreements about timings & budgets processes. This undertaking means
- Advanced customisation more time for the core business,
- Experience in project management more continuity, more quality and
demonstrable cost reductions.
Additional benefits In all more than 600 experts or
- No extra pressure on P&V’s payroll: ‘ambassadors’ (outsourcees) ‘ambassadors’ are at work for clients
are on the ManpowerGroup Solutions payroll in a very wide range of sectors.
- Transparent invoicing based on simple hourly rates
ManpowerGroup Solutions
Gemeenschappenlaan 110
Business case P&v 1200 Brussels - Belgium
T +32 (0)2 289 66 80
Focusing on your core business info@manpowergroupsolutions.be
is Humanly Possible. www.manpowergroupsolutions.be