Case study: Industrial Supply

1. Industrial Supply
Company Uses Iconixx
Sales for Modeling and
Forecasting
“Each day we distribute over 100,000 products across
multiple channels to customers throughout the world. We
needed a solution to manage multiple compensation plans
for a large number of employees, products and orders.
Iconixx Sales took away our complex and cumbersome
manual processes and replaced them with an automated,
accurate and timely solution.”
Iconixx’s client supplies its customers nearly 100,000 times each
day through multiple channels, including its branch locations,
catalogue and website.
The client was analyzing potential compensation plans to help
drive sales in these channels while expanding into new markets.
The client needed a solution that would provide modeling
capabilities for these compensation plans. They also needed a
better and faster way to distribute compensation statements to its
employees.
However, compensation plans were traditionally managed
manually on Excel spreadsheets. Sales teams often had more
than 500 payees, and the company had thousands of products
and hundreds of thousands of transactions. As a result, the legacy
spreadsheet system was painfully complex and manual calculations
were time-consuming, inflexible and error-prone.
The company adopted Iconixx
as an on-demand application
to administer its prototype
compensation plans. Iconixx
designed and configured five
compensation plans that pay the
client’s sales force monthly and
quarterly and was then able to
forecast the impact of those plans
relative to business goals and
interests.
Client Profile
Iconixx’s client is a US-
based industrial supply
company that distributes
maintenance, repair and
operating supplies for
facilities across the globe.
The client supports
every sector, including
government,
manufacturing and retail
organizations, providing
them with almost every
type of product including
electrical, plumbing,
janitorial, vehicle and
safety supplies.
The company has more
than 20,000 employees
and generated $8.1
billion in revenue in 2011.
Challenge
Solution

2. Since implementing Iconixx Sales, the company has
realized the following benefits.
Increased accuracy – The client no longer
needs to calculate compensation one payee at
a time, and the frequency of human errors has
decreased.
Total accessibility – With the manual
spreadsheet system, the data was only available
to the spreadsheet owner. Data had to be
requested, and the calculations took time. With
Iconixx Sales, the system is “on demand” –
available to users and company’s administrators
on a 24/7 basis.
Increased quality and speed – The system
also improved the quality and speed of
compensation statements as the administration
time went from a few days to hours.
The client has realized a considerable savings in both time
and resources by transforming its Incentive Compensation
Management (ICM) system from a manual spreadsheet-
based process to Iconixx Sales.
The time savings was immediate, as Iconixx Sales has
empowered the company to upload bulk transaction data
from spreadsheets, immediately calculate payments, and
send out the compensation statements via email.
The cost savings has been realized as a result of the
reduction in human errors that led to overpayment, as
well as the time and energy required to detect and correct
these errors.
The Iconixx Difference
MEASURABLE ROI
GOALS
AFTER ICONIXX
• Reduced calculation errors
• Increased ability to model
compensation plans
• Incorporate transaction data
across multiple channels
• 24/7 on-demand data
access
• Improved accuracy
• Faster payouts with
statements via email
BEFORE ICONIXX
• Manual calculations
• Data accessibility was
limited
• Compensation statements
took several days to
complete
SECTOR
INDUSTRY
SOLUTION
Distribution
Industrial Supplies
Iconixx Sales
3420 Executive Center Drive
STE 250
Austin, TX 78731
877-ICONIXX
www.iconixx.com