Industry - Retail, Location - Brazil, Head Quarter- Sao PauloCasas BahiaSlogan-Total Dedication to You
Introduction – Casas BahiaLargest non-food retail chain in Brazil
Promoting luxury goods among lower income groups
Innovative installment scheme – unlocked purchasing power
Services providing :
Credit
Delivery &
Installation of goods Background 1952 – Samuel started earning by selling blankets, bed linen  and bath towels to migrants (directional marketing)
Samuel Klein came up with an idea of selling to BoP (1958)
Opened his first clothing and furniture store and named it -CasasBahia (Bahia houses)
Empire grew further in 1994 (Real plan by Brazilian Govt.)
Real plan :
Boost to purchasing power of poor

Casas bahia

Editor's Notes

  • #9 His terms were comparatively generous Doing business with poor means more riskRole of sales personnel – selling a product which fits into budgetHe refused to be labelled – no compromise with the quality