Carolyn McClurkin has over 10 years of experience as a business intelligence developer and business analyst. She has led the development of reporting solutions for various companies using tools like Cognos, SQL Server, and Tableau. Notable experiences include creating a custom Cognos solution for Tarte Cosmetics, collaborating on an application for Planned Parenthood, and automating a 500-page weekly report for the NYPD. She is proficient in SQL, databases, and project management methodologies.

1. CAROLYN MCCLURKIN
carrie.mcclurkin@gmail.com
www.linkedin.com/in/carolyn-mcclurkin
EXPERIENCE
November 2012 – Present
Reporting & Analytics Lead, DVG
Tarte Cosmetics – Lead Business Intelligence Developer and Business Analyst
Designed and executed the creation of a new, custom Cognos solution to improve the processes
of a rapidly growing company
 Gathered and documented detailed report requirements from users from all business groups;
recommended reporting solutions that best fit the business needs of the customer
 Created metadata models that defined cardinality and join structure, defined calculations at
the model level, and created filters and parameters that impact the entire reporting
environment
 Designed complex reports using conditional formatting, drill throughs, master/detail
relationships, multiple queries, custom JavaScript, and custom SQL
 Developed over 50 reports using multiple data sources on SQL Server databases, automating
dozens of formerly manually created, labor-intensive reports, and expanding the company’s
business intelligence capabilities
 Designed and led end-user training sessions
Planned Parenthood – Lead Business Analyst
Collaborated with the customer, team members, and subcontractors to participate in the design
of a custom application that met specific needs while maintaining a strict budget and schedule
 Gathered and documented detailed requirements, user stories, and test cases using Visual
Studio Team Services
 Participated in Agile development methodology
NYPD Organized Crime Control Bureau – Lead Business Intelligence Developer and Business Analyst
Led the development of a custom Cognos reporting solution including dashboards, statistical
analyses, and ad hoc reports in a fast-paced, high-pressure environment
 Created metadata models that defined cardinality and join structure, defined calculations at
the model level, and created filters and parameters that impact the entire reporting
environment
 Designed complex reports using conditional formatting, drill throughs, master/detail
relationships, multiple queries, custom JavaScript, and custom SQL
 Developed models and reports across multiple DB2 databases
 Applied and managed security at the package, model, and folder levels in order to protect
highly sensitive data
 Managed over 300 scheduled weekly report outputs, which are consumed by users in the field
and NYPD and New York City executives
 Automated a 500-page weekly statistical report that summarizes all activity and trends within
the Organized Crime Control Bureau, saving dozens of hours each week, improving the

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consistency of the report, and allowing the report to be published two days earlier each week
compared to manual creation
 Enhanced report performance by using Cognos best practices and working with database
administrators to develop necessary views, stored procedures, and indexes necessary to
support the report
 Developed training curriculum for police officers and executive-level users, which covered
canned reports and ad-hoc reporting through step-by-step instruction and case studies;
trained end users and trainers in face-to-face training sessions
McMahon Transportation – Report Developer
Designed and developed a suite of reports for a custom application using Telerik and Visual
Studio
 Gathered and documented detailed report requirements from business users; leveraged
Telerik functionality to recommend reporting solutions that best fit the business needs
 Integrated complex report features including charts, drill throughs, and conditional formatting
 Participated in Agile development methodology
DVG Internal Presales Demo – Lead Developer
Created a presales demo to demonstrate the company’s dashboarding and reporting capabilities
to potential customers
 Built and maintained a relational database using SQL Server, including stored procedures,
views, and indexes as necessary to support the reporting needs
 Leveraged SSRS and Visual Studio to create a suite of web-based reports, including a
customizable dashboard, analytical reports, drill through reports, and ad-hoc querying
capabilities
July 2010 – November 2012
Business Intelligence Specialist, Highbridge Capital Management
Managed a Cognos environment with over 200 canned reports and over 100 users from every
department in the firm, including Front Office, Middle Office, Back Office, Investor Relations,
Fund Accounting, and Legal
 Gathered and documented detailed report requirements from business users; leveraged
Cognos functionality to recommend reporting solutions that best fit the business needs
 Created data models from complex Oracle and SQL Server databases that defined cardinality
and join structure, defined calculations at the model level, created filters and parameters that
impacted the entire reporting environment
 Developed complex reports using conditional formatting, drill throughs, master/detail
relationships, multiple queries, and custom JavaScript
 Implemented and maintained over 1,000 report schedules using an SDK integration with
Autosys, automating reports to be emailed to users and archived on a file system
 Created automated alerts for tracking data anomalies, ETL issues, and bugs
 Maintained a complex user permissioning system in order to protect sensitive investment and
investor data, affecting authentication, data sources, model items, reports, and user folder
access
 Designed and implemented end-to-end disaster recovery testing
 Installed a Cognos 10 POC environment and conducted testing for upgrading the environment

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June 2006 – June 2010
Senior Consultant, IBM
NYPD – Cognos Team Lead
Led the Cognos team of the NYPD Crime Data Warehouse project, which integrated the NYPD’s
dozens of data sources into one central database for statistical and investigative reporting
 Managed a team of up to four members; trained junior members in Cognos functions,
including model and report development, performance tuning, administration, and
installation; trained all new members on NYPD databases and business rules; managed and
delegated work for the team
 Gathered and documented detailed report requirements from business users in the field and
at the executive level; leveraged Cognos functionality to recommend reporting solutions that
best fit the business needs
 Developed metadata models from DB2 data sources that defined cardinality and join structure,
defined calculations at the model level, and created filters and parameters that impacted the
entire reporting environment
 Developed reports using conditional formatting, drill throughs, master/detail relationships,
multiple queries, custom JavaScript, custom SQL, and Google Maps
 Supported over 200 production reports, including weekly statistical reports that were
previously completed manually by 600 police officers and executive-level dashboards for the
police commissioner
 Enhanced report performance by using Cognos best practices and working across teams to
develop necessary views, stored procedures, and indexes necessary to support the reports
 Administered eight Cognos 8.4 environments over 12 Linux and Windows servers; planned and
executed an upgrade of all environments
 Integrated a third-party LDAP into all environments
 Applied and managed security at the authentication, package, and model levels
 Developed and conducted user acceptance testing by writing test scripts, administering
testing, and delegating bugs to developers
 Supported over 2,000 users, including police officers in the field and executive-level users at
headquarters by managing enhancement requests and resolving post-training issues
 Developed training curriculum that covered canned reports, Query Studio, and Analysis Studio
through step-by-step instruction and case studies; taught end users and trainers in face-to-face
training sessions
United States Postal Service – Business Analyst
Collaborated with subject matter experts to gather, document, and manage requirements for a
comprehensive application for business mail acceptance centers across the country
 Developed detailed reporting requirement documentation for MicroStrategy report developers
 Managed the requirements with Caliber requirements management software
New Jersey Department of the Treasury – Training Developer
Developed an in-depth training curriculum for a Siebel Customer Relationship Management
implementation
 Produced instructor materials, participant manuals, and automated simulations of the end-
user workflow, including step-by-step instruction, case studies, and user exercises

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EDUCATION
May 2006
Bachelor of Business Administration, International Business
The George Washington University
GPA 4.0
SKILLS
Business Intelligence Development
 Expert in IBM Cognos, including administration, installation, Framework Manager, Report
Studio, Query Studio, Analysis Studio, Event Studio, mobile development, dashboards, MapInfo
and Google Maps integration, Linux, Windows, and AIX servers, and Autosys integration
 Proficient in Microsoft Reporting Services (SSRS), including administration, installation, Visual
Studio, report development, dashboards, and Power BI
 Experience with DB2, SQL Server, and Oracle databases
 Proficient with SQL and relational databases, including reading, writing, and debugging
complex queries
 Experience with JavaScript
Project Lifecycle Management
 Over 10 years’ experience in business analysis, including gathering and documenting user
stories and requirements for a variety of user groups, developing and executing test plans,
managing and delegating bugs, and developing and conducting end-user training
 Experience with Agile software development methodology
 Experience leading teams, including training new members, delegating tasks, and managing a
schedule