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Innovations and non-banks in retail payments 
Carlos Conesa 
Member of Secretariat, CPMI 
ICCI conference. Sofia, 24 October 2014 
* Views expressed are those of the author and not necessarily those of the BIS.
Restricted 2 
Agenda 
1.What is the CPMI and what is its role? 
2.Recent work of the CPMI in the field of retail 
Innovations in retail payments (what?) 
Non-banks in retail payments (who?) 
3.Some conclusions and future outlook 
Potential second round effects (“faster” payment systems?) 
And what about virtual currencies?
Restricted 3 
What is the CPMI and what is its role? 
Committee on Payments and Market Infrastructures :focused on standard-setting activities related to payment and settlement systems and monitoring and analysing developments in domestic payment, settlement and clearing systems as well as in cross- border and multicurrency systems. 
Formerly CPSS (until 1 September 2014) 
Hosted by the BIS in Basel 
Global Committee with 25 member Central Banks 
Standard setting body –PFMIs 
Monitor developments
Restricted 
CPMI work on retail payments: 
Description and statistics on payment and settlement systems –Red Book (not only retail) 
Guidelines, principles, best practices 
General Principles for international remittance services (January 2007) 
Policy and analytical reports: 
Retail payment systems in selected countries: a comparative study (September 1999) 
Clearing and settlement arrangements for retail payments in selected countries (September 2000) 
Policy issues for central banks in retail payments (March 2003) 
Innovations in retail payments (May 2012) 
Non-banks in retail payments (September 2014) 
4 
What is the CPMI and what is its role?
Restricted 5 
Recent CPMI work in retail: Innovations in retail payments 
In the last years, many innovations are changing the way in which retail payments are made: communication channels, choice of payment instruments, payment processing… 
To assess those changes and evaluate the implications for central banks, the CPMI carried out an in depth study on the issue: Innovations in retail payments(published May 2012) 
Based on a comprehensive survey (122 innovations reported by 30 central banks) 
Objectives: In view of the characteristics of the retail payment market, 
Classify innovations 
Identify drivers and barriers for innovation 
Current trends, future outlook
Restricted 6 
Recent CPMI work in retail: Innovations in retail payments 
Drivers and barriers for innovation 
Current trends 
Retail payment’s ecosystem 
Endogenous factors: 
•Cooperation among stakeholders (horizontal / vertical) 
•Standardization 
•Pricing 
•Security 
Exogenous factors: 
New technologies 
User behaviour 
Public transport 
Financialinclusion 
Regulation 
Special characteristics of the retail payment markets (economies of scale & scope, network effects, two sided markets…)
Restricted 7 
Recent CPMI work in retail: Innovations in retail payments 
Drivers and barriers for innovation 
Current trends 
Trends: 
•Dynamic market, but few innovations have had significant market impact (so far) 
•Innovations are usually domestic (but similar innovations have appeared in many markets) 
•Speed is becoming an important factor in retail payments processing 
•Financial inclusion is one of the driving forces for innovation 
•The role of non-banks is significantly increasing
Restricted 8 
Non-banks in retail payments: 
Follow-up to the report on innovations in order to explore in detail the growing influence of non-banks in retail payments and analyse the potential implications: Non-banks in retail payments(published September 2014) 
Objectives: 
Framework for the analysis: Definition and classification 
Factors influencing the increasing presence of non-banks 
Implications for efficiency and risk 
Regulatory framework 
Implications for central bank and other authorities 
Recent CPMI work in retail: Non-banks in retail payments
Restricted 
Definition and classification 
Regulatory framework 
Efficiency and risk 
Clearing & settlement arrangement 
Payer’s bank 
Payee’s bank 
Payer 
Payee 
Goods or services 
d. Non-bank 
9 
Functional definition: “any entity involved in the provision of retail payment services whose main business is not related to taking deposits from the public and using these deposits to make loans” 
a. Non-bank 
a. Non-bank 
a.Front-end providers 
b.Back-end providers 
c.Operators of retail infrastructures 
d.End-to end providers 
b. Non-bank 
b. Non-bank 
c. Non-bank 
Recent CPMI work in retail: Non-banks in retail payments
Restricted 10 
Definition and classification 
Regulatory framework 
Efficiency and risk 
Recent CPMI work in retail: Non-banks in retail payments 
•Non-banks are very diverse: this diversity is reflected in the range of authorities that can potentially deal with them 
•Regulatory approaches: Very diverse… 
•Banking licence 
•Specific licence 
•Registration 
•Central bank’s oversight 
•Indirectly subject to regulation through outsourcing agreements 
•No specific regulation or oversight 
•Observations: 
•Level playing field? 
•Need for an increasing coordination of authorities?
Restricted 11 
Definition and classification 
Regulatory framework 
Efficiency and risk 
Recent CPMI work in retail: Non-banks in retail payments 
Efficiency: 
Outsourcingmight lower costs through economies of scale and scope 
Competitionbetween banks and non-banks) potential… 
•… to lower fees 
•… to increase range of payment methods 
•… to reach new markets or segments 
Cooperation: to exploit respective competitive advantages to their mutual benefit 
Risk 
Similar risks may arise irrespective of whether a bank or a non-bank is providing the service… but potential regulatory differences may lead to differences in risk mitigation measures 
That being said: 
•Concentration and outsourcing can impact operational risk 
•Fraud and other risks related to consumer protection issues 
•Potential increased complexity in the payment chain
Restricted 12 
Faster or instant payment services: Potential second-round effects of innovative services 
Innovations 
Non-bank players 
Traditional providers and systems? 
Faster / instant payment services: 
EgUK (faster payments) SG (FAST), MX (SPEI), AU (NPP)… 
Conclusions and future outlook (1) 
Some controversial questions… and some counter-arguments 
Are innovations related mainly to non-banks? 
Are changes mainly focusing in the customer-to-provider interface?
Restricted 13 
Are innovations really changing the core mechanics of retail payments?… what about (decentralised) virtual currencies? 
Conclusions and future outlook (2) 
Yes, it is true… 
•Security problems 
•High degree of anonymity 
•Instability 
•Inherently deflationary 
•“Hidden” costs (currency conversion) 
•Lack of user and merchant adoption 
But… 
•A decentralisedsystem for peer-to-peer transfers has been shown to work (no intermediaries) 
•Lean infrastructure 
•Very dynamic sector, many schemes in constant evolution 
•Any lesson to be learned? 
Your views?
Restricted 
14 
Thank you... … questions? 
Information and publications at: 
www.bis.org 
Innovations in retail payments: www.bis.org/cpmi/publ/d102.htm 
Non-banks in retail payments: www.bis.org/cpmi/publ/d118.htm

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Carlos Conesa innovations and non-banks in retail payments

  • 1. Restricted Innovations and non-banks in retail payments Carlos Conesa Member of Secretariat, CPMI ICCI conference. Sofia, 24 October 2014 * Views expressed are those of the author and not necessarily those of the BIS.
  • 2. Restricted 2 Agenda 1.What is the CPMI and what is its role? 2.Recent work of the CPMI in the field of retail Innovations in retail payments (what?) Non-banks in retail payments (who?) 3.Some conclusions and future outlook Potential second round effects (“faster” payment systems?) And what about virtual currencies?
  • 3. Restricted 3 What is the CPMI and what is its role? Committee on Payments and Market Infrastructures :focused on standard-setting activities related to payment and settlement systems and monitoring and analysing developments in domestic payment, settlement and clearing systems as well as in cross- border and multicurrency systems. Formerly CPSS (until 1 September 2014) Hosted by the BIS in Basel Global Committee with 25 member Central Banks Standard setting body –PFMIs Monitor developments
  • 4. Restricted CPMI work on retail payments: Description and statistics on payment and settlement systems –Red Book (not only retail) Guidelines, principles, best practices General Principles for international remittance services (January 2007) Policy and analytical reports: Retail payment systems in selected countries: a comparative study (September 1999) Clearing and settlement arrangements for retail payments in selected countries (September 2000) Policy issues for central banks in retail payments (March 2003) Innovations in retail payments (May 2012) Non-banks in retail payments (September 2014) 4 What is the CPMI and what is its role?
  • 5. Restricted 5 Recent CPMI work in retail: Innovations in retail payments In the last years, many innovations are changing the way in which retail payments are made: communication channels, choice of payment instruments, payment processing… To assess those changes and evaluate the implications for central banks, the CPMI carried out an in depth study on the issue: Innovations in retail payments(published May 2012) Based on a comprehensive survey (122 innovations reported by 30 central banks) Objectives: In view of the characteristics of the retail payment market, Classify innovations Identify drivers and barriers for innovation Current trends, future outlook
  • 6. Restricted 6 Recent CPMI work in retail: Innovations in retail payments Drivers and barriers for innovation Current trends Retail payment’s ecosystem Endogenous factors: •Cooperation among stakeholders (horizontal / vertical) •Standardization •Pricing •Security Exogenous factors: New technologies User behaviour Public transport Financialinclusion Regulation Special characteristics of the retail payment markets (economies of scale & scope, network effects, two sided markets…)
  • 7. Restricted 7 Recent CPMI work in retail: Innovations in retail payments Drivers and barriers for innovation Current trends Trends: •Dynamic market, but few innovations have had significant market impact (so far) •Innovations are usually domestic (but similar innovations have appeared in many markets) •Speed is becoming an important factor in retail payments processing •Financial inclusion is one of the driving forces for innovation •The role of non-banks is significantly increasing
  • 8. Restricted 8 Non-banks in retail payments: Follow-up to the report on innovations in order to explore in detail the growing influence of non-banks in retail payments and analyse the potential implications: Non-banks in retail payments(published September 2014) Objectives: Framework for the analysis: Definition and classification Factors influencing the increasing presence of non-banks Implications for efficiency and risk Regulatory framework Implications for central bank and other authorities Recent CPMI work in retail: Non-banks in retail payments
  • 9. Restricted Definition and classification Regulatory framework Efficiency and risk Clearing & settlement arrangement Payer’s bank Payee’s bank Payer Payee Goods or services d. Non-bank 9 Functional definition: “any entity involved in the provision of retail payment services whose main business is not related to taking deposits from the public and using these deposits to make loans” a. Non-bank a. Non-bank a.Front-end providers b.Back-end providers c.Operators of retail infrastructures d.End-to end providers b. Non-bank b. Non-bank c. Non-bank Recent CPMI work in retail: Non-banks in retail payments
  • 10. Restricted 10 Definition and classification Regulatory framework Efficiency and risk Recent CPMI work in retail: Non-banks in retail payments •Non-banks are very diverse: this diversity is reflected in the range of authorities that can potentially deal with them •Regulatory approaches: Very diverse… •Banking licence •Specific licence •Registration •Central bank’s oversight •Indirectly subject to regulation through outsourcing agreements •No specific regulation or oversight •Observations: •Level playing field? •Need for an increasing coordination of authorities?
  • 11. Restricted 11 Definition and classification Regulatory framework Efficiency and risk Recent CPMI work in retail: Non-banks in retail payments Efficiency: Outsourcingmight lower costs through economies of scale and scope Competitionbetween banks and non-banks) potential… •… to lower fees •… to increase range of payment methods •… to reach new markets or segments Cooperation: to exploit respective competitive advantages to their mutual benefit Risk Similar risks may arise irrespective of whether a bank or a non-bank is providing the service… but potential regulatory differences may lead to differences in risk mitigation measures That being said: •Concentration and outsourcing can impact operational risk •Fraud and other risks related to consumer protection issues •Potential increased complexity in the payment chain
  • 12. Restricted 12 Faster or instant payment services: Potential second-round effects of innovative services Innovations Non-bank players Traditional providers and systems? Faster / instant payment services: EgUK (faster payments) SG (FAST), MX (SPEI), AU (NPP)… Conclusions and future outlook (1) Some controversial questions… and some counter-arguments Are innovations related mainly to non-banks? Are changes mainly focusing in the customer-to-provider interface?
  • 13. Restricted 13 Are innovations really changing the core mechanics of retail payments?… what about (decentralised) virtual currencies? Conclusions and future outlook (2) Yes, it is true… •Security problems •High degree of anonymity •Instability •Inherently deflationary •“Hidden” costs (currency conversion) •Lack of user and merchant adoption But… •A decentralisedsystem for peer-to-peer transfers has been shown to work (no intermediaries) •Lean infrastructure •Very dynamic sector, many schemes in constant evolution •Any lesson to be learned? Your views?
  • 14. Restricted 14 Thank you... … questions? Information and publications at: www.bis.org Innovations in retail payments: www.bis.org/cpmi/publ/d102.htm Non-banks in retail payments: www.bis.org/cpmi/publ/d118.htm