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3) Looking ahead, UAL aims to strengthen its competitive position through cost cutting, operational improvements, investments in products/services, and expanding its partnership with Continental Airlines.
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Hospitality Lawyer with pearls from NYU - Bjorn Hanson & Economists 6 2 08Jim Butler
Hotel Lawyer in NY. We cover many topics at wwwHotelLawBlog.com, but ne of the things that has fascinated me about the hospitality industry for more than 20 years now, is the close -- almost intimate -- relationship of industry performance to the U.S. economy's performance. Some might say this is intuitive, that when the economy does well, all business does well. But that is not always true. There are some businesses which do better in hard times, like discount and bargain stores, and there are some that seem impervious, like ultra luxury goods. However the relationship of the lodging industry's performance to the general economy, has been carefully documented by the experts, and it is worth noting. The implications are interesting.
Here is the presentation made at the NYU Hotel Investment Conference on June 2, 2008, along with his other panelists about the current state of our domestic and global economy, along with implications for the hospitality industry.
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1. UAL Corporation
Calyon Airline Conference 2008
September 18, 2008
2. Safe Harbor Statement And
Non-GAAP Reconciliation
The information included in this presentation contains certain statements
that are “Forward-Looking Statements” within the meaning of the Private
Securities Litigation Reform Act of 1995. These statements are subject to
a number of assumptions, risks and uncertainties related to the Company’s
operations and the business environment in which it operates. Actual results
may differ materially from any future results expressed or implied in such
Forward-Looking Statements due to numerous factors, many of which are
beyond the Company’s control, including factors set forth in the Company’s
Form 10-K for 2007 and other subsequent Company reports filed with the
United States Securities and Exchange Commission. Persons reviewing this
presentation are cautioned that the Forward-Looking Statements speak only
as of the date made and are not guarantees of future performance. The
Company undertakes no obligation to update any Forward-Looking
Statements.
Information regarding reconciliation of certain non-GAAP financial measures
contained in this presentation is available on the Company's web site at
www.united.com/ir
p. 2
3. United Performed Well In 2007
• 2007 was the most profitable year since 1999
– Over $1 billion of operating income
– Over $600 million of pre-tax profit
• $2.1 billion in operating cash flow
– 37% higher than 2006
• $2.3 billion in debt reduction
• Competitive Pre-Tax Margin
p. 3
4. Unprecedented Rise In Jet Fuel Prices Has Put
Severe Pressure on Financial Performance
Jet A and WTI Spot Prices United Consolidated Fuel Expense
~$8.8
$ Billions
$180 $4.45
~$2.9B
$160 $3.95
Jet A
($/gal)
$140 $3.45
$5.9
$5.7
$3.8B
$120 $2.95 $4.7
+81%
$100 $2.45 $3.4
$2.3
$80 $1.95 $2.1
WTI Crude
Oil
$60 $1.45
($/barrel)
$40 $0.95
2002 2003 2004 2005 2006 2007 2008E
Jan-07 Apr-07 Jul-07 Oct-07 Jan-08 Apr-08 Jul-08
Reflects Jet A and WTI crude prices from January 1, 2007 through September 16, 2008
p. 4
5. Pre-Tax Margin and Cash Flow Generation
Pre-Tax Margin Free Cash Flow/Total Revenue
Pre-Tax Margin Free Cash Flow/Total Revenue
Twelve Months Ended June 30, 2008 Twelve Months Ended June 30, 2008
Twelve Months Ended June 30, 2008 Twelve Months Ended June 30, 2008
1.3% UAL AMR DAL CAL NWA LCC
0.5%
0.5%
(0.1)% (0.8)% (1.2)%
(2.5)% (2.6)%
(4.1)%
(5.0)%
(8.0)%
NWA CAL DAL LCC UAUA AMR (8.2)%
Adjusted for Unrealized Hedge Gains
Sources: Company press releases and Earnings Calls.
Pre-tax margin adjusted for fresh start accounting
Free Cash Flow defined as cash flows from operations less capital
expenditures, fuel hedge collateral received and purchase deposits paid.
p. 5
6. Raising New Capital
• Renegotiating the Chase contract, raises an additional $1B in
immediate cash
– Includes reducing our credit card holdback and increasing prepaid
– Includes reducing our credit card holdback and increasing prepaid
frequent flyer miles purchased by Chase
frequent flyer miles purchased by Chase
• Recent financing activities raised $550M in cash
– Combination of asset sales, secured aircraft financings and the
– Combination of asset sales, secured aircraft financings and the
release of restricted cash
release of restricted cash
• All together United’s actions increase cash by over $1.7B
p. 6
7. Over $3 Billion Of Unencumbered Hard Assets
Includes High Quality Collateral
Other
8%
Engines
10%
Aircraft
Spare Parts 64%
18%
p. 7
8. Unencumbered Aircraft Are Valued
At Over $2 Billion
Narrow-Body # Unencumbered Average Age
A319-100 9 10.4
A320-200 8 10.8
B737-300 17 20.5
B737-500 26 16.5
B757-200 33 17.1
Wide-Body
B747-400 9 12.6
B767-300 8 13.7
B777-200 6 10.9
TOTAL 116 15.7
p. 8
9. Organization Is Focused On The Core Elements
That Drive Success Outcomes, Matter Most To
Employees, Customers, Shareholders
Core Performance Imperatives Results Success
• Industry-leading margin
1 Industry-leading revenues
and cash flow A respected,
industry-leading
2 Competitive costs
SAFETY
• Unrivaled customer
airline that
satisfaction and experience
3 DOT service basics customers value
• Aligned employees and of which
4 Clean, workable product employees are
• World-class safety
proud
performance
5 Courteous, caring, respectful
p. 9
10. Leading Necessary Capacity Reductions
• Reducing fourth quarter mainline domestic capacity by
15.5% to 16.5%
• Permanently grounding 100 aircraft, including entire 737 fleet
Year over Year 4Q 2008 FY 2009
Capacity (ASMs) (vs. 4Q 2007) (vs. FY 2007)
Mainline (12.5%) to (11.5%) (15.0%) to (14.0%)
Domestic (16.5%) to (15.5%) (20.5%) to (19.5%)
International (8.0%) to (7.0%) (7.0%) to (6.0%)
Consolidated Domestic (14.0%) to (13.0%) (16.5%) to (15.5%)
Consolidated System (11.5%) to (10.5%) (13.0%) to (12.0%)
p. 10
11. Leading Development of New Revenue Streams
• Fee revenue expansion
– Ticketing fees, change fees, and excess baggage fees increased
– Ticketing fees, change fees, and excess baggage fees increased
• First/Second Bag Fee
– United led 2nd Bag Charge; All majors followed
– United led 2nd Bag Charge; All majors followed
– On Monday announced an increase in 2nd bag charge to $50
– On Monday announced an increase in 2nd bag charge to $50
– Represents $300M of additional revenue in 2009
– Represents $300M of additional revenue in 2009
• Travel enhancement products
– Seat up-sell expected to generate $270M in 2009
– Seat up-sell expected to generate $270M in 2009
– Award Accelerator
– Award Accelerator
– New products to generate $100M in 2009
– New products to generate $100M in 2009
More than $1B in Merchandising, Upsell and Fee Revenue
expected in 2009; Incremental Revenue of $700M vs. 2007
p. 11
12. Aggressively Reducing Non-Fuel Costs
$500 Million in 2008
Operating Expense
Savings
Continuous Health & Benefits
Distribution Cost Strategic Sourcing
Improvement Optimization
Reduction Transformation
Since January, When We Forecasted Flat Capacity Growth, Non-Fuel
Since January, When We Forecasted Flat Capacity Growth, Non-Fuel
CASM Guidance has Remained Unchanged Despite 4% to 5% Capacity
CASM Guidance has Remained Unchanged Despite 4% to 5% Capacity
Reduction
Reduction
p. 12
14. Ramping Up Hedge Coverage
• As of Sept 15th, United had hedged 51% of forecasted
Mainline fuel consumption for the second half of 2008
• Using combination of three-way collars, collars, and other
structures, primarily on crude oil
% of Forecasted Mainline
Fuel Consumption Hedged
58%
46%
37%
32%
17%
2Q09 2H09
3Q08 4Q08 1Q09
p. 14
15. Improving On-Time Performance
• Increased Focus on
Performance and Execution
• Adding Ground Time
• Increasing by 7 minutes domestically
• Adding Gate Rest Time
• Increasing by 5 minutes at hubs
• Increasing Spare Aircraft
• Increasing from 2.5% to 5%
of scheduled fleet
• New O’Hare Runway to
Open in November
p. 15
16. Investing in Key Products And Services To Drive
Customer Satisfaction, Margin Improvement
• 2008 Capital Expenditure plan reduced by $200M from $650M to
$450M
• Installing new United First Suite and full lie-flat seats in
Business Class
– Customer surveys show that customer satisfaction has doubled
– Customer surveys show that customer satisfaction has doubled
with the product
with the product
New First New Business Class New O’Hare Red Carpet Club
Suite Seat
p. 16
17. Further Strengthening The Operations Team
• Putting in place experienced leaders with proven results, targeting
specific areas of the business
– Named Joe Kolshak, SVP Operations
– Named Joe Kolshak, SVP Operations
– Jim Keenan, SVP United Services
– Jim Keenan, SVP United Services
– Howard Attarian, VP Flight Operations
– Howard Attarian, VP Flight Operations
– Tim Canavan, VP Line Maintenance & Cabin Appearance
– Tim Canavan, VP Line Maintenance & Cabin Appearance
– Donald Dillman ,, VP Operations Control
– Donald Dillman VP Operations Control
p. 17
18. Taking UA/CO Alliance Beyond a Traditional
Partnership
• Comprehensive Plan For Global Cooperation
– Broad domestic and international bilateral code share along with
– Broad domestic and international bilateral code share along with
reciprocal frequent flyer and lounge programs
reciprocal frequent flyer and lounge programs
– Continental joining the Star Alliance
– Continental joining the Star Alliance
– Establishing a 4 carrier trans-Atlantic joint venture
– Establishing a 4 carrier trans-Atlantic joint venture
– Developing plans for cost savings and other synergies that are not
– Developing plans for cost savings and other synergies that are not
dependent on antitrust immunity
dependent on antitrust immunity
p. 18
19. United Well Positioned For Success
• Leading cash flow performance, and generating liquidity
• Maintaining flexibility with unencumbered hard assets, CBAs
• Developing new revenue streams
• Reducing non fuel costs
• Ramping up hedge coverage
• Improving operational performance
• Investing in key products and services
• Strengthening the management team
• Building comprehensive UA/CO partnership
p. 19
22. Free Cash Flow Metrics Reconciliation
Twelve Months
Twelve Months
Ended 12/31/07
Ended 6/30/08
($ in Millions)
$ 2,134
Cash Flow from Operations $ 611
(461)
Less: Capital Expenditures (547)
-
Less: Proceeds from litigation on advance deposits 41
$ 1,673
Free Cash Flow $ 105
Total Revenue 20,143
20,639
8.3%
FCF/Total Revenue 0.5%
Note: $197 million of aircraft refinancing from 2nd half of 2007 excluded from Capital Expenditures in both periods presented above
p. 22
23. Pre-Tax Margin Reconciliation
Twelve Months
Ended 6/30/08
($ in Millions)
Consolidated Operating Revenue $ 20,639
Less: Specials (45)
Consolidated Operating Revenue Ex Specials 20,594
Less: Fresh Start 32
Consolidated Operating Revenue Ex Specials & Fresh Start $ 20,626
Consolidated Income/(Loss) Pre-Tax $ (2,834)
Less: Specials and One-time Gains 2,505
Pre-Tax Income/(Loss) Ex Specials (329)
Less: Fresh Start 264
Pre-Tax Income/(Loss) Ex Specials & Fresh Start (65)
(177)
Less: Fuel Hedge Gains
Consolidated Income Pre-Tax- Ex Fuel Hedge Gains, Specials & Fresh Start $ (242)
Margin Ex Fuel Hedge Gains, Fresh Start & Specials (1.2)%
p. 23