Matilda has known the author for 4 years after volunteering together in Sydney, Australia. The author recognizes Matilda as a young woman with exceptional talents and gifts. She is a loyal friend, has a quick wit, earned a 3.43 GPA, and is proficient in Cantonese, Mandarin, and English. Matilda was also reliable, trustworthy, well-organized, and took initiative in her volunteer assignments. The author has been an employer for 20 years and would hire Matilda based on her ability to learn tasks and complete them accurately and diligently.