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But we have a contract! Evan Frendo BESIG Webinar 30 September 2010
Outline ,[object Object],[object Object]
Some quotes I ’ m sorry. Someone else signed the contract. We have to   re-negotiate.   Let’s  start anyway. The contract is in the post. They are obsessed with paper. A piece of paper is meaningless – people count, not papers!
Not flexible enough. They sign, and then they ignore it. They just change specifications, materials, delivery dates without telling anyone. Anything to save money. They don ’ t care that our customers won ’ t accept their changes. It ’ s not their problem. I am happy to work without contracts, or at least I can live without them. The problem is that my boss can ’ t.
Are they honest? Not sure. They have different rules for what is right or wrong. They have the wrong priorities. If we take a lawyer with us he just advises us not to do business with such people. This doesn ’ t solve the problem!
Tensions ,[object Object],[object Object],[object Object],[object Object],(Frendo & Hsu, 2010, p.85)
Some other issues
Legal terminology ,[object Object],(Gotti, 2004, p.6)
Not just a text (Bhatia, 2010, p.34)
Market pressure There ’ s never enough time to really get to know your business partner. Long term relationships don ’ t exist in the real world. It ’ s about money and profit, pure and simple. Everyone is under so much pressure from their own customers.   Teams change so fast. This is done on purpose, so that suppliers and buyers don ’ t form personal relationships.
Training activities ,[object Object],[object Object],[object Object],[object Object]
Negotiation role-play (loop input) ,[object Object],[object Object],[object Object],(Loop input - Woodward, 1991)
References ,[object Object],[object Object],[object Object],[object Object],[object Object]

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But we have a contract!

  • 1. But we have a contract! Evan Frendo BESIG Webinar 30 September 2010
  • 2.
  • 3. Some quotes I ’ m sorry. Someone else signed the contract. We have to re-negotiate. Let’s start anyway. The contract is in the post. They are obsessed with paper. A piece of paper is meaningless – people count, not papers!
  • 4. Not flexible enough. They sign, and then they ignore it. They just change specifications, materials, delivery dates without telling anyone. Anything to save money. They don ’ t care that our customers won ’ t accept their changes. It ’ s not their problem. I am happy to work without contracts, or at least I can live without them. The problem is that my boss can ’ t.
  • 5. Are they honest? Not sure. They have different rules for what is right or wrong. They have the wrong priorities. If we take a lawyer with us he just advises us not to do business with such people. This doesn ’ t solve the problem!
  • 6.
  • 8.
  • 9. Not just a text (Bhatia, 2010, p.34)
  • 10. Market pressure There ’ s never enough time to really get to know your business partner. Long term relationships don ’ t exist in the real world. It ’ s about money and profit, pure and simple. Everyone is under so much pressure from their own customers. Teams change so fast. This is done on purpose, so that suppliers and buyers don ’ t form personal relationships.
  • 11.
  • 12.
  • 13.