Business Correspondence & Official
Communication
• Layouts, Styles, Guidelines, and Samples
Contents / Agenda
• Letter Writing: Layout & Style
• Agenda & Minutes: Guidelines & Sample
• Circular & Notice: Structure & Sample
Introduction to Business Letters
• Definition: Formal written communication
between organizations or individuals.
• Purpose: Convey information, requests, or
responses formally.
• Types: Inquiry, Order, Complaint, Adjustment,
Appointment, Resignation.
Layout of a Business Letter
• Sender’s Address
• Date
• Receiver’s Address
• Salutation/Greeting
• Body (Introduction, Main Content, Conclusion)
• Complimentary Close
• Signature & Designation
• (Optional: Diagram of letter layout)
Style of Business Letters
• Language: Formal, concise, polite, clear
• Tone: Professional and objective
• Formatting: Left-aligned, single spacing,
paragraph breaks
• Tips: Avoid contractions, slang, and personal
opinions
Sample Business Letter
• Example: Order Letter or Complaint Letter
• Label sections: Address, Date, Salutation,
Body, Closing, Signature
Agenda
• Definition: List of items/topics for a meeting.
• Purpose: Organize flow, ensure all topics are
covered.
• Key Elements: Meeting title, Date & Time,
Venue, Topics, Chairperson & Attendees
Sample Agenda
• | Agenda Item | Description | Time | Person
Responsible |
• |------------|-------------|------|-----------------|
• | 1 | Review last meeting | 10 min |
Chairperson |
• | 2 | Project Updates | 15 min | Team Lead |
Minutes of Meeting
• Definition: Written record of discussion,
decisions, and action points.
• Key Elements: Meeting title, Date, Time,
Venue, Attendees, Discussion Points,
Decisions, Action Items with deadlines
Sample Minutes
• Minutes of Meeting
• Date: …, Venue: …, Chairperson: …
• Decisions: 1) … 2) …
• Action Items: 1) … by …
Circulars
• Definition: Written communication to a large
group.
• Purpose: Announce events, policies, or
information.
• Key Elements: Heading, Reference No., Date,
Subject, Content, Signature/Authority
Sample Circular
• Example: Annual Day Announcement
• Layout: Heading, Date, Subject, Content,
Signature
Notices
• Definition: Public/formal announcement for
information or action.
• Purpose: Notify members about events,
meetings, deadlines.
• Key Elements: Heading, Date, Subject
(optional), Content, Signature/Authority
Sample Notice
• Example: Library Book Return Deadline
• Format: Heading, Date, Notice Content,
Signature
Thank You

Business_Correspondence_( Layout and Style)

  • 1.
    Business Correspondence &Official Communication • Layouts, Styles, Guidelines, and Samples
  • 2.
    Contents / Agenda •Letter Writing: Layout & Style • Agenda & Minutes: Guidelines & Sample • Circular & Notice: Structure & Sample
  • 3.
    Introduction to BusinessLetters • Definition: Formal written communication between organizations or individuals. • Purpose: Convey information, requests, or responses formally. • Types: Inquiry, Order, Complaint, Adjustment, Appointment, Resignation.
  • 4.
    Layout of aBusiness Letter • Sender’s Address • Date • Receiver’s Address • Salutation/Greeting • Body (Introduction, Main Content, Conclusion) • Complimentary Close • Signature & Designation • (Optional: Diagram of letter layout)
  • 5.
    Style of BusinessLetters • Language: Formal, concise, polite, clear • Tone: Professional and objective • Formatting: Left-aligned, single spacing, paragraph breaks • Tips: Avoid contractions, slang, and personal opinions
  • 6.
    Sample Business Letter •Example: Order Letter or Complaint Letter • Label sections: Address, Date, Salutation, Body, Closing, Signature
  • 7.
    Agenda • Definition: Listof items/topics for a meeting. • Purpose: Organize flow, ensure all topics are covered. • Key Elements: Meeting title, Date & Time, Venue, Topics, Chairperson & Attendees
  • 8.
    Sample Agenda • |Agenda Item | Description | Time | Person Responsible | • |------------|-------------|------|-----------------| • | 1 | Review last meeting | 10 min | Chairperson | • | 2 | Project Updates | 15 min | Team Lead |
  • 9.
    Minutes of Meeting •Definition: Written record of discussion, decisions, and action points. • Key Elements: Meeting title, Date, Time, Venue, Attendees, Discussion Points, Decisions, Action Items with deadlines
  • 10.
    Sample Minutes • Minutesof Meeting • Date: …, Venue: …, Chairperson: … • Decisions: 1) … 2) … • Action Items: 1) … by …
  • 11.
    Circulars • Definition: Writtencommunication to a large group. • Purpose: Announce events, policies, or information. • Key Elements: Heading, Reference No., Date, Subject, Content, Signature/Authority
  • 12.
    Sample Circular • Example:Annual Day Announcement • Layout: Heading, Date, Subject, Content, Signature
  • 13.
    Notices • Definition: Public/formalannouncement for information or action. • Purpose: Notify members about events, meetings, deadlines. • Key Elements: Heading, Date, Subject (optional), Content, Signature/Authority
  • 14.
    Sample Notice • Example:Library Book Return Deadline • Format: Heading, Date, Notice Content, Signature
  • 15.