The document discusses business continuity management (BCM). It begins with examples of large financial losses companies can face during downtime. It then outlines how BCM originated from concepts like emergency planning, risk management, and crisis management. The document defines BCM as a holistic management process that identifies threats to an organization, the potential impacts on operations, and provides a framework for building resilience to effectively respond while protecting stakeholders. It notes BCM ensures critical processes continue during a crisis when some resources may be unavailable. Finally, it lists the main steps in the BCM life cycle as identifying risk assessment, analyzing business impact, creating a strategy, and measuring, testing, training and maintaining the system.