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Index
INTRODUCTION OF CONJOINT ANALYSIS
Definitions and goals
Parametric Conjoint Approaches
Nonparametric approaches
Permutation method
Parametric bootstrap
Outcomes and Shortcomings
Average Marginal Component Effect
Marketing Strategy
Market Share Estimation
-0.4
-0.3
-0.2
-0.1
0
0.1
0.2
0.3
0.4
Estim…
0
10,000
20,000
30,000
Year
0
Year
1
Year
2
Sales forecasting
Conjoint Analysis Applications
Partial-worths Estimation
CCDVTP
“Create, Communicate, Deliver
the Value to the Target market at a
Profit”
Philip Kotler
VALUE CLIENTS
?
PRODUCT
PROFITS
?
How do custumers perceive the value we create?
Parametric Conjoint Analysis applied to a new patent
Anti-theft patent for bicycles
Rating marketing experiment applied to a company interested in evaluating his patent: an anti-theft
product for bike with an innovative characteristic was developed.
Full integrated
Integration: it is a characteristic that keeps the GPS
device safe from the burglar
3 attributes were taken into account:
External/camouflaged
External/visible
Difficult, technician needed
Maintenance/installation, this is a characteristic about
charging the battery with three levels:
Difficult, no technician needed
Easy
Sound alarm, presence of sound alarm with two levels:
Yes – the alarm is present
No – the alarm is not present
The goal: to figure out if a full integration and the insertion of an alarm could be a competitive
advantage that allowed to get a higher market share.
Types of integrations:
Application of Conjoint Analysis to a new patent
Outcomes- Partial worths - Importance
1.22
0.30
-1.52
-0.77
-0.12
0.89
0.48
-0.48
1.18
0.33
-1.50
-0.65
-0.10
0.75
0.49
-0.49
-2
-1.5
-1
-0.5
0
0.5
1
1.5
Integ
Est-inv
Est-vis
Complex-tec
Complex-noTec
Easy
Yes
No
Partial worths utilities
Whole
sample
Residuals:
Min 1Q Median 3Q Max
-5,6375 -0,7617 0,2117 0,7805 4,2156
Coefficients:
Estimate Std. Error t value Pr(>|t|)
(Intercept) 6,05156 0,06942 87,170 < 2e-16
factor(Integration/invisibility)1 1,17682 0,08503 13,841 < 2e-16
factor(Integration/invisibility)2 0,32760 0,09350 3,504 0,000495
factor(Easy maintenance/installation)1 -0,64635 0,08063 -8,017 6,19e-15
factor(Easy.maintenance/installation)2 -0,10417 0,10587 -0,984 0,325571
factor(Sound.alarm)1 0,48672 0,07449 6,534 1,42e-10
Residual standard error: 1,392 on 570 degrees of freedom
Multiple R-squared: 0.3872, Adjusted R-squared: 0.3818
F-statistic: 72.02 on 5 and 570 DF, p-value: < 2,2e-16
Application of Conjoint Analysis to a new patent
Outcomes – Market Share
Rocket
26%
Nigiloc
10%Spybike S.
26%
Lock8
10%
The Cricket
13%
Coban
15%
LogitModel - Rocket without alarm
Rocket
48%
Nigiloc
7%
Spybike S.
19%
Lock8
4%
The
Cricket
10%
Coban
12%
LogitModel - Rocket with alarm
Total
Utility
Max
Model
BTL
Model
Logit
Model
Rocket without
alarm
7,51 28,125 18,62 25,98
Nigiloc 6,11 3,12 15,19 9,77
Spybike
Seatpost
7,51 28,13 18,62 25,98
Lock8 5,8 15,62 14,56 10,38
The Cricket 6,66 6,25 16,52 12,74
Coban 6,67 18,75 16,5 15,16
Product
Total
Utility
Max
Model
BTL
Model
Logit
Model
Rocket with
alarm
8,50 84,38 21,13 47,71
Nigiloc 6,11 0,00 15,19 7,45
Spybike
Seatpost
7,51 4,69 18,58 19,00
Lock8 4,82 3,12 12,02 4,22
The Cricket 6,66 3,12 16,56 9,83
Coban 6,67 4,69 16,52 11,79
Procedure to estimate Product Demand
Italian Potential
market
Survey
Analysis
Target market
Statistic
methods
Optimistic
Scenario
Pessimistic Scenario
Sales
Sales during the
first 3 years
Logistic
index
Market Share
Conjoint
analysis
0
5,000
10,000
15,000
20,000
25,000
Year 0
Year 1
Year 2
1.291
4.519
6.456
4.030
14.106
20.152
Sales Sales during the first 3 years
Sales - Worst
case scenario
Sales - Best case
scenario
Limits of previous procedure
Assumptions and diagnostics
“When the assumptions are not met the results may not be trustworthy, resulting in a Type
I or Type II error, or over- or under-estimation of significance or effect size(s)”.
Osborne, Jason & Elaine Waters , North Carolina State University and University of Oklahoma
This is confirmed by the following
diagnostic procedure
Data indicate the assumptions of normality and
homoschedasticity may be violated.
NonParametric methods
Permutation method
Run regression by respondents
and store the obtained estimates
This approach requires a more relaxed assumption that is exchangeability.
𝛽11 𝛽12 … 𝛽1𝑚(𝑙−1)
𝛽21 𝛽22 … 𝛽2𝑚(𝑙−1)
…
𝛽 𝑛1 𝛽 𝑛1 … 𝛽 𝑛𝑚(𝑙−1)
Perform a sign or signed-rank test,
where for each alternatives the
hypothesis are:
𝐻0 : β=0
𝐻1 : β≠0
(Intercept) Full-integ
External-
Camouflaged
Complex-
technician
Complex-no-
technician
Sound-
alarm-yes
Sign Test 0.00e-16 0.00e-16 2,26E-10 7,05E-12 1,562E-03 4,74E-09
Wilcoxon 3,61E-06 3,78E-06 6,98E-06 4,16E-06 1,18E-02 6,66E-06
P values
"Permutation tests for between-unit fixed effects in multivariate generalized linear mixed models,
Finos”(2014)
NonParametric methods
Market share – Parametric bootstrap
In order to add the uncertainty into the model we have run a simulation in which, for each loop, the beta vector is
computed by taking into account the estimates and the standard errors of the betas.
𝑌𝑖,𝑗,𝑠 = β𝑖𝑛𝑡,𝑓𝑢𝑙𝑙,𝑠 𝑤𝑖𝑛𝑡,𝑓𝑢𝑙𝑙 + β𝑖𝑛𝑡,𝑓𝑢𝑙𝑙,𝑠 𝑤𝑖𝑛𝑡,𝑒𝑥𝑡−𝑖𝑛𝑣 + ⋯ + 𝜀𝑖𝑗𝑠
Rating for product
j and respondent i
in simulation s
Dummy variable:
0 or 1
Normal distribution which the estimate
for each loop will be extracted from
μ=βattr,level
σ =𝑆. 𝐸.βattr,level
Normal distribution from which the rumor
for each respondent and product, for each
loop will be extracted
μ= 𝑥 𝑟𝑒𝑠𝑖𝑑𝑢𝑎𝑙
σ = 𝑠. 𝑑. 𝑟𝑒𝑠𝑖𝑑𝑢𝑎𝑙
Calculate for each
simulation the MKS
of the products
Nonparametric methods - AMCE
CONJOINT ANALYSIS APPLIED TO FOOD AND BEVERAGE SECTOR
Attribute Level Estimate Std. Err z value Pr(>|z|) Significance Holm adjust.
consistency Plain 0.0392 0.005 69.273 4,29E-08 *** 8,58E-06
consistency Crunchy 0.0899 0.006 141.066 3,46E-41 *** 1,38E-38
organic No -0.1567 0.005 -277.191 4,11E-165 *** 3,29E-162
price $5.99 -0.0896 0.006 -147.767 2,07E-45 *** 1,04E-42
price $8.99 -0.1605 0.006 -257.044 1,04E-141 *** 6,27E-139
Taste chocolate 0.1678 0.006 268.345 1,28E-154 *** 8,96E-152
taste Coconut 0.0769 0.006 121.243 7,85E-30 *** 2,36E-27
taste strawberries 0.0563 0.008 65.856 4,53E-07 *** 4,53E-05
Choice-based marketing experiment of an American industry of granola
Price $3.99, $5.99, $8.99
Organic yes,no
Consistency chewy, plain, crunchy
Taste cereal, chocolate, coconut, strawberries
Attribute Levels
Nonparametric methods - AMCE
Market Segmentation
Steps:
Collect priori segmentation information for each respondent
Choose a statistical approach to perform to CA data(in our case AMCE)
Run the method for each priori cluster and deal with multiplicity adjustment(Holm)
Interpret the results
Level Holm adj.-Healthy Holm adj.-Unhealthy
plain 9,89E-04 1,98E-09
crunchy 1,16E-10 1,76E-34
no 0,00E+00 1,55E-51
$5.99 2,42E-10 6,94E-41
$8.99 2,92E-31 1,96E-117
chocolate 3,74E-29 3,85E-134
coconut 2,26E-08 1,33E-19
strawberries 5,54E-173 4,75E-07
Bibliography: “Market Segmentation with Choice-Based Conjoint Analysis “, Wayne S.
Other applications - Pricing
7.50
8.00
8.50
9.00
9.50
10.00
10.50
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
3.99
4.29
4.59
4.89
5.19
5.49
5.79
6.09
6.39
6.69
6.99
7.29
7.59
7.89
8.19
8.49
8.79
Revenue(Millions$)
MarketShare
Price of our product ($)
Market Share VS Price MKS comp1
MKS comp2
MKS comp3
MKS Our-
prod
Our
Revenue
31.97%
27.47%
24.29%
16.27%17.10%
54.53%
10.18%
18.18%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
comp1 comp2 comp3 Our-prod
MKS old version /MKS new version
MKS
MKS - new feature
Price as continous
variable
Our Revenue: MKS x Price x Target market
10 000 000
Our old product version
Price Organic Consistency Taste
5,99no chewy strawberries
Our new product version
Price Organic Consistency Taste
5,99yes crunchy strawberries
Other applications - Pricing
15%
16%
16%
17%
17%
18%
18%
19%
5.99 6.04 6.09 6.14 6.19 6.24 6.29 6.34 6.39 6.44 6.49 6.54 6.59 6.64 6.69 6.74 6.79 6.84 6.89
Price ($)
MKS - Our new product
MKS - Our new product
MKS of the product with new features
MKS of the product with old features
Suggested approach
Finally we try to provide a best practice guideline for a Conjoint Analysis experiment
Holm adjstment for
Multiplicity
Collect data
from respondents using profiles with a
rondomized design
Choice-based CA
with AMCE or
Mnlogit model
Market Share
Tools or service Procedures
Cost for each response: 99c
Opensource Software
Opensource Software
-0.4
-0.2
0
0.2
0.4
Partial-worths
Estim…
0
10,000
20,000
30,000
Year
0
Year
1
Year
2
Sales forecasting
B2B
B2C
Who use R?
www.revolutionanalytics.com/companies-using-r
Business Application of  Conjoint analysis

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Business Application of Conjoint analysis

  • 1. Index INTRODUCTION OF CONJOINT ANALYSIS Definitions and goals Parametric Conjoint Approaches Nonparametric approaches Permutation method Parametric bootstrap Outcomes and Shortcomings Average Marginal Component Effect
  • 2. Marketing Strategy Market Share Estimation -0.4 -0.3 -0.2 -0.1 0 0.1 0.2 0.3 0.4 Estim… 0 10,000 20,000 30,000 Year 0 Year 1 Year 2 Sales forecasting Conjoint Analysis Applications Partial-worths Estimation CCDVTP “Create, Communicate, Deliver the Value to the Target market at a Profit” Philip Kotler VALUE CLIENTS ? PRODUCT PROFITS ? How do custumers perceive the value we create?
  • 3. Parametric Conjoint Analysis applied to a new patent Anti-theft patent for bicycles Rating marketing experiment applied to a company interested in evaluating his patent: an anti-theft product for bike with an innovative characteristic was developed. Full integrated Integration: it is a characteristic that keeps the GPS device safe from the burglar 3 attributes were taken into account: External/camouflaged External/visible Difficult, technician needed Maintenance/installation, this is a characteristic about charging the battery with three levels: Difficult, no technician needed Easy Sound alarm, presence of sound alarm with two levels: Yes – the alarm is present No – the alarm is not present The goal: to figure out if a full integration and the insertion of an alarm could be a competitive advantage that allowed to get a higher market share. Types of integrations:
  • 4. Application of Conjoint Analysis to a new patent Outcomes- Partial worths - Importance 1.22 0.30 -1.52 -0.77 -0.12 0.89 0.48 -0.48 1.18 0.33 -1.50 -0.65 -0.10 0.75 0.49 -0.49 -2 -1.5 -1 -0.5 0 0.5 1 1.5 Integ Est-inv Est-vis Complex-tec Complex-noTec Easy Yes No Partial worths utilities Whole sample Residuals: Min 1Q Median 3Q Max -5,6375 -0,7617 0,2117 0,7805 4,2156 Coefficients: Estimate Std. Error t value Pr(>|t|) (Intercept) 6,05156 0,06942 87,170 < 2e-16 factor(Integration/invisibility)1 1,17682 0,08503 13,841 < 2e-16 factor(Integration/invisibility)2 0,32760 0,09350 3,504 0,000495 factor(Easy maintenance/installation)1 -0,64635 0,08063 -8,017 6,19e-15 factor(Easy.maintenance/installation)2 -0,10417 0,10587 -0,984 0,325571 factor(Sound.alarm)1 0,48672 0,07449 6,534 1,42e-10 Residual standard error: 1,392 on 570 degrees of freedom Multiple R-squared: 0.3872, Adjusted R-squared: 0.3818 F-statistic: 72.02 on 5 and 570 DF, p-value: < 2,2e-16
  • 5. Application of Conjoint Analysis to a new patent Outcomes – Market Share Rocket 26% Nigiloc 10%Spybike S. 26% Lock8 10% The Cricket 13% Coban 15% LogitModel - Rocket without alarm Rocket 48% Nigiloc 7% Spybike S. 19% Lock8 4% The Cricket 10% Coban 12% LogitModel - Rocket with alarm Total Utility Max Model BTL Model Logit Model Rocket without alarm 7,51 28,125 18,62 25,98 Nigiloc 6,11 3,12 15,19 9,77 Spybike Seatpost 7,51 28,13 18,62 25,98 Lock8 5,8 15,62 14,56 10,38 The Cricket 6,66 6,25 16,52 12,74 Coban 6,67 18,75 16,5 15,16 Product Total Utility Max Model BTL Model Logit Model Rocket with alarm 8,50 84,38 21,13 47,71 Nigiloc 6,11 0,00 15,19 7,45 Spybike Seatpost 7,51 4,69 18,58 19,00 Lock8 4,82 3,12 12,02 4,22 The Cricket 6,66 3,12 16,56 9,83 Coban 6,67 4,69 16,52 11,79
  • 6. Procedure to estimate Product Demand Italian Potential market Survey Analysis Target market Statistic methods Optimistic Scenario Pessimistic Scenario Sales Sales during the first 3 years Logistic index Market Share Conjoint analysis 0 5,000 10,000 15,000 20,000 25,000 Year 0 Year 1 Year 2 1.291 4.519 6.456 4.030 14.106 20.152 Sales Sales during the first 3 years Sales - Worst case scenario Sales - Best case scenario
  • 7. Limits of previous procedure Assumptions and diagnostics “When the assumptions are not met the results may not be trustworthy, resulting in a Type I or Type II error, or over- or under-estimation of significance or effect size(s)”. Osborne, Jason & Elaine Waters , North Carolina State University and University of Oklahoma This is confirmed by the following diagnostic procedure Data indicate the assumptions of normality and homoschedasticity may be violated.
  • 8. NonParametric methods Permutation method Run regression by respondents and store the obtained estimates This approach requires a more relaxed assumption that is exchangeability. 𝛽11 𝛽12 … 𝛽1𝑚(𝑙−1) 𝛽21 𝛽22 … 𝛽2𝑚(𝑙−1) … 𝛽 𝑛1 𝛽 𝑛1 … 𝛽 𝑛𝑚(𝑙−1) Perform a sign or signed-rank test, where for each alternatives the hypothesis are: 𝐻0 : β=0 𝐻1 : β≠0 (Intercept) Full-integ External- Camouflaged Complex- technician Complex-no- technician Sound- alarm-yes Sign Test 0.00e-16 0.00e-16 2,26E-10 7,05E-12 1,562E-03 4,74E-09 Wilcoxon 3,61E-06 3,78E-06 6,98E-06 4,16E-06 1,18E-02 6,66E-06 P values "Permutation tests for between-unit fixed effects in multivariate generalized linear mixed models, Finos”(2014)
  • 9. NonParametric methods Market share – Parametric bootstrap In order to add the uncertainty into the model we have run a simulation in which, for each loop, the beta vector is computed by taking into account the estimates and the standard errors of the betas. 𝑌𝑖,𝑗,𝑠 = β𝑖𝑛𝑡,𝑓𝑢𝑙𝑙,𝑠 𝑤𝑖𝑛𝑡,𝑓𝑢𝑙𝑙 + β𝑖𝑛𝑡,𝑓𝑢𝑙𝑙,𝑠 𝑤𝑖𝑛𝑡,𝑒𝑥𝑡−𝑖𝑛𝑣 + ⋯ + 𝜀𝑖𝑗𝑠 Rating for product j and respondent i in simulation s Dummy variable: 0 or 1 Normal distribution which the estimate for each loop will be extracted from μ=βattr,level σ =𝑆. 𝐸.βattr,level Normal distribution from which the rumor for each respondent and product, for each loop will be extracted μ= 𝑥 𝑟𝑒𝑠𝑖𝑑𝑢𝑎𝑙 σ = 𝑠. 𝑑. 𝑟𝑒𝑠𝑖𝑑𝑢𝑎𝑙 Calculate for each simulation the MKS of the products
  • 10. Nonparametric methods - AMCE CONJOINT ANALYSIS APPLIED TO FOOD AND BEVERAGE SECTOR Attribute Level Estimate Std. Err z value Pr(>|z|) Significance Holm adjust. consistency Plain 0.0392 0.005 69.273 4,29E-08 *** 8,58E-06 consistency Crunchy 0.0899 0.006 141.066 3,46E-41 *** 1,38E-38 organic No -0.1567 0.005 -277.191 4,11E-165 *** 3,29E-162 price $5.99 -0.0896 0.006 -147.767 2,07E-45 *** 1,04E-42 price $8.99 -0.1605 0.006 -257.044 1,04E-141 *** 6,27E-139 Taste chocolate 0.1678 0.006 268.345 1,28E-154 *** 8,96E-152 taste Coconut 0.0769 0.006 121.243 7,85E-30 *** 2,36E-27 taste strawberries 0.0563 0.008 65.856 4,53E-07 *** 4,53E-05 Choice-based marketing experiment of an American industry of granola Price $3.99, $5.99, $8.99 Organic yes,no Consistency chewy, plain, crunchy Taste cereal, chocolate, coconut, strawberries Attribute Levels
  • 11. Nonparametric methods - AMCE Market Segmentation Steps: Collect priori segmentation information for each respondent Choose a statistical approach to perform to CA data(in our case AMCE) Run the method for each priori cluster and deal with multiplicity adjustment(Holm) Interpret the results Level Holm adj.-Healthy Holm adj.-Unhealthy plain 9,89E-04 1,98E-09 crunchy 1,16E-10 1,76E-34 no 0,00E+00 1,55E-51 $5.99 2,42E-10 6,94E-41 $8.99 2,92E-31 1,96E-117 chocolate 3,74E-29 3,85E-134 coconut 2,26E-08 1,33E-19 strawberries 5,54E-173 4,75E-07 Bibliography: “Market Segmentation with Choice-Based Conjoint Analysis “, Wayne S.
  • 12. Other applications - Pricing 7.50 8.00 8.50 9.00 9.50 10.00 10.50 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 3.99 4.29 4.59 4.89 5.19 5.49 5.79 6.09 6.39 6.69 6.99 7.29 7.59 7.89 8.19 8.49 8.79 Revenue(Millions$) MarketShare Price of our product ($) Market Share VS Price MKS comp1 MKS comp2 MKS comp3 MKS Our- prod Our Revenue 31.97% 27.47% 24.29% 16.27%17.10% 54.53% 10.18% 18.18% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% comp1 comp2 comp3 Our-prod MKS old version /MKS new version MKS MKS - new feature Price as continous variable Our Revenue: MKS x Price x Target market 10 000 000 Our old product version Price Organic Consistency Taste 5,99no chewy strawberries Our new product version Price Organic Consistency Taste 5,99yes crunchy strawberries
  • 13. Other applications - Pricing 15% 16% 16% 17% 17% 18% 18% 19% 5.99 6.04 6.09 6.14 6.19 6.24 6.29 6.34 6.39 6.44 6.49 6.54 6.59 6.64 6.69 6.74 6.79 6.84 6.89 Price ($) MKS - Our new product MKS - Our new product MKS of the product with new features MKS of the product with old features
  • 14. Suggested approach Finally we try to provide a best practice guideline for a Conjoint Analysis experiment Holm adjstment for Multiplicity Collect data from respondents using profiles with a rondomized design Choice-based CA with AMCE or Mnlogit model Market Share Tools or service Procedures Cost for each response: 99c Opensource Software Opensource Software -0.4 -0.2 0 0.2 0.4 Partial-worths Estim… 0 10,000 20,000 30,000 Year 0 Year 1 Year 2 Sales forecasting B2B B2C Who use R? www.revolutionanalytics.com/companies-using-r

Editor's Notes

  1. This is the mantra of marketing proposed by Philip Kotler. The problem is what values do we have to produce, how do we deal with the heterogeneous clients’ preferences, and mainly how does custumers perceive the value we deliver and want to communicate? The difference between what a customer gets from a product, and what he or she has to give in order to get it
  2. Value-based pricing - Pricing a product based on the value the product has for the customer and not on its costs of production or any other factor.Price sensitivity is also important to determine how much more may be charged for a product or service by offering a new feature without any net loss in market acceptance.
  3. Price sensitivity is also important to determine how much more may be charged for a product or service by offering a new feature without any net loss in market acceptance. new price can be charged while maintaining the same share of preference considering also the competitors’ products