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Research on Humanities and Social Sciences www.iiste.org
ISSN (Paper)2224-5766 ISSN (Online)2225-0484 (Online)
Vol.4, No.15, 2014
65
Building the Culture of Cooperation among UAE University
Female Students
Ghadah Al Murshidi
School of Education , UAE University, PO box 18249, Sharjah, UAE
* E-mail of the corresponding author: g_almurshidi@uaeu.ac.ae
Abstract
Throughout the years, research and experience have captured various contexts in which cooperative learning has
been implemented and reflected. In the boundaries of a classroom as a learning community, cooperative learning
has positively influenced the learning and teaching of multifarious learners and teachers. Hence, the study aims
to explore and give account on an authentic experience in UAE University in Al Ain, UAE. The implementation
of systematic cooperative strategies has significantly and constructively left its touches of social interaction,
cultural responsiveness, and improved learning. Therefore, the researcher narrates the numerous ways through
which she has witnessed a positive alteration in the learners’ attitude and learning through the consistent
application of cooperative learning. The study findings are making good friends, classmates’ willingness to assist
their group members in finishing their work, offering helpful suggestions and ideas, sharing ideas and saving
time, constructive interaction among students, are advantages of the cooperative learning strategies. However,
other challenges were faced by the students during the process of cooperative learning strategies such as lack of
communication among the students. More specifically, some students prefer to control the speech among the
group members. Other challenges are that some students’ dependency and careless of their responsibilities
among their group members influenced negatively on their task achievement. The researcher anticipates and
hopes that the findings will facilitate further research on cooperative learning and differentiated instruction in the
UAE
Keywords: key words, orkforce sizing, job-shop production, holonic model
1. Introduction
Cooperative learning is a student-centered and teacher-facilitated instructional strategy. Students work in a group
and they are accountable for their own learning and group members’ learning (Johnson, Johnson &
Holubec,1993). Students communicate with their classmates in their group to work on their tasks and achieve
their shared goal. Slavin (1996) argues that a crucial aspect of cooperative learning is group work and its shared
goals. Cooperative learning advances critical thinking skills, promote motivation and encourage interpersonal
relations such as pee relations (Slavin, 1985). Cooperation is working together to interact, understand, and
achieve shared goals (Johnson, Johnson, & Holucec, 1994). It assists in building collective effort to accomplish
shared goals. Construction of knowledge involves behavioral, cognitive, social and affective aspects (McCombs,
2000). The conception of cooperation started to emerge as an influential tool in the educational field. The focus
on group work in educational fields means that instructional strategies emphasize cooperative learning rather
than individual learning (Kagan & Kagan, 2009).
Cooperative learning leads to success of different students’ plans and projects. These educational plans shape
learners, teachers, and school leaders’ ideologies and personalities. It provides teachers with strategies that assist
them in creating friendly and engaging learning environment. Students feel safer when they work on their
research projects, which promotes students' knowledge and their skill base, with their classmates especially for
unprepared students to undertake their tasks on their own (Walker, 1996) . Students who participate in
group work, reveal cooperative attitudes among their classmates, and provide constructive feedback, receive
higher grades in their courses (Tsay, 2010)
Learning English as a second or foreign language often associated with anxiety and uncertainty for students.
Therefore, it is crucial to create environment that combats the negativity to enhance students’ language
acquisition and social communication with their classmates and their teachers. It is significant to utilize the role
of cooperative learning strategies in creating an influential ESL/EFL learning and teaching experiences that
overcome students’ challenges, and assists them to gain rich learning experience.
Social communication skills are enhanced with cooperative learning strategies. Training students in the social
skills required to work collaboratively. Some students do not have these skills. Even though cooperation is
encouraged, competition is treasured in schools. Students in their groups are cheered to contribute in their group
in order to maintain their group success and task achievement. In the same time, group members are asked to
reflect their cooperation experience as individuals. Instructors try to ensure students’ awareness of healthy,
positive atmosphere of interaction cooperatively in their groups (Cohen, 1994). Developing strategies to manage
conflict before it arises is a significant matter of cooperative learning process. The study purpose is exploring the
impact of cooperative learning on students’ attitudes and learning.
Research on Humanities and Social Sciences www.iiste.org
ISSN (Paper)2224-5766 ISSN (Online)2225-0484 (Online)
Vol.4, No.15, 2014
66
2.Statement of the Problem
In foreign and second language teaching and learning contexts, multiple challenges impend the learning which
leads to students’ resistance to cooperate, worry, self-centeredness and frustration. To contest the negativity in
students’ attitudes, the learning experience should be authentic and emotionally rewarding, and the content
should be skillfully taught and enjoyable. The study research questions are as followed: 1. What is the positive
impact of utilizing cooperative learning strategies with students? 2. What are the students’ challenges toward
cooperative learning experience in their classroom?
3.Significance of the Study
The study provides an insightful account of how the integration of cooperative learning strategies in universities
has positive outcomes in student attitude towards their learning experiences. Therefore, the study will address
various learning difficulties and behavioral issues through the context of cooperative strategies. The study
findings will thus provide more insight and depth to the scholarly research and literature in the field of
cooperative learning as it will provide relevance to theory, reflecting how cooperative learning can positively
influence students’ attitude and learning. The study will serve as a base for additional future research in the field
of cooperative learning in the UAE. The study identified some factors that make cooperative learning a friendly
learning context to attain knowledge and manifest social and cultural skills in their academic discipline by
avoiding the students ’challenges with cooperative learning strategies.
4.Methodology
Instruments
The data collected through classroom observation and semi-structured interviews with students. These forms of
data collection endorsed some flexibility to deal with any significant point that appeared during the interview
periods.
Participants
Seventeen female students who were taken three Educational courses (Assessment in Early Childhood, Family,
Community, Culture and Early Childhood, and Classroom Environment in Elementary Education) from UAE
University, participated in this study. The students were undergraduate students with various specializations in
Education, and Humanities and Social Science Colleges.
5. Data Collection and Analysis
To minimize distortion of the natural flow of the classroom, the researcher made sure that some measures were
considered. Therefore, the researcher did not begin using the cooperative learning strategies with the target
classes until the first five weeks had passed. The purpose of delaying the strategies introduction was to allow
enough time to create good rapport with
students. The data collection process persisted for nearly two months. The researcher, who was the instructor of
the three educational courses at the time of the study, collected classroom
notes while students were working collaboratively in their classroom activities which were designed and
assigned in accordance with the cooperative learning strategies. The interviews were conducted with six students
from the three courses.
The qualitative approach nature utilized in this study endorsed the researcher to continue
collecting data during the data analysis process. The interview procedure assisted the researcher to collect
supporting data and analyze it to find the results. This flexibility of data collection and analysis was due to the
nature of the methodology used which was interactive, reactive or cyclical in nature. It permitted the researcher
to go forward and backward during the data analysis and data collection when it needed (Weade & Green,1989).
The data collection nature process directed the researcher to mainly employ a qualitative approach to analyze the
data (Creswell, 2003, 2005).
6.Results and Discussion
The study provided an insightful account of how the integration of cooperative learning strategies in universities
has positive outcomes in student attitude towards their learning experiences, and addressed various learning
difficulties and behavioral issues through the context of cooperative strategies. This section presents some of the
interview analysis to its themes and the observation based on the research questions.
Interpersonal Relationship and Friendship
Some students claimed that through the cooperative learning, they have made good friends. Similarly,
Gunderson and Johnson (1980) stated that cooperative learning group could promote positive relationships
towards their classmates. As Maitha remarked, “the benefit of our group work is creating close relationships
between us as classmates. Group work made us friends. I really liked team work”
Assistance and Work Distribution
Research on Humanities and Social Sciences www.iiste.org
ISSN (Paper)2224-5766 ISSN (Online)2225-0484 (Online)
Vol.4, No.15, 2014
67
Some students indicated that their classmates were welling to assist their group members in finishing their work
and if they did not know how to do it. Moza remarked, “The benefits we have from team work is helping each
other if we didn’t understand what to do, and dividing the work between us”.
However, some students faced some challenges in distributing their work among them and collaborating as
Aman commented, “It is challenging to divide the work between us. How can we do that?” Other students
emphasized the conflict that appeared during their collaboration as Doha commented, “When I cooperate with
my team, there were some hidden problems. For instance, the presentation work was not divided equally. Doha
explained in details her annoyance of the fake collaboration by stating that, “A day ago, my part was changed
after we discussed and divided our parts. My previous part was given to my classmate”.
Students’dependency and Irresponsibility
Some students’ dependency and careless of their responsibilities among their group members could influence
negatively on their task achievement as Jamila commented, “Some students only talk. They make pressure on us
because they do not do their parts”, which some students thought that their classmates’ irresponsibility is the
key problem of not achieving their task on time as Maitha commented, “There were actions of irresponsibility of
doing assigned duties which I think affected our communication”
Lack of communication among students
One of the aims of the cooperative learning is enhancing cooperative learning among classmates. Students’
awareness of interacting among their team members in a healthy, positive environment is essential to ensure the
success of the task and goal achievement. Even though instructors try to train their students to collaborate in their
group, lack of communication among the students is arising issue as Maitha remarked, “there was a weak
communication between us. There was less sharing of ideas” and Moza emphasized, “The most challenging
aspect of our group work is lack of communication between team members”.
Ideas share or Speech control
Some students indicated that their group members gave them lots of helpful suggestions and ideas. As Amna
commented, “Working in group helps us to share ideas and facilitate the process of collecting data for our
research”. However, other students prefer to control the speech among the group members as Alyazia
commented, “Some people might take more than their share of the discussion by talking too often, asserting
superiority, telling lengthy stories, or not letting others finish”, which raises the conflict among the group
members and delays the work until they solve their conflict and make agreement on the procedure of conducting
their task. Some students use their sense of humor to show the dominating students the need to respect others’
opinions and their right to share their ideas as Alyazia commented, “Sometimes humor can be used to discourage
people from dominating”.
Overcoming Shyness and passivity in classroom
Some students are shy to participate in their classroom as Alyazia commented, “Others may rarely speak
because they have difficulty getting in the conversation”. Therefore, cooperative learning strategies could
encourage the students to interact with their classmates as Alyazia remarked, “Students, who have difficulty
talking in class, speak in a small group. More students had a chance to participate in class”. Cooperative
learning strategies could be utilized in large classroom management as Alyazia stated, “Talking in groups can
help overcome the passivity of a large class”
Time Management
The ideal purpose of cooperative learning is sharing ideas and saving time while conducting the whole task by
different group members as Jamila commented, “Group work helps us to achieve our work in short time, with
different ideas that we shared between each other”.
However, in some cases, implementing cooperative learning strategies could put students in more confusion with
their work, as Alyazia commented, “while participants are still figuring out the work and their role in the group,
the group may experience false starts and circular discussions, and decisions may be postponed. Too many
interesting side stories can be obstacles to group progress” even though the instructor had explained in details
their responsibilities in achieving their task. Thus, the issue is students’ missing some instruction during the
instructor’s explanation as Moza emphasized, “Some of us will know what we have to do but the other don’t
know that is the most challenging thing in group work”
7.Discussion and Conclusion
Due to the advantages of cooperative learning in shaping students’ perceptions, interaction, attitudes and
achievement, it is found that applying constructive and systematic cooperative learning can positively impact the
process of ESL learning in terms of behavior, attitude and learning readiness. The role of systematic cooperative
strategies in teaching English as a foreign or second language is significant in creating a positive learning
atmosphere that assists students acquire English within a frame that is socially and culturally enriching, and
academically rewarding. The study sheds the light on the effectiveness of cooperative learning as a practice,
portraying how student-centered, enriching, inspiring, and student – friendly cooperative learning activities can
Research on Humanities and Social Sciences www.iiste.org
ISSN (Paper)2224-5766 ISSN (Online)2225-0484 (Online)
Vol.4, No.15, 2014
68
be.
The study specified some factors that make cooperative learning a friendly learning context to attain knowledge
and manifest social and cultural skills in their academic discipline by avoiding the students ’challenges with
cooperative learning strategies. The study implies using specific strategies with constructive cooperative learning
that can assist teachers effectively manage their classes and address their students’ behavioral and learning issues.
Accordingly, more programs, management and remedial techniques can be generated from and based on the
study findings. With this, the study can significantly contribute to the systematic and constructive application of
cooperative learning. Further studies would be essential to investigate ways in which cooperative learning
strategies utilized for effective differentiated instruction.
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  • 1. Research on Humanities and Social Sciences www.iiste.org ISSN (Paper)2224-5766 ISSN (Online)2225-0484 (Online) Vol.4, No.15, 2014 65 Building the Culture of Cooperation among UAE University Female Students Ghadah Al Murshidi School of Education , UAE University, PO box 18249, Sharjah, UAE * E-mail of the corresponding author: g_almurshidi@uaeu.ac.ae Abstract Throughout the years, research and experience have captured various contexts in which cooperative learning has been implemented and reflected. In the boundaries of a classroom as a learning community, cooperative learning has positively influenced the learning and teaching of multifarious learners and teachers. Hence, the study aims to explore and give account on an authentic experience in UAE University in Al Ain, UAE. The implementation of systematic cooperative strategies has significantly and constructively left its touches of social interaction, cultural responsiveness, and improved learning. Therefore, the researcher narrates the numerous ways through which she has witnessed a positive alteration in the learners’ attitude and learning through the consistent application of cooperative learning. The study findings are making good friends, classmates’ willingness to assist their group members in finishing their work, offering helpful suggestions and ideas, sharing ideas and saving time, constructive interaction among students, are advantages of the cooperative learning strategies. However, other challenges were faced by the students during the process of cooperative learning strategies such as lack of communication among the students. More specifically, some students prefer to control the speech among the group members. Other challenges are that some students’ dependency and careless of their responsibilities among their group members influenced negatively on their task achievement. The researcher anticipates and hopes that the findings will facilitate further research on cooperative learning and differentiated instruction in the UAE Keywords: key words, orkforce sizing, job-shop production, holonic model 1. Introduction Cooperative learning is a student-centered and teacher-facilitated instructional strategy. Students work in a group and they are accountable for their own learning and group members’ learning (Johnson, Johnson & Holubec,1993). Students communicate with their classmates in their group to work on their tasks and achieve their shared goal. Slavin (1996) argues that a crucial aspect of cooperative learning is group work and its shared goals. Cooperative learning advances critical thinking skills, promote motivation and encourage interpersonal relations such as pee relations (Slavin, 1985). Cooperation is working together to interact, understand, and achieve shared goals (Johnson, Johnson, & Holucec, 1994). It assists in building collective effort to accomplish shared goals. Construction of knowledge involves behavioral, cognitive, social and affective aspects (McCombs, 2000). The conception of cooperation started to emerge as an influential tool in the educational field. The focus on group work in educational fields means that instructional strategies emphasize cooperative learning rather than individual learning (Kagan & Kagan, 2009). Cooperative learning leads to success of different students’ plans and projects. These educational plans shape learners, teachers, and school leaders’ ideologies and personalities. It provides teachers with strategies that assist them in creating friendly and engaging learning environment. Students feel safer when they work on their research projects, which promotes students' knowledge and their skill base, with their classmates especially for unprepared students to undertake their tasks on their own (Walker, 1996) . Students who participate in group work, reveal cooperative attitudes among their classmates, and provide constructive feedback, receive higher grades in their courses (Tsay, 2010) Learning English as a second or foreign language often associated with anxiety and uncertainty for students. Therefore, it is crucial to create environment that combats the negativity to enhance students’ language acquisition and social communication with their classmates and their teachers. It is significant to utilize the role of cooperative learning strategies in creating an influential ESL/EFL learning and teaching experiences that overcome students’ challenges, and assists them to gain rich learning experience. Social communication skills are enhanced with cooperative learning strategies. Training students in the social skills required to work collaboratively. Some students do not have these skills. Even though cooperation is encouraged, competition is treasured in schools. Students in their groups are cheered to contribute in their group in order to maintain their group success and task achievement. In the same time, group members are asked to reflect their cooperation experience as individuals. Instructors try to ensure students’ awareness of healthy, positive atmosphere of interaction cooperatively in their groups (Cohen, 1994). Developing strategies to manage conflict before it arises is a significant matter of cooperative learning process. The study purpose is exploring the impact of cooperative learning on students’ attitudes and learning.
  • 2. Research on Humanities and Social Sciences www.iiste.org ISSN (Paper)2224-5766 ISSN (Online)2225-0484 (Online) Vol.4, No.15, 2014 66 2.Statement of the Problem In foreign and second language teaching and learning contexts, multiple challenges impend the learning which leads to students’ resistance to cooperate, worry, self-centeredness and frustration. To contest the negativity in students’ attitudes, the learning experience should be authentic and emotionally rewarding, and the content should be skillfully taught and enjoyable. The study research questions are as followed: 1. What is the positive impact of utilizing cooperative learning strategies with students? 2. What are the students’ challenges toward cooperative learning experience in their classroom? 3.Significance of the Study The study provides an insightful account of how the integration of cooperative learning strategies in universities has positive outcomes in student attitude towards their learning experiences. Therefore, the study will address various learning difficulties and behavioral issues through the context of cooperative strategies. The study findings will thus provide more insight and depth to the scholarly research and literature in the field of cooperative learning as it will provide relevance to theory, reflecting how cooperative learning can positively influence students’ attitude and learning. The study will serve as a base for additional future research in the field of cooperative learning in the UAE. The study identified some factors that make cooperative learning a friendly learning context to attain knowledge and manifest social and cultural skills in their academic discipline by avoiding the students ’challenges with cooperative learning strategies. 4.Methodology Instruments The data collected through classroom observation and semi-structured interviews with students. These forms of data collection endorsed some flexibility to deal with any significant point that appeared during the interview periods. Participants Seventeen female students who were taken three Educational courses (Assessment in Early Childhood, Family, Community, Culture and Early Childhood, and Classroom Environment in Elementary Education) from UAE University, participated in this study. The students were undergraduate students with various specializations in Education, and Humanities and Social Science Colleges. 5. Data Collection and Analysis To minimize distortion of the natural flow of the classroom, the researcher made sure that some measures were considered. Therefore, the researcher did not begin using the cooperative learning strategies with the target classes until the first five weeks had passed. The purpose of delaying the strategies introduction was to allow enough time to create good rapport with students. The data collection process persisted for nearly two months. The researcher, who was the instructor of the three educational courses at the time of the study, collected classroom notes while students were working collaboratively in their classroom activities which were designed and assigned in accordance with the cooperative learning strategies. The interviews were conducted with six students from the three courses. The qualitative approach nature utilized in this study endorsed the researcher to continue collecting data during the data analysis process. The interview procedure assisted the researcher to collect supporting data and analyze it to find the results. This flexibility of data collection and analysis was due to the nature of the methodology used which was interactive, reactive or cyclical in nature. It permitted the researcher to go forward and backward during the data analysis and data collection when it needed (Weade & Green,1989). The data collection nature process directed the researcher to mainly employ a qualitative approach to analyze the data (Creswell, 2003, 2005). 6.Results and Discussion The study provided an insightful account of how the integration of cooperative learning strategies in universities has positive outcomes in student attitude towards their learning experiences, and addressed various learning difficulties and behavioral issues through the context of cooperative strategies. This section presents some of the interview analysis to its themes and the observation based on the research questions. Interpersonal Relationship and Friendship Some students claimed that through the cooperative learning, they have made good friends. Similarly, Gunderson and Johnson (1980) stated that cooperative learning group could promote positive relationships towards their classmates. As Maitha remarked, “the benefit of our group work is creating close relationships between us as classmates. Group work made us friends. I really liked team work” Assistance and Work Distribution
  • 3. Research on Humanities and Social Sciences www.iiste.org ISSN (Paper)2224-5766 ISSN (Online)2225-0484 (Online) Vol.4, No.15, 2014 67 Some students indicated that their classmates were welling to assist their group members in finishing their work and if they did not know how to do it. Moza remarked, “The benefits we have from team work is helping each other if we didn’t understand what to do, and dividing the work between us”. However, some students faced some challenges in distributing their work among them and collaborating as Aman commented, “It is challenging to divide the work between us. How can we do that?” Other students emphasized the conflict that appeared during their collaboration as Doha commented, “When I cooperate with my team, there were some hidden problems. For instance, the presentation work was not divided equally. Doha explained in details her annoyance of the fake collaboration by stating that, “A day ago, my part was changed after we discussed and divided our parts. My previous part was given to my classmate”. Students’dependency and Irresponsibility Some students’ dependency and careless of their responsibilities among their group members could influence negatively on their task achievement as Jamila commented, “Some students only talk. They make pressure on us because they do not do their parts”, which some students thought that their classmates’ irresponsibility is the key problem of not achieving their task on time as Maitha commented, “There were actions of irresponsibility of doing assigned duties which I think affected our communication” Lack of communication among students One of the aims of the cooperative learning is enhancing cooperative learning among classmates. Students’ awareness of interacting among their team members in a healthy, positive environment is essential to ensure the success of the task and goal achievement. Even though instructors try to train their students to collaborate in their group, lack of communication among the students is arising issue as Maitha remarked, “there was a weak communication between us. There was less sharing of ideas” and Moza emphasized, “The most challenging aspect of our group work is lack of communication between team members”. Ideas share or Speech control Some students indicated that their group members gave them lots of helpful suggestions and ideas. As Amna commented, “Working in group helps us to share ideas and facilitate the process of collecting data for our research”. However, other students prefer to control the speech among the group members as Alyazia commented, “Some people might take more than their share of the discussion by talking too often, asserting superiority, telling lengthy stories, or not letting others finish”, which raises the conflict among the group members and delays the work until they solve their conflict and make agreement on the procedure of conducting their task. Some students use their sense of humor to show the dominating students the need to respect others’ opinions and their right to share their ideas as Alyazia commented, “Sometimes humor can be used to discourage people from dominating”. Overcoming Shyness and passivity in classroom Some students are shy to participate in their classroom as Alyazia commented, “Others may rarely speak because they have difficulty getting in the conversation”. Therefore, cooperative learning strategies could encourage the students to interact with their classmates as Alyazia remarked, “Students, who have difficulty talking in class, speak in a small group. More students had a chance to participate in class”. Cooperative learning strategies could be utilized in large classroom management as Alyazia stated, “Talking in groups can help overcome the passivity of a large class” Time Management The ideal purpose of cooperative learning is sharing ideas and saving time while conducting the whole task by different group members as Jamila commented, “Group work helps us to achieve our work in short time, with different ideas that we shared between each other”. However, in some cases, implementing cooperative learning strategies could put students in more confusion with their work, as Alyazia commented, “while participants are still figuring out the work and their role in the group, the group may experience false starts and circular discussions, and decisions may be postponed. Too many interesting side stories can be obstacles to group progress” even though the instructor had explained in details their responsibilities in achieving their task. Thus, the issue is students’ missing some instruction during the instructor’s explanation as Moza emphasized, “Some of us will know what we have to do but the other don’t know that is the most challenging thing in group work” 7.Discussion and Conclusion Due to the advantages of cooperative learning in shaping students’ perceptions, interaction, attitudes and achievement, it is found that applying constructive and systematic cooperative learning can positively impact the process of ESL learning in terms of behavior, attitude and learning readiness. The role of systematic cooperative strategies in teaching English as a foreign or second language is significant in creating a positive learning atmosphere that assists students acquire English within a frame that is socially and culturally enriching, and academically rewarding. The study sheds the light on the effectiveness of cooperative learning as a practice, portraying how student-centered, enriching, inspiring, and student – friendly cooperative learning activities can
  • 4. Research on Humanities and Social Sciences www.iiste.org ISSN (Paper)2224-5766 ISSN (Online)2225-0484 (Online) Vol.4, No.15, 2014 68 be. The study specified some factors that make cooperative learning a friendly learning context to attain knowledge and manifest social and cultural skills in their academic discipline by avoiding the students ’challenges with cooperative learning strategies. The study implies using specific strategies with constructive cooperative learning that can assist teachers effectively manage their classes and address their students’ behavioral and learning issues. Accordingly, more programs, management and remedial techniques can be generated from and based on the study findings. With this, the study can significantly contribute to the systematic and constructive application of cooperative learning. Further studies would be essential to investigate ways in which cooperative learning strategies utilized for effective differentiated instruction. References Bell, J. (1999) Doing your Research Project: A guide for first time researchers in education and social science, 3rd Edition, Buckingham: Open University Press Cohen, E. G. (1994). Restructuring the classroom: conditions for productive small groups. Review of Educational Research, 64, 1-35. Creswell, J. W. (2003). Research design: Qualitative, quantitative, and mixed methods approaches. Thousand Oaks, CA: Sage Publications. Creswell, J. W. (2005). Educational research: Planning, conducting and evaluating quantitative and qualitative research. New Jersey: Pearson. Denscombe, M. (2003) The Good Research Guide for Small-scale Social Research Projects, 2nd Edition, Maidenhead: Open University Press Denzin, N. K., & Lincoln, Y. S. (1994). Handbook of qualitative research. Thousand Oaks, CA: Sage. Johnson, D., Johnson, R. (1975). Learning together and alone, cooperation, competition, and individualization. Englewood Cliffs, NJ: Prentice-Hall. Johnson, D. W., & Johnson, R. T. (1994). Leading the cooperative school (2nd ed.). Edina, MN: Interaction Book Co. Johnson, D. W., Johnson, R. T., & Holubec, E. J. (1993). Cooperation in the Classroom (6th ed.). Edina, MN: Interaction Book Company. Johnson, D. W., Johnson, R. T., & Holucec, E. J. (1994). The Nuts & Bolts of Cooperative Learning. Edina, Minnesota, U.S.A: Interaction Book Company. Joppe, M. (2000). The Research Process. Retrieved February 25, 1998, from http://www.ryerson.ca/~mjoppe/rp.htm Gay, L. R., Mills, G., & Airasian, P. (2011). Educational Research: Competencies for Analysis and Applications. New Jersy: Pearson Education International . Giovannoli, R. (2000). The Narrative Method of Inquiry. Goleman, D. (1996). Emotional Intelligence: Why It Can Matter More Than IQ. London: Bloomsbury Publishing . Hamm, M. & Adams, D. (1992). The collaborative dimensions of learning. Norwood, NJ: Abxex publishing Corp. Kagan, S. (1994). Cooperative Learning. San Clemente, CA: Kagan Publishing. Kessler, R., and McCleod, J. "Social Support and Mental Health in Community Samples." In Cohen and Syme (Eds.) Social Support and Health. New York: Academic Press, 1985. Labov, W. & Waletzky, J. (1967). Narrative analysis: Oral versions of personal experience. In J. Helm (Ed.), Essays on the 49 verbal and visual arts (pp. 12-44). Seattle: University of Washington Press. Lewis, J. and Ritchie, J. (2003). Generalising from qualitative research. In Qualitative research practice – a guide for social science students and researchers, (ed. J. Ritchie and J. Lewis), pp. 263-286. Sage Publications, London. Liang, T. (1996). Cooperative learning in English education. Proceedings of the fifth international symposium on English teaching (pp.65-71). Taipei: Crane Publishing Co. LTD. Mason, J. (2002). Qualitative researching, (2nd edn). Sage Publications, London. McCombs, B. (2000). Assessing the role of educational technology in the teaching and learning process: A learner-centered perspective.
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