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BSCの未来形
- 1. 2009 年 11 月 26 日 ユニオンバンク 南雲岳彦 バランスト・スコアカードの未来形
- 3. 自己紹介 – 3 度の BSC 導入・展開 三菱東京 UFJ （米州 ） 2001 年 7 月 - 三菱東京 UFJ （全世界） 2004 年 7 月 - ユニオンバンク 2008 年 5 月 -
- 4. BSC から“マネジメント・プラットフォームへ” 経営理念・哲学 経営戦略・戦略管理 課題解決力 全社リスク管理 CSR BSC シックスシグマ C O S O
- 5. 組織学習を通じた BSC の進化 経営基盤のレベル 組織能力のレベル 経営理念・哲学のレベル 戦略管理のレベル
- 6. 文化の差異を越えた BSC のグローバル化 Japanese Companies American Companies Adapted from “Essence of Failure,” by I. Nonaka Vague Defined Mission and Vision Incremental Grand Design Strategy Formulation Process Operational Efficiency Differentiation / Uniqueness Competitive Edge Bottom Up (or Middle-Up-Down) Top Down Decision Making Implicit / Nonverbal / Closed Explicit / Verbal / Open Communication Style Process Orientation Outcome Orientation Performance Evaluation Single Culture / Cooperative Diversified Culture / Competitive Work culture
- 12. パラディアム社 XPC
- 13. LinkedIn (BSC Practitioners Global Network)
- 17. ご静聴ありがとうございました
Editor's Notes
- First of all, I would like to mention that my presentation will be a little different from typical presentation. I will not talk about why we started the BSC, how it was first difficult to implement, or finally, how successful we were, either. Instead, I will talk about how our BSC has evolved over the time. Our BSC has evolved by integrating with other management frameworks, methodologies, and philosophy. At the end of my presentation, I will emphasize the importance of the double-loop organizational learning that arises from the long-term use of the BSC.
- Geographically, our BSC implementation went across the Pacific Ocean twice like a boomerang.
- Does it matter? Yes, it does. As the location changes, management culture and style also changes. For example, Tokyo management emphasizes bottom up rather than top down approach because it counts more on the employees’ participation to strategy formulation and execution rather than the clarity of top-level mission and vision. Communication style is also very different. Strategic communication tends to be tacit in Tokyo as oppose to more explicit in the US. I feel an emphasis is placed on “focus’ in the US whereas comprehensiveness in considered more important in Japan.