Britteny Rogers Resume
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Brittney Rogers is an Intake Specialist at Resource Genesee in Flint, Michigan with over 5 years of experience in reception and client services roles. She has a diploma from Carman Ainsworth High School and studied Social Work at the University of Michigan Flint. Her skills include appointment scheduling, multi-cultural communication, troubleshooting, and proficiency with Microsoft Office and client tracking software.
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- 1. BRITTNEY ROGERS 1213 Barney Ave ● Flint, Michigan 48503 ● 810-588-0285 ● brittney.rogers1@yahoo.com INTAKE SPECIALIST EDUCATION & TRAINING DIPLOMA June 2008 CARMAN AINSWORTH Flint, MI SOCIAL WORK – IN PURSUIT UNIVERSITY OF MICHIGAN FLINT Flint, MI KEY COMPETENCIES • Front Desk Receptionist & Call Center Specialist • Appointment Scheduling • Service Oriented Personality • Social Perceptiveness and Interpersonal, Multi-Cultural Communication • Troubleshooting to Resolve Issues and Solve Problems PROFESSIONAL EXPERIENCE INTAKE SPECIALIST May 2013 - Present RESOURCE GENESEE Flint, MI • Answer Phones; Make client referrals; Input data into HMIS system; Receive, sort, and distribute both client and staff mail; make appointments for programs; provide information and resources to clients based on specific needs and program availability RECEPTIONIST September 2008 - September 2011 UNIVERSITY OF MICHIGAN FLINT Flint, MI Answer multi-line phones and greet clients; Assist executive staff with administrative tasks and with preparation for Alumni and Student events; Receive and distribute staff mail TOOLS & TECHNOLOGY • Proficient with Microsoft Office Software including Word & Excel • Position specific software including Refer and HMIS VOLUNTEER WORK • Call Center Specialist at Resource Genesee