John Kovacevich, the Director of Information Services at Texas A&M University at Galveston, wrote a letter of recommendation for Brianna Gonzalez. He worked with Ms. Gonzalez for 3 years and described her as organized, efficient, willing to do whatever is needed, and a productive member of the team. She transitioned roles well, learning computer troubleshooting and helping install Wi-Fi access points on time and under budget. Mr. Kovacevich recommended Ms. Gonzalez highly for a new position, stating she is hard working, eager to learn, always on time, and well organized.