SlideShare a Scribd company logo
“Smart” use of
“Smart” phone
Voice calls, interactive voice re-
sponse are 3-decade old ways to
interact with customers. Take ad-
vantage of today’s technology to
provide customers a rich and de-
lightful experience on their smart
phones.
Breeze
Turn your customer care interaction into a Breeze
Breeze
Turn your customer care interaction into a Breeze
Visual Menu, All numbers in one place - “Delight to use”
Breeze
Platform
Make request
Log Issues
Notify group
Log dependencies
Seek appointments
Book events
Browse catalogs
Take surveys
Vote
View documents
Make Calls
Browse directory
Manage issues/requests
Send notices
Create events
Upload product catalogs
Upload documents
Manage users
Manage advertisements
Breeze
Turn your customer care interaction into a Breeze
Breeze
in real estate
Breeze will help any small and me-
dium real estate enterprise quickly
streamline interactions with custom-
ers, internal staff and prospects “on
the fly” and without any investment
on IT.
To know the scenarios where it will
be helpful, continue with next set of
slides...
Breeze
Prasad uses “Breeze” application on his smart phone, and logs a new
issue.
Leaking Sink
Resident Prasad has a leaking sink
since 2 days. He wants to raise an
issue with the property mainte-
nance guys.
Satish, the property manager sees the issue on his dashboard applica-
tion on desktop. He assigns plumber Harish.
Prasad gets a notification that his issue has been assigned to Harish
Plumber Harish fixes the problem . Satish informs Prasad, updates the
status of issue
Breeze
1
2
3
4
Karthik uses “Breeze” application on his mobile phone, and sets a new
advertisement for rent.
Flat for rent
Resident Karthik wants to rent out
his house. So he wants to the
apartment maintenance guys to
put it on notice board and also in-
form if any enquiries come.
Satish, the property manager sees the advertisement on his dashboard
application and puts it on notice board,
Karithik gets a notification that his house was advertised for rent on
notice board
Satish informs Karthik when his tenant moves in and, updates the
status of the request.
Breeze
1
2
3
4
Breeze
Elevator Maintenance
Satish, the property manager wants
to schedule regular main-
tenance of ‘A’ block eleva-
tor.
Satish adds a notification to Breeze desktop application and
chooses to send the notification to “A” block residents.1
All the residents receive notifications on their smart phones in Breeze
application.2
The lift maintenance is completed. Satish sends another notification to
inform all the residents.3
Breeze
New Year Celebration!
Satish, the property manager wants
conduct New year party. He wants
to invite all the residents.
Satish creates an Event on Breeze desktop application phones in
Breeze application.1
Residents get event invitation on smart phone. Those who accept the
invitation enter more details.2
And, they get to vote on Breeze, where the party should be conducted
- a) Club house b) Amphitheatre c) Swimming pool3
Residents celebrate party, upload photos on Breeze. Other residents
browse all the photos on “New Year Party” album on Breeze.4
Yes!
Breeze will help stream-
line internal communica-
tions as well. Please con-
tinue with the next set of
slides.
Breeze
Breeze for office staff!
Well that’s for communication of property maintenance staff with
residents? How about internal communication within staff members?
Breeze
Request material
Site Manager Babu, wants
some more white cement, for
tomorrow’s work to continue.
Babu creates a Request on Breeze smart phone application and enters
the details of material required.1
Shuba in back office looks at the request on the desktop Breeze appli-
cation. She assigns Ravi to deliver white cement to site.2
Ravi delivers white cement and informs Shuba.
3
Shuba closes the request.
4
Breeze
Defective rods
Site Manager Babu,
receives defect rods
on the site. So he
wants to raise an issue with back of-
fice.
Babu creates an issue on Breeze smart phone application and enters
the details of defects.1
Shuba in back office looks at the request on the desktop Breeze appli-
cation. She assigns contacts vendor Prakash and informs.2
Prakash replaces the rods.
3
Shuba closes the request.
4
Breeze
Window frames arrived!
Site Manager Babu, wants to
check the window frames are
as per specifications.
Babu browses directory to and opens document of the windows specifi-
cations for that property.1
Babu gets the specifications for the windows from a file.
2
Babu measures the frames, and verifies if they quantity, quality and
measurements match.3
Babu approves the consignment.
4
Breeze
Status review meeting
Site Manager Babu, wants
schedule a meeting between
general manager, architect,
civil engineer, mason, painter
and electrician to review
Babu creates a meeting using Breeze application.
1
Babu sends invitation to all attendees.
2
Attendees accept or reject invitation.
3
Breeze
Can we use Breeze for marketing and customer relationship
management?
Yes!
Breeze will sure help
here. Continue look-
ing at next set of
slides.
Breeze
Company information
Ritu, the sales manager wants to
provide quick information on her
organization to prospects.
Rakesh a prospective buyer, clicks the property icon on Breeze appli-
cation.1
Rakesh sees a small information about organization.
2
Rakesh is provided chat, email id and profiles of marketing team.
3
Rakesh clicks on one of the marketing team members and talks to him.
4
Breeze
Property catalog
Ritu, the sales manager wants to provide prop-
erty catalogs to prospective buyers.
Ritu uploads catalog of photos of various
properties on desktop Breeze application
1
Prospect Rakesh, browses various prop-
erties developed by the organization.
2
Rakesh, chooses one property to see more details. Rakesh views vari-
ous options present in property.3
Rakesh sends enquiry on some more details he want to understand.
4
1
2
Thank You!
We would be glad to demonstrate
our app to you. To know more:
Contact Ankush on
+91 984 569 4576 to know more
contact@breezeapp.co
http://www.breezeapp.co
www.facebook.com/breezecall
Breeze
Turn your customer care interaction into a Breeze

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Breeze workflow

  • 1. “Smart” use of “Smart” phone Voice calls, interactive voice re- sponse are 3-decade old ways to interact with customers. Take ad- vantage of today’s technology to provide customers a rich and de- lightful experience on their smart phones. Breeze Turn your customer care interaction into a Breeze
  • 2. Breeze Turn your customer care interaction into a Breeze Visual Menu, All numbers in one place - “Delight to use”
  • 3. Breeze Platform Make request Log Issues Notify group Log dependencies Seek appointments Book events Browse catalogs Take surveys Vote View documents Make Calls Browse directory Manage issues/requests Send notices Create events Upload product catalogs Upload documents Manage users Manage advertisements Breeze Turn your customer care interaction into a Breeze
  • 4. Breeze in real estate Breeze will help any small and me- dium real estate enterprise quickly streamline interactions with custom- ers, internal staff and prospects “on the fly” and without any investment on IT. To know the scenarios where it will be helpful, continue with next set of slides... Breeze
  • 5. Prasad uses “Breeze” application on his smart phone, and logs a new issue. Leaking Sink Resident Prasad has a leaking sink since 2 days. He wants to raise an issue with the property mainte- nance guys. Satish, the property manager sees the issue on his dashboard applica- tion on desktop. He assigns plumber Harish. Prasad gets a notification that his issue has been assigned to Harish Plumber Harish fixes the problem . Satish informs Prasad, updates the status of issue Breeze 1 2 3 4
  • 6. Karthik uses “Breeze” application on his mobile phone, and sets a new advertisement for rent. Flat for rent Resident Karthik wants to rent out his house. So he wants to the apartment maintenance guys to put it on notice board and also in- form if any enquiries come. Satish, the property manager sees the advertisement on his dashboard application and puts it on notice board, Karithik gets a notification that his house was advertised for rent on notice board Satish informs Karthik when his tenant moves in and, updates the status of the request. Breeze 1 2 3 4
  • 7. Breeze Elevator Maintenance Satish, the property manager wants to schedule regular main- tenance of ‘A’ block eleva- tor. Satish adds a notification to Breeze desktop application and chooses to send the notification to “A” block residents.1 All the residents receive notifications on their smart phones in Breeze application.2 The lift maintenance is completed. Satish sends another notification to inform all the residents.3
  • 8. Breeze New Year Celebration! Satish, the property manager wants conduct New year party. He wants to invite all the residents. Satish creates an Event on Breeze desktop application phones in Breeze application.1 Residents get event invitation on smart phone. Those who accept the invitation enter more details.2 And, they get to vote on Breeze, where the party should be conducted - a) Club house b) Amphitheatre c) Swimming pool3 Residents celebrate party, upload photos on Breeze. Other residents browse all the photos on “New Year Party” album on Breeze.4
  • 9. Yes! Breeze will help stream- line internal communica- tions as well. Please con- tinue with the next set of slides. Breeze Breeze for office staff! Well that’s for communication of property maintenance staff with residents? How about internal communication within staff members?
  • 10. Breeze Request material Site Manager Babu, wants some more white cement, for tomorrow’s work to continue. Babu creates a Request on Breeze smart phone application and enters the details of material required.1 Shuba in back office looks at the request on the desktop Breeze appli- cation. She assigns Ravi to deliver white cement to site.2 Ravi delivers white cement and informs Shuba. 3 Shuba closes the request. 4
  • 11. Breeze Defective rods Site Manager Babu, receives defect rods on the site. So he wants to raise an issue with back of- fice. Babu creates an issue on Breeze smart phone application and enters the details of defects.1 Shuba in back office looks at the request on the desktop Breeze appli- cation. She assigns contacts vendor Prakash and informs.2 Prakash replaces the rods. 3 Shuba closes the request. 4
  • 12. Breeze Window frames arrived! Site Manager Babu, wants to check the window frames are as per specifications. Babu browses directory to and opens document of the windows specifi- cations for that property.1 Babu gets the specifications for the windows from a file. 2 Babu measures the frames, and verifies if they quantity, quality and measurements match.3 Babu approves the consignment. 4
  • 13. Breeze Status review meeting Site Manager Babu, wants schedule a meeting between general manager, architect, civil engineer, mason, painter and electrician to review Babu creates a meeting using Breeze application. 1 Babu sends invitation to all attendees. 2 Attendees accept or reject invitation. 3
  • 14. Breeze Can we use Breeze for marketing and customer relationship management? Yes! Breeze will sure help here. Continue look- ing at next set of slides.
  • 15. Breeze Company information Ritu, the sales manager wants to provide quick information on her organization to prospects. Rakesh a prospective buyer, clicks the property icon on Breeze appli- cation.1 Rakesh sees a small information about organization. 2 Rakesh is provided chat, email id and profiles of marketing team. 3 Rakesh clicks on one of the marketing team members and talks to him. 4
  • 16. Breeze Property catalog Ritu, the sales manager wants to provide prop- erty catalogs to prospective buyers. Ritu uploads catalog of photos of various properties on desktop Breeze application 1 Prospect Rakesh, browses various prop- erties developed by the organization. 2 Rakesh, chooses one property to see more details. Rakesh views vari- ous options present in property.3 Rakesh sends enquiry on some more details he want to understand. 4 1 2
  • 17. Thank You! We would be glad to demonstrate our app to you. To know more: Contact Ankush on +91 984 569 4576 to know more contact@breezeapp.co http://www.breezeapp.co www.facebook.com/breezecall Breeze Turn your customer care interaction into a Breeze