5 Keys to Employee Engagement in Customer Experience
Bradataglance.5
1. Value Proposition
pocomo.singleton5@gmail.com
404-405-3181(c) Brad Singleton www.linkedin.com/in/bradsingleton
Values Customer Focus Principles
Honesty, trust, integrity Solution selling approach Patient focused
Accountability for Results Effective Listening skills Team oriented
Dedication to Mission Focused needs assessments Results oriented
Will to Win Cross-functional solutions Open communications
Passion for Excellence Partnering to execute solutions Customer focused
Leadership Launch Experience Business Development
Led 2 teams with staff of 8-15 11 products launched in cardiology Led launch teams for 3 products
President’s Club twice as manager 5 new therapies in cardiology Economic buyer conference
Set targets for performance goals Led team selling group for new feature Peer-peer strategies
Coach for value-based selling Multiple disease states and call points POA messages/strategy leader
Selected for leadership council Strategic planning with marketing Led regional protocol initiative in
8 years Marine Officer critical care
Sales Entrepreneur Networking Career Development
Created 3 new territories Peer leaders in critical care Harvard Program on Negotiation
President’s Club 5 times in career Academic Centers in Southeast Certified Coaching training
Selected to overcome sales Clinical & Administrative contacts Miller Heiman training course
challenges Coach relationship selling Vale Based Coaching Program
1st territory to $1M in sales