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The only thing that matters is getting to product/market fit.
Product/market fit means being in a good market with a product that can satisfy that market.
You can always feel when product/market fit isn’t happening. Customers aren’t quite getting value out of the
product, word of mouth isn’t spreading, usage isn’t growing that fast, press reviews are kind of “blah”, the sales
cycle takes too long, and lots of deals never close.
And you can always feel product/market fit when it's happening. The customers are buying the product just as
fast as you can make it -- or usage is growing just as fast as you can add more servers. Money from customers
is piling up in your company checking account. You're hiring sales and customer support staff as fast as you
can. Reporters are calling because they've heard about your hot new thing and they want to talk to you about
it. You start getting entrepreneur of the year awards from Harvard Business School. Investment bankers are
staking out your house. You could eat free for a year at Buck's.
Lots of startups fail before product/market fit ever happens.
My contention, in fact, is that they fail because they never get to product/market fit
.
Before Product/Market fit and After Product/Market fit
BPMF and APMF
Carried a step further, I believe that the life of any startup can be divided into two parts: before product/market
fit (call this "BPMF") and after product/market fit ("APMF").
When you are BPMF, focus obsessively on getting to product/market fit.
Do whatever is required to get to product/market fit. Including changing out people, rewriting your product,
moving into a different market, telling customers no when you don't want to, telling customers yes when you
don't want to, raising that fourth round of highly dilutive venture capital -- whatever is required.
When you get right down to it, you can ignore almost everything else.
I'm not suggesting that you do ignore everything else -- just that judging from what I've seen in successful
startups, you can.
Whenever you see a successful startup, you see one that has reached product/market fit -- and usually along
the way screwed up all kinds of other things, from channel model to pipeline development strategy to
marketing plan to press relations to compensation policies to the CEO sleeping with the venture capitalist. And
the startup is still successful.
Conversely, you see a surprising number of really well-run startups that have all aspects of operations
completely buttoned down, HR policies in place, great sales model, thoroughly thought-through marketing plan,
great interview processes, outstanding catered food, 30" monitors for all the programmers, top tier VCs on the
board -- heading straight off a cliff due to not ever finding product/market fit.
Ironically, once a startup is successful, and you ask the founders what made it successful, they will usually cite
all kinds of things that had nothing to do with it. People are terrible at understanding causation. But in almost
every case, the cause was actually product/market fit.
Because, really, what else could it possibly be?
How exactly do you go about getting to product/market fit if you don't hit it right out of the gate? How do you
evaluate markets for size and quality, especially before they're fully formed? What actually makes a product
"fit" a market? What role does timing play? How do you know when to change strategy and go after a different
market or build a different product?

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BPMF. APMF

  • 1. The only thing that matters is getting to product/market fit. Product/market fit means being in a good market with a product that can satisfy that market. You can always feel when product/market fit isn’t happening. Customers aren’t quite getting value out of the product, word of mouth isn’t spreading, usage isn’t growing that fast, press reviews are kind of “blah”, the sales cycle takes too long, and lots of deals never close. And you can always feel product/market fit when it's happening. The customers are buying the product just as fast as you can make it -- or usage is growing just as fast as you can add more servers. Money from customers is piling up in your company checking account. You're hiring sales and customer support staff as fast as you can. Reporters are calling because they've heard about your hot new thing and they want to talk to you about it. You start getting entrepreneur of the year awards from Harvard Business School. Investment bankers are staking out your house. You could eat free for a year at Buck's. Lots of startups fail before product/market fit ever happens. My contention, in fact, is that they fail because they never get to product/market fit . Before Product/Market fit and After Product/Market fit BPMF and APMF Carried a step further, I believe that the life of any startup can be divided into two parts: before product/market fit (call this "BPMF") and after product/market fit ("APMF"). When you are BPMF, focus obsessively on getting to product/market fit. Do whatever is required to get to product/market fit. Including changing out people, rewriting your product, moving into a different market, telling customers no when you don't want to, telling customers yes when you don't want to, raising that fourth round of highly dilutive venture capital -- whatever is required. When you get right down to it, you can ignore almost everything else.
  • 2. I'm not suggesting that you do ignore everything else -- just that judging from what I've seen in successful startups, you can. Whenever you see a successful startup, you see one that has reached product/market fit -- and usually along the way screwed up all kinds of other things, from channel model to pipeline development strategy to marketing plan to press relations to compensation policies to the CEO sleeping with the venture capitalist. And the startup is still successful. Conversely, you see a surprising number of really well-run startups that have all aspects of operations completely buttoned down, HR policies in place, great sales model, thoroughly thought-through marketing plan, great interview processes, outstanding catered food, 30" monitors for all the programmers, top tier VCs on the board -- heading straight off a cliff due to not ever finding product/market fit. Ironically, once a startup is successful, and you ask the founders what made it successful, they will usually cite all kinds of things that had nothing to do with it. People are terrible at understanding causation. But in almost every case, the cause was actually product/market fit. Because, really, what else could it possibly be? How exactly do you go about getting to product/market fit if you don't hit it right out of the gate? How do you evaluate markets for size and quality, especially before they're fully formed? What actually makes a product "fit" a market? What role does timing play? How do you know when to change strategy and go after a different market or build a different product?