1. Rita Bowles
3484 New Hope Road  Pomaria SC 29126  803.351.3242  Rita@RitaBowles.com
Profile
As an experienced, enthusiastic and driven professional interested in improving career paths in a health/informatic
oriented environment, I am able to understand the business environment with a specific focus on project inception,
production and evaluation. With certification as a Health Information Professional and a background in training, my
skills may be a valuable addition to your company.
Skills Summary
o Planning
o Training
o Electronic Health
Record experience
o Scope of Work
documentation
o Defining objectives
o Resource allocation
and resource control
o Timeline development
(Work breakdown
structure)
o Definition and delivery
of services
o Project implementation
o Financial management
o Personnel management
o Communications
o Incorporation of
project controls
o Evaluation
o Quality management
o Refining project
outcomes
o Defining critical tasks
o
o Microsoft Office –
skilled
o Identification of
service delivery
requirements
o Social media savvy
o Customer Service
oriented
Professional Experience
COLDWELL BANKER REAL ESTATE, INC 2004 – PRESENT
539 COLUMBIA AVE, CHAPIN SC 29036 803.345.8300
 Licensed AgentTrainer (part-time)
 Serves as a fiduciary agent in managing the sales process
o Develops comparable market analysis for suggested market price, provides overview of current market
trends, schedules and coordinates appointments, develops and implements marketing strategy to include
print and electronic media, prepares contracts, provides advice in negotiation processes, serves as liaison
with inspectors/clients/attorneys/lenders.
o Russell and Jeffcoat Training Academy (2009-present)
o Conducts needs assessments, determines skill levels, designs and presents training modules, re-designs
based on content evaluations. Course examples: “Generation Gaps, Colors of Personality”
Skill sets: self-motivation, business planning, active listening, building rapport, problem solving, assimilating needs and
wants, and emotional resilience
SC VOCATIONAL REHABILITATION DEPARTMENT OCT, 2015 – FEB. 2016
1709 MOBILE AVENUE, WEST COLUMBIA SC 29172 803.896.4491
 Disability Examiner
 Assesses and evaluates applications to determine eligibility under Medicaid guidelines.
o Researches medical records, develops timelines, interprets medical terminology and determines if criteria
are met for claims.
o Meets production figures for managed caseload
o Reviews claims on a pre-determined basis and recommends continuation or re-evaluation
o Escalates claims for legal review when necessary
Skill sets: self-motivation, logic and analysis, research, communication, medical terminology
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2. Rita Bowles
3484 New Hope Road  Pomaria SC 29126  803.351.3242  Rita@RitaBowles.com
THE ABREON GROUP 2012 – 2014
600 ANDERSON DRIVE FOSTER PLAZA, PITTSBURGH PA 15220 800.338.5185
 Education Consultant
o Provides specialized software training to skilled nursing facility staff implementing electronic medical
records (PointClickCare)
o Manages the conversion process from paper to electronic records by defining and prioritizing critical tasks
o Completes work flow analysis after implementation
o Configures EHR and troubleshoots documentation issues
o Provides follow up and evaluation of project life cycle (SLCD)
o Knowledgeable in user operability and configuring EHR
STATE OF SOUTH CAROLINA (DHEC) 1992 - 2004
2600 BULL STREET, COLUMBIA SC 29201 803.898.DHEC
 Training Coordinator
o Conducted surveys to determine needs, developed appropriate projects and goals, implemented timelines for
project deliverables, managed personnel and resources, provided overall communication program (both
internal and external) and executed project recommendations and evaluations upon completion.
Additional Experience – Volunteer and Part Time
 Chair – South Carolina Jaycee Foundation 2008 – Present
 Chair – Hold Out the Lifeline Foundation 2014-2015
· Supervises the overall management of the foundation (including four officers and ten board members)
utilizing skills in team leadership/motivation, mentoring, written and verbal communications and
delegation. Responsible for grant development, submission and monitoring.
♦ Municipal Clerk (PT) Town of Silverstreet SC 2010-2013
• Responsible for maintaining accurate records for town agendas and meetings, developed town budget
for approval by mayorcouncil, compile annual financial audit for public review, instituted online bill
payment system, coordinated development of town marketing plan to include social media and web
page, billed and collected applicable fees for business licenses, etc.
♦ Certified Reserve Police Officer 1987-89
• Responded to calls for service, enforced applicable town ordinances as well as state/national laws relating to
public safety and welfare.
Education and Training
• CERTIFIED HEALTHCARE TECHNOLOGY SPECIALIST – FLORENCE DARLINGTON
TECHNICAL COLLEGE - 2011
o Trainer/Implementation Manger/Technical Specialist
o Coursework: Overview of HIT Systems, Installation and Maintenance of HIM, Networking and
Health Information Exchange, Health Management Information Systems, Vendor Specific Systems, Configuring EHR, Usability and
Human Factors, Training and Instructional Design
· OGLETHORPE UNIVERSITY
o Bachelor of Arts – Social WorkSociology
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3. Rita Bowles
3484 New Hope Road  Pomaria SC 29126  803.351.3242  Rita@RitaBowles.com
References – Available upon request
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