L’expérience client devient une priorité stratégique pour beaucoup d’entreprises… Mais quels sont concrètement les facteurs-clés, les impacts de sa mise en œuvre et la création de valeur espérée ?
Un fort investissement dans l’expérience client permettrait rapidement de se démarquer de la concurrence et impacterait significativement les performances de l’entreprise.
Au-delà de cette promesse, que couvre l’expérience client, Quels sont les leviers de création de valeur ? Quels sont les outils, les données nécessaires à sa mise en œuvre et à sa mesure de performance ? Comment articuler expérience client et marketing relationnel ? Quelle organisation et gouvernance mettre autour de l’expérience client ? Quel est le lien entre expérience client et fidélité, engagement client ?
Pour répondre à ces interrogations, nous vous invitons à un séminaire gratuit, au cours duquel nous partagerons nos meilleures pratiques au travers de cas concrets.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
4. Symptoms
Leaves of plant rolled
and tied together with
silk webbing; feeding
damage to rolled leaves;
defoliation of plant; silk
webbing may also be
present on fruits and
fruits may have
substantial scarring from
feeding damage; larvae
wriggle vigorously when
disturbed and may drop
from plant on a silken
thread
5. Symptoms Japanese beetle
Leaves skeletonized (only
veins remaining); flowers
and buds damaged; plant
damage may be
extensive; adult insect is
a metallic green-bronze
beetle with tufts of white
hair protruding from
under wing covers on
each side of the body;
adult beetles are
approximately 13 mm in
length; larvae are cream-
white grubs which
develop in the soil
Japanese Beetle
6. Symptoms Rednecked cane borer
adult
Galls on canes which are
usually 2.5-7.6 cm (1- 3
in) in length; canes may
die over winter above the
galls; bud break may be
delayed the following
spring; canes with galls
often do not produce
fruit; adult insect is a
slender, metallic black
beetle; larvae are white,
flat-headed grubs
7. Symptoms Rose Chafer
Beetle has 1/2” long,
tan wings with
reddish-brown edges.
Long, thin hairy legs.
Skeletonizes leaves
and flowers. Present in
large quantities in June
and July. Worst on
sandy sites near grassy
areas.
8. Fruitworm (Sawfly)
Leaf Roller Moth
Adult is yellow to
brown sawfly beetle,
1/4” long. Larvae are
brown and white, 1/8”
long. Adults make slits
in flower buds and
larvae feed on berries.
9. Aphids Symptoms
They are the size of a
pinhead and vary in color
depending on the species.
Cluster on stems and under
leaves, sucking plant juices.
Leaves then curl, thicken,
yellow and die. Produce
large amounts of a liquid
waste called “honeydew”.
Aphid sticky residue
becomes a growth media
for sooty mold.
10. Symptoms
Pinpoint size, many
different colors. Found
on undersides of
leaves. Severe
infestations have some
silken webbing. Sap
feeding causes
bronzing of leaves.
11. Symptoms
Tiny, slender, fringed
wing insects ranging
from 1/25 to 1/8” long.
Nymphs are pale yellow
and highly active and
adults are usually black
or yellow-brown, but
may have red, black or
white markings. Feed on
large variety of plants by
puncturing them and
sucking up the contents.
12. Symptoms
It damages jamun tree
in all parts of India.
Affected fruits get
wormy appearance on
the surface. White fly
can be controlled in
the following ways.
13. Symptoms
This caterpillar is only
found in Coimbatore.
The insect infests the
leaves and may
defoliate the tree. It
can be controlled by
spraying Rogor 30 EC
or Malathion @ 0.1 per
cent.