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eTextbooks:
The View from the Classroom


       Mitchell Weisberg
     Sawyer Business School
       Suffolk University
Mitchell Weisberg
Digital Disruption/Transformation:
    Impacts, strategies and business models

• Lecturer, consultant, researcher and writer
   – strategy, business, technology, healthcare
• Sawyer Business School, Suffolk University; University
  of Massachusetts; Northeastern University
   – Undergraduate & Graduate Classes
   – Classroom & Online Courses
• Fellow:
   – Center for Innovation & Change Leadership;
   – IBM Center for Innovation in Performance Management
   – School of Management Advisory Board                   2
Session Objectives

• Respond to the BISG Survey Data and Findings
• Provide on-the-ground understanding of
  student (and faculty) attitudes and behavior in
  classroom
• Consider implications for you




                    www.lumeninc.com            3
Managing Thru Disruption
              Transformation
             • Disruption
             • New business models
Start-ups                                        Buzz
             Innovation
                                        Social    Piracy
Regulation   Legal
                                        Media    Web 2.0
                 Adoption
                 • Attitudes
                 • Behaviors
                     www.lumeninc.com                   4
The Educational Setting
• Suffolk University
   – Boston, with International scope
   – Business, Law, Arts & Science
   – 6000 Students
• Students
   – “Bootstrappers”
   – Careers in industry, law, public service, education
• Management strategy class
   – Capstone Business Class
   – Comprehensive class

                           www.lumeninc.com                5
A Perfect Storm
               A Perfect Storm
• Increasing tech savvy of students demands more
  technology in teaching

• Senior Lecturer with business consulting experience
   – Strategic use of technology in business
   – Technology transformation of industry


• The opportunity – a live case and longitudinal study



                          www.lumeninc.com               6
The Class
   Typical Strategy Content
•• Typical Strategy Content
• Typical Strategy Content
   – Internal, external, industry, ecosystem, ethics
  – Internal, external, industry, ecosystem, ethics
• 6 Teams
• 6–Teams
     Publisher
    –   Sony eReader
    –   Amazon Kindle
    –   CourseSmart
    –   enTourage eDGe
    –   iPad
• Use their device as their textbook
    – Weekly quizzes
    – Journals
    – Independent and team papers
• Apply weekly chapter content to selected company
• Design a “Winning” strategy for their device/company
The Devices




   www.lumeninc.com   8
2-Year Longitudinal Study – Ongoing
• Student research results on devices
   – Survey of colleagues and peers
   – Student journals: experience/anecdotal
• Student behavior in class
   – Use of eTexbook capabilities
   – Purchase behavior
• Data from student assessments
   – Quizzes
   – Participation
• Book and Case Studies
   – In writing stage



                            www.lumeninc.com   9
Student Readiness & Use is
       Accelerating
                                         I already
                                           own a
                                       Kindle/iPad
                          These         and use it
      These             eTexts are     for reading
   eTexts may            good for
   be right for         reading on
   kids now in           the train
   Elementary
     School




 2009             2010               2011
                  www.lumeninc.com                   10
Research Results
• Students used assigned eText
  devices


• Digital text was a secondary
  source


• Tablet based eText was also a
  secondary source


                        www.lumeninc.com   11
Research Results
• Students used assigned eText
  devices


• Digital text was a secondary
  source


• Tablet based eText was also a
  secondary source


                        www.lumeninc.com   12
Research Results
• Students used assigned eText
  devices


• Digital text was a secondary
  source


• Tablet based eText was also a
  secondary source


                        www.lumeninc.com   13
Research Results
• Students used assigned eText
  devices


• Digital text was a secondary
  source


• Tablet based eText was also a
  secondary source


                        www.lumeninc.com   14
Research Results
                    Normalized Quiz Scores by Teams
• There is willingness to use
  eTextbooks
           20.0
            18.0
            16.0
            14.0
 Normalized 12.0
  Score on 10.0
  Quizzes    8.0
             6.0                                                    Normalized Quiz Scores by Teams


• Learning was not differentiated
             4.0                                             20.0
                                                             18.0
                                                             16.0
             2.0                                             14.0
                                                  Normalized 12.0
                                                   Score on 10.0
             0.0                                   Quizzes



• BUT…
                                                              8.0
                                                              6.0
                                                              4.0
                    –T




                                            –A
                               –S




                                                              –C



                                                                                      –E
                                                              2.0
                     ex




                                                              0.0
                                              m
                                 on




                                                                ou



                                                                                           nt
                                                                    –T




                                                                                         –A
                                                                              –S




                                                                                                      –C



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                       tb




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                                                                               Device Teams




                                                                            ar
                                                          nd
                                          de




                                                                                                              u        r
                                                                              t
                                             r



                                                             le
                              www.lumeninc.com                                                                                 15
                                  Device Teams
Research Results




     www.lumeninc.com   16
Research Results
• There is willingness to use
  eTextbooks




                                                             Normalized Quiz Scores by Teams


• Learning was not differentiated                     20.0
                                                      18.0
                                                      16.0
                                                      14.0
                                           Normalized 12.0
                                            Score on 10.0
                                            Quizzes



• BUT…
                                                       8.0
                                                       6.0
                                                       4.0
                                                       2.0
                                                       0.0




                                                             –T




                                                                                  –A
                                                                       –S




                                                                                               –C



                                                                                                             –E
                                                              ex




                                                                                    m
                                                                        on




                                                                                                 ou



                                                                                                              nt
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                                                                                                                      ne
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                                                                                 de




                                                                                                                        ru
                                                                                                            t
                                                                                    r



                                                                                                 le
                                                                        Device Teams




                        www.lumeninc.com                                                                                17
Observations from Ground Zero

• How much cheaper is it
• Will it help my grade
• Will it make more work for me
  – vs. more convenient
• What is my professor expecting



                    www.lumeninc.com   18
Discussion




    www.lumeninc.com   19
Invitation to Engage
• Interact with students on our class wiki
  – http://digitalmedias2011.wikispaces.com/
  – Register as member
• Speak in class
  – “Focus Group Discussion”
• Propose additional research




                     www.lumeninc.com          20
Thank You


Mitchell Weisberg
Dept. of Strategy & International Business
Sawyer Business School
Suffolk University
Office: +1 781.894.9202 Cell: +1 781.249.3750
miw3@cornell.edu


                   www.lumeninc.com             21
Observations from Ground Zero
        Discussion
• How much cheaper is it?
• Will it help my grade
• Will it make more work for me
  – vs more convenient




                    www.lumeninc.com   22
Observations from Ground Zero
•   Students seek the lowest cost
•   Grade enhancing behavior is a key drive
•   Seek the path of least resistance
•   Focused on responding to authority




                      www.lumeninc.com        23

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BISG's MIP for Higher Ed - Weisberg, Mitch

  • 1. eTextbooks: The View from the Classroom Mitchell Weisberg Sawyer Business School Suffolk University
  • 2. Mitchell Weisberg Digital Disruption/Transformation: Impacts, strategies and business models • Lecturer, consultant, researcher and writer – strategy, business, technology, healthcare • Sawyer Business School, Suffolk University; University of Massachusetts; Northeastern University – Undergraduate & Graduate Classes – Classroom & Online Courses • Fellow: – Center for Innovation & Change Leadership; – IBM Center for Innovation in Performance Management – School of Management Advisory Board 2
  • 3. Session Objectives • Respond to the BISG Survey Data and Findings • Provide on-the-ground understanding of student (and faculty) attitudes and behavior in classroom • Consider implications for you www.lumeninc.com 3
  • 4. Managing Thru Disruption Transformation • Disruption • New business models Start-ups Buzz Innovation Social Piracy Regulation Legal Media Web 2.0 Adoption • Attitudes • Behaviors www.lumeninc.com 4
  • 5. The Educational Setting • Suffolk University – Boston, with International scope – Business, Law, Arts & Science – 6000 Students • Students – “Bootstrappers” – Careers in industry, law, public service, education • Management strategy class – Capstone Business Class – Comprehensive class www.lumeninc.com 5
  • 6. A Perfect Storm A Perfect Storm • Increasing tech savvy of students demands more technology in teaching • Senior Lecturer with business consulting experience – Strategic use of technology in business – Technology transformation of industry • The opportunity – a live case and longitudinal study www.lumeninc.com 6
  • 7. The Class Typical Strategy Content •• Typical Strategy Content • Typical Strategy Content – Internal, external, industry, ecosystem, ethics – Internal, external, industry, ecosystem, ethics • 6 Teams • 6–Teams Publisher – Sony eReader – Amazon Kindle – CourseSmart – enTourage eDGe – iPad • Use their device as their textbook – Weekly quizzes – Journals – Independent and team papers • Apply weekly chapter content to selected company • Design a “Winning” strategy for their device/company
  • 8. The Devices www.lumeninc.com 8
  • 9. 2-Year Longitudinal Study – Ongoing • Student research results on devices – Survey of colleagues and peers – Student journals: experience/anecdotal • Student behavior in class – Use of eTexbook capabilities – Purchase behavior • Data from student assessments – Quizzes – Participation • Book and Case Studies – In writing stage www.lumeninc.com 9
  • 10. Student Readiness & Use is Accelerating I already own a Kindle/iPad These and use it These eTexts are for reading eTexts may good for be right for reading on kids now in the train Elementary School 2009 2010 2011 www.lumeninc.com 10
  • 11. Research Results • Students used assigned eText devices • Digital text was a secondary source • Tablet based eText was also a secondary source www.lumeninc.com 11
  • 12. Research Results • Students used assigned eText devices • Digital text was a secondary source • Tablet based eText was also a secondary source www.lumeninc.com 12
  • 13. Research Results • Students used assigned eText devices • Digital text was a secondary source • Tablet based eText was also a secondary source www.lumeninc.com 13
  • 14. Research Results • Students used assigned eText devices • Digital text was a secondary source • Tablet based eText was also a secondary source www.lumeninc.com 14
  • 15. Research Results Normalized Quiz Scores by Teams • There is willingness to use eTextbooks 20.0 18.0 16.0 14.0 Normalized 12.0 Score on 10.0 Quizzes 8.0 6.0 Normalized Quiz Scores by Teams • Learning was not differentiated 4.0 20.0 18.0 16.0 2.0 14.0 Normalized 12.0 Score on 10.0 0.0 Quizzes • BUT… 8.0 6.0 4.0 –T –A –S –C –E 2.0 ex 0.0 m on ou nt –T –A –S –C –E az tb re y rs ex m on ou nt az tb re y rs oo on p eR oo on p eR e e re Sm re k ea Ki ne Sm ar nd de k u ea r t Ki ne r le Device Teams ar nd de u r t r le www.lumeninc.com 15 Device Teams
  • 16. Research Results www.lumeninc.com 16
  • 17. Research Results • There is willingness to use eTextbooks Normalized Quiz Scores by Teams • Learning was not differentiated 20.0 18.0 16.0 14.0 Normalized 12.0 Score on 10.0 Quizzes • BUT… 8.0 6.0 4.0 2.0 0.0 –T –A –S –C –E ex m on ou nt az tb re y rs oo on p eR e re Sm k ea Ki ne ar nd de ru t r le Device Teams www.lumeninc.com 17
  • 18. Observations from Ground Zero • How much cheaper is it • Will it help my grade • Will it make more work for me – vs. more convenient • What is my professor expecting www.lumeninc.com 18
  • 19. Discussion www.lumeninc.com 19
  • 20. Invitation to Engage • Interact with students on our class wiki – http://digitalmedias2011.wikispaces.com/ – Register as member • Speak in class – “Focus Group Discussion” • Propose additional research www.lumeninc.com 20
  • 21. Thank You Mitchell Weisberg Dept. of Strategy & International Business Sawyer Business School Suffolk University Office: +1 781.894.9202 Cell: +1 781.249.3750 miw3@cornell.edu www.lumeninc.com 21
  • 22. Observations from Ground Zero Discussion • How much cheaper is it? • Will it help my grade • Will it make more work for me – vs more convenient www.lumeninc.com 22
  • 23. Observations from Ground Zero • Students seek the lowest cost • Grade enhancing behavior is a key drive • Seek the path of least resistance • Focused on responding to authority www.lumeninc.com 23