Big changes ahead for RFID in the library
•Download as PPTX, PDF•
2 likes•1,090 views
My recent talk to CPD25 in London
Recommended
Recommended
More Related Content
What's hot
What's hot (11)
Similar to Big changes ahead for RFID in the library
Similar to Big changes ahead for RFID in the library (20)
More from Michael Fortune
More from Michael Fortune (9)
Recently uploaded
Recently uploaded (20)
Big changes ahead for RFID in the library
- 1. 1 ChangingLibraries ChangingLibraries Big Changes Ahead for RFID in the Library? The Library RFID market in 2015. Mick Fortune
- 2. 2 ChangingLibraries ChangingLibraries Today’s Agenda • Current uses of RFID in the library • 2014 RFID survey • Why haven’t we done more? • Overcoming the obstacles. • Big changes?
- 3. 3 ChangingLibraries ChangingLibraries Current uses of RFID in the library
- 4. 4 ChangingLibraries ChangingLibraries Replies were also received from Belgium (2 ), Guadeloupe (1 ), Indonesia (1 ), Ireland (2 ), Malaysia (2 ), Martinique (1 ), Switzerland (3 ), United Arab Emirates (1 ) 2014 Library RFID Survey Australia, 86 Canada, 8 France, 60 Germany, 19 Netherlands, 10New Zealand, 11 United Kingdom, 144 United States, 68 Major Participating Countries
- 5. 5 ChangingLibraries ChangingLibraries Public, 251University, 107 Other academic, 28 School, 18 Other, 15 Type of Library “Others” comprised Health (6), Special (4), National (3), Public/Academic combined (1), No answer (1) 2014 Library RFID Survey
- 8. 8 ChangingLibraries ChangingLibraries • What does your supplier do best? • Answering helpdesk calls? 61% • Providing professional advice 56% • Speed of implementation 56% • Response to equipment failures 55% • Quality of project management 52% • Response to software problems 52% • Quality of after-sales support? 50% • Development requests 40% 2014 Library RFID Survey
- 9. 9 ChangingLibraries ChangingLibraries Why haven’t we done more?
- 10. 10 ChangingLibraries ChangingLibraries Supplier-driven development? • RFID was first used when 3M combined security and self-service on a single tag. • Many stock management applications were developed by companies whose experience was in the retail supply chain. • Only a few RFID applications have been developed in response to requests from librarians.
- 11. 11 ChangingLibraries ChangingLibraries Slow adoption of standards • Initially all UK suppliers used proprietary data models. • Learning from US and UK experiences many Scandinavian librarians – notably the Danes – insisted national standards. • In 2011 UK suppliers agreed to support the newly published international data standard – ISO 28560.
- 12. 12 ChangingLibraries ChangingLibraries Limited Interoperability across LMS Platforms • All UK (and most of the world’s) RFID solutions link to an LMS. • This link is most often facilitated by 3M’s Standard Interface Protocol (SIP). • SIP was/is designed to support circulation. • Over 25 years old it has been in revision by a NISO working party for the past 3 years.
- 13. 13 ChangingLibraries ChangingLibraries 3M’s SIP still dominates RFID use 297 22 13 SIP API SIP and API Numbers of libraries using SIP, API or both
- 14. 14 ChangingLibraries ChangingLibraries Poor LMS engagement • In the past many LMS suppliers failed to recognise the potential of RFID (myself included) • A few have developed APIs to supplement SIP and/or meet development demands from RFID partners. • More recently (in the UK) they have begun to co- operate on developing more interoperable solutions.
- 16. 16 ChangingLibraries ChangingLibraries Overcoming the obstacles • Supplier driven development • Set the agenda yourselves • Run your own procurement • Standards adoption • Keep abreast of industry changes • Insist on compliance • Poor interoperability/poor engagement by LMS suppliers. • Support BIC initiatives to avoid ‘lock-in’
- 17. 17 ChangingLibraries ChangingLibraries Book Industry Communication (BIC) • A charitable organisation owned by its members with close links to both NISO and EDITEUR. • Almost all major suppliers of RFID and management systems operating in the UK, library bodies and librarians working together. • Financially supported by the Booksellers and Publishers Associations, British Library and CILIP
- 18. 18 ChangingLibraries ChangingLibraries The Library CommunicationFramework (LCF) • Developed by BIC • Bridges the communication gap between library management and other systems. • Designed to inhibit the growth of proprietary solutions. • Defines data elements and values. • Not prescriptive in terms of communication methodology
- 19. 19 ChangingLibraries ChangingLibraries How it’s managed • Requests from developers are made online and reviewed by a panel within 28 days. • Quarterly review board oversees the work of online panel.* • New functionality based on LCF is already being delivered by Bibliotheca, Axiell, Capita, 2CQR, and D-Tech International. • Mandated in many UK system procurements. * Panel members also include Infor, SirsiDynix and 3M – in addition to those mentioned.
- 20. 20 ChangingLibraries ChangingLibraries Who can use it? • All deliberations and decisions open to all • BIC membership is not a requirement • New elements and values are vetted for possible duplication but otherwise added automatically • Three Project Editors ensure no commercial bias
- 22. 22 ChangingLibraries ChangingLibraries Big Changes? • LCF • will make it easier for developers to create interoperable solutions • NFC • allows direct interaction between mobile users and stock • New apps for circulation and discovery • D-I-Y solutions • “Supertags” • may change the dynamics of LMS/RFID • Internet of Things.
- 23. 23 ChangingLibraries ChangingLibraries RFID – the ubiquitous chip
- 24. 24 ChangingLibraries ChangingLibraries Where next? • Suppliers have led RFID development for almost 30 years (someone had to) but who chooses which changes are needed? • Most of the barriers to innovation have been/are being removed. • Ultimately librarians will choose – either actively through engagement, or passively through disinterest.
- 25. 25 ChangingLibraries ChangingLibraries Thank You! (moresurveydetailsathttp://www.mickfortune.com/Wordpress/?p=1093) e: mick@mickfortune.com w: http://www.libraryrfid.co.uk t: +44 7786 625544 @mickfortune
Editor's Notes
- I’ll be looking at what we do now – both in the UK and elsewhere – then suggesting some reasons why we have been so limited in our ambitions, talking about what can be done to change things, discussing current issues in library RFID and finally then looking at what’s going on in the wider world of RFID and considering what we might learn from that.
- Overwhelmingly Anglophone responses - be aware of the survey’s limitations!
- Patterns of use – comparison of UK and rest of world markets UK showing more enthusiasm for self-service than elsewhere, far less for collection management (stocktaking, weeding, shelf order checking etc.) ROW leads UK in all aspects except self-service and user ID.
- Spike for ILL reflects greater ILL use in Australia and France (These two countries made up 75% of total).
- Last piece of evidence from the 2014 survey – what do librarians think about the service they get from suppliers? Over the five years I’ve run the survey the level of satisfaction with all of these aspects has gradually declined. In particular satisfaction withRFID suppliers’ response to development requests. So why AREN’T we doing more with the technology?
- 3M set the trend for self-service and security Others picked up on supply chain management (shelf-ready stock) and inventory Acquisition tunnels and active displays were ideas mooted on my blog before being commercialised
- Explain data models All implementations were potentially unique – development was only possible for individual libraries. Most suppliers now support 28560 AND their own data models.
- SIP is limited – and may have limited our ambitions
- The dominance of SIP – and the limitations to the functionality it can support remain the biggest single obstacle to RFID innovation. (A personal view!)
- This picture is changing
- Ensure you buy solutions that are standards compliant (and know why!) Don’t be passive – ask for what you want! Be aware and get involved – join BIC, read blogs, join lists, attend CPD events! Support industry initiatives like LCF (more next slide)
- LCF is a response to the limitations of SIP and is being driven by BIC, who are… BIC is a UK based, book trade charity and has been responsible for the delivery of a new initiative in collaboration with its members.
- The LCF provides a definitive list of data elements and values that can be used in data exchanges between systems. Rather than prescribe the means by which data is exchanged (like SIP) LCF currently offers worked examples of SOAP and RESTful implementations of SIP (all current SIP functionality is supported) for those seeking to implement a web service approach. Other implementations will be forthcoming soon.
- To encourage its adoption LCF’s management structure is deliberately agile and as lean as possible. Members of all the UK’s major RFID suppliers – together with several LMS(ILS) companies review requests for new elements and variable to be included online within 28 days of receipt. The panel – which I chair – determines whether the request is valid (i.e. is not already included elsewhere in the protocol). It is also responsible for correcting any errors. All additions and amendments are reviewed quarterly by an LCF Review Board to ensure consistency of approach and quality control.
- So if we remove all the obstacles blocking our progress what does the future look like? More interoperability, more development. Mobile apps for new user interactions. Why not write your own? (using data standards allow for co-operative rather than bespoke development. Suppliers are already planning their next moves – larger tag capacity, patent applications for mobile apps, IoT. Better to make informed decisions than wait to be sold the latest gimmick?
- RFID is everywhere – and still growing!
- There IS a choice. We can continue as we are – or demand more from our suppliers. The work being done by BIC suggests that suppliers will be quite happy to deliver more – but the first rule for any successful enterprise is to establish the level of demand. If we continue only to ask for a new design for our security gates and kiosks the industry will have little incentive to deliver new services.
- Thanks for your time! Please feel free to contact me if anything is unclear. More detailed survey results will be available soon on my website. There’s a blog and a discussion forum too! Links on my website.