The document summarizes and reviews the book "Our Iceberg Is Melting" by John Kotter, which tells a story using a penguin colony to illustrate how to effectively deal with change. It discusses how some penguins initially resist accepting that their iceberg is melting, but one penguin, Fred, recognizes the danger and works to convince the leaders. Fred assembles a team to help highlight the problem and provide evidence to show the threat. The story demonstrates important lessons about identifying problems, creating urgency, building teams, and developing solutions to drive change. It also discusses how people typically experience resistance to change and suggests the importance of supporting individuals through the change process.

2. Pull together the guiding group – make sure there is a powerful diverse group guiding the change.

3. Decide what to do – develop the change vision and strategy, clarify how the future will be different from the past.

4. Make it happen – communicate for understanding, make sure that as many as possible understand and accept the vision and strategy.

5. Empower others to act – remove as many barriers as possible.

6. Create short term wins – create some visible unambiguous successes as soon as possible.

7. Don’t let up – press harder and faster after the first success.

8. Make it stick – create a new culture – hold on to the new way of behaving.Having worked a Blinn College for twenty-one years, I have been asked to reinvent myself, the work environment, the work I do, and my interpersonal relationships every day. How can I be more accepting of change? Well, it is human nature to want to hold on to the familiar and stable concepts. Nevertheless, it is exactly that refusal to accept change that can prevent one from succeeding. Yet, when one reflect on the human body, it consists of fifty trillion cells. The cells contain enough iron to make a three-inch nail and enough lead to make 600 pencils. The eyes can determine up to 10,000 different colors. The tongue has 10, 000 taste buds that allow one to differentiate up to 500 tastes. The brain contains 15 billion cells to allow one the ability to manipulate the information contained within it in creative and innovative ways. This is a living example of change and renewal. It is such that one has a chance to reflect on the body as a mirror that helps one to see that the ever-changing environment is altering every minute of the day (Estabrooks, 2009). As an administrator at Blinn College, it is imperative that I am innovative, flexible, and adaptable. I have learned that one must remain flexible and be prepared for the unexpected. Should the unexpected become an obstacle, be willing to make some midcourse corrections. Success is frequently not a straight road. There are often many bumps and curves with roadblocks and detours when least expected. After reading this book, I accept the need for change when it becomes clear that I have done all I can do in a situation that is not working. Acceptance is the hard part. <br />I often tell my students that negative feelings, a sense of helplessness, and lowered self-esteem result when something you are doing is not working out, but you are afraid to make a change. An unhappy young adult may continue without help in a relationship that makes both partners miserable because one or the other is afraid of the changes that the relationship counseling might require. An individual who has been offered a new and better job or a transfer to a higher-paying job out of the state may turn down the offer because he or she fears change. Trying to avoid change by ignoring a problem can be self-destructive. Negative feelings breed more negative feelings, encouraging the mistaken belief that a bad situation can only get worse (Kanar, 2011). Singleton (2006) states that we tend to respond to change the same way we respond to anything we perceive as a threat: by flight or fight. Our first reaction is flight---we try to avoid change if we can. We do what futurist Faith Popcorn calls “cocooning”: we seal ourselves off from those around us and try to ignore what is happening. This can happen in the workplace just by being passive. We don’t volunteer for teams or committees; we don’t make suggestions, ask questions, or offer constructive criticism. But the changes ahead are inescapable. Those who “cocoon” themselves will be left behind. Our Iceberg Is Melting, does a great job showing that most problems be it personal or work related under any condition can be solved with the right strategies in place and when it is properly supported by those in key positions to effect positive change and can make it happen.<br />The air of the penguin colony is indeed electric with confusion and conflicts as very few penguins can spot change and are ready to get complacency down and adapt to it while others are unfortunately headstrong enough to believe that their iceberg will never melt. To them, everything will always be the same, and those who talk about change are “insane.” Furthermore, <br />the fable’s setting in the cold Antarctica is intriguingly used as an irony. Underneath those huge mountains of cold and spine-chilling iceberg burns the incessant heat of conflicts and mistrust among penguins of different temperaments, beliefs, and behaviors (Kotter, 2005). In summary, for some people resisting change, there may be multiple reasons. Adding to this complexity is the fact that sometimes the stated reason hides the real more deeply personal reason. As an administrator, I need to recognize that people work through a psychological change process as they give up the old and come to either embrace or reject the new. Typically, they may experience an initial denial, then begin to realize that the change cannot be ignored. Strong feelings may emerge, such as fear, anger, helplessness and frustration. Finally, the person accepts the change either negatively, with feelings of resignation and complacency, or positively, with renewed enthusiasm to capitalize on the changes. It is my responsibility to watch out for people who get “stuck” in one phase. I must offer my support. Allow space for that individual to work through the stages and give the individual time to draw breath and listen with empathy. As one writer said: Our foreparents lived through sea changes, upheavals so cataclysmic, so devastating we may never appreciate the fortitude and resilience required to survive them. The next time you feel resistant, think about them and what they faced---and about what they fashioned from a fraction of the options we have. They blended old and new worlds, creating family, language, cuisine and new life-affirming rhythms, and they encouraged their children to keep on stepping toward an unknown but malleable future. (Singleton, p.2)<br />References<br />Estabrooks, A. (2009). Dealing with change. Retrieved from http://www.zeromillion.com./business.change.html<br />Kanar, C. (2011). The confident student. Boston, MA: Wadsworth.<br />Kotter, J. (2005). Our iceberg is melting. New York, NY: St. Martin’s Press.<br />Murphy, M. (2011). Our iceberg is melting. Retrieved from http://ezinearticles.com/?Book-Review---Our-Iceberg-Is-Melting&id=447009<br />Singleton, S. (2006). Coping with change: Develop your personal strategy. Retrieved from http://ezinearticles.com/?Coping-wth-Change:-Develop-Your-Personal-Strategy&id=51313<br />