Benjamin Webster completed a summer internship with John Deere's Dealer Global Support Services. He worked on two projects - updating the North America Parts Distribution Reference Guide and mapping the global stock check process. For the Parts Distribution Reference Guide project, he generated a project charter, updated the guide, suggested a new layout, and developed a communication plan. For the stock check process project, he created a project charter and began mapping the current process. Through his internship, Benjamin gained experience attending professional events and facility tours while also learning important lessons about communication, asking questions, considering the customer perspective, and building relationships.