The document is an email from Antonia Ficova to Daniel Rosko, the CEO of the Social Insurance Agency branch in Humenne, Slovakia. Ficova is requesting an explanation as to why she was denied unemployment benefits and asking several questions about the agency's communication processes, data protection policies, oversight, and use of field workers. She questions whether the agency's main goal is properly serving citizens or being corrupt. Overall, the email expresses dissatisfaction with the denial of benefits and seeks more transparency about the agency's operations.

1. 18. 1. 2016 Zoho Mail ­ Print
https://mail.zoho.com/mail/print.do?&m=3531598000001552026&iss=0 1/2
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From : ANTONIA FICOVA ING. <antoniaficova@zoho.com>
To :
<humenne@socpoist.sk>,<bratislavamesto@socpoist.sk>,<michalovce@socpoist.sk>,
<bezkorupcie@socpoist.sk>
Cc :
<peter.visvader@socpoist.sk>,<daniel.rosko@socpoist.sk>,<okv@employment.gov.sk>,
<michal.stuska@employment.gov.sk>
Bcc :
<minister@mfsr.sk>,<peter.kazimir@mfsr.sk>,<ministers@dwp.gsi.gov.uk>,
<priti.patel@dwp.gsi.gov.uk>,<nberg@ispor.org>,<gjuszczak@ispor.org>
Subject : HIGH IMPORTANT ­ DAVKA V NEZAMESTNANOSTI ­ UNEMPLOYMENT BENEFIT
Date : Mon, 18 Jan 2016 21:38:45 +0100
Dobry den prajem pan Ing. Daniel Roško,
CEO Socialnej poistovne, pobocka Humenne,
Ako sa mate? Ako sa Vam dari v pobocke vo Vasej kancelarii?
­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­
V prvom rade Vam chcem ozrejmit, ze som dna 21. decembra 2015 osobne poziadala a vyplnila
ziadost o davku v nezamestnanosti.
Dovolim si zareagovat a podat podnet na pisomnost s nasledovnym cislom: 119/2016­HE­DvN,
ktora bola vydana dna 7. januara, odoslana dna 13. januara a obdrzana mnou dna 18. januara 2016.
Vo Vasom rozhodnuti uvadzate, ze nemam narok na davku v nezamestnanosti vzhladom na
neevidenciu poistenia v nezamestnanosti za posledne obdobie, t.j. 3 roky. Inak povedane, nacrtaju sa
nasledovne otazky:
1. Akou formou prebieha komunikacia medzi Uradom socialnych veci, rodiny, prace ­ Socialnej
poistovni ­ Zdravotnej poistovni?
2. Ake komunikacne kanaly vyuzivate na promtne vybavenie Vasich ziadosti?
3. Viete obsluhovat informacne systemy v cudzich jazykoch?
4. Ako dlho archivujete osobne udaje Vasich ziadatelov? Co napr. termin ochrana osobnych udajov a
neposkytovania ich tretim stranam?
5. Ako zabezpecujete profesionalny pristup, nasadenie Vasich zamestnancov na pobocke?
6. Kedy zacnete uvadzat na Vasich vyrozumeniach kontakty na zodpovednu osobu, ako email resp.
tel.?
Inak povedane, co je ucelom a cielom Socialnej poistovne, nezalezi ci pobocka Humenne alebo
Bratislava?
Zabezpecujete od 1. apríla 2002 aj poistenie zodpovednosti zamestnávateľa za škodu pri
pracovnom úraze a pri chorobe z povolania, t.j. urazove poistenie?
Ake ustredne organy dohliadaju na spravnost Vasich krokov vramci plynuleho vybavenia Vasich
ziadosti?
Vyuzivate sluzby aj terennych pracovnikov na overenie skutocnosti ci uz ide o malolete deti,
dorastencov, dospelych a pod.? Ich podmienky na vychovu, bezpecne prostredie, mimoskolske
aktivity, vyhovujuce prostredie? Alebo sa iba "bezhlavo" odvolavate na zakony, ktorych
tvorcom je niekto, kto nezazil a neprezil dane situacie za kazdych okolnosti?
Aka je miera korupcie, kolko percent z "balika", v akej mene a v akej forme je pripustna pre
Vas?!?!?!

2. 18. 1. 2016 Zoho Mail ­ Print
https://mail.zoho.com/mail/print.do?&m=3531598000001552026&iss=0 2/2
In other words, could you please provide explanation why I can NOT to get ­ unemployment
benefit­ ? More to the point, do you know to use your information system and try to protect data that I
have provided? Are you gonna take care of important citizens, childs, adults, their environment and
conditions for every stage of life?! Or just have full pockets?! Do you know to write in foreign
languages?
Btw. just try to understand from my point of view, is that clear for you?! Viewed in this light, no
book would ever returned ruined childhood or time that should be spent by doing entertainment and
funny activties, you know what does it mean?
Kindly do not to forget provide appropriate answer, both by email and by post, not just deleting! You
ar enot gonna hide me, I do not need any permission!!!
Have a sunny day,
ANTONIA FICOVA ING.
P.S.: A lot of meetings without clear result that shoud addressed to right person!!!
­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­
Regards
ANTONIA FICOVA ING.
AF
.
Public Profile:
http://antoniaficova.com/
https://sk.linkedin.com/in/antoniaficova
Tel. contact: +421 918 216 381
Think Environmentally Before Printing This Email!
P