Benefit Boost Benefit Tutor

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Get to know your UBA Benefits!

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Get to know your:
Member ID Card
Member Benefit Guide

UBA Member ID Card
(Front of Card)
Name of Membership Plan
Name of Group Accident Insurance Company
Your Member ID Card
Cat = Catlin Insurance Company, Inc.
Member Website
www.benefitboost.com

UBA Member ID Card
Codes and Phone
#s of Popular
Benefits
(Back of Card)
Link to Printable Reference
Sheet with Easy Access to
Codes & Numbers for all
Benefits & Services.
Billing Phone #
Benefit Management
Website for Members
# for Member
Services for help
with benefits.
Your Member ID Card

UBA Member Guides
Your Member Guide is located in the Company Email Receipt. Click on the
Download Benefits Button and Print or Save your guide. You can request another
guide on our website, www.benefitboost.com. Click on Members Forms.

Most Common Questions from Members
How do I file an Accident Claim?
How do I file a Critical Illness Claim?
What happens when I use CallMD?
How do I order my FREE Vitamins?
What are some of the other most used benefits?

How to File an Accident Claim
Had an accident? Did you break a bone, fall off a ladder, have a car accident, or have a
lawn mower accident? (Don’t ask - we had one of these!) If you have had a covered
accident, you can file a claim with the Group Accident Medical Expense and Group
Accidental Death & Dismemberment Insurance Provider. There are 4 steps you need to
take in order to file an accident claim.
1. Seek Medical Attention
Go to the emergency room, doctor, urgent
care center, etc.
Present your current health insurance
card to Provider for service – pay all
copays and / or out-of-pocket expenses.

2. Fill Out Claim Form
• Go to www.benefitboost.com - Click on Member
Forms.
• Click on Accident Claim Form and Print it off.
• Mail or Fax in your Claim Form.

3. Send in your EOBs / Bills
• Get your Explanation of Benefits (EOB) from your
insurance carrier which shows your out-of-pocket
exposure. Send to Accident Claims Unit at the
address provided in your Member Guide.
• Get any other related itemized bills / receipts from
payments you made out-of-pocket related to the
accident and mail in to the Accident Claims Unit.

4.Get Paid
• Once your claim is reviewed and approved, then
you only get paid what you actually paid out of
pocket minus $100 deductible for that accident,
subject to the exclusions and limitations of the
coverage.
Policy Form Series AHAG 051 (in LA AHAG AS050) and is underwritten by Catlin Insurance Company, Inc.
(3340 Peachtree Rd, NE Suite 2950, Atlanta, GA 30326).

How to File a Critical Illness Claim

Did you get the unfortunate news that you were diagnosed for the first time for Life-
Threatening Cancer; or did you have a heart-attack for the first time; or have a stroke?
Survival has its costs! This benefit helps you with some of your out-of-pocket expenses
like deductibles, out-of-pocket maximums, travel, bills, childcare, etc. in the event of a
Covered Critical Illness. With all that you have on your mind, we wanted this process to
be simple. Follow the three easy steps to get your lump-sum benefit amount.
1. Get 1st Diagnosis
Once you receive that FIRST
Diagnosis, it is time to file a claim.

2. Fill out a Claim Form
• Go to our UBA Member website,
www.benefitboost.com - click on
Member Forms.
• Mail in Critical Illness Claim form
to the address provided on the
form.

3.Get Paid
• Once verified and approved, the
Group Critical Illness Insurance
Provider will send you a lump-sum
check based on your benefit amount
and terms of the Certificate.
If your FIRST DIAGNOSIS OCCURS in the first 12 months from your
effective date, you will get 10% of the total benefit amount.
If your FIRST DIAGNOSIS OCCURS after the first 12 months from
your effective date, you will get the full benefit amount.
Check Member Guide for Details on Benefit Amounts and Age Limits.
Available to Covered Member and Spouse only. See Group Critical Illness
Certificate for terms, details, limitations, definitions and exclusions.
Policy Rider Series AHAG 407 and is underwritten by Catlin Insurance
Company, Inc. (3340 Peachtree Rd, NE Suite 2950, Atlanta, GA 30326).

CallMD
Hello.
Doc, I don’t
feel well!

CallMD
Let’s see
what I
can do to
help!

How To Use
CallMD
• Call the Number on your ID Card
• Give the nurse your name and information
including your health history
• They will verify your membership and a doctor
will call back to discuss. (usually within the next
hour or so - no more than 3 hours)
• If it is something they can call a prescription for,
they will call in a prescription to your pharmacy.
(If allowed in your state - non-DEA controlled substances and non-narcotics only)

Here is a quote from someone that used CallMD:
“ I have the UBA Plan for my family of 4. Both my daughter and I got sick on Friday night.
I knew about CallMD but had not yet tried it. On Saturday morning, neither of us felt like
even moving. At that point, I decided I would give it a try, especially since I know the first
3 calls were free.
First we spoke to a registered nurse. That call took approximately 10 minutes as she
was getting both our medical history. She then stated that she would have a doctor in
our state call us back within 3 hours. To my surprise, a doctor called me back 45
minutes later. She gave me step-by-step instructions on a few home remedies to make
us feel better and called in a prescription for each of us. I sent my husband to go and
pick them up, which only cost $4 each.
By Monday, my daughter was at school and I was at work feeling great! Then on
Monday evening as I was driving home, I received a call from the nurse I initially spoke
with. She just wanted to make sure that we were feeling better and the medication had
been helpful. I told her that we were great, but now my husband and son had got it. She
immediately offered to have a doctor call back to consult with them.
So for a family of 4, sick with the Flu, I only spent $16 to get everyone better! Just this
experience alone saved me approximately $300 just in doctor’s office visits! Thank you
so much for making the UBA Plan available.
Lisa L. - UBA Member”
Magnolia, Texas

Free Vitamins
How to Order Your FREE Vitamins
➡ Go to Member Forms Link on site

Free Vitamins
How to Order Your FREE Vitamins
➡ Fill Out Online Order Form
➡ Print PDF Order Form
Either Fax in or Email (Using Secure Email Upload)
RECEIVE YOUR ONE-A-DAY SUPPLY OF VITAMINS -
Reorder when needed.

Other Popular Benefits
& Services

Other Popular Benefits
& Services
Prescription Discount Card
Pet RX Discount Card
Emergency Roadside Assistance
Graduate Scholarship Program
1800Flowers Discounts
Gateway Medicard
Travel Assistance Plan
and much more...

Benefit Tutor Graduation Day
Review - Things to Remember
Utilize Your Benefits
Utilize Our Member Website
• Follow us through Social Media
• Enjoy your benefits & services

Better Together SM
A Connected Community of Members

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