This document is a comment submitted to the Pennsylvania Human Relations Commission in support of criminal background checks in employment. It argues that such checks help employers make informed hiring decisions, protect vulnerable groups, and reduce criminal recidivism. It also argues that failing to conduct background checks increases employers' risk of negligent hiring lawsuits, as courts increasingly find employers liable for harm caused by employees with criminal histories that could have been discovered. Several examples of large negligent hiring lawsuits are provided to support this point. The comment urges the PHRC to endorse broader employer use and access to criminal records for employment screening.
Federal EEO Complaint Process Increased Accountability Measures NeededTanya Ward Jordan
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Federal EEO Complaint Process Increased Accountability Measures NeededTanya Ward Jordan
The Coalition For Change, Inc. (C4C)'s presentation to the U.S. Equal Employment Opportunity Commission capturing eight (8) accountability measures for improving Federal EEO complaint process and thereby improving federal workforce wellness.
AlphaStaff Webinar Importance of Drug and Background ScreeningAlphaStaff
Hiring someone is a decision that should not be based solely on the person’s ability to handle the job. While skills required to conduct the job are necessary, one cannot rule out threats caused by an employee with a checkered past (or present). Someone with a criminal record or someone who isn’t who they say they are can potentially cause significant damage to the welfare of the company and its staff.
This webinar, led by one of the country’s premier background check and drug screening companies and a key partner of AlphaStaff, will highlight the need, the process and the advantages of proper pre-employment screenings. Presented by Sterling Infosystems.
How to deal with workplace bullying remains contentious. This speech by Josh Bornstein, examines the myths and misconceptions about workplace bullying.
Grievance complaint, reporting violation of one or more state and federal laws protecting employees against harassment, intimidation, retaliation, over-monitoring, increased surveillance, threat and false reporting.
Human Resource & Payroll Services And Solutions - Houston, Dallas, Austin - Texas www.hrp.net. According to federal statistics, there are an increasing number of employers being charged with discriminating against disabled employees and job applicants. In fact, the number of cases filed during 2012 was the highest since the EEOC began enforcing the Americans with Disabilities Act in 1992. Here are six recent examples of EEOC actions against employers charged with discriminating against disabled employees or not providing reasonable accommodations.
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Hiring someone is a decision that should not be based solely on the person’s ability to handle the job. While skills required to conduct the job are necessary, one cannot rule out threats caused by an employee with a checkered past (or present). Someone with a criminal record or someone who isn’t who they say they are can potentially cause significant damage to the welfare of the company and its staff.
This webinar, led by one of the country’s premier background check and drug screening companies and a key partner of AlphaStaff, will highlight the need, the process and the advantages of proper pre-employment screenings. Presented by Sterling Infosystems.
How to deal with workplace bullying remains contentious. This speech by Josh Bornstein, examines the myths and misconceptions about workplace bullying.
Grievance complaint, reporting violation of one or more state and federal laws protecting employees against harassment, intimidation, retaliation, over-monitoring, increased surveillance, threat and false reporting.
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Running Head HEALTHCARE INFORMATICS AND PATIENT CARE12HE.docxwlynn1
Running Head: HEALTHCARE INFORMATICS AND PATIENT CARE 1
2
HEALTHCARE INFORMATICS AND PATIENT CARE
Healthcare Informatics and Patient Care
Healthcare Informatics and Patient Care
Managers
In this paper, we will discuss the benefits of having technology around us and how it can be crucial for the daily operations of healthcare organization. Some of the benefits of having technologies are improvement in patient care, operate efficiently and reduction of cost. To make a healthcare organization successful, every staff member should know their role in improving patient care. One of them is a Director of Admissions, who can utilize technology/system to improve patient care in many ways. The Director of Admissions “admits patients by directing the admissions process; developing, implementing and maintaining revenue-generating strategies; determining and implementing admissions best-practices; promoting the hospital; maintaining a satisfied patient base” (Monster, n.d.).
Patient Care The technology that the Director of Admissions use to make daily workflow seamless is the Electronic Health Record (EHR) and admission/discharge/transfer (ADT) system. An ADT system is “used to input patient registration information which results in the creation of an automated master patient index (MPI) database that allows for storage and retrieval of the information” (Bowie, M. J., 2018). Using these systems can easily improve patient care because the technology can allow for an efficient workflow without errors. The Director of Admissions can manage an HL7 ADT Message system for the staff to let each department know when a patient is admitted, discharged or transferred (Health Standards, 2006). This can be handy to better care of patients by properly communicating with different departments of the hospital. For example, if a patient has arrived for his/her minor same day surgery, upon registration the message can be sent to the surgery department that patient has been admitted and on the way. This can expedite the service and patient experience.Cost and Efficiency
The EHR and ADT systems are safe and can admission process much easier, efficient, and reduce human errors. Reducing error can essentially reduce cost. The Director of Admissions can run daily “admission logs, bed utilization reports, current charges reports, daily census, daily discharge/transfer logs, and patient profile (Green & Bowie, 2016, 8-1a). The Director of Admissions can run daily current charges reports that can help them keep on track with expected account receivable. The Director of Admissions can track down who owes the company money, and he /she can forward the report to organizations account and billing department. This can help organization collect money. Technology makes this process easier and elements costly run around and paper trails.
Decision Making
The reports and data collected from the Director of Admissions can help organization make decisions in di.
Running Head HEALTHCARE INFORMATICS AND PATIENT CARE12HE.docxjeanettehully
Running Head: HEALTHCARE INFORMATICS AND PATIENT CARE 1
2
HEALTHCARE INFORMATICS AND PATIENT CARE
Healthcare Informatics and Patient Care
Healthcare Informatics and Patient Care
Managers
In this paper, we will discuss the benefits of having technology around us and how it can be crucial for the daily operations of healthcare organization. Some of the benefits of having technologies are improvement in patient care, operate efficiently and reduction of cost. To make a healthcare organization successful, every staff member should know their role in improving patient care. One of them is a Director of Admissions, who can utilize technology/system to improve patient care in many ways. The Director of Admissions “admits patients by directing the admissions process; developing, implementing and maintaining revenue-generating strategies; determining and implementing admissions best-practices; promoting the hospital; maintaining a satisfied patient base” (Monster, n.d.).
Patient Care The technology that the Director of Admissions use to make daily workflow seamless is the Electronic Health Record (EHR) and admission/discharge/transfer (ADT) system. An ADT system is “used to input patient registration information which results in the creation of an automated master patient index (MPI) database that allows for storage and retrieval of the information” (Bowie, M. J., 2018). Using these systems can easily improve patient care because the technology can allow for an efficient workflow without errors. The Director of Admissions can manage an HL7 ADT Message system for the staff to let each department know when a patient is admitted, discharged or transferred (Health Standards, 2006). This can be handy to better care of patients by properly communicating with different departments of the hospital. For example, if a patient has arrived for his/her minor same day surgery, upon registration the message can be sent to the surgery department that patient has been admitted and on the way. This can expedite the service and patient experience.Cost and Efficiency
The EHR and ADT systems are safe and can admission process much easier, efficient, and reduce human errors. Reducing error can essentially reduce cost. The Director of Admissions can run daily “admission logs, bed utilization reports, current charges reports, daily census, daily discharge/transfer logs, and patient profile (Green & Bowie, 2016, 8-1a). The Director of Admissions can run daily current charges reports that can help them keep on track with expected account receivable. The Director of Admissions can track down who owes the company money, and he /she can forward the report to organizations account and billing department. This can help organization collect money. Technology makes this process easier and elements costly run around and paper trails.
Decision Making
The reports and data collected from the Director of Admissions can help organization make decisions in di ...
While trying to satisfy one federal law, employers may inadvertently violate another. For example, an employer who seeks to verify an individual's eligibility to work in the United States might accidentally step over a line and be found guilty of discrimination. If this happens to you, you may end up paying penalties. Here's the story.
Background checks can be helpful tools in guiding your hiring choices, as well as subsequent decisions. Once you've used them and won't need them again for awhile, it's easy to tuck these reports away in a file and forget them. But, like most aspects of business, the handling of background checks is subject to government rules.
2010 continued a three-year trend of record breaking EEOC charges, with 2010 charges the highest in the Commission’s 45-year history. Our challenging economy, increasingly diverse workforce, new EEO laws and recent court decisions are fueling this steady growth. Keeping up on the trends is critical to protecting your workplace, and sustaining a culture of respect and inclusion
What does this mean for employers? Enhanced anti-discrimination efforts are mission critical. Effective cultural change, behavioral change, and risk management require innovative and integrated anti-discrimination programs. Now, more than ever, reviewing and refining your organization’s EEO compliance programs is essential.
Similar to Beginning of 32-page Regulatory Comment (19)
1. ____________________________________________________________________________________
COMMENT
in support of
THE USE OF CRIMINAL-BACKGROUND
CHECKS IN EMPLOYMENT
to the
PENNSYLVANIA HUMAN RELATIONS COMMISSION
on behalf of
THE COUNCIL FOR EMPLOYMENT LAW EQUITY
by
J. ALOYSIUS HOGAN, ESQ.
January 26, 2010
____________________________________________________________________________________
Council for Employment Law Equity · 10701 Parkridge Blvd., Suite 300 · Reston, Virginia 20191 ·
703/391-7224 · Fax 703/391-7223
2. I. STATEMENT OF INTEREST
My name is Aloysius Hogan, and I am Of Counsel at the law firm of Jackson Lewis. I
comment today on behalf of the Council for Employment Law Equity (“CELE”).
Thank you for this opportunity to comment in strong support of the use of criminal-background
checks in employment. Such record-checks before the commencement of
employment are highly effective and appropriate tools to help prevent criminal recidivism in the
most harmful contexts, protect at-risk populations, and assist employers in making fully
informed hiring decisions and in protecting their employees, their clients and customers, their
assets, and the public at-large.
It is my firm and unequivocal belief that the use of criminal-background checks in
employment is in the decisive interests of employers, employees, and the American public
overall, helps protect vulnerable populations within our society, and is an effective crime
deterrent.
Moreover, empirical evidence strongly supports the conclusion that record-checks
ultimately are in the strong interests of ex-offenders themselves in terms of positively
influencing their opportunities for re-employment and re-integration into society. The plain truth
is that employers who do criminal-background checks are more likely to hire ex-offenders than
employers who do not (and who, therefore, often resort to assumptions which may lead to
statistical discrimination).
The Council for Employment Law Equity is a non-profit coalition of major employers
committed to the highest standards of fair, effective, and appropriate employment practices. The
CELE advocates such employment practices: (1) to the employer community; (2) before the
judicial, legislative, and executive branches of government; and (3) to the public at-large.1
The CELE regularly attempts to positively and constructively influence the consideration
of national policy issues of importance to the employer community. The use of criminal-background
checks in employment is one such issue.
Jackson Lewis is a national law firm of more than 450 lawyers in 34 offices, all of whom
are dedicated exclusively to the representation of management on labor and employment issues.2
1 Among other activities, the Council for Employment Law Equity has filed amicus curiae briefs on numerous
occasions to the U.S. Supreme Court, and to other federal and state courts and the National Labor Relations Board;
has filed comments during rule-making to the U.S. Department of Labor, the U.S. Department of Health and Human
Services, the Office of Management and Budget, and the Government Services Administration; and has been active
on policy-making issues before the American Bar Association’s House of Delegates – including on issues regarding
criminal-background checks.
2 No law firm has had as extensive or prominent a labor practice as has Jackson Lewis over the past 50 years. In
addition, Jackson Lewis has the highest concentration of employment lawyers in such major markets as the New
York, Washington, and Los Angeles metropolitan areas.
3. - 2 -
Clearly, the CELE in particular, and the employer community in general, has a very
strong interest in any initiative which would embrace or discourage the use of criminal-background-
check policies and programs in employment.
I respectfully urge, on behalf of the CELE and the employer community at-large, the
PHRC to endorse: (1) the use of criminal-background checks in employment for a much broader
range of employment situations; (2) greater private-sector employer access to such criminal-conviction
records; and (3) ultimately, the protection and promotion of the right of all employers
to have access to all criminal-conviction records without a date limitation, provided the
conviction records have not been expunged.
The protection and promotion of the use of criminal-background checks in employment
stands significantly behind the principle that employers should have more – not less –
information upon which to make fully informed hiring decisions.
II. PHRC’S PROPOSED POLICY GUIDANCE NEGLECTS AN EMPLOYER’S
RISK FOR NEGLIGENT HIRING
Pennsylvania recognizes a claim against an employer for negligent hiring where (1) the
employer knew or should have known of the employee’s incompetence or propensity for harm;
and (2) the harm to third persons was foreseeable. See Pennsylvania cases Smith v. Bethany3,
Dempsey v. Walso Bureau, Inc.4, and Coath v. Jones5, (holding that employer “could be found
negligent if [the employee] was known to have the inclination to assault women or if the
defendant should have known that.” In addition, Brezenski v. World Truck Transfer, Inc.6
stated, “It has long been the law in this Commonwealth that an employer may be liable in
negligence if it knew or should have know that an employee was dangerous, careless or
incompetent and such employment might create a situation where the employee's conduct would
harm a third person.”).
The Proposed Policy Guidance likely will increase an employer’s exposure in negligent
hiring cases. Pennsylvania courts and juries have consistently found employers liable for injuries
or damages caused by an employee where the employee had a criminal history that should have
alerted the employer of a potential issue. For example, in Heller v. Patwil Homes7 a court found
negligent hiring where, had the employer performed a background check, would have learned
that Strouse had engaged in investment fraud resulting in his being ‘disciplined’ by the
3 48 Pa. D. & C.3d 359 (Pa. Comm. Pl. 1988).
4 246 A.2d 418 (Pa. 1968).
5 277 Pa. Super. 479, 483 (Pa. Super. Ct. 1980).
6 2000 PA Super 175, 11 (Pa. Super. Ct. 2000).
7 713 A.2d 105, 108 (Pa. Super. Ct. 1998).
4. - 3 -
Pennsylvania Securities Commission.” And in Doe v. Liberatore8 the court found that “the
Diocese, Sacred Heart and Bishop Timlin may be liable if they knew or should have known that
[the employee] had a propensity for committing sexual abuse and his employment as Pastor at
Sacred Heart might create a situation where his propensity would harm a third person, such as
Plaintiff.” In Sabo v. Lifequest, Inc.9 the court stated that “Among the essential elements of a
negligent retention claim is proof that a more thorough investigation by the employer would have
revealed that the employee had a history of harassing conduct.”
This is consistent with examples around the country. Today, nationwide, the plaintiffs’
bar is increasingly pressing claims against employers, and the courts are increasingly holding
employers legally and financially responsible for illegal or violent actions by employees who
were not subjected to pre-employment screening – such as criminal-background checks. This is
most often – and most aggressively – litigated in regard to employers’ hiring of former criminals
whom, claim the plaintiffs’ attorneys, the employers knew, should have known, or should have
reasonably anticipated would commit crimes again.10
Employers’ liability in such legal actions have been substantial – often resulting in multi-million-
dollar verdicts or settlements.
Negligent hiring and negligent retention cases are on the rise.11 Courts in almost every
jurisdiction now recognize the doctrines of negligent hiring and retention.12 If an employee
causes harm to another employee or to a customer, or to a member of the public at-large, and the
employer knew or should have known that the individual causing the harm was high-risk, the
courts have found the companies liable. Employers in negligent-hiring cases lose more than 70
percent of such lawsuits, and the average jury plaintiff award is more than $1.6 million.13
The appropriateness and necessity of criminal-background checks comes further into
focus given that, according to the U.S. Department of Commerce, 30 percent of business failures
are due to poor hiring practices.14 Annual losses generated by poor hires, absenteeism, drug
abuse, and employee theft amount to $75 billion per year.15 Simply trusting job applicants to be
truthful on their job applications is neither rational nor responsible. According to a recent study
8 478 F.Supp.2d 742, 760 (M.D.Pa 2007).
9 1996 U.S.Dist. LEXIS 14971 (E.D.Pa 1996).
10 Or cause industrial or vehicular accidents – e.g., caused by their drug abuse or reckless/impaired driving for which
they had a prior record which easily could have been discovered by a criminal-background check.
11 Supra, see note 12.
12 Daily Labor Report. No. 179, Page A-7, see id.
13 Public Personnel Management, USA Today, Nov. 21, 2003.
14 U.S. Department of Commerce: http://jobcircle.com/career/articles/x/njtc/3026.xml.
15 Corporate Combat Inc., at http://www.corporatecombat.com/statistics.html.
5. - 4 -
by the American Psychological Association, 67 percent of job applicants’ résumés in the United
States contain material misrepresentations.16
Approximately 66 percent of negligent-hiring trials overall result in awards averaging
$600,000 in damages.17 The Workplace Violence Research Institute reports that the average jury
award for civil suits on behalf of the injured is $3 million.18
The following are examples of lawsuits with adverse outcomes against employers for
negligent-hiring claims:
(1) In California, a store customer was injured in an altercation with a Kmart
security guard after trying to return an item. The customer, while being
restrained, was injured by the security guard. The customer was awarded
$3.8 million in damages in a lawsuit claiming negligent hiring against the
store;19
(2) A furniture company in Florida was found liable for $2.5 million for
negligent hiring and retention of a deliveryman who savagely attacked a
female customer in her home;20
(3) A Pennsylvania jury awarded $1.5 million for the negligent hiring of a
babysitter who abused a child;21
(4) A jury awarded $2.76 million in West Virginia to the parents of a deceased
child when a doctor negligently failed to diagnose and treat the mother,
which resulted in the death of the newborn son. The hospital negligently
hired the doctor without investigating an agreed order between the doctor
and the medical licensing board that put his medical license on probationary
status for writing a large volume of prescriptions for illegitimate non-medical
purposes not in the course of professional practice.22
16 Sixty-seven percent of job applicants’ résumés contain misrepresentations: Info Cubic, Employment Screening
FAQ, at http://www.infocubic.net/faq.htm.
17 Alliance Network, Chicago & Illinois Background Checking, at
http://www.alliancehrnetwork.com/employers/background_checking.asp.
18 Workplace Violence: An Employer’s Guide, Steve Kaufer, CPP and Jurg W. Mattmann, CPB, at
http://www.workviolence.com/articles/employers_guide.htm.
19 Heiner v. Kmart Corp., 84 Cal. App. 4th 335 (Cal. Ct. App. 2000).
20 Tallahassee Furniture Co., Inc. v. Harrison, 583 So.2d 744 (Fla. 1st DCA 1991).
21 Glomb v. Glomb, 366 Pa. Super. 206, 530 A.2d 1362 (1987).
22 Andrews v. Reynolds Memorial Hospital, 201 W. Va. 624 (W. Va. 1997).