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Team 19
BCBS Partnership
Customer Engagement
BCBS Value
You’ve Just Been
Discharged…
Wellmark Case Manager

Home

Help for Mom
Create Task

Find Caregiver

Appointment

Reminder

Status Update

10:00am Take Medication

Mom’s Care Plan
Doctor’s

Appointment with Physical Therapist, Sandra Nelson
Tuesday May 14, 10:00am at home.

6:00pm Take Medication

Medication
Caregivers
Care Circle
Care Charts
Care Notes

Hi honey, I need the gutters cleaned for winter, some boxes moved from
the basement and some light bulbs changed.
refreshing

New Caregiver Request
Elizabeth T. has been sent a request.

Hi honey, I need the gutters cleaned for
winter, some boxes moved from the
basement and some light bulbs changed.

Reminder
Appointment with PT next Tuesday
HOME

Wellmark Case Manager

Wellmark Case Manager

Help for Mom
Create Task

Find Caregiver

Appointment

Reminder

Status Update

! 10:00am Take Medication
Appointment with Physical Therapist, Sandra Nelson
Tuesday May 14, 10:00am at home.

Mom’s Care Plan
Doctor’
Doctor’s

! 6:00pm Take Medication

Medication
Caregivers
Care Circle

Hi honey, I need the gutters cleaned for winter, some boxes moved from the
basement and some light bulbs changed.

Care Charts
Care Notes

Med Compliance
Appointments

HOME

Early Warning

 Brand Extension
HOME

Wellmark Case Manager

Help for Mom
Create Task

Find Caregiver

Appointment

Reminder

Status Update

 High-Value Customer Engagement

! 10:00am Take Medication
Appointment with Physical Therapist, Sandra Nelson
Tuesday May 14, 10:00am at home.

Mom’s Care Plan
Doctor’
Doctor’s

! 6:00pm Take Medication

Medication
Caregivers
Care Circle
Care Charts
Care Notes

Hi honey, I need the gutters cleaned for winter, some boxes moved from the
basement and some light bulbs changed.

 Better Outcomes
 Dashboard to Wellmark
HOME

Wellmark Case Manager

Help for Mom
Create Task

Find Caregiver

Appointment

Reminder

Status Update

! 10:00am Take Medication
Appointment with Physical Therapist, Sandra Nelson
Tuesday May 14, 10:00am at home.

Mom’s Care Plan
Doctor’
Doctor’s

! 6:00pm Take Medication

Medication
Caregivers
Care Circle

Hi honey, I need the gutters cleaned for winter, some boxes moved from the
basement and some light bulbs changed.

Care Charts
Care Notes

HOME
Team 19

Care Marketplace

SeniorServe HOME

Pay for Help

Government Resources

Elizabeth T.

12 year(s) of experience

Hire Elizabeth

Compassionate and Experienced
Caregiver/Geriatric Massage Therapist
Save
Verifications

SeniorServe Insured
SeniorServe Bonded
CNA License Verified
Email Verified
SeniorServe Reviewed

HOME

DOJ Smart Search

Wellmark Case Manager

Name Verified
Date of Birth Verified

Help for Mom
Create Task

Find Caregiver

Background Checked
Appointment

Reminder

Status Update

! 10:00am Take Medication
Appointment with Physical Therapist, Sandra Nelson
Tuesday May 14, 10:00am at home.

Mom’s Care Plan
Doctor’
Doctor’s

! 6:00pm Take Medication

Medication
Caregivers
Care Circle
Care Charts
Care Notes

Hi honey, I need the gutters cleaned for winter, some boxes moved from the
basement and some light bulbs changed.

2 References Listed

Email

Assessments
Discounts

39 years old

San Francisco, CA (94110)
Interview Elizabeth

Diseases

Hello! I am a Certified Nurse Assistant (CNA) for over
a decade as well as a Licensed Massage Practitioner
living in San Francisco. In my massage practice, I
specialize in treating conditions usually associated with
the aging process. My caregiving specialties are
dementia care, incontinence care, ADL's,
companionship, cooking and travel care. Currently I am
working on advanced studies in Neuromuscular
Massage Therapy and Hospital Massage Therapy.
Team 19
BCBS Partnership
Market: $80B Home Care Industry, Not Online
Stage: Pre-Seed, Alpha Development
Evin Ollinger, CEO & Founder
Brent Daugherty, Co-Founder
Team 19 Team
Evin Ollinger – CEO. Fourth startup, two successful exits. 30
years in high-tech and online services in B2B and B2C
markets, healthcare and CPG industries.

Brent Daugherty – Dir. Development, M.S. CS, EE Lead
Mobile Web Application Developer at Eveo, leading
healthcare digital agency.

Mary Stanton – VP Care, MSW, LCSW. Senior Web Architect
HealthCommunities.com, 28 websites and 3,000 doctors.
Case management in geriatric social work and in-home
senior care.

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BCBS EngageCare

  • 1. Team 19 BCBS Partnership Customer Engagement BCBS Value
  • 3. Wellmark Case Manager Home Help for Mom Create Task Find Caregiver Appointment Reminder Status Update 10:00am Take Medication Mom’s Care Plan Doctor’s Appointment with Physical Therapist, Sandra Nelson Tuesday May 14, 10:00am at home. 6:00pm Take Medication Medication Caregivers Care Circle Care Charts Care Notes Hi honey, I need the gutters cleaned for winter, some boxes moved from the basement and some light bulbs changed.
  • 4. refreshing New Caregiver Request Elizabeth T. has been sent a request. Hi honey, I need the gutters cleaned for winter, some boxes moved from the basement and some light bulbs changed. Reminder Appointment with PT next Tuesday
  • 5. HOME Wellmark Case Manager Wellmark Case Manager Help for Mom Create Task Find Caregiver Appointment Reminder Status Update ! 10:00am Take Medication Appointment with Physical Therapist, Sandra Nelson Tuesday May 14, 10:00am at home. Mom’s Care Plan Doctor’ Doctor’s ! 6:00pm Take Medication Medication Caregivers Care Circle Hi honey, I need the gutters cleaned for winter, some boxes moved from the basement and some light bulbs changed. Care Charts Care Notes Med Compliance Appointments HOME Early Warning  Brand Extension HOME Wellmark Case Manager Help for Mom Create Task Find Caregiver Appointment Reminder Status Update  High-Value Customer Engagement ! 10:00am Take Medication Appointment with Physical Therapist, Sandra Nelson Tuesday May 14, 10:00am at home. Mom’s Care Plan Doctor’ Doctor’s ! 6:00pm Take Medication Medication Caregivers Care Circle Care Charts Care Notes Hi honey, I need the gutters cleaned for winter, some boxes moved from the basement and some light bulbs changed.  Better Outcomes  Dashboard to Wellmark
  • 6. HOME Wellmark Case Manager Help for Mom Create Task Find Caregiver Appointment Reminder Status Update ! 10:00am Take Medication Appointment with Physical Therapist, Sandra Nelson Tuesday May 14, 10:00am at home. Mom’s Care Plan Doctor’ Doctor’s ! 6:00pm Take Medication Medication Caregivers Care Circle Hi honey, I need the gutters cleaned for winter, some boxes moved from the basement and some light bulbs changed. Care Charts Care Notes HOME Team 19 Care Marketplace SeniorServe HOME Pay for Help Government Resources Elizabeth T. 12 year(s) of experience Hire Elizabeth Compassionate and Experienced Caregiver/Geriatric Massage Therapist Save Verifications SeniorServe Insured SeniorServe Bonded CNA License Verified Email Verified SeniorServe Reviewed HOME DOJ Smart Search Wellmark Case Manager Name Verified Date of Birth Verified Help for Mom Create Task Find Caregiver Background Checked Appointment Reminder Status Update ! 10:00am Take Medication Appointment with Physical Therapist, Sandra Nelson Tuesday May 14, 10:00am at home. Mom’s Care Plan Doctor’ Doctor’s ! 6:00pm Take Medication Medication Caregivers Care Circle Care Charts Care Notes Hi honey, I need the gutters cleaned for winter, some boxes moved from the basement and some light bulbs changed. 2 References Listed Email Assessments Discounts 39 years old San Francisco, CA (94110) Interview Elizabeth Diseases Hello! I am a Certified Nurse Assistant (CNA) for over a decade as well as a Licensed Massage Practitioner living in San Francisco. In my massage practice, I specialize in treating conditions usually associated with the aging process. My caregiving specialties are dementia care, incontinence care, ADL's, companionship, cooking and travel care. Currently I am working on advanced studies in Neuromuscular Massage Therapy and Hospital Massage Therapy.
  • 7. Team 19 BCBS Partnership Market: $80B Home Care Industry, Not Online Stage: Pre-Seed, Alpha Development Evin Ollinger, CEO & Founder Brent Daugherty, Co-Founder
  • 8. Team 19 Team Evin Ollinger – CEO. Fourth startup, two successful exits. 30 years in high-tech and online services in B2B and B2C markets, healthcare and CPG industries. Brent Daugherty – Dir. Development, M.S. CS, EE Lead Mobile Web Application Developer at Eveo, leading healthcare digital agency. Mary Stanton – VP Care, MSW, LCSW. Senior Web Architect HealthCommunities.com, 28 websites and 3,000 doctors. Case management in geriatric social work and in-home senior care.