The document discusses the importance of maintaining a positive attitude. It provides a top 10 list for improving one's return on energy, which includes doing something nice for others daily, thinking positively about oneself, accepting that life is not always fair, stopping blaming others, working smarter not harder, listening more and talking less, not making excuses, saying thank you, being on time, and smiling. Maintaining a positive attitude is emphasized as key to success and well-being.
This document discusses formal and informal greetings in English. It provides examples of common formal greetings like "good morning" and responses like "how are you." Informal greetings given as examples include "hello" and "hi" with responses like "pretty good." The document also contains two dialogues demonstrating the use of formal and informal greetings in conversations. It concludes by stating it will provide further study on conversations about greeting expressions.
Greetings & Response - English Communication TrainingDeepu S Nath
1) The document discusses common greetings and responses used in different social situations like meetings, with friends, and when feeling unwell.
2) The standard response to "How are you?" is usually "I'm fine", but more information can be provided to continue the conversation or if actually unwell.
3) When meeting someone after a long time, it's best to ask more detailed questions about what they've been doing rather than just exchanging greetings.
Thomas Cunningham helps retirees find health care coverage through his role as a benefits advisor. He gets to know retirees on a personal level and forms long-lasting relationships with them. Retirees often express how Thomas has "saved their life" by helping them navigate the complex world of health care options. Thomas talks with retirees for over an hour to understand their needs and ensure they have a plan that meets those needs. Many retirees consider their benefits advisor, like Thomas, a reliable friend who continues assisting them beyond the initial enrollment call.
This document provides information for an English class including class times, textbook, classroom rules and expectations, grading policies, contact information for the teacher, and an icebreaker activity. It outlines class times, rules against cheating and phones, bathroom policies. It also details attendance, participation and assignment percentages for the final grade. The teacher's contact details and background are provided along with conversation starters, topics and an activity to practice introductions.
Fanless DVRs are now possible due to new hard drives from Seagate that consume much less power and produce less heat. This allows DVRs to be built without cooling fans, reducing costs for manufacturers. Seagate's Pipeline HD drive uses 40% less energy and is optimal for building fanless DVRs. Adopting this technology allows manufacturers to build fanless DVRs, which consumers demand for environmental and acoustic reasons, and gives manufacturers a competitive edge.
The document provides an overview of the key events and causes leading up to US involvement in World War 1. It discusses the four main causes of the war, the alliances between European powers, Germany's unrestricted submarine warfare that sank US ships, and key events like the Zimmerman Telegram that finally led the US to declare war on Germany in 1917. It also summarizes domestic policies like the Selective Service Act and Espionage Act passed in the US during this period.
This document discusses formal and informal greetings in English. It provides examples of common formal greetings like "good morning" and responses like "how are you." Informal greetings given as examples include "hello" and "hi" with responses like "pretty good." The document also contains two dialogues demonstrating the use of formal and informal greetings in conversations. It concludes by stating it will provide further study on conversations about greeting expressions.
Greetings & Response - English Communication TrainingDeepu S Nath
1) The document discusses common greetings and responses used in different social situations like meetings, with friends, and when feeling unwell.
2) The standard response to "How are you?" is usually "I'm fine", but more information can be provided to continue the conversation or if actually unwell.
3) When meeting someone after a long time, it's best to ask more detailed questions about what they've been doing rather than just exchanging greetings.
Thomas Cunningham helps retirees find health care coverage through his role as a benefits advisor. He gets to know retirees on a personal level and forms long-lasting relationships with them. Retirees often express how Thomas has "saved their life" by helping them navigate the complex world of health care options. Thomas talks with retirees for over an hour to understand their needs and ensure they have a plan that meets those needs. Many retirees consider their benefits advisor, like Thomas, a reliable friend who continues assisting them beyond the initial enrollment call.
This document provides information for an English class including class times, textbook, classroom rules and expectations, grading policies, contact information for the teacher, and an icebreaker activity. It outlines class times, rules against cheating and phones, bathroom policies. It also details attendance, participation and assignment percentages for the final grade. The teacher's contact details and background are provided along with conversation starters, topics and an activity to practice introductions.
Fanless DVRs are now possible due to new hard drives from Seagate that consume much less power and produce less heat. This allows DVRs to be built without cooling fans, reducing costs for manufacturers. Seagate's Pipeline HD drive uses 40% less energy and is optimal for building fanless DVRs. Adopting this technology allows manufacturers to build fanless DVRs, which consumers demand for environmental and acoustic reasons, and gives manufacturers a competitive edge.
The document provides an overview of the key events and causes leading up to US involvement in World War 1. It discusses the four main causes of the war, the alliances between European powers, Germany's unrestricted submarine warfare that sank US ships, and key events like the Zimmerman Telegram that finally led the US to declare war on Germany in 1917. It also summarizes domestic policies like the Selective Service Act and Espionage Act passed in the US during this period.
Rotary Church Hill Elephants don't bite. - Presented 4/28/14Jim Wilson
Elephants don’t bite - at least not many folks in Richmond. What does “bite”, or get to us are the “little things” – those gnats and mosquitoes. The solution to improved performance and increase effectiveness, more success and getting more fun and love in your life is to do the “little things” better, and then you’ll get the big ones right.
This fun presentation focuses on practical techniques that people can use on a daily basis to build a positive attitude that will impact their performance levels. A list of 10 “little things” that can get your “BIG” results will be covered.
Carry emergency cash, simplify your life, and say yes to new ideas. Stop procrastinating and really listen to others. Stretch and flex to feel energized, then work on public speaking skills. Map out your career for the next 5 years, continuously learn, and network with others monthly. The document provides tips for being a smart worker, including always having backup cash, reducing stress, embracing change, avoiding delays, active listening, exercising, improving speaking abilities, planning ahead, lifelong learning, and maintaining an informal professional network.
This document discusses the importance of maintaining a positive attitude at work. It emphasizes teamwork and emphasizes, defining key aspects of a positive attitude like being solution-oriented, seeing opportunities, and having energy. It discusses developing empathy for coworkers by understanding other perspectives, actively listening, and building trust. Maintaining a positive attitude through challenging times and refraining from negativity is important for both individual and team success. Choosing to lead with positivity each day and letting that guide your interactions is presented as a key to both personal achievement and creating a collaborative work environment.
The document discusses skills and principles to help teens make effective choices, including the 7 Habits of Highly Effective Teens. It describes the habits of being proactive, beginning with the end in mind, putting first things first, thinking win-win, seeking first to understand then to be understood, synergizing, and sharpening the saw. Teens are encouraged to take responsibility for their choices and life, prioritize actions, communicate to solve problems, work as a team, and continuously improve themselves. The document provides tools to help teens navigate life's decisions and make choices based on principles rather than reactions.
This document provides 24 ways for reinventing, rebranding, and relaunching yourself. Some of the key suggestions include accepting where you currently are, identifying your top 5 supporters to spend more time with, writing down what makes you happiest, focusing on daily non-negotiables rather than end goals, giving up an unhealthy habit, saving enough money for a year of expenses, and writing down your top life goals. The overall message is that reinvention is a long-term process that involves introspection, building a strong support system, focusing on daily improvements, and having clear goals and aspirations to work towards.
This document discusses the importance of having a winning mindset. It uses the metaphor of an iceberg, where only 10% is visible above water, to represent how little others can see of one's attitudes, values and motives that drive their behavior. It then provides 11 steps to develop a winning mindset, including being happy, having an attitude of gratitude, associating with positive people, feeding your mind with positive content, focusing on purpose over outcomes, and deciding on a life purpose. The overall message is that success is determined more by one's reactions and mindset than external factors. Changing attitudes from the inside out is key to altering one's life.
This document provides tips for practicing professionalism and etiquette in the workplace. It discusses the importance of:
- Being punctual and keeping appointments
- Shaking hands firmly and making eye contact when greeting others
- Saying "please" and "thank you" in interactions
- Returning phone calls promptly and focusing fully when listening to others
- Maintaining good posture and grooming habits
- Praising subordinates publicly and providing constructive criticism privately
- Avoiding gossip or negative discussions with coworkers
Overall, the document emphasizes displaying confidence, respect, and positivity in professional interactions.
The document discusses habit #7 of Stephen Covey's 7 Habits, which is to "Sharpen the Saw." It states that a person needs to take care of their body, brain, soul, and heart to sharpen their saw, or improve themselves continuously. Some ways mentioned to take care of the body are exercise, diet, and sleep. For the brain, it suggests learning, reading, and writing. For the soul, it lists journaling, thinking, and praying. Serving others, laughing, and making friends are provided as examples for taking care of the heart. It closes by analogizing a person's life to a saw and emphasizing the importance of continuously sharpening oneself.
This document provides an overview of mindset from Alan, an expert. It discusses that mindset comes from family, friends, and experiences. Negative mindsets are stronger in our brain and come from fears of failure. The brain's role is survival and pain avoidance. There are four levels of mindset: survival, stability, success, and significance. Expectations can create a negativity gap. Positive mindset examples are provided. Taking action involves admitting problems, identifying fears/doubts, listing procrastination habits, and committing to a positive mindset and action. Developing new habits takes time through phases. The document emphasizes overcoming fears to follow your dreams.
The document discusses the importance of attitude in shaping one's destiny. It states that a positive attitude can lead one to success, while a negative attitude can be destructive. It provides several tips for daily living, including spending time each day studying scripture, seeking to understand God's will, engaging in prayer and devotion, and cultivating a quiet spirit. The document emphasizes that it is not what people have or gain, but what they save and practice that really matters. It concludes by noting that human beings can change their lives by altering their mental attitudes.
Have a good approach to life, a person with good approach and poor skills is better than a person with bad approach and good skills. Anything in life with good approach achieved brings happiness. We often like to do what other do, this world is gripped with repetitions and imitations
Have a good approach to life, a person with good approach and poor skills is better than a person with bad approach and good skills. Anything in life with good approach achieved brings happiness. We often like to do what other do, this world is gripped with repetitions and imitations, to create an identity think different and be different. Always feel unique that you are born to create history and inspire people around you. Nobody in this world cratered with less ability to do things. no box is empty, there is always some great ability hidden in everyone of us.
8 toxic activities that you really should get rid of for improve your quality...Doni Ariyanto
I set up a routine in the morning, began meditating, regularly went to the gym and read at least one book a week.
And, I didn't feel happier, more fulfilled, or stronger one year later.
And I didn't understand why, even though I had developed all these modern, strong habits, my life did not change.
Steve Jobs provided 10 golden lessons on success and life. The lessons included innovating to stay ahead as a leader, striving for excellence in all aspects, finding work you are passionate about, contributing value to others, maintaining a beginner's mindset, using technology intelligently, learning from mistakes, gaining wisdom from historical figures, making a dent in the universe with your talents, and living an authentic life true to yourself. Integrating these lessons can improve one's overall performance and life.
Group dynamics can't_we_all_just_get_along - greenville, scSyreezy Maurice
This document discusses group dynamics and effective communication. It presents tips for improving relationships through better understanding diversity, verbal and nonverbal communication, listening skills, and fostering trust and respect among group members. It encourages self-reflection on interpersonal skills and how to resolve conflicts in a way that promotes harmony. The goal is to help chapters and individuals get along better by honoring differences, communicating openly, and taking responsibility for the energy they bring to interactions.
The document is a student athlete handbook for Dakota State University's strength and conditioning program. It outlines the program's mission to help students become stronger physically, mentally and spiritually. The handbook discusses expectations for athletes, including being on time, giving best effort daily, and having a growth mindset. It also provides guidance on nutrition, exercises and developing qualities of successful athletes like time spent training and a drive to never give up. The overall goal is for athletes to reach their potential and help transform the culture of athletics at DSU.
Gratitude can change our lives hugely. But first we need to take a look at where we are right now. In fact we possibly need to do a little navel gazing, and let it all hang out a little. This book will help you to be more grateful in your life for 2013!
The document discusses the power of gratitude and its benefits. It begins with an exercise to focus on being grateful for the ability to breathe. It then discusses how keeping a gratitude journal can help shift a focus to the positives in life, even during difficult times. The benefits of gratitude discussed include improved social engagement, mental well-being, physical health, and creating a self-fulfilling cycle of attracting more things to be grateful for.
The document discusses the importance of self-care and continuous learning, referred to as "sharpening the saw." It emphasizes taking care of one's physical, mental, emotional, and spiritual well-being. This includes exercising, eating well, spending time with loved ones, learning new things, serving others, and engaging in self-reflection through journaling. The document provides discussion questions to help readers evaluate how well they "sharpen the saw" in different areas of their lives and identify steps for improvement.
This document defines self-concept, self-esteem, and self-ideal. It discusses building self-esteem through finding role models, praise, focusing on positives, and achieving goals. Self-esteem can be destroyed through comparison, self-criticism, and drug abuse. Tips are provided for building self-esteem such as identifying with positive influences, thinking positively, setting goals, and volunteering. The importance of values, accepting yourself, having realistic expectations, and emphasizing strengths is discussed. An activity encourages thinking positively and accepting compliments.
Rotary Church Hill Elephants don't bite. - Presented 4/28/14Jim Wilson
Elephants don’t bite - at least not many folks in Richmond. What does “bite”, or get to us are the “little things” – those gnats and mosquitoes. The solution to improved performance and increase effectiveness, more success and getting more fun and love in your life is to do the “little things” better, and then you’ll get the big ones right.
This fun presentation focuses on practical techniques that people can use on a daily basis to build a positive attitude that will impact their performance levels. A list of 10 “little things” that can get your “BIG” results will be covered.
Carry emergency cash, simplify your life, and say yes to new ideas. Stop procrastinating and really listen to others. Stretch and flex to feel energized, then work on public speaking skills. Map out your career for the next 5 years, continuously learn, and network with others monthly. The document provides tips for being a smart worker, including always having backup cash, reducing stress, embracing change, avoiding delays, active listening, exercising, improving speaking abilities, planning ahead, lifelong learning, and maintaining an informal professional network.
This document discusses the importance of maintaining a positive attitude at work. It emphasizes teamwork and emphasizes, defining key aspects of a positive attitude like being solution-oriented, seeing opportunities, and having energy. It discusses developing empathy for coworkers by understanding other perspectives, actively listening, and building trust. Maintaining a positive attitude through challenging times and refraining from negativity is important for both individual and team success. Choosing to lead with positivity each day and letting that guide your interactions is presented as a key to both personal achievement and creating a collaborative work environment.
The document discusses skills and principles to help teens make effective choices, including the 7 Habits of Highly Effective Teens. It describes the habits of being proactive, beginning with the end in mind, putting first things first, thinking win-win, seeking first to understand then to be understood, synergizing, and sharpening the saw. Teens are encouraged to take responsibility for their choices and life, prioritize actions, communicate to solve problems, work as a team, and continuously improve themselves. The document provides tools to help teens navigate life's decisions and make choices based on principles rather than reactions.
This document provides 24 ways for reinventing, rebranding, and relaunching yourself. Some of the key suggestions include accepting where you currently are, identifying your top 5 supporters to spend more time with, writing down what makes you happiest, focusing on daily non-negotiables rather than end goals, giving up an unhealthy habit, saving enough money for a year of expenses, and writing down your top life goals. The overall message is that reinvention is a long-term process that involves introspection, building a strong support system, focusing on daily improvements, and having clear goals and aspirations to work towards.
This document discusses the importance of having a winning mindset. It uses the metaphor of an iceberg, where only 10% is visible above water, to represent how little others can see of one's attitudes, values and motives that drive their behavior. It then provides 11 steps to develop a winning mindset, including being happy, having an attitude of gratitude, associating with positive people, feeding your mind with positive content, focusing on purpose over outcomes, and deciding on a life purpose. The overall message is that success is determined more by one's reactions and mindset than external factors. Changing attitudes from the inside out is key to altering one's life.
This document provides tips for practicing professionalism and etiquette in the workplace. It discusses the importance of:
- Being punctual and keeping appointments
- Shaking hands firmly and making eye contact when greeting others
- Saying "please" and "thank you" in interactions
- Returning phone calls promptly and focusing fully when listening to others
- Maintaining good posture and grooming habits
- Praising subordinates publicly and providing constructive criticism privately
- Avoiding gossip or negative discussions with coworkers
Overall, the document emphasizes displaying confidence, respect, and positivity in professional interactions.
The document discusses habit #7 of Stephen Covey's 7 Habits, which is to "Sharpen the Saw." It states that a person needs to take care of their body, brain, soul, and heart to sharpen their saw, or improve themselves continuously. Some ways mentioned to take care of the body are exercise, diet, and sleep. For the brain, it suggests learning, reading, and writing. For the soul, it lists journaling, thinking, and praying. Serving others, laughing, and making friends are provided as examples for taking care of the heart. It closes by analogizing a person's life to a saw and emphasizing the importance of continuously sharpening oneself.
This document provides an overview of mindset from Alan, an expert. It discusses that mindset comes from family, friends, and experiences. Negative mindsets are stronger in our brain and come from fears of failure. The brain's role is survival and pain avoidance. There are four levels of mindset: survival, stability, success, and significance. Expectations can create a negativity gap. Positive mindset examples are provided. Taking action involves admitting problems, identifying fears/doubts, listing procrastination habits, and committing to a positive mindset and action. Developing new habits takes time through phases. The document emphasizes overcoming fears to follow your dreams.
The document discusses the importance of attitude in shaping one's destiny. It states that a positive attitude can lead one to success, while a negative attitude can be destructive. It provides several tips for daily living, including spending time each day studying scripture, seeking to understand God's will, engaging in prayer and devotion, and cultivating a quiet spirit. The document emphasizes that it is not what people have or gain, but what they save and practice that really matters. It concludes by noting that human beings can change their lives by altering their mental attitudes.
Have a good approach to life, a person with good approach and poor skills is better than a person with bad approach and good skills. Anything in life with good approach achieved brings happiness. We often like to do what other do, this world is gripped with repetitions and imitations
Have a good approach to life, a person with good approach and poor skills is better than a person with bad approach and good skills. Anything in life with good approach achieved brings happiness. We often like to do what other do, this world is gripped with repetitions and imitations, to create an identity think different and be different. Always feel unique that you are born to create history and inspire people around you. Nobody in this world cratered with less ability to do things. no box is empty, there is always some great ability hidden in everyone of us.
8 toxic activities that you really should get rid of for improve your quality...Doni Ariyanto
I set up a routine in the morning, began meditating, regularly went to the gym and read at least one book a week.
And, I didn't feel happier, more fulfilled, or stronger one year later.
And I didn't understand why, even though I had developed all these modern, strong habits, my life did not change.
Steve Jobs provided 10 golden lessons on success and life. The lessons included innovating to stay ahead as a leader, striving for excellence in all aspects, finding work you are passionate about, contributing value to others, maintaining a beginner's mindset, using technology intelligently, learning from mistakes, gaining wisdom from historical figures, making a dent in the universe with your talents, and living an authentic life true to yourself. Integrating these lessons can improve one's overall performance and life.
Group dynamics can't_we_all_just_get_along - greenville, scSyreezy Maurice
This document discusses group dynamics and effective communication. It presents tips for improving relationships through better understanding diversity, verbal and nonverbal communication, listening skills, and fostering trust and respect among group members. It encourages self-reflection on interpersonal skills and how to resolve conflicts in a way that promotes harmony. The goal is to help chapters and individuals get along better by honoring differences, communicating openly, and taking responsibility for the energy they bring to interactions.
The document is a student athlete handbook for Dakota State University's strength and conditioning program. It outlines the program's mission to help students become stronger physically, mentally and spiritually. The handbook discusses expectations for athletes, including being on time, giving best effort daily, and having a growth mindset. It also provides guidance on nutrition, exercises and developing qualities of successful athletes like time spent training and a drive to never give up. The overall goal is for athletes to reach their potential and help transform the culture of athletics at DSU.
Gratitude can change our lives hugely. But first we need to take a look at where we are right now. In fact we possibly need to do a little navel gazing, and let it all hang out a little. This book will help you to be more grateful in your life for 2013!
The document discusses the power of gratitude and its benefits. It begins with an exercise to focus on being grateful for the ability to breathe. It then discusses how keeping a gratitude journal can help shift a focus to the positives in life, even during difficult times. The benefits of gratitude discussed include improved social engagement, mental well-being, physical health, and creating a self-fulfilling cycle of attracting more things to be grateful for.
The document discusses the importance of self-care and continuous learning, referred to as "sharpening the saw." It emphasizes taking care of one's physical, mental, emotional, and spiritual well-being. This includes exercising, eating well, spending time with loved ones, learning new things, serving others, and engaging in self-reflection through journaling. The document provides discussion questions to help readers evaluate how well they "sharpen the saw" in different areas of their lives and identify steps for improvement.
This document defines self-concept, self-esteem, and self-ideal. It discusses building self-esteem through finding role models, praise, focusing on positives, and achieving goals. Self-esteem can be destroyed through comparison, self-criticism, and drug abuse. Tips are provided for building self-esteem such as identifying with positive influences, thinking positively, setting goals, and volunteering. The importance of values, accepting yourself, having realistic expectations, and emphasizing strengths is discussed. An activity encourages thinking positively and accepting compliments.
4. BayLands delivers great service to Members. How much? Up to 60,000 Words per day! Do you talk to yourself? Bill Gates
5.
6. BayLands delivers great service to Members. Wake me up and then you will see my Attitude. Our attitude toward others determines their attitude toward us.
7. BayLands delivers great service to Members. Now, where did my attitude go? Radiate the attitude of well being, confidence and enthusiasm -others will follow your lead.
8. BayLands delivers great service to Members. My mental attitude towards doing my business is poor. Success or failure in anything is caused more by mental attitude than by mental capacity.
11. BayLands delivers great service to Members. My Top 10 to improve your ROE (Return on Energy 10. Every day do something nice for somebody. prozac Seratonin Top of your calendar.
12. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about Yourself.
13.
14. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about Yourself. 8. Accept that life isn’t always fair.
15. BayLands delivers great service to Members. 8. Accept that life isn’t always fair. If life was fair, Elvis would be alive and all the impersonators would be dead.
16. BayLands delivers great service to Members. Top 10 Budda said… Be Perfect!! 8. Accept that life isn’t always fair.
17. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about Yourself. 8. Accept that life isn’t always fair. 7. Stop blaming other people.
18. BayLands delivers great service to Members. Top 10 and Things… 7. Stop blaming other people… Stop it!
19. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about Yourself. 8. Accept that life isn’t always fair. 7. Stop blaming other people. 6. Work smarter not harder
20. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about Yourself. 8. Accept that life isn’t always fair. 7. Stop blaming other people. 6. Work smarter not harder 5. Listen more talk less.
21. BayLands delivers great service to Members. 10. Stop talking. 9. Put the other person at ease. 8. Show the other person that you want to hear them. 7. Remove distractions. 6. Empathize with the other person . 5. Be patient . 4. Watch your own emotions. 3. Be very slow to disagree, criticize or argue. 2. Ask lots of questions. . 1. Stop talking. 10 Rules for good listening
22. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about yourself. 8. Accept that life isn’t always fair. 7. Stop blaming other people. 6. Work smarter not harder 5. Listen more talk less. 4. Don’t make excuses.
23. BayLands delivers great service to Members. Excuses!!! Who me make excuses? Never!!! Not me.
24. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about Yourself. 8. Accept that life isn’t always fair. 7. Stop blaming other people. 6. Work smarter not harder 5. Listen more talk less. 4. Don’t make excuses. 3. Say thank you.
25. BayLands delivers great service to Members. Thank You Thank You Thank You Thank You Thank You Thank You
26. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about Yourself. 8. Accept that life isn’t always fair. 7. Stop blaming other people. 6. Work smarter not harder 5. Listen more talk less. 4. Don’t make excuses. 3. Say thank you. 2. Be on time.
27. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about Yourself. 8. Accept that life isn’t always fair. 7. Stop blaming other people. 6. Work smarter not harder 5. Listen more talk less. 4. Don’t make excuses. 3. Say thank you. 2. Be on time. 1. Smile.
29. BayLands delivers great service to Members. Top 10 10. Every day do something nice for somebody. 9. Think positive thoughts about Yourself. 8. Accept that life isn’t always fair. 7. Stop blaming other people. 6. Work smarter not harder. 5. Listen more talk less. 4. Don’t make excuses. 3. Say thank you. 2. Be on time. 1. Smile.
1. Stop Talking! It is difficult to listen and speak at the same time. 2. Put the other person at ease . Give them space and time and "permission" to speak their peace. How we look at them, how we stand or sit, makes a huge difference. Relax, and let them relax as well. 3. Show the other person that you want to hear them . Look at them. Nod when you can agree, ask them to explain further if you don't understand. Listen to understand them and their words, rather than just for your turn. 4. Remove distractions . Good listening means being willing to turn off the TV, close a door, or stop reading your mail. Give the speaker your full attention, and let them know they are getting your full attention. 5. Empathize with the other person. Especially if they are telling you something personal or painful, or something you intensely disagree with, take a moment to stand in their shoes, to look at the situation from their point of view. 6. Be patient. Some people take longer to find the right word, to make a point or clarify an issue. Give the speaker time to get it all out before you jump in with your reply. 7 . Watch your own emotions . If what they are saying creates an emotional response in you, be extra careful to listen carefully, with attention to the intent and full meaning of their words. When we are angry, frightened or upset, we often miss critical parts of what is being said to us. 8. Be very slow to disagree, criticize or argue . Even if you disagree, let them have their point of view. If you respond in a way that makes the other person defensive, even if you "win" the argument, you may lose something far more valuable! 9. Ask lots of question. Ask the speaker to clarify, to say more, give an example, or explain further. It will help them speak more precisely and it will help you hear and understand them more accurately. 10. STOP TALKING! This is both the first and the last point, because all other tools depend on it. Nature gave us two ears and only one mouth, which is a gentle hint that we should listen twice as much as we talk.