Because we
don’t stop developing,
neither will you.
About us, and what we do

For a start, we’re much, much bigger than you think.
We’re a leading payment provider that makes and takes
payments right across the US, Europe and Africa.
What’s more, we’ve gone          We are going to achieve that
from a UK credit card brand      by living in our customers’
to one that’s known for          world, and making their lives
global payments. One in five      much easier.
credit cards issued in the UK
                                 And we’re going to do it
is a Barclaycard, and we
                                 together. We’ll continue
were the first company in the
                                 making a positive impact in
UK to provide an online
                                 the communities we work in
banking facility. Add in the
                                 too. What’s more, we’ll enjoy
fact that we have a specialist
                                 the results of a job well
business service that caters
                                 done. There’s nothing like
for organisations of every
                                 thinking ahead.
size, and you’ll realise that
we’re really in a position to
make paying for anything,
anywhere, simpler than it’s
ever been.
4
Our business areas,
and where they are

There’s more to us than you think.
Our biggest area at the moment is
sales, but our commercial cards,
payment acceptance and payment
innovations are huge growth areas
too. They’re not just thinking big,
but thinking global.
We have a huge range of business
areas, so whether your talents lie
in Marketing, Credit Risk, HR,
Commercial or almost any other
function, there’s bound to be
somewhere for you to shine.
Better still, our locations are as
    diverse as the business itself, so
    there could be opportunities right
    on your doorstep in Northampton,
    London, Kirkby, Teesside, Wavertree
    or Cardiff. They could be further
    away too, since many of our sales
    people are field-based. And of
    course, we hire people across the
    globe from the UK, US and
    Philippines to South Africa, Germany
    and India.




6
There’s a huge amount
happening across the
business right now, and
there will be even more
in future thanks to
developments in technology.
Take a look here to see how
we could be paying for
purchases a short time
down the line.




Global Business Solutions     Global Commercial                  end to end businesss
(GBS) focus on our business   Payments provides total            solutions for all payments.
customers. GBS part of        spend management                   Barclaycard Loans specialise
Barclaycard includes Global   solutions to businesses in
                                                                 in point of purchase lending
Payment Acceptance, Global    the UK and worldwide,
                                                                 in the UK. Working with retail
Commercial Payments,          helping enhance control
                                                                 and motor partners, they
                              and cost effectiveness.
Loyalty Management,                                              offer tailored credit solutions
Small Business, Barclaycard   Loyalty Management offers          that enable clients to close
Loans and a dedicated         a totally new kind of reward
                                                                 more sales and consumers
                              programme in the UK;
Marketing department.                                            to buy in store, in their home
                              Barclaycard Freedom. Not
Let’s take a look at each                                        or on the internet.
                              only is the programme one
area in more depth.                                              The GBS Marketing team
                              of the biggest of its kind, it’s
Global Payment Acceptance     also one of the most simple,       helps build better business
provides convenient, secure   and can bring big rewards          solutions and focuses on
solutions for businesses      to members.                        bringing Barclaycard closer
that need to accept           Small Business supports            to customers in compelling
payments across a wide        the delivery of Barclaycard’s      ways, finding new
range of channels,            innovation experience for          channels to reach out
methods and locations.        small businesses and offers        to business customers.
Barclaycard Consumer            for all Barclaycard
Europe is made up of four       customer-facing operations,
key areas. These are            governance, control, project
Barclaycard UK,                 management and change
Germany, Entercard and          management. It’s also the
UK Secured Lending.             largest single business area
Barclaycard UK looks after      within Barclaycard, and has
the development and             operations and outsource
delivery of strategy and        suppliers across the globe.
products for all existing and   GCOO is made up of Global
future customers in the UK      Sales and Service, Global Risk
credit card market.             Operations, Global Strategy
Germany, Entercard and          and Control, Global Change
UK Secured Lending are          Management Governance
responsible for two             and three Customer
consumer-related products:      Experience Directors.
Loans and International
                                Central Functions are the
Card Issuing. Between
                                backbone of what we do.
them, Germany is
                                Our Marketing teams focus
responsible for both cards
                                on delivering products,
and loans; Entercard is a
                                channels and communications
cards business while UK
                                that engage colleagues and
secured lending manages
                                customers alike. It’s also
loans only.
                                where you’ll find our Credit
Barclaycard US offers           Risk people, who optimise
partnership card                risk against reward, and
programmes in the US to         Finance professionals who
consumers and businesses        do far more than just balance
within retail, travel and       the books. Our Corporate
financial institutions.          Affairs operation handles
Barclaycard US also markets     everything from PR and
card payment products to        public affairs to corporate
consumers and businesses        responsibility and internal
under the Juniper brand.        comms, while HR provides
Global Chief Operating          the tools and processes to
Office is the name we give to   grow and develop our people
the in-house service supplier   and leaders.


8
10
There’s always room to move on

Because we have such a diverse range of business areas,
the career paths on offer are practically limitless, whatever
your ambitions happen to be. What we ask is that you help
drive our business forward proactively, take ownership,
think ahead, work together and truly love success. It’s a
two-way street: achieve that, and you’ll have every chance
to develop. And since we’re a global company that’s part of
the wider Barclays Group, that could mean progressing
practically anywhere.
Some of the best training
     in the business

     Our people have all kinds of     personal ambitions while
     skills and all kinds of          driving business performance
     ambitions. So it stands to       at the same time. In fact,
     reason that they need all        you’ll have your own
     kinds of help in growing their   development plan that sets
     capabilities, and in             out the objectives you’ll be
     developing.                      meeting and explains how
     Some of the leading experts      you’ll contribute.
     in the field will help you grow   And of course, there’s great
     both personally and              recognition. Our Champions
     professionally, and give you     Awards are there for
     just the exposure and            people who’ve performed
     experience you need.             exceptionally well as an
     There’s continuing               individual or as part of a team.
     professional development         So if you’ve proved you want
     and excellent training too,      to be successful, you’ve
     while our ongoing coaching,      shown how you take
     feedback and support show        ownership of things as well as
     you’re a priority here, not an   work with others, and we’ve
     afterthought.                    seen how you think ahead,
     Performance development          you’ll have all the appreciation
     will help you realise your own   that deserves.



12
We look after you, and others too
     We believe in helping          So of course, we’re going to
     those around us in our         take care of you.
     communities, whether that’s  On top of training and
     by supporting homeless       development, we offer
     people into long-term        discretionary compensation
     employment, building         awards, an award-winning
     sustainable sports sites     pension scheme,
     around the world, working in Sharepurchase and
     partnership with UNICEF or   Sharesave, childcare
     recognising the Barclaycard  vouchers, up to 30 days’
     individuals who’ve shown an  holiday, private healthcare
     outstanding commitment to    (you may have to wait a
     communities. We support      qualifying period for this,
     Horizons too – a pioneering  depending on the level you
     scheme that’s been           join us at), and a Buy-A-Car
     invaluable to 250,000 single scheme. There will be lots of
     parents and their children.  opportunities for you to
     And it doesn’t stop there.   contribute to your
     We play a part in addressing community too.
     issues like climate change
     and healthcare, and we
     take responsibility for our
     role in society as well as
     support any customers
     who are in difficulty.

14
16
Here’s where you take it further

Now that you’ve applied, this is what happens next.
Assuming there is a fit between your application and the
profile we are looking for, we’ll ask you to come to
interviews where our key stakeholders will gain an insight
into your experience and business expertise. If all goes
well, and you like us too, you’ll soon be part of the team.
Barclaycard Candidate Brochure

Barclaycard Candidate Brochure

  • 1.
    Because we don’t stopdeveloping, neither will you.
  • 2.
    About us, andwhat we do For a start, we’re much, much bigger than you think. We’re a leading payment provider that makes and takes payments right across the US, Europe and Africa. What’s more, we’ve gone We are going to achieve that from a UK credit card brand by living in our customers’ to one that’s known for world, and making their lives global payments. One in five much easier. credit cards issued in the UK And we’re going to do it is a Barclaycard, and we together. We’ll continue were the first company in the making a positive impact in UK to provide an online the communities we work in banking facility. Add in the too. What’s more, we’ll enjoy fact that we have a specialist the results of a job well business service that caters done. There’s nothing like for organisations of every thinking ahead. size, and you’ll realise that we’re really in a position to make paying for anything, anywhere, simpler than it’s ever been.
  • 3.
  • 4.
    Our business areas, andwhere they are There’s more to us than you think. Our biggest area at the moment is sales, but our commercial cards, payment acceptance and payment innovations are huge growth areas too. They’re not just thinking big, but thinking global. We have a huge range of business areas, so whether your talents lie in Marketing, Credit Risk, HR, Commercial or almost any other function, there’s bound to be somewhere for you to shine.
  • 5.
    Better still, ourlocations are as diverse as the business itself, so there could be opportunities right on your doorstep in Northampton, London, Kirkby, Teesside, Wavertree or Cardiff. They could be further away too, since many of our sales people are field-based. And of course, we hire people across the globe from the UK, US and Philippines to South Africa, Germany and India. 6
  • 6.
    There’s a hugeamount happening across the business right now, and there will be even more in future thanks to developments in technology. Take a look here to see how we could be paying for purchases a short time down the line. Global Business Solutions Global Commercial end to end businesss (GBS) focus on our business Payments provides total solutions for all payments. customers. GBS part of spend management Barclaycard Loans specialise Barclaycard includes Global solutions to businesses in in point of purchase lending Payment Acceptance, Global the UK and worldwide, in the UK. Working with retail Commercial Payments, helping enhance control and motor partners, they and cost effectiveness. Loyalty Management, offer tailored credit solutions Small Business, Barclaycard Loyalty Management offers that enable clients to close Loans and a dedicated a totally new kind of reward more sales and consumers programme in the UK; Marketing department. to buy in store, in their home Barclaycard Freedom. Not Let’s take a look at each or on the internet. only is the programme one area in more depth. The GBS Marketing team of the biggest of its kind, it’s Global Payment Acceptance also one of the most simple, helps build better business provides convenient, secure and can bring big rewards solutions and focuses on solutions for businesses to members. bringing Barclaycard closer that need to accept Small Business supports to customers in compelling payments across a wide the delivery of Barclaycard’s ways, finding new range of channels, innovation experience for channels to reach out methods and locations. small businesses and offers to business customers.
  • 7.
    Barclaycard Consumer for all Barclaycard Europe is made up of four customer-facing operations, key areas. These are governance, control, project Barclaycard UK, management and change Germany, Entercard and management. It’s also the UK Secured Lending. largest single business area Barclaycard UK looks after within Barclaycard, and has the development and operations and outsource delivery of strategy and suppliers across the globe. products for all existing and GCOO is made up of Global future customers in the UK Sales and Service, Global Risk credit card market. Operations, Global Strategy Germany, Entercard and and Control, Global Change UK Secured Lending are Management Governance responsible for two and three Customer consumer-related products: Experience Directors. Loans and International Central Functions are the Card Issuing. Between backbone of what we do. them, Germany is Our Marketing teams focus responsible for both cards on delivering products, and loans; Entercard is a channels and communications cards business while UK that engage colleagues and secured lending manages customers alike. It’s also loans only. where you’ll find our Credit Barclaycard US offers Risk people, who optimise partnership card risk against reward, and programmes in the US to Finance professionals who consumers and businesses do far more than just balance within retail, travel and the books. Our Corporate financial institutions. Affairs operation handles Barclaycard US also markets everything from PR and card payment products to public affairs to corporate consumers and businesses responsibility and internal under the Juniper brand. comms, while HR provides Global Chief Operating the tools and processes to Office is the name we give to grow and develop our people the in-house service supplier and leaders. 8
  • 9.
  • 10.
    There’s always roomto move on Because we have such a diverse range of business areas, the career paths on offer are practically limitless, whatever your ambitions happen to be. What we ask is that you help drive our business forward proactively, take ownership, think ahead, work together and truly love success. It’s a two-way street: achieve that, and you’ll have every chance to develop. And since we’re a global company that’s part of the wider Barclays Group, that could mean progressing practically anywhere.
  • 11.
    Some of thebest training in the business Our people have all kinds of personal ambitions while skills and all kinds of driving business performance ambitions. So it stands to at the same time. In fact, reason that they need all you’ll have your own kinds of help in growing their development plan that sets capabilities, and in out the objectives you’ll be developing. meeting and explains how Some of the leading experts you’ll contribute. in the field will help you grow And of course, there’s great both personally and recognition. Our Champions professionally, and give you Awards are there for just the exposure and people who’ve performed experience you need. exceptionally well as an There’s continuing individual or as part of a team. professional development So if you’ve proved you want and excellent training too, to be successful, you’ve while our ongoing coaching, shown how you take feedback and support show ownership of things as well as you’re a priority here, not an work with others, and we’ve afterthought. seen how you think ahead, Performance development you’ll have all the appreciation will help you realise your own that deserves. 12
  • 13.
    We look afteryou, and others too We believe in helping So of course, we’re going to those around us in our take care of you. communities, whether that’s On top of training and by supporting homeless development, we offer people into long-term discretionary compensation employment, building awards, an award-winning sustainable sports sites pension scheme, around the world, working in Sharepurchase and partnership with UNICEF or Sharesave, childcare recognising the Barclaycard vouchers, up to 30 days’ individuals who’ve shown an holiday, private healthcare outstanding commitment to (you may have to wait a communities. We support qualifying period for this, Horizons too – a pioneering depending on the level you scheme that’s been join us at), and a Buy-A-Car invaluable to 250,000 single scheme. There will be lots of parents and their children. opportunities for you to And it doesn’t stop there. contribute to your We play a part in addressing community too. issues like climate change and healthcare, and we take responsibility for our role in society as well as support any customers who are in difficulty. 14
  • 15.
  • 16.
    Here’s where youtake it further Now that you’ve applied, this is what happens next. Assuming there is a fit between your application and the profile we are looking for, we’ll ask you to come to interviews where our key stakeholders will gain an insight into your experience and business expertise. If all goes well, and you like us too, you’ll soon be part of the team.