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Team Members :
Rahul Lamba
Rishabh Mann
Bhuvnesh Sharma
What is the meaning of Banker?
 According to H.L. HART – the banker is one who receives
money, collects cheques and drafts, for customers, with an
obligation to honour the cheques drawn by customers from
time to time subject to availability of amounts in the
account.
 A banker is a dealer in capital or more properly a dealer in
money.
 He is an intermediate party between the borrower and the
lender. He borrows from one party and lends to another.
 Banking has been defined as “Accepting for the purpose
of lending or investment of deposits of money from the
public, repayable on demand or otherwise and withdrawals
by check, draft, order or otherwise.
What is the meaning of a
Customer?
 A customer is a person who maintains an account with
the bank, without taking into consideration the
duration and frequency of operation of his account.
 To be a customer of the bank.
– One should have an account with the bank.
– One should deal with the bank in its nature of
regular banking business.
– One should deal with the bank without
consideration of the duration and frequency of
operation of his account.
Expectations of a customer from
the bank:
 His money will be kept safe by the bank.
 It will be returned on demand within
business hours.
 The money will be intact and safe and will
give some thing by the way of return
(interest).
Banker and Customer Relationship
Types:
1. General Relationship
-Debtor and Creditor
2. Special Relationship
- Principal and Agent
- Pawner and Pawnee
- Mortgager and Mortgagee
- Bailer and Bailee
General Relationship
Debtor and Creditor:
 The true relationship between banker and
customer is primarily of a debtor and
creditor.
 When a customer deposits money with a
bank, the bank then is the debtor and the
customer is the creditor.
Special Relationship
Principal and Agent:
 The special relationship between the customer
and the banker is that of principal and agent.
 The customer (principal) deposits checks,
drafts, dividends for collection with the bank.
 He also gives written instructions to the bank
to purchase securities, pay insurance premium,
installments of loans etc on his behalf.
 When the bank performs such agency services,
he becomes an agent of his customer.
Pawner and Pawnee:
 When a customer Pledge goods and
documents as security for an advance he
then become Pawner (Pledger) and the bank
becomes the pawnee (pledgee).
 The pledged goods are to be returned intact
to the pawner after the debt is repaid by
him.
Mortgager and Mortgagee relationship:
 Mortgage is the transfer of an interest in specific
immovable property for the purpose of securing
the payment of money advanced or to be advanced
by way of loan.
 When a customer pledges a specific immovable
property with the bank as security for advance, the
customer becomes mortgager and banker is the
mortgagee.
Bailer and Bailee relationship:
 A bailment is the delivery of goods in trust. A bank
may accept the valuables of his customer such as
jewellary, documents, securities for safe custody.
 In such a case the customer is the Bailer and the bank
is bailee.
 The bank (bailee) charges a very small amount as
service charges for safe custody of the valuables from
his customer (bailer).
 This relationship between the bank and the customer
as bailee and bailer started from the days of earlier
goldsmiths.
THANK YOU

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banker and customer relationshipppp.pptx

  • 1. Team Members : Rahul Lamba Rishabh Mann Bhuvnesh Sharma
  • 2. What is the meaning of Banker?  According to H.L. HART – the banker is one who receives money, collects cheques and drafts, for customers, with an obligation to honour the cheques drawn by customers from time to time subject to availability of amounts in the account.  A banker is a dealer in capital or more properly a dealer in money.  He is an intermediate party between the borrower and the lender. He borrows from one party and lends to another.  Banking has been defined as “Accepting for the purpose of lending or investment of deposits of money from the public, repayable on demand or otherwise and withdrawals by check, draft, order or otherwise.
  • 3. What is the meaning of a Customer?  A customer is a person who maintains an account with the bank, without taking into consideration the duration and frequency of operation of his account.  To be a customer of the bank. – One should have an account with the bank. – One should deal with the bank in its nature of regular banking business. – One should deal with the bank without consideration of the duration and frequency of operation of his account.
  • 4. Expectations of a customer from the bank:  His money will be kept safe by the bank.  It will be returned on demand within business hours.  The money will be intact and safe and will give some thing by the way of return (interest).
  • 5. Banker and Customer Relationship Types: 1. General Relationship -Debtor and Creditor 2. Special Relationship - Principal and Agent - Pawner and Pawnee - Mortgager and Mortgagee - Bailer and Bailee
  • 6. General Relationship Debtor and Creditor:  The true relationship between banker and customer is primarily of a debtor and creditor.  When a customer deposits money with a bank, the bank then is the debtor and the customer is the creditor.
  • 7. Special Relationship Principal and Agent:  The special relationship between the customer and the banker is that of principal and agent.  The customer (principal) deposits checks, drafts, dividends for collection with the bank.  He also gives written instructions to the bank to purchase securities, pay insurance premium, installments of loans etc on his behalf.  When the bank performs such agency services, he becomes an agent of his customer.
  • 8. Pawner and Pawnee:  When a customer Pledge goods and documents as security for an advance he then become Pawner (Pledger) and the bank becomes the pawnee (pledgee).  The pledged goods are to be returned intact to the pawner after the debt is repaid by him.
  • 9. Mortgager and Mortgagee relationship:  Mortgage is the transfer of an interest in specific immovable property for the purpose of securing the payment of money advanced or to be advanced by way of loan.  When a customer pledges a specific immovable property with the bank as security for advance, the customer becomes mortgager and banker is the mortgagee.
  • 10. Bailer and Bailee relationship:  A bailment is the delivery of goods in trust. A bank may accept the valuables of his customer such as jewellary, documents, securities for safe custody.  In such a case the customer is the Bailer and the bank is bailee.  The bank (bailee) charges a very small amount as service charges for safe custody of the valuables from his customer (bailer).  This relationship between the bank and the customer as bailee and bailer started from the days of earlier goldsmiths.