Bank Operations PowerPoint Presentation Slides

Bank
Operations
Delivering consistent customer experience by
transforming bank operational model.

Table of Content
2
Bank Overview
› Introduction
› Bank Operations Architecture Overview
• Front Office Operations
• Middle Office Operations
• Back Office Operations
› What is Current State of Bank Operations ?
Action Plan
› Transforming Banking Operations
› Front Office Customer Centric Transformation
Process
› Middle Office Operations Optimization
› Back Office Operations Transformation
Budget and Cost Analysis
› Budget for Implementing Digital Solution to
Functional Areas
› Cost Reduction Initiative - Outsourcing
Supply Chain Activities
Dashboard
› Tracking Total Loans and Deposits
› Tracking Customer Activities and Revenue
Generated
› Tracking Online Banking Activities
› Tracking Customer Satisfaction Score
› Tracking Customer Retention Rate
Overall Impact of Bank Operations
TransformationWhere Bank is Lagging ?
› Present Digital Delivery Gap in Bank
› Bank Comparative Analysis
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Employee Training Schedule
› Training Duration and Cost
› Internal Training of Employees
› External Training Schedule with Cost
Banking Industry Analysis
› Bank Operations Trends in Banking Sector
› Impact of Optimizing Bank Operations

Table of Content
3
Bank Overview
› Introduction
Action Plan
Process
Functional Areas
Dashboard
Generated
TransformationWhere Bank is Lagging ?

Introduction
4
This slide depicts information regarding the bank’s objective of becoming technology advanced. This slide also displays information regarding the investment that bank will make for digital implementation and
benefits associated with the implementation
Investment
In next 2 years, an investment of $10 MM in bank operations
optimization which will include
Overall reduction of
operational costs
Automated
workflow
Streamlining
processes
Benefits
Highly motivated employees
will aid individual and
corporate customers through a
technological revolution
› Employee satisfaction score will
increase by 25%
› Employee productivity will increase
by 20%
Streamlining operational
processes
› Reducing turnaround time by 20%
Reducing operational costs
› Back office operational costs by
15%
Overall improving customer
experience
› Customer satisfaction score will
increase by 30%
› Customer retention rate will
increase by 25%
Objective
To transform XYZ bank operations in order to maintain its position as the
innovation leader in Seattle and becoming one of the top five innovative
banks in US

Bank Operations Architecture Overview – Front Office
5
The purpose of this slide to provide information regarding front office operations and services that occur in bank on daily basis. The front office deals with direct interaction with customers
Customer Relationship Management Deliver Channel Management Marketing
› Corporate finance
› Trading
› Research
› Add text here
› Commercial
lending
› Commercial
payments
› International trade
services
› Cash and liquidity
management
› Add text here
Investment
Banking
Commercial &
Business Banking
› Payments and
remittances
› Deposits and
liability
› Cards/ unsecured
loans
› Secured loans/
mortgages
› Add text here
› Portfolio
management
› Financial planning
› Add text here
Retail
Banking
Wealth
Management
› Health
› Life
› Accident
› Retirement and
pension
› Annuity
› Add text here
› Personal and
business casualty
› Personal and
business property
› Add text here
Insurance
Non -
Life Insurance
Sales & Service – Marketing Customer & Product Management (“Front Office”)

Bank Operations Architecture Overview – Middle Office
6
The purpose of this slide to provide information regarding middle office operations and services that occur in bank on daily basis. The middle office operations handles the risk and governance part
Risk Management (Middle Office)
Financial Risk Modelling Liquidity Risk Operational Risk
Fraud/ AML Market Risk Credit Risk
Governance & Compliance
Financial Control Audit Financial Reporting
Corporate Financial
Management
Regulations Compliance

Bank Operations Architecture Overview – Back Office
7
The purpose of this slide to provide information regarding back office operations and services that occur in bank on daily basis. The back office consist of administrative, payment services
Core Processing (“Back Office”)
Customer and Account information – Onboarding and maintenance Contact History / CRM
Customer Information
Payments, Clearing & Settlement
International Payments Domestic Payments Financial Messaging
Trade clearing Statements and advices
Account analysis
& billing
Loan origination
Treasury operations Forex
Liability/ deposits
services
Loan servicing
Matching &
confirmations
Corporate actions
Cards - Issuance &
servicing
Collateral management
Add text here Add text here Add text here Add text here
Banking
Wealth management
Add text here
Rating
Add text here
Policy admin
Claim processing
Private Banking &
Wealth Management Insurance

What is Current State of Bank Operations ?
8
This slide explains the present operational issues that bank is facing which leads to high costs, poor agility and decreased customer satisfaction which leads to adversely impact on overall bank performance
CurrentSate
Paper based Processes
Manual work and
disconnected
Siloed Data Sources
Information, tools are not shared
among different departments
Complex IT Systems
High level of uncertainty
Impact
High Costs
› Labor costs is 15% more than
industry standard
› Rework and error costs is
30% more
› Infrastructure maintenance
costs is 25% higher
Poor Agility
› Unable in launching new product
rapidly – Projects get delayed by 2-3
months
Poor Customer
Satisfaction
› Delay in response time by 2 hrs
› Lack in seamless experience
which reduced customer
satisfaction score by 45%

Table of Content
9
Bank Overview
› Introduction
Where Bank is Lagging ?
Action Plan
Process
Functional Areas
Dashboard
Generated
Transformation

Present Digital Delivery Gap in Bank
10
The slide displays the current delivery gap the firm has been facing in context to digital related activities and how much the bank lag in the mentioned focus areas as compared to the industry benchmark
Focus Areas Industry Standard Current Firm Capability Firm Lag
Real time synchronization 95% 24% 71%
Location driven services 83% 18% 65%
Customer analytics 94% 25% 69%
Multi channel integration 90% 40% 50%
Cognitive intelligence 74% 18% 56%
Digital advisory services 83% 30% 53%
Personal recommendation
assistance
86% 22% 64%
Add text here - - -
Add text here - - -

Bank Comparative Analysis
11
The slide explains the present situation of bank as compared to the industry standard and its’s major competitors that are existing in the market by comparing them on various attributes
Error and scope of
rework
10% 34% 15% 8% 11% 13%
Cost incurred 650,000,000 700,000,000 875,000,000 525,000,000 595,000,000 825,000,000
Delay in Customer
response time
5-15 mins 2 hr 30 mins 20 mins 25 mins 30 mins
Attributes
Industry
Benchmark
Own Firm Competitor 1 Competitor 2 Competitor 3 Competitor 4

Table of Content
12
Bank Overview
› Introduction
Action Plan
Process
Functional Areas
Dashboard
Generated
Transformation

Bank Operations Trends in Banking Sector
13
Various trends that are prevailing in the banking sector are mentioned so that bank can transform itself in context to the ongoing trends that are existing in banking industry
30%
Decrease in people
requirement in bank
operations in future
95%
Banks believe in
employers re-skilling
70%
Costlier in serving a
traditional account than a
fully digital account
87%
Banks considered
digital transformation
as bank priority
14%
Are IT related costs in banking
compared to industry average
(7%) that occur due to siloed,
outdated applications
Spent annually on
operations annually on non
optimized operating model
65%
Banks will become digitally
mature by 2020 as
compared to 20% in 2018
>$60
Billion
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.

Impact of Optimizing Bank Operations at Industry Level
14
This slide explains what will be the impact of digitization in bank industry. How banks will get benefitted by becoming digitally advanced and what are the losses that banks will incur without digitization
By 2025, Without Digitization Banks could lose
of their profits in
consumer finance
60%
in payments and small
business lending
34%
in wealth
management
30%
in mortgages
20%
With Digitization of Bank Operations
› Greater efficiency
› Cost reduction
› Enhanced customer experience
› Potential annual savings with
Assets under Management
(AUM) of $100 MM - $300 MM
› Errors in processes with
regulatory components,
ultimately reducing risk
2 – 3x $1m+ Zero

Table of Content
15
Bank Overview
› Introduction
Action Plan
Process
Functional Areas
Dashboard
Generated
Transformation

Transforming Banking Operations
16
The slide depicts the various operational strategies that bank can use in handling the issue it is facing. Technology used in order to achieve the objectives are mentioned like electronic storage is used to make
services shared in order to avoid data sources silos
*UBL – Universal Business Language
Problem Objective Operational Strategy Software/ Technology Implementation Duration
Paper based processes
Digital platform -
Volume reduction and reduce
duplication
› Standardization of client facing
processes like reducing client
onboarding process cycle time by
80%
Digital invoicing by UBL – open library
for XML documents like purchase
orders, invoice, transport logistics
1-3 months
Siloed data sources
Drive efficiency and enhance customer
experience
› Shared services within LOBs to
maintain client relationship
Optical character recognition
Electronic storage
Document scanning
3-5 months
Complex IT systems
Operational activities standardization
and simplification
› Standardize IT platforms with
minimal customization across the
globe
› Lean business processes
› Consolidating regional data centers
through IT global shared services
Unified ledger integration
Real time synchronization through
block chain technology
1- 2 months

Front Office Customer Centric Transformation Process
17
The front office operations can be transformed by focusing on customer centric processes like customer relationship management that will lead to standardization of customer related processes by using cloud
based technology with the duration to implement it in the organization
Objective
Operational
Strategy
Technology
Used
Tools
Used
Implementation
Duration
Cost of
Implementation
Customer Relationship
Management
› Standardization of client
facing processes like
tracking customer data
› 360-degree customer
profile
› Real time reporting
Cloud based technology HubSpot CRM, Zoho CRM 1 - 4 months $15,000
Delivering omnichannel
experience
› Customer complaint
handing
› Automating low value
transactions
› Personalize human
interaction
› Embrace human –
machine interaction
Artificial intelligence,
predictive analytics, robotic
process automation
Add text here 3-4 months $20,000
Digital onboarding process
› Streamlining application
process by requesting
fewer documents from
customers
› Customized services
with effective support
across channels
Machine learning
Artificial intelligence
Appway 2-3 months $11,000
Service Delivery
Management
› Add text here
› Add text here
Add text here Add text here 2-4 months $12,000

Middle Office Operations Optimization
18
The middle office operations can be transformed by focusing on managing regulatory compliance and governance like risk management that will lead to reducing frauds and building better reputation bank by
regular audits and reviews
Objective Operational
Strategy
Technology
Used
Tools
Used
Implementation
Duration
Cost of
Implementation
Risk Management
(fraud reduction)
Governance
› Regular audits
› Anti money laundering process
› KYC
› Improved fraud detection
› Regular review of
organizational structure, roles
and responsibilities for proper
documentation
› Centralized issue management
process
Robotic process
automation
Machine learning
Add text here
Hexanika, 360 Factors,
CrowdCheck, Accuity
Progression matrix, Document
request list
1-2 months
3-4 months
$25,000
$35,000
Effective compliance
maintenance
Building positive
reputation
› Establishing compliance
program
› Cross departments regulatory
reviews
› Routine internal auditing and
monitoring
› Performance benchmark and
auditing
› Add text here
RegTech – helps bank in
meeting regulatory
requirements via
technology
Merlon Intelligence,
RegTek Solutions ,
Catelas
2-3 months $30,000

Back Office Operations Transformation
19
The back office operations can be transformed by focusing on managing customer information and payments related issues like settlement and clearing. These operations can be handled by maintaining
customer information in customer information file and payments systems like large value payments system
Customer information
maintenance
› Digital file to store all
crucial information about
bank customer’s personal
and account information,
transactions
Customer Information
System
Customer information File 1 month $35,000
Payments clearings and
settlement
› Safe, ubiquitous and
faster payments
› Reduce fraud risk
› Advanced safety and
security in payment
system
› End to end efficiency in
cross border payments
Securities settlement
systems
Large value payment
systems – handle large
value payments and time
critical payments
Clearing House Interbank
Payment System (CHIPS) –
real time transmitting and
settling payments among
participating banks
Zelle
Remote deposit capture
1- 2 months $25,000
Add text here › Add text here Add text here Add text here Add text here Add text here
Add text here › Add text here Add text here Add text here Add text here Add text here
Objective
Operational
Strategy
Technology
Used
Tools
Used
Implementation
Duration
Cost of
Implementation

Table of Content
20
Bank Overview
› Introduction
Action Plan
Process
Functional Areas
Dashboard
Generated
Transformation

Training Duration and Cost (1/2)
21
The plan is prepared for necessary training of the specific employees in various departments for their development. The required training is presented with the duration and training cost
Total
Employees
Employees that
Require Training
Training
Skill Set
Duration
Cost per
Employee ($)
Marketing 40 30 Digital marketing 6 months 150
Operations 20 15 Lean management 3 months 200
Finance 20 10
Overall financial
management
3 months 225
Strategy 30 15 Add text here 3 months 150
Human Resource 10 7 Strategic HR planning 3 months 100
Add text here Add text here Add text here Add text here Add text here Add text here
Add text here Add text here Add text here Add text here Add text here Add text here
Department

Training Duration and Cost (2/2)
22
The plan is prepared for necessary training of the specific employees in various departments for their development. The required training schedule is presented with the duration and training cost.
Focus Activities Duration In house External
Cost per
Employee
Compliance Team
› Reskilling
› To meet demands of
everchanging risk,
business and
regulatory
environment
› Redirecting
resources from data
management to
increase compliance
remediation and
reporting
› Maintaining balance
between streamlining
process and
flexibility to address
evolving challenges
and requirements
2-4 months Yes $75
Team A › Add text here › Add text here Add text here Add text here Add text here Add text here
Team B › Add text here › Add text here Add text here Add text here Add text here Add text here
Team C › Add text here › Add text here Add text here Add text here Add text here Add text here
Team

Internal Training of Employees
23
The internal training that is required by employees is presented in this slide. This kind of training they will get by their colleagues, peers. This kind of training can be cross functional. Activities required in such
kind training are mentioned in the slide
Objectives Description Activities
Digitization of bank processes
Technical skills training
Data analysis, automation,
programming
Self assessment tools
One on one evaluation
Risk handling and fraud
management
Risk management and compliance
training
Skills Development
Role playing
Handling information siloes Cross functional projects handling
Podcasts
Online modules
Role playing
Add text here Add text here Add text here

External Training Schedule with Cost
24
The employees will also require external training which will play important role in their development. The external training will be given by experts of various fields. This training will not be free, and charges will
cost the firm per employee
Advanced software training
› Self assessment tools
› 3 hours class
› 3 online modules
› $150 per employee
› 7 hour blended real time online
class
› 3 – in person seminars
Advanced skills training
› 4 hours class
› One on One evaluation
class
› 3 coaching sessions
Governance and compliance
training
› 4 hours class
› Role playing
class
› 3 coaching sessions
› 3-hour role playing
Risk management
› 4 30 min. podcasts
› Role playing
class
› 3 in person seminars
› 3-hour role playing
Levels
01 02Packages

Table of Content
25
Bank Overview
› Introduction
Action Plan
Process
Functional Areas
Dashboard
Generated
Transformation

Budget for Implementing Digital Solution to Functional Areas
26
Firm has prepared a budget for making bank technologically advanced by installing digital solutions with information regarding their cost of implementation and duration
Anti money laundering XYZ Software 5 hr $15,000
Risk Management ABC Software 2 hr $12,000
Client Onboarding Process Add text here Add text here Add text here
Payment processing Add text here Add text here Add text here
Multi channel customer
management
Document Management Add text here Add text here Add text here
Functional
Area
Software
Implement
Duration
Cost of
Implementation

Cost Reduction Initiative – Outsourcing Supply Chain Activities
27
This purpose of this slide is to have information regarding the how the firm can reduce its expenses by outsourcing some of the additional services.
Cash supply chain
activity
Bank Service
charges
(Cost/ Month)
Third party service
charges
(Cost/ Month)
Savings/
Month
Savings %
Courier Services $208.00 $172.00 $36.00 17.3%
ATM Maintenance $165.00 $90.00 $75.00 45.5%
Currency
Management
$150.00 $50.00 $100.00 66.7%
Currency processing - $115.51 ($115.51) n/a
Add text here $85.56 $64.17 $21,39 25.0%
Total $608.56 $491.68 $116,88 19.2%

Table of Content
28
Bank Overview
› Introduction
Action Plan
Process
Functional Areas
Dashboard
Generated
Transformation

Dashboard – Tracking Total Loans and Deposits
29
This slide contains dashboard that are used to track the loans and deposits in the bank
$1.3 $1.3
$0.9
$0.6
$0.0
$0.2
$0.4
$0.6
$0.8
$1.0
$1.2
$1.4
West South North East
By Region
$0.19
$0.24
$0.20
$0.27
$0.11
$0.33
$0.38
$0.39
$0.62
$0.56
$0.60
$0.00 $0.10 $0.20 $0.30 $0.40 $0.50 $0.60 $0.70
Mid Atlantic
Greast Lakes
Greast Rains
Southeast
Pacific
Northeast
Northeast
Mideast
Galf
South Contral
Southeast
By District (Sub – Region)
$4.1B
Total (Dec 2019)
10.8%
Growth Rate (12 Mo)
5.4%
Growth Rate (12 Mo)
2.7%
Growth Rate (12 Mo)
$0.0
$3.4
$3.9
$3.5
$4.0 $4.1 $3.9 $4.0 $3.9 $4.1 $3.9 $4.1
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
12 Month Trend

Dashboard – Tracking Customer Activities and Revenue Generated
30
This slide contains dashboard that will allow bank to track the customer activities in terms of new customer acquired, customer acquisition cost and overall revenue generated.
50
70 70
120
180
230
0 €
50 €
100 €
150 €
200 €
250 €
300 €
January February March
Compared to Previous Year
Last Period Current Period
35
32
29
25
30
39
0
5
10
15
20
25
30
35
40
Compared to Pervious Year
1.5
1.8 2
4.5
5.8 6
0 €
2 €
4 €
6 €
8 €
Compared to previous Year
8.135 €
78,324 €
CAC vs Customer Lifetime Value
(CLV)
CAC CLV
Revenue
$652,875
Actual
Revenue
$457,875
Target
Revenue
118%
Target Achievement
# of New Customers
97
New
Customers
110 Target
88%
Target Achievement
Avg. Revenue per Customer
$6,575
Actual
Revenue
$4,575
Target
Revenue
Customers Acquisition
Cost (CAC)
$3,675 Actual CAC
$2,622 Target CAC
104%
Target Achievement
103%
Target Achievement
9.6x

Dashboard – Tracking Online Banking Activities
31
This slide contains dashboard that will allow bank to track the online customer activities in terms of new customer connected with bank on online platform, fraud prevention. It will also help the bank in tracking
the numbers of employees that are connected to bank through mobile access
0
20000
40000
07:27 PM 07:30 PM 07:33 PM 07:36 PM
Transactions
Online Banking
16,409
Users Connected
0
20000
40000
60000
07:27 PM 07:30 PM 07:33 PM 07:36 PM
Mobile Operations
Mobile Access
24,082
Employees Connected
Payroll Service
0
20
40
07:27 PM 07:30 PM 07:33 PM 07:36 PM
Self Service Corrections
78%
0% 20% 40% 60% 80% 100%
Paycheck Calculated this Month
Express Invoicing
0
5000
10000
07:27 PM 07:30 PM 07:33 PM 07:36 PM
Invoices
8,981
Current Invoices
74%
Account in Debt
Account Management
5,192
USD Average Balance
0
15
30
07:27 PM 07:30 PM 07:33 PM 07:36 PM
Blocked Authorizations
Fraud Prevention
1000
3000
5000
07:27 PM 07:30 PM 07:33 PM 07:36 PM
Transactions Validated per Second
800F
870F
730F
610F
920F
ATM
USA, North America

Target (75%)
Dashboard – Tracking Customer Satisfaction Score
32
This slide contains dashboard that depicts the overall customer satisfaction into quantitative form
74%
Total (Dec 2019)
94%
Best Demonstrated
57%
Worst Demonstrated
+1%
Avg. Variance Target
78% 77%
74%
60%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
South East West North
By Region
63%
49%
69%
70%
76%
77%
77%
82%
83%
85%
95%
0% 20% 40% 60% 80% 100%
Greast Lakes
Mideast
Southweast
Galf
Northeast
Greast Rains
Pacific
South Contral
Mid Atlantic
Northewest
Southeast
By District (Sub – Region)
73.3%
70.3%
75.4%
79.1%
75.1%
72.7% 73.2%
77.5%
81%
71.5%
75.5%
74.3%
70%
72%
74%
76%
78%
80%
82%
January February March April May June July August September October November December
12 Month Trend

Dashboard – Tracking Customer Retention Rate
33
This slide contains dashboard that will allow bank to track the retention rate of customer within span of 6 months. Number of accounts that are successfully retained by the bank. It will also bank in tracking
accounts that are cancelled
Net Retention (with 6 Month Range)
$0 $2 $4 $6
Contraction
Last Month: $4.5k
$0 $2 $4 $6
Expansion
Last Month: $4.6k
Account Name Date Seats Lifetime Type MRR
Porky P.I.G. Jul 20 2 2.5 - $40
Duckworth Jul 20 1 8.2 - $20
Mickey MO Jul 19 1 4.3 - $20
Wiley Jul 19 8 2.5 Partner $160
Road Runners Jul 19 2 1.2 - $40
Bugsy Jul 18 1 23.6 - $20
Minnie Jul 18 1 18.2 - $20
Pete’s Pans Jul 18 1 13.3 - $20
Sleeping Beautiful Jul 17 2 8.7 - $40
Hook’ Small C….. Jul 17 1 2.1 - $20
Goof Glue Jul 16 3 2.5 - $60
Aladdin Rugs Jul 15 2 2.3 - $40
12 2 7.47.4 $500
$0 $2 $4 $6
Cancel
Last Month: $5.7k
$5.4k $1.6k $8.2k
$0 $1 $2 $3 $4 $5 $6
Net Retention
Last Month: 98.10%
100.98%
Net MRR: $14,264 Net Retention: $1,278
Cancelled Accounts (This Week)

34
This slide contains dashboard that will allow bank to track the retention rate of customer within span of 6 months. Number of accounts that are successfully retained by the bank. It will also bank in tracking
accounts that are cancelled
MRR (Direct/ Partner)
-$773
-$3,100
-$833
-$773
$2,454
$4,660
-$4,000 -$3,500 -$3,000 -$2,500 -$2,000 -$1,500 -$1,000 -$500 $0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 $4,000 $4,500 $5,000
Partner
Direct
MRR
Cancel
Contraction
Expansion
Dashboard – Tracking Customer Retention Rate
95%
97%
99%
101%
103%
105%
-20000
-15000
-10000
-5000
0
5000
10000
15000
20000
Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17
Retention Components Over Time
Cancel Expansion Contraction Net Retention
97.5%
97.7%
97.9%
98.1%
98.3%
98.5%
98.7%
-200
-100
0
100
200
300
400
500
600
Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr 17 May-17 Jun-17 Jul-17
Retention
#Accounts
# Account Retention
Cancel New Net Retention

Table of Content
35
Bank Overview
› Introduction
Action Plan
Process
Functional Areas
Dashboard
Generated
Transformation

Overall Impact of Bank Operations Transformation (1/2)
36
This slide depicts the impact of successful transformation in terms of bank operations which resulted in reduction of overall bank expenses. In house training of customers has lower down training costs by 21%
17%
Overall Transformation
Process Costs reduced
due to
› Big Data analytics
› Machine learning
› Add text here
27%
Decrease in Error
Remediation Costs due to
› Improved system operations
› Add text here
21%
Reduction in Training Costs
due to
› Certified and trained
employees with regular and
in-house training
› Add text here
26%
Decrement in Distribution
Costs due to
› Overall costs reduced by
outsourcing some activities at
lower prices
› Add text here
37%
Decrease in Overall
Labor Costs due to
› Overall labor cost has
been reduced by
automating and
digitizing processes
› Add text here

Overall Impact of Bank Operations Transformation (2/2)
37
This slide depicts the impact of successful transformation in terms of bank operations which resulted in reduction of overall bank expenses. Compliance optimization has resulted in integration of financial and
operational data into regulatory reporting framework. It also depicts that how much the focus area has been improved from the previous state
Focus Past State Present State Benefit
Client Onboarding
Process
55% 92%
Enhanced Onboarding
Process
› Less KYC Fraud
› Better customer
relationship
› Add text here
Risk management 28% 88%
› Regular auditing
› Fewer risk fraud
› Add text here
Back Office Operations
Optimization
38% 88%
› Add text here
› Add text here
› Add text here

Bank Operations Icons Slide
38

Technology Adoption and Usage
40
The purpose of this slide to provide information regarding the technology advancement and increased usage of digital platform in banking sector.
38%
51%
17%
33%
Mobile Banking** Fintech Services ***
2019 2020
0
20
40
60
80
100
2012 2013 2014 2015 2016 2017 2018 2019 2020
Percent of U.S adults who own
Internet
Smartphone
Broadband
Social Media
Tablet

30 60 90 Days Plan for Internal Training
41
The slide tells about the 30 60 90 days plan for the internal training that employee will get.
30
Days
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capture your audience's attention.
Technical Training
Skills development
60
Days
Cross functional
project handling
90
Days
Performance Management

Our Mission
42
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your audience's attention.
Vision
Mission
Goal

Meet Our Team
43
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audience's attention.
Name Here
Designation
Name Here
Designation
Name Here
Designation

44
About Us
Target Audience
Value Clients
Preferred by Many

Comparison
45
60%
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to your needs and capture your
Text Here
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it to your needs and capture your
Text HereThis slide is 100% editable. Adapt
Text Here
15%
25%

Timeline
46
audience's attention
Text Here
Text Here
Text Here
Text Here
201920182017 2020

Financial
47
50%
In 2020
Minimum
95%
In 2020
Maximum
Medium
In 2020
75%

Post it Notes
48
Text Here
Text Here
Text Here

49
Thank You
Email Address
emailaddress123@gmail.com
Contact Number
0123456789
Address
# street number, city, state

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