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“BagoSphere’s intense training model is
showing the most potential for preparing people who
would be considered near hires before the training,
into successful call center agents.”
Paul Felton, Recruitment Manager,
Teleperformance Bacolod
BagoSphere
Vision
A world where every youth can
pursue what they love, earn a good
living & build a better future for the
next generation

zhihan@bagosphere.com /confidential – Do not distribute

2

BagoSphere
“A world of
possibilities
opened up for me”
Elvie Cabigon, 24
High School Graduate
Bago City
Pilot Student Graduate
Transcom CSR for 2 years

BagoSphere
Massive
Opportunity

Manila

US$ 11 billion Business
Process Outsourcing
industry of the Philippines

By 2016, 800,000 direct
BPO jobs are expected to be
created in the Philippines
Bacolod City
BagoSphere
Training Industry Landscape
× Unknown to
youths
× Too expensive

4,800
High School
graduates
from Bago City every year

× Low Pass rate
× 2 weeks training
× Lack of soft skills

5 Training
Centers
“BagoSphere’s
Competition”

Hundreds of
Job Openings
at Call Centers in
Bacolod City every year

In Bacolod City
5

BagoSphere
Our Model
Job
Specific
skills
Financial
Support

Youth pays US$12 as a
commitment fee
And takes a tuition loan

English
language

+ $ Commission
from the call
center
Life Skills

Financial
Literacy

Youth pays back her
tuition loan

We help these
companies save on
their hiring costs
6

BagoSphere
2011 Pilot

7
2012 Raised Capital

8
2013 Started operations

9
Built a strong team & advisors

10
Our Key Insights
It is possible to
train high school
graduates to
become
call center agents

College Graduates
High School Graduates

70%
30%

of our
alumni are
high
school
graduates

11

BagoSphere
Our Key Insights
Many rural youths can’t get jobs
because of confidence issues
Successful Placement

13%

87% of our
graduates found
employment in
call centers one
month from
graduation
12

BagoSphere
Our Key Insights
It’s not just the hard skills
that are important

7.45am:
15 minute meditation to help
students reduce stress & focus in class
13

BagoSphere
Our Key Insights
Recruiting well is as
equally important
as training well

Out of the 300
applicants since May
this year, only

25%
are selected

Selected

Not Selected

14

BagoSphere
Our Key Insights
Working closely with our
BPO clients to deliver high
performing employees

Field trip to Teleperformance
15

BagoSphere
“…BagoSphere’s intense
training model is
showing the most potential
for preparing people who
would be considered near
hires before the training, into
successful call center agents.”
Paul Felton,
Recruitment Manager

16

BagoSphere
Our Traction
Today

93

2013

2014

121 350

Graduates & Graduates & Graduates &
Students
Students
Students

3

4

6

BPO Clients

BPO Clients

BPO Clients

“Small World Group looks forward to its partnership
with the BagoSphere team in expanding their efforts
to raise rural youths out of poverty through a forprofit social enterprise model.”
Frank Levinson, Partner, SWGI.

Capital raising here

Scaling & Growth
From 2015, BagoSphere aims to
implement these strategies to
enhance the pipeline of talents
to BPO companies.




Licensing the curriculum
Train the trainer’s
program

17

BagoSphere
For $1 invested, $16 is created in
benefit for Bago Community
Impact Projections
Year 1 Inputs

$49,238

PV of 3-year Inputs

$203,329

Year 1 Impact

$706,279

PV of 3-year Impact

$3,237,895

Year 1 SROI Projection

14.34

Composition of BagoSphere Impact

3-year SROI Projection

Impact on an Individual
Student

15.92

Employed Unemployed

Increased income to
students in BPO

1%
1%

Projections
provided by:

65%

$871

$759

Improved health to
students in BPO

34%

Student input
..of which, student fees

$383

$383

..of which, time commitment

$488

$376

$4,259

$4,972

4.89

6.55

Increased income to
non-BPO students

Impact
Increased income to
BPO-leavers

Student SROI

Impact Investment Shujog Limited (Shujog)
#02-01 Hui Seng Building, 38 Carpenter Street, Singapore 059917
info@shujog.org | www.shujog.org | twitter.com/shujog

18
Our Team
Zhihan Lee
CEO

Ellwyn Tan
COO

Majal Roa
Marketing
Officer

Tippi
Fernandez
Special
Projects

Vincent
Mijares
Trainer

Jazel Medel
Accounts

Charry
Luntad
Trainer

Lynette
Lacson
Recruitment

Eros
Estenote
Admin

19

BagoSphere
Advisors & Funders
Mdm. Elizabeth
Prakasam

Mr. Frank
Levinson

Former CEO of COPC
Inc. Asia Pacific

Managing director
of Small World
Group

Atty. Jocelle
Batapa-Sigue
Chair, The National ICT
Confederation
of the Philippines
(NICP)

Prof. Albert Teo
Deputy-Director
University Scholars
Program, National
University of Singapore
(NUS)

Mr. En Lee
Co-Head, Asia Pacific
for LGT Venture
Philanthropy

Ms. Tricia Y. Matti,

Mr. Eng Tong Tan

City Administrator,
City Government of
Bago

Managing Director
Alphatech Holding
Pte Ltd

Ms. Lara Dudley

Ms. Pia Bernal

Co-founder,
Business Strategist
The Talent Society

Manager of Social
Enterprise
Investments,
Kickstart Ventures

Mr. Julian Corden
Sikuli, Founding
Partner , Former CEO
of Touchbase Asia
20

BagoSphere
Thank you!
Ellwyn Tan
+63 9155220286
ellwyn@bagosphere.com

21

BagoSphere

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Bagosphere for ASEAN LEAD Youth Summit (3 Dec 2013)

  • 1. “BagoSphere’s intense training model is showing the most potential for preparing people who would be considered near hires before the training, into successful call center agents.” Paul Felton, Recruitment Manager, Teleperformance Bacolod BagoSphere
  • 2. Vision A world where every youth can pursue what they love, earn a good living & build a better future for the next generation zhihan@bagosphere.com /confidential – Do not distribute 2 BagoSphere
  • 3. “A world of possibilities opened up for me” Elvie Cabigon, 24 High School Graduate Bago City Pilot Student Graduate Transcom CSR for 2 years BagoSphere
  • 4. Massive Opportunity Manila US$ 11 billion Business Process Outsourcing industry of the Philippines By 2016, 800,000 direct BPO jobs are expected to be created in the Philippines Bacolod City BagoSphere
  • 5. Training Industry Landscape × Unknown to youths × Too expensive 4,800 High School graduates from Bago City every year × Low Pass rate × 2 weeks training × Lack of soft skills 5 Training Centers “BagoSphere’s Competition” Hundreds of Job Openings at Call Centers in Bacolod City every year In Bacolod City 5 BagoSphere
  • 6. Our Model Job Specific skills Financial Support Youth pays US$12 as a commitment fee And takes a tuition loan English language + $ Commission from the call center Life Skills Financial Literacy Youth pays back her tuition loan We help these companies save on their hiring costs 6 BagoSphere
  • 10. Built a strong team & advisors 10
  • 11. Our Key Insights It is possible to train high school graduates to become call center agents College Graduates High School Graduates 70% 30% of our alumni are high school graduates 11 BagoSphere
  • 12. Our Key Insights Many rural youths can’t get jobs because of confidence issues Successful Placement 13% 87% of our graduates found employment in call centers one month from graduation 12 BagoSphere
  • 13. Our Key Insights It’s not just the hard skills that are important 7.45am: 15 minute meditation to help students reduce stress & focus in class 13 BagoSphere
  • 14. Our Key Insights Recruiting well is as equally important as training well Out of the 300 applicants since May this year, only 25% are selected Selected Not Selected 14 BagoSphere
  • 15. Our Key Insights Working closely with our BPO clients to deliver high performing employees Field trip to Teleperformance 15 BagoSphere
  • 16. “…BagoSphere’s intense training model is showing the most potential for preparing people who would be considered near hires before the training, into successful call center agents.” Paul Felton, Recruitment Manager 16 BagoSphere
  • 17. Our Traction Today 93 2013 2014 121 350 Graduates & Graduates & Graduates & Students Students Students 3 4 6 BPO Clients BPO Clients BPO Clients “Small World Group looks forward to its partnership with the BagoSphere team in expanding their efforts to raise rural youths out of poverty through a forprofit social enterprise model.” Frank Levinson, Partner, SWGI. Capital raising here Scaling & Growth From 2015, BagoSphere aims to implement these strategies to enhance the pipeline of talents to BPO companies.   Licensing the curriculum Train the trainer’s program 17 BagoSphere
  • 18. For $1 invested, $16 is created in benefit for Bago Community Impact Projections Year 1 Inputs $49,238 PV of 3-year Inputs $203,329 Year 1 Impact $706,279 PV of 3-year Impact $3,237,895 Year 1 SROI Projection 14.34 Composition of BagoSphere Impact 3-year SROI Projection Impact on an Individual Student 15.92 Employed Unemployed Increased income to students in BPO 1% 1% Projections provided by: 65% $871 $759 Improved health to students in BPO 34% Student input ..of which, student fees $383 $383 ..of which, time commitment $488 $376 $4,259 $4,972 4.89 6.55 Increased income to non-BPO students Impact Increased income to BPO-leavers Student SROI Impact Investment Shujog Limited (Shujog) #02-01 Hui Seng Building, 38 Carpenter Street, Singapore 059917 info@shujog.org | www.shujog.org | twitter.com/shujog 18
  • 19. Our Team Zhihan Lee CEO Ellwyn Tan COO Majal Roa Marketing Officer Tippi Fernandez Special Projects Vincent Mijares Trainer Jazel Medel Accounts Charry Luntad Trainer Lynette Lacson Recruitment Eros Estenote Admin 19 BagoSphere
  • 20. Advisors & Funders Mdm. Elizabeth Prakasam Mr. Frank Levinson Former CEO of COPC Inc. Asia Pacific Managing director of Small World Group Atty. Jocelle Batapa-Sigue Chair, The National ICT Confederation of the Philippines (NICP) Prof. Albert Teo Deputy-Director University Scholars Program, National University of Singapore (NUS) Mr. En Lee Co-Head, Asia Pacific for LGT Venture Philanthropy Ms. Tricia Y. Matti, Mr. Eng Tong Tan City Administrator, City Government of Bago Managing Director Alphatech Holding Pte Ltd Ms. Lara Dudley Ms. Pia Bernal Co-founder, Business Strategist The Talent Society Manager of Social Enterprise Investments, Kickstart Ventures Mr. Julian Corden Sikuli, Founding Partner , Former CEO of Touchbase Asia 20 BagoSphere
  • 21. Thank you! Ellwyn Tan +63 9155220286 ellwyn@bagosphere.com 21 BagoSphere