Bagosphere is a social enterprise that helps rural Filipino youth to qualify for Business Process Outsourcing (BPO) jobs, through intensive two- month training and an innovative business model that capitalizes on multi-sector partnerships. http://www.bagosphere.com/
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Bagosphere for ASEAN LEAD Youth Summit (3 Dec 2013)
1. “BagoSphere’s intense training model is
showing the most potential for preparing people who
would be considered near hires before the training,
into successful call center agents.”
Paul Felton, Recruitment Manager,
Teleperformance Bacolod
BagoSphere
2. Vision
A world where every youth can
pursue what they love, earn a good
living & build a better future for the
next generation
zhihan@bagosphere.com /confidential – Do not distribute
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BagoSphere
3. “A world of
possibilities
opened up for me”
Elvie Cabigon, 24
High School Graduate
Bago City
Pilot Student Graduate
Transcom CSR for 2 years
BagoSphere
4. Massive
Opportunity
Manila
US$ 11 billion Business
Process Outsourcing
industry of the Philippines
By 2016, 800,000 direct
BPO jobs are expected to be
created in the Philippines
Bacolod City
BagoSphere
5. Training Industry Landscape
× Unknown to
youths
× Too expensive
4,800
High School
graduates
from Bago City every year
× Low Pass rate
× 2 weeks training
× Lack of soft skills
5 Training
Centers
“BagoSphere’s
Competition”
Hundreds of
Job Openings
at Call Centers in
Bacolod City every year
In Bacolod City
5
BagoSphere
6. Our Model
Job
Specific
skills
Financial
Support
Youth pays US$12 as a
commitment fee
And takes a tuition loan
English
language
+ $ Commission
from the call
center
Life Skills
Financial
Literacy
Youth pays back her
tuition loan
We help these
companies save on
their hiring costs
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BagoSphere
11. Our Key Insights
It is possible to
train high school
graduates to
become
call center agents
College Graduates
High School Graduates
70%
30%
of our
alumni are
high
school
graduates
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BagoSphere
12. Our Key Insights
Many rural youths can’t get jobs
because of confidence issues
Successful Placement
13%
87% of our
graduates found
employment in
call centers one
month from
graduation
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BagoSphere
13. Our Key Insights
It’s not just the hard skills
that are important
7.45am:
15 minute meditation to help
students reduce stress & focus in class
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BagoSphere
14. Our Key Insights
Recruiting well is as
equally important
as training well
Out of the 300
applicants since May
this year, only
25%
are selected
Selected
Not Selected
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BagoSphere
15. Our Key Insights
Working closely with our
BPO clients to deliver high
performing employees
Field trip to Teleperformance
15
BagoSphere
16. “…BagoSphere’s intense
training model is
showing the most potential
for preparing people who
would be considered near
hires before the training, into
successful call center agents.”
Paul Felton,
Recruitment Manager
16
BagoSphere
17. Our Traction
Today
93
2013
2014
121 350
Graduates & Graduates & Graduates &
Students
Students
Students
3
4
6
BPO Clients
BPO Clients
BPO Clients
“Small World Group looks forward to its partnership
with the BagoSphere team in expanding their efforts
to raise rural youths out of poverty through a forprofit social enterprise model.”
Frank Levinson, Partner, SWGI.
Capital raising here
Scaling & Growth
From 2015, BagoSphere aims to
implement these strategies to
enhance the pipeline of talents
to BPO companies.
Licensing the curriculum
Train the trainer’s
program
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BagoSphere
18. For $1 invested, $16 is created in
benefit for Bago Community
Impact Projections
Year 1 Inputs
$49,238
PV of 3-year Inputs
$203,329
Year 1 Impact
$706,279
PV of 3-year Impact
$3,237,895
Year 1 SROI Projection
14.34
Composition of BagoSphere Impact
3-year SROI Projection
Impact on an Individual
Student
15.92
Employed Unemployed
Increased income to
students in BPO
1%
1%
Projections
provided by:
65%
$871
$759
Improved health to
students in BPO
34%
Student input
..of which, student fees
$383
$383
..of which, time commitment
$488
$376
$4,259
$4,972
4.89
6.55
Increased income to
non-BPO students
Impact
Increased income to
BPO-leavers
Student SROI
Impact Investment Shujog Limited (Shujog)
#02-01 Hui Seng Building, 38 Carpenter Street, Singapore 059917
info@shujog.org | www.shujog.org | twitter.com/shujog
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19. Our Team
Zhihan Lee
CEO
Ellwyn Tan
COO
Majal Roa
Marketing
Officer
Tippi
Fernandez
Special
Projects
Vincent
Mijares
Trainer
Jazel Medel
Accounts
Charry
Luntad
Trainer
Lynette
Lacson
Recruitment
Eros
Estenote
Admin
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BagoSphere
20. Advisors & Funders
Mdm. Elizabeth
Prakasam
Mr. Frank
Levinson
Former CEO of COPC
Inc. Asia Pacific
Managing director
of Small World
Group
Atty. Jocelle
Batapa-Sigue
Chair, The National ICT
Confederation
of the Philippines
(NICP)
Prof. Albert Teo
Deputy-Director
University Scholars
Program, National
University of Singapore
(NUS)
Mr. En Lee
Co-Head, Asia Pacific
for LGT Venture
Philanthropy
Ms. Tricia Y. Matti,
Mr. Eng Tong Tan
City Administrator,
City Government of
Bago
Managing Director
Alphatech Holding
Pte Ltd
Ms. Lara Dudley
Ms. Pia Bernal
Co-founder,
Business Strategist
The Talent Society
Manager of Social
Enterprise
Investments,
Kickstart Ventures
Mr. Julian Corden
Sikuli, Founding
Partner , Former CEO
of Touchbase Asia
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BagoSphere