Baccara Holidays is a tourism company based in Crete that offers a variety of travel services including transportation via fleet of buses, accommodations, excursions, and specialized activity tours. The company aims to provide high quality service to clients of all budgets while catering to their individual needs through innovative, diverse, and flexible options. Baccara Holidays prides itself on supporting clients and looking for new ways to improve the customer experience.

1. Company Profile 2010

2. Aims & Objectives To give a high quality service to all of our guests To cater for all budgets To ensure guests requirements are met at all times To regard all of our clients as individuals To be innovative, diverse and flexible To offer on-going support & negotiation in order to give clients exactly what they require To instil your company name into the mind of holidaymakers through providing a high quality service, promotion & marketing Raise clients company profile Offer controlled implementation, cost effectiveness and evaluation Continually look at ground-breaking ideas and ways to improve

3. Baccara Holidays Benefits & Services Fleet of company owned buses Company owned centrally located offices Knowledge of tourism, PR & marketing Enthusiastic, motivated & highly proficient staff High profit margin Ability to adapt to suit clients needs and requirements All resorts Airport transfers Private transfers Accommodation Excursions Individual holidays Car hire Group travel Bespoke tours Specialist holidays Weddings Sport training camps

4. Fleet of Luxury Buses Mini-bus 16 seater VIP 33 seater 49 seaters 55 seater 74 seater Fully air-conditioned Fully fitted seatbelts Reclining seats On-board refreshments

5. Accommodation 3, 4 & 5* Hotels Apartments Luxury private villas Self-catering Half board Full board All-inclusive

6. Full Excursion Programme Samaria Gorge Knossos Palace Spinalonga Island Santorini Cruise Anopolis Cretan Night & Water City

7. Full Excursion Programme Matala Plateau of Lassithi Gortys Rethymno Town

8. Group Trips and Special Interest Tours Choose your own adventure tours Culture tours Religious tours Walking & botanical tours Ornithology tours Olive picking Sports training camps Golfing holidays Diving holidays Spa holidays Village life tours Bespoke tours Conferences & incentives Free places for tour leaders 24 hour guide

9. Greek Culture Tour Wine tasting course Greek cooking class Pottery class Archaeological tour Botany & nature walk Village life tour

10. Religious Tours Crete is full of beautiful monasteries, chapels and churches that house magnificent frescos and icons full of history, dating from 961. The churches, places intended to meet the needs of Christian worship, are a characteristic element of the Greek landscape. Their decoration – whether paintings, mosaic or other always reflects the Orthodox doctrine. Like the churches, monasteries are closely connected with the history and tradition of Greece. The monuments of the Greek Orthodox religion are an integral part of the National heritage. The Byzantine and Post-Byzantine churches with their important iconography, mosaics, murals and rare icons, the cathedrals, the chapels and shrines of the countryside as well as the monasteries, all speak for the intense dedication to Greek traditions and the close interconnection of art with religious worship throughout the centuries.

11. Botanical & Walking Tours Crete is a botanical paradise, the island boasts 2,000 species of plants – 160 of which do not exist anywhere else in the World. Every year, botanists and gardeners flock to see one of Europe’s best floral displays and to seek out choice endemic plants. After the winter rain, the wild, rocky landscape is flushed with green, fields and hillsides are bright with flowers, water flows in gorges and the air fills with birdsong. Crete is also a very popular destination for walkers and it is easy to understand why with the breathtaking backdrop of sea and mountains, along with the mild climate, it is the perfect way to discover untouched Crete.

12. Ornithology Tours Crete is home to a number of rare and endangered birds such as the Lammergeier or Bearded Vulture ( Gypaetus barbatus ), Golden Eagle ( Aquila chrysaetos ), and Bonelli’s Eagle ( Hieraaetus fasciatus ). Crete is 250 km long and is almost like a miniature continent with many mountain ranges, gorges, coastal fields, beaches, seasonal rivers and pools and even high mountain deserts. All these habitats mean that birding is very varied throughout the year. The terrain varies all across the island and t he Greek bird list currently stands at 422 species. Many of these never occur in North or Western Europe or only as vagrants. Many of the birds here are as likely to have their origins in the Middle East or Africa rather than in Europe. At migration time just about anything can turn up. Spring migration does not end until early July and Autumn migration is well under way by mid August so there is something moving for most of the year.

13. Olive Picking Olive oil production held a prominent position in the Minoan society and economy as is shown by excavations and findings (earthenware jars, recordings on tablets & remains of oil mills). During the Minoan Period, olives were treated and oil was produced. The olive tree was worshipped as sacred and its oil, besides being offered to the Gods it was also used in the production of perfumes, medicine and in daily life as a basic product in diet, lighting and heating. Even today olive oil plays a dominating role, there is practically no Cretan dish, which is not served with olive oil. There are approximately 11,000,000 olive trees in Crete and the trees are harvested between the months of November to January. The cultivation technique today is not very different from the one used in ancient times, shaking the olive tree branches until the olives fell into nets, lying on the ground, the nets are then gathered and the olives taken to be cleaned or to be pressed. This is a community activity and everyone participates working at their own pace and experts will guide novices through the procedure, explaining the ancient and traditional methods used by Cretan countrymen.

14. Sports Training Camps We work very closely with the local sports authorities here in Crete and can organise everything from; Accommodation Airport Transfers Transfers to Facilities Training Camps & Tours Competitions Friendly Games With all standards from; Local Teams School Groups Youth Teams Semi-Professionals Professionals Many activities such as; Football Swimming Athletics Tennis Basketball Volleyball Handball Meeting all of your clients requirements including; Equipment Liaison Organisation Support

15. Golfing Holidays The Crete Golf club is a marvelous new addition to Europe’s rich reservoir of courses and it will soon be regarded as one of the finest tests in the whole of the southern Mediterranean. The new Bob Hunt PGA masterpiece is best described as a desert golf course hewn out of rolling landscape little more than half an hour from the international airport of Heraklion. It boasts a series of memorable holes that will test every aspect of a golfer’s repertoire and offers stunning views over mountainous landscape that has hardly changed since the Minoan era back in 2600 to 1100 BC. The views on the back nine are incomparable and so is the service offered to visitors. Staff can supply a fine selection of quality hire clubs. They will go out of their way to fix up games for single golfers and can even arrange transportation as and when required. The standard of service at Crete Golf Club is exemplary and adds a great deal to what is already a special experience.

16. Weddings Sunshine, golden sandy beaches, cloudless skies, and a light Mediterranean breeze. We will do everything to ensure that the big day is perfect, in idyllic surroundings with a back-drop of breathtaking scenery, with friends and family or just the happy couple. We offer a wide range of services to suit every budget, from a basic to a luxury package we will tailor-make the perfect wedding, assist with the paper work and legalities and assign a wedding planner to facilitate the preparations

17. Weddings Continued Some of the options available: Photos DVD Venue Hire Flowers Wedding Cake Accommodation Transport Hair & Make-up Stylist Spa Day Manicure Chauffeur Driven Limousine Private Boat Hire Group Excursions Baby Sitting Service

18. Our Pledge Competitive handling fees Low transfer costs Negotiation & communication Staff incentives & commission High earning potential High quality service On-going support Staffing solutions

19. Contact Us Baccara Holiday Services The Old National Road, Kato Gouves, Crete 70014 Tel: 0030 28970 42844/5 Fax: 0030 28970 42847 info@baccara-holidays.gr [email_address] Kostas Stefanakis Managing Director www.baccara-holidays.gr