AXE body spray- Explore ways to retain
    the experimental buyers group.
      What should be the frequency of the
    launch of new fragrances?
 Analyze the consumer buying behavior for the
  product deodorant and brand AXE in specific.
 Identify the composition of buyers and suggest
  the ways to increase the repetitive consumer
  group.
 Discover consumption pattern of the deodorant
  consumer.
 Understand consumer lifestyle.
 Expectations and feedback of AXE deo spray
  consumer.
 Comparison of the perceptions of consumers
  about AXE deo spray and other existing brands.
Sub         Market Research               Hypothesis                Quest no.
    problem             Objectives                                          relevant
1. What        To analyze the consumer   1. The age group of 20-30 is   3
  influences   buying behavior for the   highest consumer of AXE
  the          product deodorant and     deo spray.
  consumer to brand AXE in specific.     2. Axe deo spray ad is most    10
  buy the                                appealing ad.
  product?                               3. The youth believe the       11, 17,18,19
                                         choice of their deo brands
                                         affects their personality.

                                         4. A person shows medium       14, 15,13,A3
                                         level of involvement in
                                         purchase

                                         5. Executives/Professionals    16
                                         don’t use AXE deodorant
Sub problem                  Market              Hypothesis           Quest no.
                                Research                                     relevant
                                Objectives
2. What is the          To discover              1. A person has a           7,12
frequency of purchase   consumption pattern of   collection of more than
of deo?                 the deodorant            one variety of deo spray.
                        consumer.
                                                 2. A person uses one or     26 27
                                                 two units of deo spray of
                                                 150ml per month.
                                                 3. The expenditure on deo   6, 25
                                                 spray has greater share
                                                 than other personal care
                                                 products
                                                 4. Consumer sprays deo      22,
                                                 more than once in a day.
Sub                  Market                   Hypothesis                Quest
       problem                Research                                              no.
                              Objectives                                         relevant
3. How does            To understand         1. Expenditure on deo spray is      4, 5
consumer               consumer lifestyle.   related to income/pocket money.
lifestyle affect the
                                             2. A deo spray user spends          25,27
purchase and use
                                             Rs.150 to Rs.300 per unit on deo.
of deo?

                                             3. The age and occupation           2, 3
                                             determines the spending
                                             capability of consumer.

                                             4. Each youth has experimented      8, 26
                                             with more than 3 brands

                                             5. The youth moves with trend       20,21, 24
                                             and axe deo spray is a trend.
Sub problem            Market                  Hypothesis                Quest no.
                             Research                                           relevant
                             Objectives



4. What is the          To know the        Axe deo has a strong fragrance.      A7
satisfaction level of   expectations and
AXE deo user about      feedback of        The packaging is attractive and      A7
the brand?              AXE deo spray      easy to use.
                        consumer.

                                           It prevents body odor                A7

                                           The effect of deo lasts for a day.   A7


                                           The axe deo has a good               A7
                                           quality(no side effects/ allergic)
Sub                 Market                  Hypothesis            Quest no.
       problem            Research                                           relevant
                          Objectives
5. how better is    To compare the       1. youth prefer deo with strong   28
the image of AXE perceptions of          fragrance.
deo in comparison consumers about        2. people have tried more than    A1, A2, A6
with other deo in   AXE deo spray        two varieties of Axe brand
the minds of        and other existing
consumers?          brands.              3.people want to experiment new   A5, A10
                                         varieties


                                         4.Axe deo makes the person        A8
                                         stylish and hence confident.


                                         5.AXE offers value for money      A4, A6, A9
                                         i.e., quality and quantity is
                                         satisfactory
Test of Reliability of Data
      Reliability Statistics             L4: Guttman split-half
                                          reliability.
Lambda       1                 .614
                                         The L4 is again
             2                 .707       somewhat
             3                 .691       acceptable.
             4
                                         Result of reliability
                               .549
                                          test: SOMEWHAT
             5                 .691       ACCEPTABLE.
             6                 .731

N of Items                       9
Sample Size calculation
   Confidence level considered is 95%.
   The calculations are done by classifying the respondents
    as follows:
   Age group:
      = 3.84      2 = 0.1882    = 0.4339
   Sampling error = (z * ) / n = 0.1227            -- f5.1
   Number of deo purchased per month
      = 1.32       = 0.5869   Sampling error = 0.1660
   Number of times the deo sprayed
      = 0.7900 Sampling error = 0.223
   Purchase period
      = 0.8218 Sampling error = 0.2348
    Note: = Mean, = Standard Deviation
    In all the 4 cases we see that the sampling error is lesser.
    Hence the sample size considered is acceptable.
    Result: Sample size = 50 (acceptable)
Age * DEOusers Cross-tabs                        The cross tabulation
                                                          shows that 84% (42
                 DEO users
                                                          out of 50
                  Other       AXE
                  users       users       Total
                                                          respondents) of the
Age      15-20            7           0           7
                                                          users of AXE
                                                          deodorant are in the
         20-25        16          20          36          age group of 20-30
         25-30            0           6           6       years
         30-35            0           1           1
Total                 23          27          50
Fav ad
                                                  Valid      Cumulative
                     Frequency       Percent     Percent      Percent
Valid   Axe                 34            68.0        68.0         68.0
        Setwet                   6        12.0        12.0         80.0
        Wild Stone               6        12.0        12.0         92.0
        Cinthol                  2         4.0         4.0         96.0
        Nivea                    1         2.0         2.0         98.0
        denim                    1         2.0         2.0        100.0
        Total               50           100.0       100.0
Descriptive Statistics
                                              A person uses one
                                               unit of deo per
                            Std.               month. And sprays
                Mean      Deviation   N        almost twice a day.
deo                                            It means a deo unit
purchased per
month
                   1.34        .593   50       can be used for
                                               about60 sprays.
number of
times deo
sprayed per
                   1.80        .782   50
day
KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.
                                                                    .703


Bartlett's Test of Sphericity    Approx. Chi-Square
                                                                  55.678


                                 Df
                                                                     15

                                 Sig.
                                                                    .000



   KMO is higher than 0.6. therefore factor analysis can
    be conducted.
Correlation Matrixa

                              axe      axe makes axe makes me    axe makes me
               axe user    confidence me attractive handsome        feel cool    axe trend
axe user
                   1.000         .089      -.013          .107           -.124         -.013
axe
confidence
                    .089        1.000       .342          .221            .271         .342

axe makes
me
attractive         -.013         .342      1.000          .447            .402         .455


axe makes
me
handsome            .107         .221       .447         1.000            .429         .285


axe makes
me feel cool       -.124         .271       .402          .429           1.000         .588

axe trend
                   -.013         .342       .455          .285            .588        1.000
Determinant = .283
Axe
                                                                              is Number
                                      I am
                                              I like Axe has Axe has        long of Axe Expen         Occu
                      It is worth   satisfied
                      paying for    with axe axe      good reasonabl Axe is lasti varieties se on Axe patio
                        axe deo      brand flavor package e price     safe ng       tried    deo user n
It is worth paying
for axe deo                 1.000       .772    .355    .829     .810   .824 .767       .533   -.184 .178 -.237

I am satisfied with
axe brand                    .772      1.000    .249    .792     .821   .836 .810       .669   -.096 .084 -.130

I like axe flavor
                             .355       .249 1.000      .249     .234   .205 .280       .117   -.081 .102 .083

Axe has good
package                      .829       .792    .249   1.000     .902   .824 .881       .687   -.078 .164 -.132

Axe has
reasonable price             .810       .821    .234    .902    1.000   .807 .892       .723   -.003 .135 -.180

Axe is safe
                             .824       .836    .205    .824     .807 1.000 .711        .518   -.142 .184 -.258

Axe is long lasting                                                             1.00
                             .767       .810    .280    .881     .892   .711            .691   .076 .170 -.121
                                                                                   0
Number of Axe                                                                                             -
varieties tried              .533       .669    .117    .687     .723   .518 .691      1.000   .023         .034
                                                                                                       .031
Expense on deo
                            -.184       -.096 -.081    -.078    -.003   -.142 .076      .023 1.000 .363 -.030

Axe user                                                                                               1.00
                             .178       .084    .102    .164     .135   .184 .170      -.031   .363         -.287
                                                                                                          0
Occupation                                                                         -                      -
                            -.237       -.130   .083   -.132    -.180   -.258           .034   -.030        1.000
                                                                                .121                   .287
Analysis Case Processing Summary


Unweighted Cases                                         N         Percent
Valid
                                                             46          32.9
Excluded           Missing or out-of-range group codes
                                                              4              2.9
                   At least one missing discriminating
                   variable                                   0               .0
                   Both missing or out-of-range group
                   codes and at least one missing
                   discriminating variable                   90          64.3

                   Total
                                                             94          67.1
Total
                                                             140        100.0
Non- parametric method
Group   Age     Axe     Samples      Dof = 3 – 1 = 2
        group   users   (ni)
                                     X2 0.05 = 5.991
                (Ri)
                                     H = [ 12 / n ( n + 1 )
                                      ][(R12 / n1) + (R22 /
A       15-     6       6
        20
                                      n2) + (R32 / n3)] –
B       20-     11      24
                                      3(n+ 1)
        25
                                     = -105 < 5.991
C       25-     3       4
        30
                                     Therefore hypothesis
                        n = 34
                                      is true.
What influences the consumer to buy the product?
 84% of axe deo users belong to 20-30 age group. Hence this
  group forms the target segment.
 The brand image is appealing to 68% of deo users.
 64% of youth believe that choice of brand defines their
  personality.
 People rely on opinion of friends than advertisement for
  purchase.
Conclusion: Age, brand image, friends are the major influencing
  factors for purchase of product.

What is the frequency of purchase of deo?
 A person uses one unit of 150ml of deo spray per month.
 Deo is sprayed twice a day.
 Deo is preferred to perfume for parties also.
 56% of personal care product amount is spent on deo.
How does consumer lifestyle affect the purchase and use of deo?
 Expenditure on deo increases with pocket money/income.
 A person spends Rs. 206 on deo every month.
 The age and occupation determine the spending.
 Youth feels usage of axe deo is moving with trend.

What is the satisfaction level of AXE deo user about the brand?
 The package and quality are major features satisfied.
  Overall, the satisfaction level of Axe deo as a product is high.
 How better is the image of AXE deo in comparison with other
  deo in the minds of consumers?
 The usage of Axe deo makes people feel confident.
 The people want to experiment with new varieties.
   Branding is important along with the other major attributes
    like price, attractive packaging and long lasting
    deodorant. These are the 3 major attributes AXE must
    focus on to satisfy the Deodorant users.

   AXE must come out with fragrances specifically for the
    professionals who can spray it on formal occasions. And
    also they must launch fragrances specific to the climatic
    seasons like in summer (cool).

   Price is critical factor while purchasing the deodorant.
    Customers are comfortable with the current pricing
    strategy; AXE must not increase its price unless it does not
    come out with fragrances which are unique only to AXE.

   AXE-Dark Temptation is the most popular variant of AXE so
    AXE must see to it that it promotes popular variants to
    retain customers.
   http:// www.indiastat.com
   http://bcs.wiley.com/he-
    bcs/Books?action=index&itemId=0470317256&bcsId=5371
   http://www.reviewstream.com
   http://www.blonnet.com/life/2004/08/27/stories/20040827001
    20300.htm
   http:// www.ibef.org
   http://www.npd-solutions.com/va.html
   http://ideas.repec.org/p/wpa/wuwpmi/0510002.html
   http://www.hul.com/
   http://www.ats.ucla.edu/stat/spss/whatstat/whatstat.htm
   http://faculty.chass.ncsu.edu/garson/PA765/discrim3.htm
   Marketing Research by David A Aaker
Axe final

Axe final

  • 2.
    AXE body spray-Explore ways to retain the experimental buyers group.  What should be the frequency of the launch of new fragrances?
  • 3.
     Analyze theconsumer buying behavior for the product deodorant and brand AXE in specific.  Identify the composition of buyers and suggest the ways to increase the repetitive consumer group.  Discover consumption pattern of the deodorant consumer.  Understand consumer lifestyle.  Expectations and feedback of AXE deo spray consumer.  Comparison of the perceptions of consumers about AXE deo spray and other existing brands.
  • 4.
    Sub Market Research Hypothesis Quest no. problem Objectives relevant 1. What To analyze the consumer 1. The age group of 20-30 is 3 influences buying behavior for the highest consumer of AXE the product deodorant and deo spray. consumer to brand AXE in specific. 2. Axe deo spray ad is most 10 buy the appealing ad. product? 3. The youth believe the 11, 17,18,19 choice of their deo brands affects their personality. 4. A person shows medium 14, 15,13,A3 level of involvement in purchase 5. Executives/Professionals 16 don’t use AXE deodorant
  • 5.
    Sub problem Market Hypothesis Quest no. Research relevant Objectives 2. What is the To discover 1. A person has a 7,12 frequency of purchase consumption pattern of collection of more than of deo? the deodorant one variety of deo spray. consumer. 2. A person uses one or 26 27 two units of deo spray of 150ml per month. 3. The expenditure on deo 6, 25 spray has greater share than other personal care products 4. Consumer sprays deo 22, more than once in a day.
  • 6.
    Sub Market Hypothesis Quest problem Research no. Objectives relevant 3. How does To understand 1. Expenditure on deo spray is 4, 5 consumer consumer lifestyle. related to income/pocket money. lifestyle affect the 2. A deo spray user spends 25,27 purchase and use Rs.150 to Rs.300 per unit on deo. of deo? 3. The age and occupation 2, 3 determines the spending capability of consumer. 4. Each youth has experimented 8, 26 with more than 3 brands 5. The youth moves with trend 20,21, 24 and axe deo spray is a trend.
  • 7.
    Sub problem Market Hypothesis Quest no. Research relevant Objectives 4. What is the To know the Axe deo has a strong fragrance. A7 satisfaction level of expectations and AXE deo user about feedback of The packaging is attractive and A7 the brand? AXE deo spray easy to use. consumer. It prevents body odor A7 The effect of deo lasts for a day. A7 The axe deo has a good A7 quality(no side effects/ allergic)
  • 8.
    Sub Market Hypothesis Quest no. problem Research relevant Objectives 5. how better is To compare the 1. youth prefer deo with strong 28 the image of AXE perceptions of fragrance. deo in comparison consumers about 2. people have tried more than A1, A2, A6 with other deo in AXE deo spray two varieties of Axe brand the minds of and other existing consumers? brands. 3.people want to experiment new A5, A10 varieties 4.Axe deo makes the person A8 stylish and hence confident. 5.AXE offers value for money A4, A6, A9 i.e., quality and quantity is satisfactory
  • 9.
    Test of Reliabilityof Data Reliability Statistics  L4: Guttman split-half reliability. Lambda 1 .614  The L4 is again 2 .707 somewhat 3 .691 acceptable. 4  Result of reliability .549 test: SOMEWHAT 5 .691 ACCEPTABLE. 6 .731 N of Items 9
  • 10.
    Sample Size calculation  Confidence level considered is 95%.  The calculations are done by classifying the respondents as follows:  Age group: = 3.84 2 = 0.1882 = 0.4339  Sampling error = (z * ) / n = 0.1227 -- f5.1  Number of deo purchased per month = 1.32 = 0.5869 Sampling error = 0.1660  Number of times the deo sprayed = 0.7900 Sampling error = 0.223  Purchase period = 0.8218 Sampling error = 0.2348 Note: = Mean, = Standard Deviation In all the 4 cases we see that the sampling error is lesser. Hence the sample size considered is acceptable. Result: Sample size = 50 (acceptable)
  • 11.
    Age * DEOusersCross-tabs  The cross tabulation shows that 84% (42 DEO users out of 50 Other AXE users users Total respondents) of the Age 15-20 7 0 7 users of AXE deodorant are in the 20-25 16 20 36 age group of 20-30 25-30 0 6 6 years 30-35 0 1 1 Total 23 27 50
  • 12.
    Fav ad Valid Cumulative Frequency Percent Percent Percent Valid Axe 34 68.0 68.0 68.0 Setwet 6 12.0 12.0 80.0 Wild Stone 6 12.0 12.0 92.0 Cinthol 2 4.0 4.0 96.0 Nivea 1 2.0 2.0 98.0 denim 1 2.0 2.0 100.0 Total 50 100.0 100.0
  • 13.
    Descriptive Statistics  A person uses one unit of deo per Std. month. And sprays Mean Deviation N almost twice a day. deo It means a deo unit purchased per month 1.34 .593 50 can be used for about60 sprays. number of times deo sprayed per 1.80 .782 50 day
  • 14.
    KMO and Bartlett'sTest Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .703 Bartlett's Test of Sphericity Approx. Chi-Square 55.678 Df 15 Sig. .000  KMO is higher than 0.6. therefore factor analysis can be conducted.
  • 15.
    Correlation Matrixa axe axe makes axe makes me axe makes me axe user confidence me attractive handsome feel cool axe trend axe user 1.000 .089 -.013 .107 -.124 -.013 axe confidence .089 1.000 .342 .221 .271 .342 axe makes me attractive -.013 .342 1.000 .447 .402 .455 axe makes me handsome .107 .221 .447 1.000 .429 .285 axe makes me feel cool -.124 .271 .402 .429 1.000 .588 axe trend -.013 .342 .455 .285 .588 1.000 Determinant = .283
  • 16.
    Axe is Number I am I like Axe has Axe has long of Axe Expen Occu It is worth satisfied paying for with axe axe good reasonabl Axe is lasti varieties se on Axe patio axe deo brand flavor package e price safe ng tried deo user n It is worth paying for axe deo 1.000 .772 .355 .829 .810 .824 .767 .533 -.184 .178 -.237 I am satisfied with axe brand .772 1.000 .249 .792 .821 .836 .810 .669 -.096 .084 -.130 I like axe flavor .355 .249 1.000 .249 .234 .205 .280 .117 -.081 .102 .083 Axe has good package .829 .792 .249 1.000 .902 .824 .881 .687 -.078 .164 -.132 Axe has reasonable price .810 .821 .234 .902 1.000 .807 .892 .723 -.003 .135 -.180 Axe is safe .824 .836 .205 .824 .807 1.000 .711 .518 -.142 .184 -.258 Axe is long lasting 1.00 .767 .810 .280 .881 .892 .711 .691 .076 .170 -.121 0 Number of Axe - varieties tried .533 .669 .117 .687 .723 .518 .691 1.000 .023 .034 .031 Expense on deo -.184 -.096 -.081 -.078 -.003 -.142 .076 .023 1.000 .363 -.030 Axe user 1.00 .178 .084 .102 .164 .135 .184 .170 -.031 .363 -.287 0 Occupation - - -.237 -.130 .083 -.132 -.180 -.258 .034 -.030 1.000 .121 .287
  • 17.
    Analysis Case ProcessingSummary Unweighted Cases N Percent Valid 46 32.9 Excluded Missing or out-of-range group codes 4 2.9 At least one missing discriminating variable 0 .0 Both missing or out-of-range group codes and at least one missing discriminating variable 90 64.3 Total 94 67.1 Total 140 100.0
  • 18.
    Non- parametric method Group Age Axe Samples  Dof = 3 – 1 = 2 group users (ni)  X2 0.05 = 5.991 (Ri)  H = [ 12 / n ( n + 1 ) ][(R12 / n1) + (R22 / A 15- 6 6 20 n2) + (R32 / n3)] – B 20- 11 24 3(n+ 1) 25  = -105 < 5.991 C 25- 3 4 30  Therefore hypothesis n = 34 is true.
  • 19.
    What influences theconsumer to buy the product?  84% of axe deo users belong to 20-30 age group. Hence this group forms the target segment.  The brand image is appealing to 68% of deo users.  64% of youth believe that choice of brand defines their personality.  People rely on opinion of friends than advertisement for purchase. Conclusion: Age, brand image, friends are the major influencing factors for purchase of product. What is the frequency of purchase of deo?  A person uses one unit of 150ml of deo spray per month.  Deo is sprayed twice a day.  Deo is preferred to perfume for parties also.  56% of personal care product amount is spent on deo.
  • 20.
    How does consumerlifestyle affect the purchase and use of deo?  Expenditure on deo increases with pocket money/income.  A person spends Rs. 206 on deo every month.  The age and occupation determine the spending.  Youth feels usage of axe deo is moving with trend. What is the satisfaction level of AXE deo user about the brand?  The package and quality are major features satisfied. Overall, the satisfaction level of Axe deo as a product is high.  How better is the image of AXE deo in comparison with other deo in the minds of consumers?  The usage of Axe deo makes people feel confident.  The people want to experiment with new varieties.
  • 21.
    Branding is important along with the other major attributes like price, attractive packaging and long lasting deodorant. These are the 3 major attributes AXE must focus on to satisfy the Deodorant users.  AXE must come out with fragrances specifically for the professionals who can spray it on formal occasions. And also they must launch fragrances specific to the climatic seasons like in summer (cool).  Price is critical factor while purchasing the deodorant. Customers are comfortable with the current pricing strategy; AXE must not increase its price unless it does not come out with fragrances which are unique only to AXE.  AXE-Dark Temptation is the most popular variant of AXE so AXE must see to it that it promotes popular variants to retain customers.
  • 22.
    http:// www.indiastat.com  http://bcs.wiley.com/he- bcs/Books?action=index&itemId=0470317256&bcsId=5371  http://www.reviewstream.com  http://www.blonnet.com/life/2004/08/27/stories/20040827001 20300.htm  http:// www.ibef.org  http://www.npd-solutions.com/va.html  http://ideas.repec.org/p/wpa/wuwpmi/0510002.html  http://www.hul.com/  http://www.ats.ucla.edu/stat/spss/whatstat/whatstat.htm  http://faculty.chass.ncsu.edu/garson/PA765/discrim3.htm  Marketing Research by David A Aaker