© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T
Accelerating Enterprise Cloud
Transformation by Mastering IT
Complexity
Vijay Rangarajan
Cloud Evangelist
Singtel
Kevin Leng
APAC Solution Architect
Dynatrace
Confidential 2
We’ll show the world
who we are
Dynatrace Software Intelligence Platform
Accelerating Enterprise
Cloud Transformation by
Mastering IT Complexity
Vijay Rangarajan
Singtel
Kevin Leng
APAC Solution Architect,
Dynatrace
Confidential 4
Trends that most of us already know
Complexity
Dynamic Cloud Environments
Frequency of Change
DevOps
Scale
Web-scale and
automation
User Expectation
Digital Experience
of enterprises are dynamic
cloud environments
of enterprises building web-
scale architecture
of enterprises are
adopting DevOps
of users rate performance
ahead of features and
functions
Dynamic
Containers and
microservices
container and microservices
adoption
Confidential 5
Confidential 6
confidential
Signs you are using dated monitoring tools
7Confidential
Deterministic AI, at the core provides answers and insights
rather than simply more data.
Automatic instrumentation for dynamic microservices, high fidelity data in
context of all transactions for greater precision and no blind-spots.
All-in-one support for real-user, synthetic, and 4k movie-like session replay
for easy optimization of applications
Cloud Services for automatic visibility, problem detection and smart
alerting across virtual network, virtual infrastructure and other cloud
services
AIOps provides automation to enable workflows. Reduce the noise with anomaly detection
for instant answers and insights for greater speed and efficiency. Precise causation
determination vs correlated guesstimates.
8Confidential
DAVIS
AI engine
Smartscape
OneAgents
topology behaviorevents metrics
Answers
& Actions
AWS Cloud
Watch
ServiceNow
CI/CD Tools
3rd Party
Data
9Confidential
Your teams should be focused on innovation,
not on monitoring
10Confidential
Enough slides, lets see it!
11Confidential
820 Billion
12Confidential
Who is Singtel?
Commercial in Confidence
Multiple tools to monitor the
application performance
Proudly used the heterogenous tools to monitor Singtel
digital workloads which resided both on-premise and
cloud.
This caused a few 'blind spots' from an operational
productivity point of view with monitoring being in a
reactive state
The challenge
Commercial in Confidence
Significant time/resources
spent on issue investigation
Significant resources/times spent on running
investigations using multiple monitoring tools –
which required lots of manual intervention (to
search and prove the faults through the logs)
The challenge
Commercial in Confidence
Cloud first with a need for a
comprehensive real time
digital experience monitoring
Manage multiple workloads across Singtel digital and
mobile portfolios.
Optimising the application performance to enhance
customer experience the challenge for both the
business and IT
The challenge
Commercial in Confidence
The Solution
Commercial in Confidence
Success metrics
The solution
Ease of
Application
Dependencies
Optimize
End user
Experience
Plug and Play
Intelligence
Commercial in Confidence
Provides a comprehensive
visibility into the stack
The solution
Complete transparency
for business and IT
optimizing end user
experience
Realtime Intelligence to
detect and resolve issues
proactively – protecting
2000+ hosts
Commercial in Confidence
The statistics
Commercial in Confidence
Dynatrace provides a consistent
view of the entire application
stack from the performance of
applications, enhancing user
experience
The statistics
Reduction in efforts and costs
Dependencies Discovered
Setup and configuration
1 day2
Million
~80%
21Confidential
Final Thoughts?
22Confidential
Thanks for listening
Come and see us at Booth: P5
• Try Dynatrace for free:
• Connect with us on LinkedIn:
Vijay Rangarajan - vijayrangarajan
Kevin Leng – kevin-leng
dynatrace.com/trial
OpenShift
Primed Partner
AWS Advanced Technology
Partner
Technology
partner
Docker Certified
23Confidential
dynatrace.com

AWS Summit Singapore 2019 | Accelerating Enterprise Cloud Transformation by Mastering IT Complexity

  • 1.
    © 2019, AmazonWeb Services, Inc. or its affiliates. All rights reserved.S U M M I T Accelerating Enterprise Cloud Transformation by Mastering IT Complexity Vijay Rangarajan Cloud Evangelist Singtel Kevin Leng APAC Solution Architect Dynatrace
  • 2.
    Confidential 2 We’ll showthe world who we are Dynatrace Software Intelligence Platform
  • 3.
    Accelerating Enterprise Cloud Transformationby Mastering IT Complexity Vijay Rangarajan Singtel Kevin Leng APAC Solution Architect, Dynatrace
  • 4.
    Confidential 4 Trends thatmost of us already know Complexity Dynamic Cloud Environments Frequency of Change DevOps Scale Web-scale and automation User Expectation Digital Experience of enterprises are dynamic cloud environments of enterprises building web- scale architecture of enterprises are adopting DevOps of users rate performance ahead of features and functions Dynamic Containers and microservices container and microservices adoption
  • 5.
  • 6.
    Confidential 6 confidential Signs youare using dated monitoring tools
  • 7.
    7Confidential Deterministic AI, atthe core provides answers and insights rather than simply more data. Automatic instrumentation for dynamic microservices, high fidelity data in context of all transactions for greater precision and no blind-spots. All-in-one support for real-user, synthetic, and 4k movie-like session replay for easy optimization of applications Cloud Services for automatic visibility, problem detection and smart alerting across virtual network, virtual infrastructure and other cloud services AIOps provides automation to enable workflows. Reduce the noise with anomaly detection for instant answers and insights for greater speed and efficiency. Precise causation determination vs correlated guesstimates.
  • 8.
    8Confidential DAVIS AI engine Smartscape OneAgents topology behavioreventsmetrics Answers & Actions AWS Cloud Watch ServiceNow CI/CD Tools 3rd Party Data
  • 9.
    9Confidential Your teams shouldbe focused on innovation, not on monitoring
  • 10.
  • 11.
  • 12.
  • 13.
    Commercial in Confidence Multipletools to monitor the application performance Proudly used the heterogenous tools to monitor Singtel digital workloads which resided both on-premise and cloud. This caused a few 'blind spots' from an operational productivity point of view with monitoring being in a reactive state The challenge
  • 14.
    Commercial in Confidence Significanttime/resources spent on issue investigation Significant resources/times spent on running investigations using multiple monitoring tools – which required lots of manual intervention (to search and prove the faults through the logs) The challenge
  • 15.
    Commercial in Confidence Cloudfirst with a need for a comprehensive real time digital experience monitoring Manage multiple workloads across Singtel digital and mobile portfolios. Optimising the application performance to enhance customer experience the challenge for both the business and IT The challenge
  • 16.
  • 17.
    Commercial in Confidence Successmetrics The solution Ease of Application Dependencies Optimize End user Experience Plug and Play Intelligence
  • 18.
    Commercial in Confidence Providesa comprehensive visibility into the stack The solution Complete transparency for business and IT optimizing end user experience Realtime Intelligence to detect and resolve issues proactively – protecting 2000+ hosts
  • 19.
  • 20.
    Commercial in Confidence Dynatraceprovides a consistent view of the entire application stack from the performance of applications, enhancing user experience The statistics Reduction in efforts and costs Dependencies Discovered Setup and configuration 1 day2 Million ~80%
  • 21.
  • 22.
    22Confidential Thanks for listening Comeand see us at Booth: P5 • Try Dynatrace for free: • Connect with us on LinkedIn: Vijay Rangarajan - vijayrangarajan Kevin Leng – kevin-leng dynatrace.com/trial OpenShift Primed Partner AWS Advanced Technology Partner Technology partner Docker Certified
  • 23.