AWS Summit Seoul 2023 | 클라우드 환경에서 두 마리 토끼잡기 : 비즈니스 서비스 품질 향상 & 모니터링 비용 최적화

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S E O U L | M A Y 3 , 2 0 2 3

:
&
Observability Advisor,
Splunk

• Business Resilience,
• /
•
Agenda

,

?

2022 Observability State Report
• 2021

• MTTD
• MTTR 2
• 90% ($2.5M vs $23.8M)
Leader : Observability 2
Intermediate : Observability 1 ~2
Beginner : Observability 1

O B S E R V A B I L I T Y C H A L L E N G E
•
•
•
•
• Observability

• CSP Tools (78%), Open-Source Tools (59%), Observability Service (53%)
: CloudWatch + Observability, : CloudWatch + Open-Source
•
•

The Path to Greater Resilience
Enterprise
visibility
Prioritized
actions
Proactive
investigation
Optimized
experiences
Security
Observability
Resilience Maturity

How to Get Started
/
Splunk Cloud Platform Splunk Observability Splunk Security
Accelerate cloud adoption in a
hybrid world with data visibility,
investigation and action at scale
Secure the cloud journey for
hybrid and cloud environments
Advance digital initiatives by
delivering exceptional customer
experiences and reducing
downtime

Security & Observability
Public
Clouds
On-Prem
Data Centers
Edge
Third-Party
Tools
Apps /
Services
Splunk-Built Community-
Built
Custom-Built
Security Observability
2,800+
Splunkbase apps
Build for your
unique needs
Events | Logs | Metrics | Traces

IT Operations
Security Operations DevOps
• Security Monitoring
• Incident Management
• Advanced Threat
Detection
• Insider Threats
• Incident Investigation
and Forensics
• SOC Automation & Orchestration
• Compliance
• ICS Security
• Analytics for IT Troubleshooting
• Predictive Analytics
• SDKs for GO, Python, JavaScript
• Developer APIs
• Customer Experience Optimization
• Container Monitoring
• Infrastructure Monitoring
• High Volume, Low
Cost Storage
• Real-Time Observability with
Monitoring and Diagnostics
• Infrastructure Monitoring
• Application Performance
Monitoring
• Synthetics Monitoring
• Real User Monitoring
• Container Monitoring
• Distributed Tracing

O B S E R V A B I L I T Y
,
83%
reduction in
mean time
to resolve
(MTTR)
96%
faster application
development,
increasing developer
productivity
97%
reduction in
alert noise
Infrastructure monitoring
Application performance monitoring
Digital experience monitoring
AIOps
Incident response

S E C U R I T Y
,
Security information and
event management (SIEM)
Behavioral analytics
Integrated threat intelligence
Security orchestration, automation
and response (SOAR)
Modern and unified worksurface
Up to
80%
reduction in
alert volumes
3x
increase in team
productivity using
automation
70%
time reduction
researching
security
events

,
P L A T F O R M
Streaming
Machine learning
Scalable index
Search and visualization
Collaboration and orchestration 2.8K+
apps &
add-ons on
Splunkbase
~1K
purpose built
data source
integrations
8B
monthly
searches

SecOps, ITOps & DevOps
CTO
CIO
CISO
Digital Experience
Monitoring
Infrastructure
Monitoring
Incident
Response
APM
Security
Monitoring
Advanced Threat
Detection
Incident
Management
Compliance and
Data Privacy
Fraud Analytics
and Detection
Automation and
Orchestration
FP
O
AIOps Business
Service Monitoring
Security & Observability

/
/
•
• On-Prem
•
•
•
• War Room

Splunk Observability 5
Full Stack
Real Time
Analytics-Powered
Enterprise Grade + Scale
Open Standards lock-in Open-Standard
100%
, ,
, ,
KPI,

,
M T T D / M T T R
• MTTD : 5~10 2~5
•
Alerts
Automation
Analytics/Visualization
Poll
Poll
Poll
Separate
Systems
Poll
Data Science
Metrics Time Series Database Metrics
Analytics/Visualization
Alerts
Automation
Stream
Unifie
Platfo
Data Science
Metadata
Time Series
Stream
Seconds
→ Metric + Polling Time → +

High-Resolution Metric
V S
• Metric (1 )
•
Low Resolution Metric (10~20 ) High Resolution Metric (1 )

NoSample™ Full-Fidelity
N O D E A D E N D I N V E S T I G A T I O N
• : X, 1000
• / X
APM
→
Splunk APM
→ !

End-to-end
N O B A C K E N D B L I N D S P O T
AI
OpenTelemetry
Collector
Backend
Frontend
Business Service
Real User Monitoring
Synthetic Monitoring
Splunk APM
All Traces
All Traces

End-to-end
F R O N T E N D / B A C K E N D
• Data = No War Room
•
Frontend Backend
Service Topology Map
AI
DEM + APM

AI/ML
• MTTR
• Connected and
contextualized data
• Pattern
detection
•
80%reduction
in MTTR
- Lenovo

Splunk Observability Cloud
F U L L - S T A C K , E N D - T O - E N D ,
N O S A M P L E , F U L L F I D E L I T Y
ON-
CALL
APM
RUM
SYNTHETICS INFRASTRUCTURE
MONITORING
LOG
OBSERVER
CONNECT

Splunk Observability Cloud
O N - P R E M / H Y B R I D / C L O U D E 2 E
•
• ,
• End-to-end /
• AI/ML
• Plug&Play
• Cloud-Native

/
/
ITOps,
DevOps, SecOps

•
•
▪ B2C Events, , Updates
Dynamic Infra & Services
▪ Peak – Host / Monitoring Data
•

P 99 count = 195 hosts
Average count =100 hosts
Monthly Average vs. P99 (peak)
•
• /
▪ Overage X
X
•
X

,
• Observability as a Service
•
•
•
• 100 91

Thank you!
인필교 상무
(pilkyoi@splunk.com)

AWS Summit Seoul 2023 | 클라우드 환경에서 두 마리 토끼잡기 : 비즈니스 서비스 품질 향상 & 모니터링 비용 최적화

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