Auxiliary Services Presentation
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This document discusses a new partnership between Follett Higher Education Group and Clinton Community College. It will provide students with multiple options for course materials, including new, used, rental physical/digital textbooks, digital learning technologies, publisher custom content, bundles, campus created materials, open source materials, print on demand, and includED. The partnership aims to offer affordable prices through competitive pricing and rental/buyback/used book programs, while providing convenience through online and in-store options and easy returns, as well as access to all needed materials in one place.
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Auxiliary Services Presentation
- 1. Clinton Community College Auxiliary Services Proprietary and Confidential
- 2. A N E W P A R T N E R S H I P B E T W E E N F O L L E T T H I G H E R E D U C A T I O N G R O U P A N D C L I N T O N C O M M U N I T Y C O L L E G E Clinton Community College Campus Store Proprietary and Confidential
- 3. CHOICE Multiple options and formats to provide for customer choice and flexible institutional programs Proprietary and Confidential Key Guiding Principles AFFORDABILITY Competitive pricing; program options that drive lowest price CONVENIENCE Online/in store, all forms of tender, easy returns, customer service ACCESS Right materials, all in one place
- 4. Proprietary and Confidential New Used Rental – Physical & Digital Digital Textbooks and Learning Technologies Publisher Custom Bundles Campus Created Course Materials Open Source Print on Demand includED™ The Opportunity and Complexity of Choice
- 5. Course Materials Affordability If you find an identical in-stock textbook for rent or purchase priced lower elsewhere we will match it. Prices matched against Amazon, Barnes & Noble, and Chegg. Excludes peer-to-peer marketplaces, aggregator sites, digital books and publisher- direct prices Follett’s Price Match Program was launched in November 2015 Proprietary and Confidential
- 6. Savings of at least 50% (when compared to purchasing the textbook in new condition) More than 50% of our titles are rentable (increasing every semester) Real savings to our students: Students saved over $60,800 with the Rental program (Fall 2016 to present) Proprietary and Confidential
- 7. Students can receive up to 50% back of what they originally paid for a textbook, as long as the text is being used again in the upcoming term With the major end of semester Buyback (Fall 2016 - present) we have paid out over $28,300 Used Book purchases for Fall and Spring 2016 saved students over $18,600 Proprietary and Confidential
- 8. Clinton Community College Dining Services Our resident dining meal plans offer a combination of Value Meals and Cougar Cash giving student value and flexibility. Value Meals Are complete set meals that include a main course, one side dish and a fountain beverage. Cougar Cash Are included with meal plans - used liked a debit account – each time you make a dining purchase, it is deducted from your balance. . Proprietary and Confidential DineOnCampus.com/Clinton Looking for dining information; menus, hours of operation, promotions, specials, meal plan information and more. Cougar’s Den Features Grab and Go Salads and Sandwiches, Parfaits, Fresh Cups and more. Rotating daily entrée specials, pizza and Italian specials. Fresh made to order sandwiches . Delicious Hearty Soups Hot Entrees and Sides Cougar’s Den Features Dinning location for resident and commuter students. Featuring a choice of a hot entrée, sides dish, salad bar and fresh baked desserts. Also, grill and deli is open daily.
- 9. Residence Life Residential living is one part of the collective college experience that provides a continuing opportunity for personal, social and intellectual development. One of the objectives of the residence hall program at Clinton Community College is to offer our students frequent opportunities to use the skills and knowledge they have garnered in making independent and mature decisions. Our residence halls provide students with rich and fulfilling life experiences. We offer students the big college residential program in a small and comfortable environment. Proprietary and Confidential
Editor's Notes
- Key point: There are four principles that guide our every move: Affordability – competitive pricing; program options that drive lowest price Convenience – single source for all course material needs – access online/instore, all forms of tender including financial aid, returns, exceptional customer service Access – the right materials, all in one place Choice and flexibility – ability to source and provide all products, all formats, all brands. Offer choice for the individual student (format type) and also flexibility within development of institutional programs for your campus
- Key point: There are lots of options for students and faculty, which is good, but can make decisions difficult. The Campus Store Staff is always ready to assist and explain all various options. We have the largest variety of products, formats and brands to meet faculty pedagogical goals and drive affordability for students. There are lots of choices out there, but don’t worry….in addition to the largest product and format selection, we offer the knowledge and expertise to help guide and advise. New Textbooks Used Textbooks Rental: -Lowest initial print textbook price point Offer the largest rental program in the industry Over the last 3 years saved students and parents over $300M Digital Textbooks and Learning Technologies: Digital Textbooks like CafeScribe and Inkling, Digital Learning Technologies (native digital products) like MyLabs, Aplia, ALEKS, etc. Publisher Custom Bundles -Often a cost savings alternative to buying individual components seperately Campus Created Course Materials Open Source - When appropriately vetted, can offer a viable cost saving option Print on Demand: -Opportunity for short runs includED - An institutional program offered by Follett – a “text with tuition” model that provide affordability opportunities and drives learning outcomes. - We will talk more about includED a little further on in the presentation
- Body: If you find an identical in-stock textbook for rent or purchase priced lower elsewhere, tell us. We’ll match it, right at the register!* . Disclaimer: *Prices matched against Amazon, Barnes & Noble, Chegg, or a local competitor. Excludes peer-to- peer marketplaces, Amazon’s warehouse deals (Gold Box), aggregator sites, digital books and publisher-direct prices. Price adjustments provided at time of purchase to customers with a printed screenshot or ad shown via mobile device of a competitively-priced textbook, or within 7 days of the original transaction with original receipt. If the book is rented, the rental period must be the same as the bookstore’s. In-store only. Purchase and price adjustment differences will be provided on a store gift card. See store associate for full details.
- Rental is a great option for students who do not want to own their textbooks. Rental books can be written in, highlighted and used all semester long and students bring rental books back to the campus store after finals. In order to rent books, students must be 18 years of age, have a valid credit/debit card and have a government issued ID. More than 50% of our titles are rentable and we add titles to our rental library each semester. Since our partnership began last July, students have saved over $60,800 by renting books with the campus store.
- Used book purchase prices save students at least 25% off the price of a new book At the end of each semester, students are able to sell back unwanted books to the campus store. The store will pay up to 50% of the purchase price for a book that is being used again in the next coming semester. Since our partnership began in July 2016, students have saved over $18, 600 by purchasing used books and the campus store has paid out over $15,800 in buyback funds to students
- Body: If you find an identical in-stock textbook for rent or purchase priced lower elsewhere, tell us. We’ll match it, right at the register!* . Disclaimer: *Prices matched against Amazon, Barnes & Noble, Chegg, or a local competitor. Excludes peer-to- peer marketplaces, Amazon’s warehouse deals (Gold Box), aggregator sites, digital books and publisher-direct prices. Price adjustments provided at time of purchase to customers with a printed screenshot or ad shown via mobile device of a competitively-priced textbook, or within 7 days of the original transaction with original receipt. If the book is rented, the rental period must be the same as the bookstore’s. In-store only. Purchase and price adjustment differences will be provided on a store gift card. See store associate for full details.