Mitel Conference Web and Audio Conference Unit

1. Mitel Audio and Web Conferencing
Kushi Chand Vadde
Sr. Technical Engineer
Microtel Systems and Services

2. Mitel Audio and Web Conferencing Benefits
 Supports ad-hoc and reservation-based conferences
 Audio-only or audio and web conferencing
 Advanced web collaboration capabilities
– Application sharing, desktop, co-browse web pages, and white boarding, video
conferencing
 Webinar / lecture mode tools
– Questions / polling, sidebar chats, dial-in additional participants, mute all and
conf lock
 Ability to reserve conference ports (exec ports)
 Web and TUI controls
 Provides a secure way to share sensitive information to clients and / or co-
workers via published document area
 Allows client calls to be tracked for accurate billing
 Administration support bulk provisioning, reporting, notification
Mitel | Confidential 10/23/2011 slide 2

3. Audio Conferencing Launch
 Welcome tab
– Install Collaboration Client,
which includes the
Collaboration Player
– Corporate log
 Published area tab
– Listing of conferences
– Listing of documents
– Listing of recordings
Mitel | Confidential 10/23/2011 slide 3

4. Audio Conferencing
 Provides flexible, secure and cost-effective
audio and web conferencing
 Enables creation and management of
important conferences, meetings, training
sessions
– Ad-hoc conferencing
– Scheduled conference calls that
participants dial into at a prescribed time
– Recurring conference calls – weekly,
biweekly etc.
– E-mail invitations to participants
– Published Area – documents, conference
calls, audio / web recordings
– Conference controls – add, mute or drop
call participants via a browser call-control
interface
– Generate reports summarizing call activity
Mitel | Confidential 10/23/2011 slide 4

5. Setting up a Conference
Mitel | Confidential 10/23/2011 slide 5

6. Scheduling Conferences
 Calls are scheduled using
the browser-based UI
– Participants can call in to join
a call
– User can dial out to add
participants
– User specifies conference
size, as well as „audio-only‟
or „audio and web
conference‟
 Ad-hoc conferences can also
be created on the fly
– Instant conference window is
used for immediate dial out
Mitel | Confidential 10/23/2011 slide 6

7. Managing Conferences
 Management via
consolidated browser
user interface
– View calls
– Change calls
– Delete calls
 International call back
– Server can place
call(s) to have
international
participant(s) join the
conference
Mitel | Confidential 10/23/2011 slide 7

8. Control Calls in Progress
 Mute, hold or drop
participants during
a call
 Add participants via
browser interface,
or dial out
 Mute all participants
for lecture mode
 Perform roll call of
participants
Mitel | Confidential 10/23/2011 slide 8

9. Access and Billing Codes
 Access codes
– To join a conference call, participants must use an access code
– Standing or “reservationless” codes are available
 Billing codes
– Department and billing / project codes can be associated with calls
– Tracks calls and enables bill back
Mitel | Confidential 10/23/2011 slide 9

10. Additional “Audio” Features
 Administrative assistant
– Delegate can be selected to schedule, change and delete calls for a user
 Executive ports
– Ports can be allocated to high-priority users to ensure they always have access to
conferencing
 Port reservation option
– Administrator can enable this feature so that meeting organizers are required to
specify the size of the meeting
 Record and playback
– Supports recording and playback of audio portion of calls
– Enables call leader to start / stop recording via browser
 Call reporting
– Generates pre-packaged usage reports, capturing call activities for client billing
purposes and / or activity summaries
Mitel | Confidential 10/23/2011 slide 10

11. Web Collaboration – Remote Desktop
 Enhance conference calls with web presentations
– Show any document or application running on your PC
– Grant remote control access and enable whiteboard tools for enhanced
collaboration
– Securely transfer updated files to participants
– Engage participants through videoconferencing
– Record web and videoconferencing in addition to audioconferencing
 Flexible and secure
– Uses CAST-128 bit encryption
– Add participants on-the-fly
– Lock session to prevent unwanted participants
– Remove unwanted participants from meeting
Mitel | Confidential 10/23/2011 slide 11

12. Web Collaboration Features Host Console Attendee Console
Primary Controls
For Host Features
• Desktop Sharing
• Application Sharing
• Co-browse (Assisted web
navigation)
• Record / Playback Session
(Web, A/V)
• File Transfer
• Videoconferencing (multi-point)
• Document Manager
• Polling
Secondary Controls For
User Interaction Dynamic Controls For
• Acknowledge Question (hand raising) Meeting Security
• Enable Remote Control • Lock Meeting
• Enable Whiteboard Tools (No-one else can join)
• Enable Videoconferencing • Enable 128-bit Encryption
Mitel | Confidential 10/23/2011 slide 12

13. Web Conferencing – Polling
Engage the audience Preview questions Share aggregate
with polling questions! and edit as needed. polling results, and
save the details for
later review.
Mitel | Confidential 10/23/2011 slide 13

14. Collaboration Sample
Participants can see anything displayed within the resizable
“Viewport” area (shaded blue). Videoconferencing is independent of
desktop sharing and is seen in a separate window (shaded pink).
Mitel | Confidential 10/23/2011 slide 14

15. Application Sharing
When first launched, it shows the
applications that are currently
running (none are shared until they
are selected)
Once selected, a check mark
appears in front of the application,
and a viewer opens on the
participant side
To share an application that isn‟t
running yet, launch the application
and click on “refresh” so that it will
appear on the list
Mitel | Confidential 10/23/2011 slide 15

16. Record and Playback
Mitel | Confidential 10/23/2011 slide 16

17. File Transfer / Documentation Manager
File Transfer Document Manager
 Handles smaller files (dependent on  Handles larger files
available resources)  No download status
 Provides file download status for each  Convenience of uploading files from
participant (pending, transferring K, multiple folders without waiting to
complete, cancelled) complete individual file transfers
 Transfer files from one folder at a time  Upload documents in advance;
 Host must wait for ALL participants to participants will see Doc Mgr window
complete file transfer before moving on as soon as they join the session
Mitel | Confidential 10/23/2011 slide 17

18. System Admin Features
 Browser-based access
 Remote access over SSL
 LDAP support
 XML, CSV format data export
 Auto notification of high port usage
 Reservation of executive ports
 Port reservation option for all users
 Individual privilege settings
 User interface wizard for branding web page
Mitel | Confidential 10/23/2011 slide 18

19. Licensing and Packaging
 Server hardware and software
– Available on Mitel Applications Suite (MAS) release 1.1
supported servers
 Single base software kit
– Includes audio and web licenses for (5) users each
 License options for increasing users
– Add users for audio-only (1, 10)
– Add users for web-only (1, 10)
Mitel | Confidential 10/23/2011 slide 19

20. Thank you
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