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Emerging Business and Operational Models In the Pharmaceutical Industry:
                                                                                                                                                The role of Project Management
                                         P. Krishnan, Operations Research Program, University of Delaware, Newark, DE, 19716
                                                   Surya P. Chitra, AstraZeneca LP, 1800 Concord Pike, Wilmington, DE,19850
                                                                                              Transition to New Global Economy
                   INTRODUCTION                                                                                                                                             Drivers & Business Model Changes                                                                                  Traditional Business Models                                          Pharmaceutical Operations
q The pharmaceutical industry is beginning to                                                                                                                                                                                                                                            q Blockbuster Model (Sales > $1B)
  unravel business and operational models across                                                                                                                                                            DRIVERS/ INFLUENCERS

                                                                                                                                                                                                                                                                                            mDiscovery to Distribution                                                              REGULATIONS
  the value chain to create a new industry picture                                                                                                                     Cost Inefficiencies             Cost of Capital                         Competitive Products
                                                                                                                                                                       Price Pressures                 Long Development Cycles                 Low entry Barriers
q Factors influencing the pharmaceutical industry
                                                                                                                                                                                                                                                                                            mHigh Cost & Long Time
  include:                                                                                                                                                             Oil/ Petrochemicals                      Electronics
                                                                                                                                                                                                                                                       Personal Care

                                                                                                                                                                                                                                                                                            mLarge Profits from Few Drugs
  m Risk Mitigation of Increased Regulations                                                         Operational/ Business Model                                                                                                                                                                                                                        Drug            Clinical       Formulation    Marketing    Distribution
                                                                                                                                                                                                                                  Chemical/                            Pharmaceuticals
                                                                                                                                                                                               Automotive
  m Management of the Price Pressures
                                                                                                                                                                                                                                 Specialties                                                                                                          Discovery      Development      & Manufacture    & Sales
                                                                                                                                                                                                                                                                                         q Diversification Model
  m Reduction of Drug Development Costs and                                                                                                                         1970                       1980                       1990                              2000                  2010

                                                                                                                                                                                                                                                                                               mSmaller Markets – Many Drugs
    Time
                                                                                                                                                                                                                                                                                               mRelatively High Development Cost
  m Management of Patent Expirations                                                                                                                                                          BUSINESS MODEL CHANGES/ STRATEGIES



   § Alternatives to Blockbuster Model
                                                                                                                                                                      Cost Management                 Emerging Market Strategy       Geographic Leveraging
                                                                                                                                                                                                                                                                                                                                                                                     SUPPLIERS
                                                                                                                                                                                                                                                                                         q Other Combination Models
                                                                                                                                                                      Differentiation Model           All to Segmented Targets       Customer/Value Management


   § Competition from Generics
  m Leveraging Technology & Global Markets

                                                                                                                                                                                                                                                                                                             Transformation                                                        INNOVATION
                                                                                                  Drivers/ Influencers for Change                                               Project Management: Risks/Decisions
       Evolving Operational Models
qReduced Cost and Speed of Development                                                                                                                                                                                                                                                                                                                    NOT INCREMENTAL INNOVATION
                                                                                                                                                                                                                                                                 PRODUCERS
qGeographic Placement of Supply Chain                                                                                                                                                                                                                                                                                                                      “Marginal Benefit to Patients but
                                                                                                                                                                     CUSTOMERS                                                                                     - Innovation
                                                                                                                                                                       - Value                                    Balance Risks                                    - Efficiency
                                                                                                                                                                                                                                                                                            TRADITIONAL
    m Discovery & Manufacturing to India                                                                                                                                                                                                                                                                                                                  Boost Short-term Corporate Profit ”
                                                                                                                                                                                                                                                                                                                           RADICAL
                                                                                                                                                                       - Speed                                                                                     - Low Cost
                                                                                                                                                     Transparency      - Long Life
                                                       Reach
    m Development to China, India, Eastern EU or                                                                                                                                                                                                                                          q Brand Extensions
                                                                                                                                                       - Product                                                                                                                                                           1. True Innovation
                                                        - Product                                                     Technology                                                                                                                                                                                                                          PHARMACEUTICAL RADICAL
                                                                                                                                                       - Price                                                                                                                            q Formulation Changes
       Russia                                                                                                                                                                                                     INDUSTRY ’S                                                                                              2. Risk & Uncertainty
                                                        - Geographic                                                       &                                                                                                                                                              q Geographic Expansion
                                                                                                                                                       - Value                                                     SUSTAINED                                                                                                                                     INNOVATION
                                                                                                                                                                                                                                                                                                                              Management
qLeveraging the Technology                              - Easily                                                      Information
                                                                                                                                                                                                                                                                                          q Mergers & Acquisitions
                                                                                                                                                       - Services                                                   GROWTH                                                                                                 3. Simpler Structure/
                                                        - Supply Chain                                                                                                                                                                                                                                                                                “Optimum Medical and Economic Value
                                                                                                                                                       - Supply
    m Electronic Data Capture                                                                                                                                                                                                                                                             q Vertical Integration              Effective Decisions
                                                                                                                                                                                                                                                                                          q Re-engineering Costs                                                  to Patients”
                                                                                                                                                                                                                                                                                                                           4. Value Chain Leverage
    m Electronic Research Organization                                                                                                                                                                                                                        INCREMENTAL
                                                                                                                                                                                                                                                                                          q Out Sourcing                   5. Adaptive Flexibility
                                                                                                                                                                            INNOVATION                                                                         - Extensions
qOut sourcing the Manufacturing                                                                                                                                               - Novel                                                                                                                                                                       Individualized Medicine           Disease Management
                                                                                                                                                                                                                                                               - Formulation
                                                                                                                                                                              - Quality                               Weighted                                 - Delivery
qDirect Distribution Channels                                                                                                                                                 - Lasting                               Decisions                                                                                                                                     Biologics                Biomarkers/ Diagnostics
    m Direct to Consumer (DTC)
                                                                                                                                                                                                                                                                                                                                                         RADICAL DECISIONS THROUGH CALCULATED RISKS



                                                                                                                                                                                                                                                                                                                                                                         VALUE CHAIN RESTRUCTURE
                                                                                                                                                                                                                                                                                                       STRUCTURE REDESIGN
         RISK: CALCULATING UNCERTAINTY                RISK: PRODUCT DEVELOPMENT                                                                                                       RISK: PHARMACEUTICAL VALUE CHAIN
                                                                                                                                                                                                                                                                                                  Project Management of Resources
                                                                                                                                                           Early
                                                             Revenue Potential


                                                                                           More




                                                                                                                                                           Stage                                                                                                                                                                                                  R&D                PRODUCTION        PRODUCT LAUNCH
                                                                                                                                                                                   R&D                                PRODUCTIO                         PRODUCT LAUNCH                                 M & A Created Complex Organizations
                                                                                                                                                                                                                      N
                                                                                                                25%


                                                                                 Target
                                                                                                                                                                           Drug                Clinical               Formulation                     Marketing           Distribution
                                                                                                                                55%
                                                                                                                                                                                                                                                                                                            Building Blocks for Change                   Drug           Clinical       Formulation    Marketing   Distribution
                                                                                    Fewer




                                                                                                                                       85%

                                                                                                                                                                                                                                                                                                                                                       Discovery     Development      & Manufacture   & Sales
                                                                                                                                                                     Discovery                Developme             & Manufacture                       & Sales
                                                                                                                                                                                                                                                                                                                                                         24%             76%
                                                                                                                                                                                                  nt                                                                                           •Rules                                     •Simple                                                       2005 Expenditures
         23Aug05                         25Aug05                                                                                                                      PROGRAM RISK                                                                      PRODUCT RISK
                                                                                                                        Target
                                                                                                       Early                                 Late
                                                                                                                                                                                                                                                                                               •Processes                                 •Flexible
                                                                                                                                                                                                                                                                                                              Decisions      Structure
                                                                                                               Product Launch
                                                                                                                                                                                      Project Risk                                                           Launch Risk
                                                       Revenue Potential




                                                                                                                                                            Late
                                                                                                                                                                                                                                                                                                                                                           Which parts of Each
                                                                                                                                                                                                                                                                                                                                   •Speed
                                                                                   More




                                                                                                                                                                                      Execution Risk                                                         Competitive Risk
                                                                                                                                                            Stage                                                                                                                                     Information    Motivation    •Adaptation            Function is Crucial to
                                                                                                                                                                                      Regulatory Risk                                                        Regulatory Risk
                                                                           Target
                                                                                                                                                                                                                                                                                                     •Technology                                         Company Value Chain?
                                                                                                                                                                                                                                                                                                                                                                 ’s
                                                                                   Fewer




                                                                                                                                      55%
                                     1




                                                                                                                                                                                                                                                                                                     •Knowledge Share
                                                                                                                                               85%

                                                                                                                                                                            Decisions Based on More Past                                                 Decisions Based on
                                                                                                                                                                            Experience Than Risk Models                                                    Statistical Risk
                                                                                                       Early            Target               Late
                                                                                                                          1




         27Aug05                         29Aug05                                                                                                                                                                                                               Models
                                                                                                               Product Launch




MANAGING ADAPTIVE FLEXIBILITY
                                                                                                               SUMMARY                                                                                    CONCLUSIONS
    • ADAPTATION
       • External Dynamics
                                                                                                                                                                                     Change is Inevitable in The Industry
                                                                                 q Incremental & Radical Innovation
       • Technology
       • Globalization
                                                                                      m Balancing the Decisions
       • Uncertainty
                                                                                 q Managing Risk & Uncertainty                                                                Project Management Needs to be Dynamic
                                                                                      m Risk Models and Forecast
                                                                                 q Simpler/ Effective Organizations
                   • FLEXIBITY                                                                                                                                         Need to Blend Experience with Calculated Risks
                                                                                      m Speedy & Adaptive Decisions
                      • Operations
                      • Strategies
                                                                                 q Value Chain Management                                                                                       It’s Not the Management of Science,
                      • Structure
                                                                                                                                                                                                   It’s What Science Forces one to
                      • Innovation                                                    m Prioritized Decisions                                                                                                  Manage




                                                                                                                                                                    DIA PM SIAC & PMI Pharmaceutical SIG Conference
                                                                                                                              quot;The Changing Pharma and Biotech Industry: Re-negotiating the Role of Project Management“
                                                                                                                                                                               Sep 25 2006 - Sep 27 2006; Philadelphia, PA

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AstraZeneca UDPoster Presentation at DIA PM Meeting

  • 1. Emerging Business and Operational Models In the Pharmaceutical Industry: The role of Project Management P. Krishnan, Operations Research Program, University of Delaware, Newark, DE, 19716 Surya P. Chitra, AstraZeneca LP, 1800 Concord Pike, Wilmington, DE,19850 Transition to New Global Economy INTRODUCTION Drivers & Business Model Changes Traditional Business Models Pharmaceutical Operations q The pharmaceutical industry is beginning to q Blockbuster Model (Sales > $1B) unravel business and operational models across DRIVERS/ INFLUENCERS mDiscovery to Distribution REGULATIONS the value chain to create a new industry picture Cost Inefficiencies Cost of Capital Competitive Products Price Pressures Long Development Cycles Low entry Barriers q Factors influencing the pharmaceutical industry mHigh Cost & Long Time include: Oil/ Petrochemicals Electronics Personal Care mLarge Profits from Few Drugs m Risk Mitigation of Increased Regulations Operational/ Business Model Drug Clinical Formulation Marketing Distribution Chemical/ Pharmaceuticals Automotive m Management of the Price Pressures Specialties Discovery Development & Manufacture & Sales q Diversification Model m Reduction of Drug Development Costs and 1970 1980 1990 2000 2010 mSmaller Markets – Many Drugs Time mRelatively High Development Cost m Management of Patent Expirations BUSINESS MODEL CHANGES/ STRATEGIES § Alternatives to Blockbuster Model Cost Management Emerging Market Strategy Geographic Leveraging SUPPLIERS q Other Combination Models Differentiation Model All to Segmented Targets Customer/Value Management § Competition from Generics m Leveraging Technology & Global Markets Transformation INNOVATION Drivers/ Influencers for Change Project Management: Risks/Decisions Evolving Operational Models qReduced Cost and Speed of Development NOT INCREMENTAL INNOVATION PRODUCERS qGeographic Placement of Supply Chain “Marginal Benefit to Patients but CUSTOMERS - Innovation - Value Balance Risks - Efficiency TRADITIONAL m Discovery & Manufacturing to India Boost Short-term Corporate Profit ” RADICAL - Speed - Low Cost Transparency - Long Life Reach m Development to China, India, Eastern EU or q Brand Extensions - Product 1. True Innovation - Product Technology PHARMACEUTICAL RADICAL - Price q Formulation Changes Russia INDUSTRY ’S 2. Risk & Uncertainty - Geographic & q Geographic Expansion - Value SUSTAINED INNOVATION Management qLeveraging the Technology - Easily Information q Mergers & Acquisitions - Services GROWTH 3. Simpler Structure/ - Supply Chain “Optimum Medical and Economic Value - Supply m Electronic Data Capture q Vertical Integration Effective Decisions q Re-engineering Costs to Patients” 4. Value Chain Leverage m Electronic Research Organization INCREMENTAL q Out Sourcing 5. Adaptive Flexibility INNOVATION - Extensions qOut sourcing the Manufacturing - Novel Individualized Medicine Disease Management - Formulation - Quality Weighted - Delivery qDirect Distribution Channels - Lasting Decisions Biologics Biomarkers/ Diagnostics m Direct to Consumer (DTC) RADICAL DECISIONS THROUGH CALCULATED RISKS VALUE CHAIN RESTRUCTURE STRUCTURE REDESIGN RISK: CALCULATING UNCERTAINTY RISK: PRODUCT DEVELOPMENT RISK: PHARMACEUTICAL VALUE CHAIN Project Management of Resources Early Revenue Potential More Stage R&D PRODUCTION PRODUCT LAUNCH R&D PRODUCTIO PRODUCT LAUNCH M & A Created Complex Organizations N 25% Target Drug Clinical Formulation Marketing Distribution 55% Building Blocks for Change Drug Clinical Formulation Marketing Distribution Fewer 85% Discovery Development & Manufacture & Sales Discovery Developme & Manufacture & Sales 24% 76% nt •Rules •Simple 2005 Expenditures 23Aug05 25Aug05 PROGRAM RISK PRODUCT RISK Target Early Late •Processes •Flexible Decisions Structure Product Launch Project Risk Launch Risk Revenue Potential Late Which parts of Each •Speed More Execution Risk Competitive Risk Stage Information Motivation •Adaptation Function is Crucial to Regulatory Risk Regulatory Risk Target •Technology Company Value Chain? ’s Fewer 55% 1 •Knowledge Share 85% Decisions Based on More Past Decisions Based on Experience Than Risk Models Statistical Risk Early Target Late 1 27Aug05 29Aug05 Models Product Launch MANAGING ADAPTIVE FLEXIBILITY SUMMARY CONCLUSIONS • ADAPTATION • External Dynamics Change is Inevitable in The Industry q Incremental & Radical Innovation • Technology • Globalization m Balancing the Decisions • Uncertainty q Managing Risk & Uncertainty Project Management Needs to be Dynamic m Risk Models and Forecast q Simpler/ Effective Organizations • FLEXIBITY Need to Blend Experience with Calculated Risks m Speedy & Adaptive Decisions • Operations • Strategies q Value Chain Management It’s Not the Management of Science, • Structure It’s What Science Forces one to • Innovation m Prioritized Decisions Manage DIA PM SIAC & PMI Pharmaceutical SIG Conference quot;The Changing Pharma and Biotech Industry: Re-negotiating the Role of Project Management“ Sep 25 2006 - Sep 27 2006; Philadelphia, PA