1. Assisting the Career Development of Diverse PopulationsS.U.C.C.E.S.S Employment Services as an example Ronald Ma MSW RSW Director of Employment Services S.U.C.C.E.S.S. January 27, 2010, Vancouver

2. About S.U.C.C.E.S.S. A non-profit agency founded in 1974 to assist immigrants integrate into the Canadian Community Provides employment services since 1984

4. Tri-City Office Pender Office New Westminster Office Fraser Office Burnaby Office Surrey Office Richmond Office Employment Services Locations

5. employment insurance recipient unemployed Service Targets underemployed income assistance recipient immigrants, all

6. Staff country of origin Aboriginal Bosnia Herzegovina Brunei Canada China Czechoslovakia El Salvador India Iran Japan Korea Laos Malaysia Great Britain Mexico Scotland Germany Taiwan USA Vietnam Hong Kong Hungary

7. Country of origin – clients

8. Immigrants’ Barriers to Employment language skills Culture shock Social network Local work experience Information about training and job opportunities Foreign credential recognition

9. Immigrants’ barriers ---continues…. Alone , Feeling of rejection, Insecure Feeling of difference from others, Sad, dull affect Absence of supporting network, Etc, Social isolation, social disconnectedness, Social exclusion

10. group and community development Settlement Services Health services, senior care home, adult day care family and youth counseling Employment & skills training Integrated Service business and Economic development Seniors & Women Program ESL Language Training

11. Holistic Approach Government, Businesses, Employers, Community Organizations, Schools, Communities, Parents, Volunteers

12. group and community development Settlement Services Health services, senior care home, adult day care family and youth counseling Employment & skills training Holistic & Integrated Service business and Economic development Seniors & Women Program ESL Language Training Government, Businesses, Employers, Community Organizations, Schools, Communities, Parents, Volunteers

16. Training & Professional Development of Employment practitioners Bilingual Employment Services Advisors Certificate Training Program Active Career Engagement Certificate Program 河北精英加拿大培訓計劃 (人力資源就業服務專修証書課程) Human Resources and Employment Services Development Certificate Program for Hebei Elites Metaphors: A workshop for Career Practitioners and Counselors

17. The SES H-I Model of Employment Services

19. Thank You Ronald Ma MSW RSW Director of Employment Services S.U.C.C.E.S.S. Vancouver, BC, Canada ronald@success.bc.ca