1. Juan Francisco Delgado Morales
Presidente de la Asociación Comunidad
Redes Telecentros
DG Consorcio Fernando de los Ríos
http://facebook.com/juanfradelgado @juanfradelgado

2. ]Main Mission:
Join together and create a network with all the organizations whose efforts are focussed
on the creation, promotion and maintenance of public Internet access centers, to promote
the Information Society innovating in the public access to Information and Communication
Technology (I.C.T.), carrying out this work as a community service.

3. CAPACITY,
PERMEABILITY,
CAPILLARITY
6400 Rural Villages have
telecentres
8,000 Telecentres
3,000 Dinamizador@s
(Telecentres Managers or
Dynamizers)‫‏‬
3.500.000 Active
participants
6 millions collaborators
Broadband Internet access
50.000 High performance
equipments

6. Strategic Objectives I [Action Plan 2010 – 2014]
 1.-Become the Community Association Network of
Telecentres, as a national benchmark in the use of
ICT for the socioeconomic transformation of the
territory and the citizens.
 2.-Promote the telecenters as social innovation
spaces, where people can generate their own new
opportunities in economic and social development.

7. Strategic Objectives II [Action Plan 2010 – 2014]
 3-Promote actions to strengthen the services
provided in the telecentres, aimed at citizens, SMEs
and freelances to accelerate the incorporation of all
of them to the Information and Knowledge Society.
 4.-Bring out the importance of one of the most
important asset we have in the telecenters, the
promoters and dynamization agents.

8. Strategic Objectives III [Action Plan 2010 – 2014]
 5.- To encourage the exchange of public strategies
and successful experiences and best practices at
international level between the partners of the
Community Association Network of Telecentres.
 6.- Provide methods and means to stimulate
creativity and innovation for their social and
economic progress.

9. Intended [Action Plan 2010 - 2014]
 The actions are aimed at:
 Policy makers and technical partners. (Government and Administration)‫‏‬
 Policy makers and technicians from related entities. (Government and
Administration)
 Coordinators and managers of telecentres.
 Associations and interest groups.
 Entrepreneurs and SMEs.
 General public.

10. Action Lines I [Action Plan 2010 - 2014]
 1.1.-Strengthening institutional role and
visualization
 1.2.-Leadership on issues related to the Information
Society in our country.
 2.1.- Generating socially innovative initiatives.
 2.2.-Promoting digital inclusion actions.

11. Action Lines II [Action Plan 2010 - 2014]
• 3.- Strengthening of initiatives for entrepreneurs and innovation
activities in the I.C.T. sector.
• 4.- Training and Education for all network operators.
a) Establish guidelines for training activities, the result of assessment
methodologies and programs carried out successfully. Focused on adapting them
for each group with an outline of activities necessary for the achievement of
objectives, considering possible threats and barriers.
b) Leading strategic alliances with foundations, associations or entities which are
developing digital inclusion actions for citizens or autonomous technological
awareness and SMEs, to align efforts and reuse experiences.
c) Creating a forum with entrepreneurs, SMEs and microtechnology.
d) Analysis of means and channels for contents exploitation.

12. Action Lines III [Action Plan 2010 - 2014]
4.- Training and education for all network operators. (Cont)‫‏‬
a) Development and reuse methodologies, materials and contents,
involving a centralized resource for staff and regional training
programs.
b) Types and themes, structures and formats for content tailored to
recipients.
c) Use cases to create useful content, practical, approachable and
reusable (creative commons).
d) Common patterns of learning and self-learning training. Itineraries,
modules and learning scheme.

13. Action Lines IV [Action Plan 2010 - 2014]
• 5.- Implementation of mechanisms and methodologies for
Knowledge Transfer communication.
 Evolution communication platform. Collaborative platform. 2.0
 Barnetegui technology - Mayors
 Relaunch of the working groups already established and creation of new
groups. Interact with the training activities.
 6.1.- Launching Workshops, seminars and related events
and collaboration with organizations and with the I.C.T.
(International Congress, National Meetings, Seminars,
etc.)

14. Action Lines V [Action Plan 2010 - 2014]
6.2.- Preparation of a diagnosis of the reality of telecentres
nationwide
6.3.-Proposed Quality Models
6.4.-Search and proposals for a sustainable model of Telecentre
6.5.-Development of innovative actions proposed by the
partners

15. New proposals for a new stage ...
New hopes for a new time.
"There is a driving force more powerful than steam, electricity
and nuclear power: the will." Albert Einstein

16. D e v e lo p m e n t in d ic a t o r s - S o c ia l t r a n s f o r m a t io n
120
100
80
60

17. The new Telecentres as spaces to:
Implement projects

19. A public network of 570.835 persons and 730 centers
Wikanda
(39.772
articulos)‫‏‬
Social
Bookmarking
(168 bookmarks)‫‏‬ Slide Sharing
(621
presentatciones)‫‏‬
MicroBlogs
Guadalinfo
(1,400 followers)‫‏‬
Canal
Guadalinfo
Blogs 24,480 videos
(750 blogs)‫‏‬
(3,166 post)‫‏‬
570,000users
noticias 5,520
106,000 activities
6,5 millons visits
per month
Social
Networks Photo
(2,437 amigos)‫‏‬ Sharing
8,100 fotos
700 proposals
2,000 Digital municipalities
volunteers
*Datos desde Mayo 2009
*Incremento mensual medio del 10%
Objetivo: Incremento mensual 20%

21. Transformed through the revitalization
project:
 EMPOWERMENT AND TRAINING
 STAGES OF LEARNING AND GROUP WORK
 CONNECTION & NETWORKING
 TRANSFER TO LAND
 REPOSITORY OF BEST PRACTICES
KNOW PARTICIPATE INVOLVE

25. ¿Have we obtained results?
•‫‏‬Every‫‏%1‏‬invested‫‏‬in‫‏‬human‫‏‬capital‫‏‬formation‫‏‬technology‫‏‬is‫‏‬a‫‏%5.2‏‬increase‫‏‬
in GVA of the territory.
•‫‏‬Structuring‫‏‬and‫‏‬social‫‏‬cohesion‫‏‬in‫‏‬rural‫‏‬areas‫‏‬compared‫‏‬to‫‏‬urban‫‏‬areas:‫‏‬
economics of equality.
•‫‏‬Creation‫‏‬of‫‏‬more‫‏‬than‫‏000.3‏‬direct‫‏‬jobs‫‏‬and‫‏000.6‏‬indirect‫‏‬jobs.‫‏‬
•‫‏‬Have‫‏‬increased‫‏‬access‫‏‬to‫‏‬internet‫‏‬in‫‏‬Spain‫‏‬differentially‫‏‬to‫‏‬other‫‏‬areas‫‏‬where‫‏‬
they are not implemented.
•‫‏‬It‫‏‬has‫‏‬enabled‫‏‬the‫‏‬provision‫‏‬of‫‏‬new‫‏‬services‫‏‬in‫‏‬areas‫‏‬with‫‏‬handicaps:‫‏‬Recipe‫‏‬
electronic appointment, eGovernment, etc.
•‫‏‬Have‫‏‬created‫‏‬new‫‏‬opportunities‫‏‬for‫‏‬entrepreneurs.‫‏‬
•‫‏‬Have‫‏‬served‫‏‬as‫‏‬a‫"‏‬cushion"‫‏‬to‫‏‬the‫‏‬impact‫‏‬of‫‏‬the‫‏‬crisis‫‏‬especially‫‏‬to‫‏‬different‫‏‬
groups.
•‫‏‬Moving‫‏‬towards‫‏‬areas‫‏‬of‫‏‬social‫‏‬innovation,‫‏‬to‫‏‬a‫‏‬strong‫‏‬response‫‏‬of‫“‏‬Living‫‏‬
Labs”‫‏‬

26. racias