1. Arun Jagannathan +91-9500048776
Chennai, India Strategy.sme@gmail.com
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Leadership : Visionary; Management: Inclusive; Personality: Analytical Business Strategy : Data Led Page 1 / 5
25+ yrs in Operations, Consulting, Strategy IR 4.0, DW/BI 3.0, Big Data2.0, Data Sc -ML, IoT
TECHNOLOGY LEADERSHIP for Banking, Insurance, Retail, MFG, Telco US, UK, EU, AnZ, Apac
Offerings: @Strategy/Enterprise level: Data-driven Prescriptive business transformation & Monetization
@Tactical- Data Architecture and Platforming, Machine learning & Cognitive Analytics
@Operations: Data Science / Code Engineering; Bots for Self-service Analytics, Embedded/IoT Systems
 In Leadership roles, Led and motivated large teams from CxO, Business /Delivery Heads, Data
Scientists & Architects (from IT & business) for large global Enterprise Transformation Programs
 Exceptional track record of delivering cutting-edge tech solutions like In-Motion Data Analytics, Real-
Time Mfg Process control, POS/Retail Analytics, Location/GPS-Telematics/IoT, Prescriptive Analytics
 Subject Matter Exper ~ Risk Subvention, Basel III/SII, CRM, Segmentation, Event based Marketing,
Integration of Data Science & Big Data Analytics with BI 3.0 (Operational w/ Tactical intelligence)IPR
 Data Science –Feature Engineering Specialist; Data-driven Rule Engines;
Domain / Industry – Retail+ Inv Banking, Credit Risk-Compliance, Governance, Lending/Asset Mgmt,
Cards+Paym, CallC heuristics; Telco: BSS/OSS XDRs –CRM; N/w Optimn; Retail Analytics/POS/CRM
MFG- Hi-Tech: Process Capability, Predictive Yield, SPC/SQC/TQM, CpK & 3σ, Device drivers(now IoT)
The race to provide extreme Power of Analytics to end-user has led to development right at the
foundation of technology - Programming constructs / APIs and Functions; the Era of Technology
Consulting independent of Code kno ledge is o er.
Consequently, using these constructs, currently recalibrating several business solutio s g ou ds up to
craft modern enterprise-grade offerings: Bots for Self-service Data Ingestion, Data Platforming, Data
Lakes, Cognitive Analytics components, Ensembles, Recommender systems, Embedded Visualization etc.
Principal Architect & Consultant 2009 - 2016 Strategy & Consulting (US/EU/AnZ/AP)
(Startup for Independent Consulting) Latest technologies in Banking, MFG, Retail, Insurance
 Nurtured Startup Inbuilt Systems for delivering Strategy, Consulting and Opns support for IT MNCs
 Built Frameworks, Blue Prints, Design templates, Solution Reference Architectures for end-to-end
digitization in areas of DW/BI 3.0, Analytics, Data Science & Machine Learning –patenting 4 Innovations
 Architectures and Frameworks aimed at promoting a Data Driven E te p ise Transformation and Data
Monetization at multiple BPM identified areas
 In the Technology Advisory Board for a US Mfg Co, into RFIDs for IoT Strategy; and 3 US IT startups for
Big Data /Data Science Products: Leveraging Acumen as a Techno-Functional Versatalist/domain Splst
 Industry Specialist in Training data sets to help Data scientists diversify into Unsupervised learning
('what to predict') using proprietary ensembles and Rule Engines for adoption of BI/BigD insights

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Leadership : Visionary; Management: Inclusive; Personality: Analytical Business Strategy : Data Led Page 2 / 5
As Principal & Expert (Thought Leadership) for HCL Technologies (600+ resources)
 Consulted for many Accounts in UK, US, Australia and Europe for methodology &
roadmap, approach & architecture of Enterprise Data Integration Strategy for BigData & Data Science
 Structured Large deals and redesigned Strategy for revenue models ($300m+) to target existing BIDW
customers with BigData solutions during assignment
 Covered multiple Geographies for Consulting Major accounts – notably
o Zurich Financials (UK) - BigData solutions deep into Straight Thru Process- Claims, U/w, etc
o Aegon, Erste Bank (Austria)– Risk Led Agile BI Infrastructure Mgmnt for Basel III, SII compliance
o Common Wealth Bank of Australia – Multiple Innovations – Logistic Regression(Chaid); Enterp Risk
o Finning – a Caterpillar Co (France) – Building a Command & Control Centre using Telematics, IoT
technology to Stream GPS + Telematics data fed from 10k+ Machines all over UK
As Strategy Head and Sr Managing Consultant (1yr Contract for IBM, BAO CoC -Team of ~120)
 Primary IT Consultant in framing policies (Risk, Governance, Infom Agenda) both in
Consulting and Opns for multiple Banking Clients – Bradesco/Banco Itau (Brazil) & Krung Thai Bank
 Played the Role of Global Banking SME for multiple Banking Clients especially in end-to-end
integrations from Originations to Risk, CRM, Customer touch points
 Published Industry white papers, blue-prints, and Business & Ref Arch models for The Strategy track of
BAO CoC notably including Business Value Accelerator Models
 Conducted IBM University Lectures, Seminars & Workshops at the Atlanta convention attended by
600+ professionals from across the globe
 Holistic Data Management Project for Barclays Cards Division (Africas) – delivered out of HQ in UK
Others : Debt Consolidation for RBS arm - Think Money (UK) – end-to-end Consulting, Design,
Architecture, Data Model Redesign of EDW for Debenhams
As Consultant, Director of Analytics, Virtusa (short assignment) led a large team of 800+ BI resources
Enterprise Data Management / Data Science
Industry first: Created Solution Arch models using Amalgamation Views between structured EDW data
(acquired thru Flume/Sqoop) and unstructured social n/w data; as well as Discretized schemas for Integn.
of Batch/high latency data with low latency (streaming/micro-batch/CEP) data (acquired thru JMS/AMQ).
BigData 2 – Apache Hadoop/Yarn; HDFS HBase-NoSQL-Cassandra; Pig, Hive, ActiveMQ, Spark RDDs
Languages/IDE: Java/J2EE, JavaScript{js} Ipy:thon 3.4, Scala 2.11.8 JVM; Jupyter Nb; Eclipse
Data Science : ScikitLearn, SciPy, NumPy, Pandas, MatplotLib Neon;
M/c learning : Feature Engg; Corr/Regression- Deterministic, decision trees, RandomForest, Clustering
Stats : SPC/SQC, R, 3σ & Cpk, Cohorts, Time-series/temporal data, Bayesian analysis,
Cloud Computing/ Infra– AWS EC2, EMR, S3, Ubuntu 10.04 /12 Cluster; 128 mb; 4-6 core each: 3 VMs,
RealTime Streaming: SQL Stream, CEP –Tibco, MES– Consilium ; M/f : COBOL/CICS Vision+IBM P570
DW/BI – Active, Agile & Real-Time DWH, Opernl BI, Master Data Mgmt, IBM BDW, SPSS, Informatica,
TeraData, FSDM, Data Governance, ODS (IPR) QlikView, Tableau; ESSBASE, Hyperion, DataSets,
BI 3.0 –OWB 9-11, OBIEE, Micro Strategy 8, SAP BO XIR2, Cognos 9.x, DataStage , SAS 8/9 BaseStat |
Data Visualization- D3JS, SVG; Java Script, Octave 2.3.4; MatplotLib;
Enterprise Solutions – EAI ~ Java (SOAP & REST), SoA SCM,B2C, EIM, MES-ERP4- III/5; Oracle 10g/11
Web/Mobile – Android 2.3, HTML5, JSP, jQuery, css3, Angular JS ~Tomcat 7.0,
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Leadership : Visionary; Management: Inclusive; Personality: Analytical Business Strategy : Data Led Page 3 / 5
GE CAPITAL 2004 - 2009 AVP, Head – DWH , BI , CRM
 Report to CIO, dotted line to region CIO, business CRO, CMO and CFO and global DWH head
 Provide Strategic direction and thought leadership to build and implement industry best Component based
Active DWH and world class BI systems
 Serve as a strategic resource across various regional countries being resident expert on BI &DWH
 Work closely with regional and global stake holders in Risk, Marketing, Collections and Finance to provide
thought leadership in supporting Strategic initiatives, bringing in Business Value Benefits
HIGHLIGHTS
 Delivery Mgmt:- Production, DR&BCP, Solution delivery, Infrastructure Mgmt team size
Application support, Customer Data Governance & Security for DWH (BS-7799)& PCI-DSS ~150
 Shared Services delivery for SBI, GE Money, Compliance under COBIT-SOX 404 Incl GDCs
 Credit Risk Mgmt(6.0), Operations, Finance, CRM (Campaign, Channel RoI, ETM), UNICA
AML, Cust services, Tele-Calling/S2S/Dialer/ Collections systems, SAS Analytics Country, Region
 Adoption of Model Risk(OCC), Data Governance, Risk Based supervision-Basel II/III & Global level
 Risk Mgmt (FMEA): Subvention & components / capital allocation / reserve ratios under
PD / LGD /EAD models for Operational and Market risk; Risk Flow Reports Program+RTS $6m
 Statistical/mathematical modelling : MonteCarlo simulation, Linear/logistic Regression P&L, S1,S2.Op
 Global Data Warehouse – Arch, Bus. Modeling & Program Mgmt for global ODS
 Operations and Service Analytics; Data Quality (metrics based service SLAs) Thailand, Swiss
 Financial MIS (GAP /Controllership), Business Analytics (Cubes) & Scorecards Singapore
for Risk, Attrition, Segmentation, Conversion, Propensity/behavior modeling Australia
ACHIEVEMENTS
 $172m Net Income DWH /BI contribution to Cross-sell, Retention, Pre+Post, Core
Relationship lending and Campaign Programs (Portfolio volumes) Load Balancing
 Mentoring Six Sigma Black belt projects: ODS(DFSS),Vault(Lean),BO Direct(NPI) on 8 TB DB
 Technical Architect & support head of wing-to-wing DWH & BI solutions (DBA activities)
 Analytical Marts (Credit Risk, Mining), Cubes, Operational Reports (DM Replica), DWH Portal+
dynamic Scorecards, Ad-hoc reports /queries, metadata layer & WH Portal 6 Web sites
 On-line/Off-line CTP/CRM, Master Data Mgmt /Customer Data Integration Single Customer
Pre/Post-acqn systems using CIF (with challenges of imperfect de-duplication) View thru VPD
 Reduction of 7 days process time every month (Six Sigma Green Belt) & Cards T+2 >T+1 Service Oriented
 On Demand Analytics thru innovative DHW Portal design; Software-as-service Arch for EBM
Zspin Interactive PaloAlto, USA ( 2001 – 2004) .
PRACTICE HEAD
Assignment I . Western Digital (Team size : 30) MFG/ DWH / BI
Consulting Management and proliferation of est pra ti es for Manufacturing industry
& Business Architecting Strategies for Manufacturing and Internet/SC based clientele
Development Building Hybrid business models for start-up Oprns
Projects Engineering Defect Tracking & Decision Support(EDSS), WSCMI, Sales Auto
Clients Western Digital (Freemont, Milpitas, Bangkok),Celetron(Candy),ASAT(Hkg)
Achievements Implemented Agile, Flexible & Cell Manufacturing in EDSS Model
 Full cycle architecture: modeling, design, devt, & deployment (web, c/s)
 Designed DWH, Staged areas, ODSs & DMs, for Real-time data Feeds(4TB)
 Process Capability (Cpk (then @1.1) , 3) OLAP graphical representation
Analytics BI Components: Process Mfg, Product/process genealogy, Predictive yield
Defect tracking; Statistical Correlation-Regression for Failure Analysis

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Leadership : Visionary; Management: Inclusive; Personality: Analytical Business Strategy : Data Led Page 4 / 5
Best Multi-fact snow-flaked multi-Star schemas designed for Corr. Analysis
Technology  Sun Solaris; Unix 8.0(dev), NT/2000 server; IIS server; Oracle 9i (VLDB 2-4TB);
IDE/MiddleW  Visual Studio 6; VB 6.0, VC++, IDE / JDE Java, ER-Win 4.x; ASP, HTML; TIBCO
ETL/ OLAP  Data Stage 5.2; MicroStrategy 7.1.5 ; MSTR Web, Narrowcaster, Administrator
 MS-SQL Server; DTS Analysis Services; Office Web Comps; Oracle BI suite
MES / SPC  Co silliu ; “ie e s Ve a “tatisti al “uit V““, Wi “PC;M“T‘-Architect
COMPAQ 96 -2000 (Manufacturing)
INDUSTRY Manager
(prev. DIGITAL EQUIPMENT(I) LTD ) -ERP/MES/EAI (Systems Integn) REGIONAL Manager – N S I S
 Account management for ESF1/2/3 (Large & SME segment) (Team of 40+)
P & L; $600k- $900k
 Relationship with channel partners & product vendors; designated for BaaN, SSA REGIONAL Systems
 Regional resource management – manpower, training, CC & P&L management MGR(North) Integrn
 Program Mgmt for Mfg Indy: ERP projects, System Integrn; - 90% delivery status (Practice
 BPCS, BaaN, SAP-EAI and MES systems: License, IT & SI services revenues Management)
MES
/ ERP
BaaN IV ; SCM ; DEM Promis TM
- FA Builder; Basestar Open; Consilium (FAB)
Oracle Apps 11–MFG– PPC, APS, MM, SALES, AR; BPCS v6.02(gui)- PeopleSoft
Systems SAP R/3 Business Bus wrapper for EAI- Order Mgmt, PPC, MM, SD
Client Project / Detail Industry
Semi-Conductor MES, SI project for FAB unit (semi-conductor) – SECSII, GEMS Protocols CIM/HiTec
TataBP Solar ERP Implementation (SCM, Financials, Mfg), Education & Trng Electronics
Maruti Udyog Real-time Vehicle tracking/control System for Paint, Assembly Shops Automotiv
Flex Industries NC M/c I-face in Engg Plant - SCM Optimization for Lamination, Film, Chemical
Panacea Biotec Pharma Plant Study, Feasibility and ERP Recommendation, GMP, BMP Pharma
Tech/Platform DEC Alpha 4100 (clusters); Unix 4.0b; Oracle 7.3.x; C++; DEC MQ series
CRESCENT SOFTWARE SOLUTIONS 93- 96 Nov) Sr Consultant
Profile Country level operations- All India Marketing, Sales and Tech support ; Technology
Responsibility Technology & business promotion- Vendor Relationship with US principal & Sales
& Achievemnts Region setup and coverage - offices in Delhi, Bombay, Cal, Madras, Hyd
Projects Time study for Foundry, weld & m/c shop, PDM Integration,
BPR & ERP Implemen. ; India localization/rollout of MRP9000 3.0
B2B initiatives for Automotive, Retail trade, Dealer networks& SCM
Tech/Platform Win NT/ SQL Server, MS Access 2/3; Vbasic; Power Builder 4.x, 5.0;
Clients WMI Cranes Ltd (Mumbai) ; Maternity Equip Inc. San Jose
TECNOVA INFORMATION SYSTEMS (1986-93) Project Mgr
Profile Product Design, Development and Implemen- IMAGES - MRPII system Team of 6
Project(s) PPC (JIT), Shop-floor control, Materials Mgmt, Sales & M, A/r, A/p
Batch Mfg – CRP, MRP, DRP Loading/ Scheduling & Financials
Client(s) ISPL-Gillette; “ a Beauties L o eal, F a e ; ITC Bhadrachalam Paper Board
Client(s) Bennett &Coleman Ltd; Chloride(I) Ltd; Samtel (I)Ltd; PetraBank (Jordan) Analyst
Batch Mfg – CRP, MRP, DRP Loading/ Scheduling & Financials
Tech /
Platform
UNIX; ESPL – S32; Wipro-86; ICIM-2904; PDP 11/70 – RSX 11M+,
C, Cobol – 68000; Ansi74; Micro Focus; Fortran IV/77; CASE tools
RELEVANT PROFESSIONAL QUALIFICATION
Post Grad(D) – Computer Science, AIMO, Delhi 1984

5. ______________________________________________________________________________________
Leadership : Visionary; Management: Inclusive; Personality: Analytical Business Strategy : Data Led Page 5 / 5
Addendum …. BI / Big Data / Analytics / Data Management ; Customer experience
Analytics
Risk Mgmt
Marketing
Customer
Analytics
Data
Governance
Big Data
Analytics
Retail Banking
Manufacturing
CCC-Command &
Control center;
Insurance
Semi-con Fab
Real-Time
OLAP
Process Control
In-memory
Analytics
Enterprise Risk
Mgmt
Active Data
Warehousing
&Multi-tenant
architecture
Extensive Exp
In
ERP, MES,SCM
 Micro Analytics for Risk Mgmt at VISA gateway (/Switch ) – G E Money Bank + SBI
 Statistical Correlation / Regression modeling : Bayesian, K Means Clustering,
 Decision trees and other modeling techniques with Rule engines (for Risk team :2006-08)
Developed multiple Attrition/Risk/Conversion/ Delinquency scorecards; in SAS Analytics
 Linear & Logistic Regression for Analysis ; Time series/ Co-variance,
Monte-Carlo Simulation : for Risk & Delqn prediction : Data Mining and SQL data m tools
 Real-Time Campaign offers @POS for 1.5M customers SBI Credit cards
 Reverse integration of Response Analysis / Codes from CRM/Web Campaigns into Sales
force OLTP Application – 5 illio Ca ds……………………Project ChaRM GE Consumer Finance
 Customer Segmentation, Clustering, Analytics / CRM: Targeting
 Setup of Governance Council, Risk & Compliance, Infom Life Cycle Mgmt, Audit &Reporting
Data Policy & Control, Security Policies, Data Classification & Architecture for KrungThaiBank
 Task : Predicting Offer acceptance Rate (& optimal pricing) in (Simulating) Test & Learn-
R & D phase before actual Campaign Production Run; (Random Forest Model) Used
Randomised procedure (in contrast to deterministic variables used in regular deciling;) Using
R, SAS for modeling, HDFS, NoSql, and client managed clusters – Common Wealth Bank /
Australia (2013)
 Location Analytics for Finning (Caterpillar Co.) UK. Integration of Telematics data & GPS
(@real-time Streaming) low latency source, ingestion to HDFS ; Creation of Amalgamation
Views, Discretization Schemas for Analytics in Rest services /Mobile Layer – for & M/c
Failure Prediction, fuel consumption, Command & Control centre (2013)
 Managed multiple other projects in Click Stream Analytics (E Com); Machine Data
Analytics for US Telco using AMQP, JMSQ, into BigData environment for Analytics (Splunk)
 Multiple other Text Analytics Programs for Sentiment Analysis for NPS, NLP-Taxonomy
for Auto Insurance Claim Arbitration – Zurich Financials / UK
 Standard deviation/Mean/3 Sigma(& CpK) Process Capability Analytics coefficient of
a iatio al ulatio fo Uppe /Lo e “pe Le el a iatio i Data … M“T‘ 7.3 OLAP ;
Using Real-Time streaming of Data from PLCs (with SECS II / GEMS Protocol interfaces with
semi- o e uip ……………for Semiconductor Co. Western Digital (USA)
 Complex Event Processing (Tibco integration) : Maruti Udyog Ltd (Automotive)
 Dynamic LPARs in IBM P series 570 : To swap CPUs, memory resources depending on
Load of large Transaction sets for Risk Analytics, Fraud Detection etc loaded I - e o
 Risk Flow Reports, VaR Analytics (RBox), BO Universes, Cubes for Analytics, XML schemas
fo Basel II & III usi g D a i data o je ts /“oA f o OD“ s OLTP s he a ;
Single Integrated Architecture for Risk, CRM, Collections, Call Centre, Finance, S&M using
ODS & DWH, Operational BI , Analytical BI, MD Cubes, Web Portal
Virtual Partitioning of Customer data - multiple JVs for Loans/mortgages (GE Money) &
Cards (SBI) – using VPD feature of Oracle 10g for Security and Cost Optimization
Automotive (Maruti Udyog – Vehicle Tracking using RFIDs)
Discrete Engineering (Gillete / Indian Shaving Products Ltd); ETO ( WMI Cranes)
Chemicals, FMCG – Fle , L o eal (Using BPCS); Pharma Manufacturing (Ranbaxy/Panacea)
Semiconductor(USA)– Engineering Decision Support System (using SECSII/GEMS)
Seen the Industry grow from MRP to ERP I / II/ III, now ERP5 for Open Source
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