1. MICHAEL A. RAGGE
59 Dernier Road, Tonbridge, Kent UK TN10 3EW
Mobile Phone: +44 07 59-102-0067
Home Phone: +44 017 3-235-3659
E-mail Address: Michael_Ragge@Hotmail.com
GOAL
I am looking for a position around the London, UK Metropolitan Area as a Senior
Solutions Architect/Senior Project Manager/Senior Programme Manager. Currently
require Work Visa Sponsorship to work in the UK.
EDUCAT ION
Oklahoma State University, Bachelors of Science in ElectricalEngineering Technology1 2/87
Oklahoma State University, Associates of Science in ElectricalEngineering Technology1 2/86
T ECHNICAL SKILLS
 I have over 27 years of experience in a combination of Business,
Analytics, and IT.
 Full SDLC dev elopment using Agile, SCRUM, and Waterfall Methodologies,BIG BANG, Phased,
SOA, BI, PM, PMP, Programme Management, MAP,AIM, Portal andE-Commerce development experience
using Microsoft products, Requirements Gathering and Analysis,Oracle,Sybase, SQLServer,Essbase,
LoadRunner,JMeter.
 Use Case methods, SCRUM, Agile,Waterfall,IT Auditing,QA planning,and other Web-enabled engineering
processes and delivered Enterprise best practices.
 Strong RDBMS and DW architecture,design,implementation,support, performanceand tuning,Multi-
dimensional Database Modeling,Star Schema designs,Fact Tables, Dimension Tables, Cubes,designing
Change Control standards and procedures,Run books, Back-Up schedules,Disaster Recovery Modeling,
dev eloping SLAs and Enterprise Database and DW Standards for Oracle,Sybase,SQLServer,MAP,
CrossCut,SharePoint, Open Text,Livelink,JMS,JBOSS,ODI, OBIEE, WebLogic Systems Administration
9/1 0,Informix, Apache,Hadoop, BIG DATA,Hyperion Essbase, C#,C++, VB.NET,.NET,HTML, SonicMQ
Message Server, TCP,HTTP,Biztalk,SOA,and Visual Studio2012.
 Ov er 25 years of Top TechnicalConsulting and Solutions Architecture and Design wherein Idesigned and
implemented StrategicArchitecturalPlans for Long Term StrategicBusiness and TechnicalGoals that were
supported by Near Term TacticalPlans of dev elopmentalsoftware and Informationalsystems, architectures,
and products that increased profitability of Companies through best practices andsolid architectures that
maximized ROI(Returns On Investments) giving the biggest returns for the smallest investments there by
improving profit margins for the entire Company.
 RDBMS: Data Warehouses,Master Data Management (MDM), Multi-DimensionalDatabase Modeling
design, Star Schemas, Fact Tables,Dimension Tables, Cubes,KimballMethodology,Inmon Methodology,
Data modeling,Replication,CrossCut BIengine,BSC, DBI, BPM, TeraData,Apache, Hadoop, BIG DATA,
Erwin,Data Marts,Sybase, Oracle 8i,Oracle9i,Oracle10g,Oracle 11g,MS SQLServer 2000/2003/2005,
Hy perion Essbase,Postgres, Oracle Data Integrator (ODI),MOLAP, ROLAP, OLAP, OLTP, RTOLAP,
Informix,Ardent UniData,UniVerse,Postgres,ISAM, VSAM,MVS,CICS, DB2, RDB, Firebird,Replication,
Stored Procedures, SQL, Transact SQL, T-SQL, PL/SQL, Database PerformanceMonitoring,Testing and
Tuning.
 Business Intelligence: TechnicalBusiness Intelligence architecture, Solutions Architecture, design,
implementation,Perspectives,Objectives, Measures, KPIs, support,performance and tuning, Predictive
Analytics,Business Analytics, Data Mining,Operational Intelligence,Integrated Business Planning (IBP),
PerformanceManagement,Balanced Scorecard(BSC),Daily Business Intelligence (DBI),Business
PerformanceManagement (BPM), DigitalDashboards, Apache, Hadoop, BIG DATA, Tableau, Oracle
Application Implementation Methodology (AIM),GAPAnalysis, Change Control,Run Books, Back-Up
schedules, Disaster Recovery,SLA, SOA,andEnterprise Database and Data Warehouse Standards for
solutions that included AgileMethodologies, SCRUM Methodologies, Business Objects (BO), Web

2. Intelligence, BEA WebLogic,CrossCut,Informatica,Data Stage, Microsoft BI, Microsoft Analysis Services
(SSAS), Microsoft Reporting Services (SSRS),Microsoft Integration Services (SSIS),Teradata,Siebel,
Cry stal, Neteeza, Tableau, Hadoop, Jaspersoft,Qlikview, Cognos, Actuate, Hyperion Essbase,
MicroStrategy,Oracle OBIEE, OEM, ODI, OLAP, MOLAP, ROLAP, HOLAP, APIs, DSS, OLTP, ODBC,
JDBC, OLEDB, and MAP.
EXPERIENCE
Self Employed as Independent Consultant
07/12-Present
Senior Project Manager/ Senior Programme Manager / Engagement Manager/ Senior Business
Intelligence Solutions Architect/ Pre-Post Sales Engineer
Independent Consultant on many various contracts,both civilian and classified projects,by creating Solutions
Architectures and running several Engagements, Programmes,and Projects tofull SDLC and delivering them
under strict SLAs,on time and on or under budget. Specializing in Infrastructure Projects including Data Center
mov es,server collocations and relocations,Networkand server build outs, and support of Infrastructures from
top to bottom. AlsoSpecializing in Enterprise Business Intelligence(BI) solutions,Master Data Management
(MDM), Data Warehousing (DW),MAP, Microsoft BI, SSAS,SSRS, SSIS, Business Objects (BO),Informatica,
Apache, Hadoop, BIG DATA, Tableau, Jaspersoft, Qlikview, Cognos, C#, C++,VB.NET, .NET, HTML,
SonicMQ Message Server,TCP,HTTP,Biztalk,SOA,CrystalReports,Oracle OBIEE, ODI, Data Stage,BPM, BSC,
PredictiveAnalytics,KPI, Tableau,and Dashboards. Develop and maintain budgets, engagement plans,project
plans, using Waterfall,Agile,SCRUM Methodologies, creating Programme plans, test plans, regression test
plans and testing, creation of automated and manualtest plans and scripts for user interface, defect identification
and resolution,defect metrics, perform hands-on unit,group,system testing,and ad-hoctesting.
HP Enterprise Services BIEIS - IM&A, Plano, TX.
01/12-07/12
Senior Programme Manger/ Solutions Architect/ Engagement Manager/ Pre-Post Sales Engineer, BI
ES Transformation and Integration Division
BI Defects Engagement Manager for Reporting Tower of CIGNA Healthcare 5010project.Managedallthe defects
for Reporting Tower for the CIGNA 5010initiative. Expertise in HIPPA 5010including 837 (Claims), 835
(Remits),834(Benefits),999 (Acknowledgements),270(Benefit Inquiry),271 (Benefit Response),276 (Claim
Status Inquiry), 277 (Claim Status Response),and 277CA (Claims Acknowledgement). Worked with Executive
Lev el internal/externaland customer resources with Agile,and SCRUM Methodologies tomanage, identify,
prioritize,track,and resolve all catastrophic and criticaldefects for the CIGNA 5010 Reporting Tower Engagement
initiative. Expertise in Quality Center (QC) 10.0 and Service Manager (HPSM) 9.21. Worked onsite at the
customer’s site in Windsor CT for 6 months 14 to24 hours a day 7 days a week tobring about completeness and
correctness of all majors reports for HIPPA 5010 compliancesuccessfully.
Self Employed as Independent Consultant/Contractor
02/09-01/12
Senior Project Manager/ Senior Programme Manager / Engagement Manager/ Senior Solutions
Architect/ Pre-Post Sales Engineer
Independent Contractor on many various contracts by Architecting Solutions, developing,and running several
projects and Programmes tofullSDLC with Waterfall,Agile,SCRUM Methodologies and delivering them
under strict SLAs,on time and on or under budget in industries such as Retail,Airline,Transportation &
Warehousing,Insurance, Oil & Gas (Amoco, Texaco, Conoco) Midstream, Upstream, Downstream,
Energy,Telecommunications,Multi-Media,Healthcare (Blue Cross and Blue Shieldof Texas. Specializing in
Infrastructure Projects including Data Center moves,server collocations and relocations,Networkand server
build outs,and support of Infrastructures from top tobottom. AlsoSpecializing in Enterprise Business
Intelligence(BI) solutions,Master Data Management (MDM), Data Warehousing (DW),Microsoft BI, SSAS,
SSRS, SSIS, BO, Informatica, Apache, Hadoop, Tableau, Jaspersoft, Qlikview, Cognos, CrystalReports,
OBIEE, ODI, Data Stage,BPM, BSC, PredictiveAnalytics,KPI, Tableau,and Dashboards. Develop and maintain
test plans,regression test plans and testing, creation of automated and manualtest plans and scripts for user
interface,defect identification and resolution,defect metrics,perform hands-on unit,group,system testing,and
ad-hoc testing.
Oracle Inc., North AmericanConsulting, Business Intelligence/EPMDivision,Plano, TX.
02/08-02/09
Senior Principle Consultant/ Senior Solutions Architect/ SeniorProgramme Manager / Engagement
Manager/ Pre-Post Sales Engineer, Business Intelligence Division
TechnicalProject Manager for custom Oracle AIM DW/BIwith .NET project for a tribal casinoin Northern
California. Identified database schema issues and implementedprocesses that will facilitatecustomization and
growth for future requirements and upgrades. Responsible for building strong customer relationships by
dev eloping,delivering,and providing strict adherence toservices defined under SLA and Business Intelligence.
Supported theSales Organization with Pre-Sales and Post-Sales duties of dev eloping and presenting

3. demonstrations andQ&A sessions, developing Requests For Proposals (RFPs), running requirements gathering
sessions, dev eloping GAPanalysis,developing Root Cause Analysis and Migration plans,developing Statements of
Work (SOWs), developing Project Definition Documents (PDDs), Budget plans,Project WorkPlans,
Communications Plans,QA plans, ResourcePlans, design documents, developing Pilot Projects,running the
projects, creating and presenting status reporting,and delivering projects for the fullSDLC on time and on budget
with Waterfall,Agile,and SCRUM. Senior Technical Analyst/Architect for the G7LPre-processor Rewrite project.
Senior Project Manager for Oil & Gas Midstream (Amoco)Oracle and .NET project. Senior Technical
Principle Consultant/Architect,for NationalDefense Top Secret Project,designed Balanced Score Cards (BSC),
Daily Business Intelligence (DBI), BI, OBIEE, OBIA, Master Data Management (MDM), and Dash boards while
using Agile and SCRUM Development Methodologies. Researched,documented,prepared presentations, and
presented multiple solutions toclient and senior management team members. Trained in BEA WebLogicSystems
Administration (WLS) 9/10,OBIEE, and Oracle Data Integrator (ODI) 10.1.3.x, Apache.
BlueCross & BlueShield of Texas,Plano, TX (Contract).
02/07-08/07
Senior Manager of Business Intelligence and Senior TechnicalArchitect
Managed cross-functional development team of 1 2 developers,DBAs, System Admins,ETLdevelopers,Analysts,
and Report Writers on .NET architecture. In charge of Master Data Management (MDM) andBIAssessment
Tools projects for predictive analytics of utilization management of all core products and Programmes using
Agile and SCRUM Methodologies. Iov ersaw thedevelopment and implementation of multiple,complex,
corporate-wide reporting/analytics/informatics systems and information-based solutions. Imanagedbusiness
intelligence and data warehousing professionals. Iwas responsible for targeting technicalinformation -based
solutions at complex business problems/needs. Designing SOA Architectures built strong customer and vendor
relationships. Duties included consulting and developing N tier heterogeneous PC and LINUX Networks,PC
Networks,RDBMS Data Warehouse Systems, Multi-dimensionalData Modeling, MicroStrategy,and Star
Schemas.
Encisive LLC, Plano,TX.
02/06-02/07
Director of Data Warehousing Services/ Lead Data Warehouse Architect/ SeniorSolutions
Architect/ Pre-Post Sales Engineer
The position consisted of 50% Management -1 00%Technical and “Hands-on” responsibilities. Duties include
managing cross-functionalapplication development team of up to1 5 developers,DBAs,System Admins, Network
Admins, Report Writers,and Analysts developing using Agile and SCRUM Methodologies with multiple
technologies including .NETtosupport the company’s BIengine. In charge of Multi-Million Dollar Multi-
CorporateBIOrganizationalAssessment Tools projects for Human Capital Strategies for BlueCross &
BlueShield of Texas.Created and updated appropriatedesign documentation for allmanaged projects and the
department for managing Business Performance,Human Capital,and Organizational Assessment initiatives.
Duties include consulting and developing Master Data Management (MDM) Solutions,N tier heterogeneous PC
and LINUX Networks, heterogeneous PC Networks,heterogeneous RDBMS Data Warehouse Systems,Multi-
dimensional Data Modeling,Star,and Snow Flake designs. Duties alsoincluded being theLead Architect,Lead
DBA, Lead Sy stem Admin, Testing Manager using LoadRunner, andLead Report Writer. Developed and
maintained Infrastructures,test plans,regression test plans and testing, created automated and manual test
plans and scripts for user interface,defect identification and resolution,defect metrics,performed hands-on unit,
group, system testing,and ad-hoc testing. Duties included Pre-Post Sales Engineering responsibilities of
Software and System demos and Question and Answer sessions with cu stomers and potentialcustomers toassist
the sale of Softwareand Services.
Self Employed as Independent Consultant/Contractor
09/04-02/06
Senior Project Manager/Senior Solutions Architect/ Pre-Post Sales Engineer
Independent Contractor as W2 or 1099 basis on many various contracts by Architecting,developing,and running
sev eralprojects and Programmes tofullSDLC with Waterfall,Agile,SCRUM and delivering them under strict
SLAs, on time and on or under budget in industries such as Retail, Tribal Casinos, Airline, Transportation &
Warehousing,Insurance, Oil & Gas (Amoco, Texaco, Conoco) Midstream, Upstream, Downstream,
Energy,Telecommunications,Multi-Media,Healthcare (Blue Cross and Blue Shieldof Texas). Developed and
maintained Master Data Management (MDM) Solution plans, test plans, regression test plans and testing,Black
box and White box testing, created automatedand manualtest plans and scripts for user interface,defect
identification and resolution,defect metrics, performed hands-on unit,group,system testing,and ad-hoc testing.
Specializing in Infrastructure Projects including Data Center moves,server collocations and relocations,Network
and server build outs, and support of Infrastructures from top tobottom.
ACS Inc. Government Records Division,Dallas,TX (Contract).
10/05-01/06
Internet eBusiness ApplicationDevelopment Manager, Government Records Management Division
The position consisted of 7 5%Management -25% Technicalresponsibilities. Managestaff of 1 2 Developers,
DBAs, Sy stem Admins,Report Writers, Tier 2 Support,Network Admins,Engineers, and Project Managers for 5

4. Internet browser based product lines using Agile and SCRUM Methodologies with .NETArchitecture (Landmarc,
LandAccess, LandRecords,eRecording,and TitleSearch). Management responsibilities include capital budget
expenditures, BI, Master Data Management (MDM), MultiDimensionalData Modeling, MicroStrategy,
Business Performance Measurements, and project evaluations,defining project deliverables,plans and
assumptions with Waterfall and Agile Methodologies. Determine resources that willbe needed for each
initiative, evaluating current staff and conduct hiring and terminations for theeBusiness internet group.
Generatecost savings analysis and ROImodels. Iassumed the role of the lead architect and a constructive rolein
the v ision of the existing or new infrastructure of the web products that ACSoffers their clients. Knowledge and
experience with web hosting,Customer Support Systems, Testing Manager using LoadRunner, architecting
hosting services and consolidation of hosting services.
FedEx Kinko’s, Dallas,TX (Contract).
08/05-10/05
Interim Senior Manager, Field Operations Division
Interim Senior Operations/Development Manager responsible for the 2 core Enterprise Application systems and
operations/development groups using LoadRunner,implementing Agile and SCRUMMethodologies. Thefirst
sy stem and group (5 developers, DBAs,System Admins,,Network Admins,and analysts) was ACD (Authoritative
Customer Database System)which was used as the customer repository for authorizing customer information,
customer credit cards, and tax exempt status information. Thesecond system and group (3 developers and
analysts) was OTPCentral(360Commerce POS based Order ToPay CentralPOS sy stem)which was used as the
central repository for alltransactions and orders of customers from over 1100 Ret ailCenters across the United
States and Canada. Iwas responsiblefor theday today operations of these Enterprise Retailsystems and
subsy stems that are the core “Breadand Butter” of their Office and Print Services Field Operations Division.
Adea Solutions (Verizon), Irving,TX (Contract).
02/05-06/05
Programme Manager/ Senior Project Manager/ Senior Solutions Architect/ Engagement Manager
Was responsible for overallsupport,execution,and success of the $70 Million Verizon Retail
Telecommunications BSG 2005Transformation and Optimization Initiative using Waterfall,Agile,and
SCRUM Methodologies with .NET Architecture. Successfully handled Programme Management and Project
deploy ment within schedule, cost,and performance constraints and validating that BSG IT met the contractual
serv ice levels (SLAs). Imaintained management of time,cost, risk,communications,human resources, and
quality for serviceand project deployment. Coordinated, internally and externally, cross-functionalteams (both
on-shore and off-shore) tomeet overall goals and establish,deliver,and manage the Integrated Master BSG IT
Schedule. Developed contingency plans for high profile/risk projects and initiated,planned,developed,and
implemented processes which led to successful delivery of projects. Iinterfaced with Programme Management,
Engineering,Project Management, Testing using LoadRunner, and Sales Account Teams on internaland external
processes and schedules. Icreated activity reports,status reports,scorecards,dashboards,decks, and matrices
and presentedthe information on a weekly if not daily basis toupper management and thePr ogramme
Management Office. Isuccessfully met or exceeded 90% of all Programmegoals for the entire 2005year within
the first 2 quarters of 2005.
Tririga Inc., Las Vegas,NV (Contract).
09/04-12/04
Senior TechnicalProject Manager/ Senior Solutions Architect/ Engagement Manager
TRIRIGA® "The Leader in Enterprise Workplace Management"is an enterprise softwarecompany that provides
web-based solutions toautomate, integrate,and manage the fullarray of Design -to-Operation (D2O) processes,
from construction and capitalimprovement,tofacility management (FMS), SOA (Service Oriented
Architectures),warehousing,and operations. Responsible for managing theadministration of assigned projects,
including Project Definition, Project Status reporting, Project Quality,and Project Staffing using Waterfall,
Agile, andSCRUM Methodologies.Responsible toassure that the project is delivered “on-time” and“on-
budget”.Scheduled project review meetings, wrote and distributed weekly reports, administered and approved
project time and expenses,managedand approved project billing.Worked cooperatively with other organizations
within TRIRIGA (both on-shoreand off-shore) toaccomplish project workin an efficient andquality manner.
Project Manager TAB certified in TRIRIGA’s 8i Platform,Oracle9i,and applications. Specializing in
Infrastructure Projects including Data Center moves,server collocations and relocations,Networkbuild outs,and
support of Infrastructures from top tobottom.
Harte Hanks Inc., Fort Worth, TX.
07/03-07/04
Director of BMW Marketing Technology/ SeniorSolutions Architect/ Pre-Post Sales Engineer
Prov ided strategic,short & long range management of department and project activities.Gatheredproject
requirements from Clients,Vendors, and Senior management.Participated in or lead design meetings and
conferences with clients.Created and updated appropriate design documentation for allmanaged projects and
the department for Marketing Campaigns, BI, Master Data Management (MDM)Solutions and Plans,
Multi-DimensionalData Modeling,Warehousing,Distribution,and RetailOrder Fulfillment initiatives.
Performed technicalarchitectureservices,IT Auditing,Quality Assurance planning, for new and existing projects.
Responsibilities included P&Lfor department along with recommending and evaluating technologies appropriate

5. to projects in development.Kept trackof all project requirements and ensured delivery of a quality product.
Strong object oriented design anddevelopment skills while using Agile and Waterfall Methodologies.
Dev eloped and maintained test plans, regression test plans and testing,Blackbox andWhitebox testing, created
automated and manualtest plans and scripts for user interface,defect identification and resolution,defect
metrics, performed hands-on unit,group,system testing,and ad-hoc testing. Duties included Pre-Post Sales
Engineering responsibilities of Software and System demos and Question and Answer sessions with customers
and potentialcustomers toassist the sale of Software and Services.
O’Connor Consulting,Grapevine,TX.
07/01-02/03
Director of Technology/ CTO/ Practice Manager/ Senior Solutions Architect/ SeniorEngagement
Manager/ Pre-Post Sales Engineer
Duties includedgrowing and managing the O’Connor Consulting Professional Services Practice up to25
consultants (DBAs, System Admins, NetworkAdmins, Programers,and Business Analysts)by planning
appropriatestaffing and resources,Revenue,P&L, Quality Assurance, recruiting,hiring, firing, assessing,and
ev aluating performance versus practice objectives and timetables. Duties alsoincluded managing cross-
functionalapplication development team of 1 2 developers,DBAs,System Admins, Network Admins,Report
Writers,and Analysts (both on-shoreand off-shore). In charge of a $7 Million Multi-Corporate RetailPOS site
integration project using Waterfall,Agile,and SCRUM development Methodologies. Created and updated
appropriatedesign documentation for allmanaged projects and the department for Marketing Campaigns,
Warehousing,Distribution,and RetailOrder Fulfillment initiatives. Duties include building strong customer
relationships by negotiating,developing,It Auditing,Quality Assuranceplanning,Jmeter,Biztalk,delivering,and
prov iding strict adherencetoservices defined under Service LevelAgreements (SLA)for Data Warehouses,
Application Development projects, BPM, Master Data Management (MDM), and BIin many industries
including SOA Service Oriented Architectures for,Retail,Airline, Tribal Casinos, Transportation &
Warehousing,Insurance, Oil & Gas (Amoco, Conoco) Midstream and Downstream, Energy,
Telecommunications,Multi-Media,Healthcare,Pharmaceutical, RealEstate, and Internet/E-Commerce. Duties
include consulting and developing N tier heterogeneous PC .NET Architectures and UNIX Networks,
heterogeneous PC Networks, heterogeneous RDBMS Data Warehouse Systems, Multi-dimensional data modeling
and Star Schemas. Developed andmaintained test plans,regression test plans and testing, Black box and White
box testing,created automated and manualtest plans and scripts for user interface,defect identification and
resolution,defect metrics, performed hands-on unit,group,system testing,and ad-hoc testing. Duties included
Pre-Post Sales Engineering responsibilities of Softwareand System demos and Question and Answer sessions
with customers and potential customers toassist thesale of Software and Services. Specializing in Infrastructure
Projects including Data Center moves,server collocations and relocations, Networkand server build outs, and
support of Infrastructures from top tobottom. Worked on a part time basis at times while working fulltimeon
v arious independent contracts.
Dell Financial Services, Austin, TX(Contract).
12/01-05/02
Senior TechnicalProject Manager/ Senior Solutions Architect
Duties includedmanaging cross functional application development team of 22 developers,DBAs, System
Admins, NetworkAdmins, and Analysts developing Business Objects, BI, BPM, Jmeter, Master Data
Management (MDM), Multi-dimensional Data Modeling,andWeb Intelligence. Isuccessfully completed
managing a fullSDLC project,using Agile and Waterfall Development Methodologies, in excess of $2 million
dollars, for the core business strategy of the company tomigrate applications from NT based platforms toa
combined Unix AIX, Linux, NT,and Windows 2000 based strategy. The core applications include thecompany’s
“Breadand Butter” Leasing and Inventory management based around InfoLease and WSS IVRand several other
disparatesystems including JD Edwards One World and the Direct Billing system. A full relocation of the Data
Center andNOC was accomplished in parallelwith theInfoLease, Direct Billing system,and WSS IVRJD
Edwards projects. This project was delivered under budget and 2 weeks ahead of schedule. Specializing in
Infrastructure Projects including Data Center moves,server collocations and relocations,Networkand server
build outs,and support of Infrastructures from top tobottom.
Quadrem Inc., Dallas,TX (Contract)
03/01-07/01
B2B/BI Integration Manager
Duties includedmanaging application development team of 1 6 developers, DBAs,System Admins, Network
Admins, andAnalysts using Agile and Waterfall Development Methodologies. Duties includedProject
Managing, BI, Master Data Management (MDM), designing Multi-DimensionalSnow Flake Schemas,
dev eloping correct Business Process based Data Models, IT Auditing,Quality Assuranceplanning, Jmeter,and
implementing Enterprise widestandards and infrastructurefor entire Enterprise Wide KnowledgeManagement,
QA, Testing and Validation, Integration,Hosted Solutions,Communications,Project Plans, Budgets, Business
Continuity andDisaster Recovery Modeling. Idesigned “Digital Dash Board” portals for storing and access toBI
and BPM knowledge across the Enterprise. Designedand developed complete Enterprise wide Business BIand
TechnicalBITraining Programmes and Training Documents for the entirecompany and alleMarketplace

6. customers. Ihave extensiveexperiencein successfully managing the implementation of BIbased eMarketplaces
for the Mining, Minerals,and Metals industry.
Informatica Corp., Network Business Unit, Plano,TX (Contract).
11/00-03/01
ApplicationDevelopment Manager/Senior Solutions Architect/ Pre-Post Sales Engineer
Duties includedmanaging application development team of 1 2 developers, DBAs,System Admins, Network
Admins, andAnalysts developing with Informatica's core ETLand Data Warehouse products,Java,EJB,
JavaScript,SOA (ServiceOriented Architectures), Business Intelligence, Business Objects,Project Server,
Web Intelligence,POS, EDIANSIX12 Standard Documents 810,850,855,Oracle 8i,NT,AIX, Solaris,Sybase,
ASP, Ascential/WebSphere,IIS, Apache,Web Servers,Inprise Application Server,SonicMQ MessageServer, and
HTMLfor N-tier projects.Duties included designing,developing,IT Auditing, Quality Assurance planning,and
implementing Enterprise widestandards and infrastructurefor the entire Enterprise. Duties alsoincluded full
Project Management tasks and responsibilities using Waterfall Methodologies. Experience in successfully
managing E-commerce Analytical projects utilizing Informatica's core ETLand Data Warehouse products,
Master Data Management (MDM), Multi-dimensional data modeling, Star& SnowFlake Schema
design, Java,EJB,JavaScript,Business Objects, Web Intelligence,EDIANSIX1 2 Standard Documents 810,
850, 855,Oracle 8i,NT,AIX, Solaris,Sybase, ASP, IIS, Apache,Web Servers, Inprise Application Server,
SonicMQ Message Server,and HTMLtoSAP/R3, Siebel,and PeopleSoft for N-tier projects.Specializing in
Infrastructure Projects including Data Center moves,server collocations and relocations,Networkand server
build outs,and support of Infrastructures from top tobottom.
Born Information Services Inc., Dallas,TX.
09/99-10/00
Senior Project Manager/ Technical Data Warehouse Architect/SeniorSolutions Architect/
Engagement Manager/ Pre-Post Sales Engineer
Duties includedmanaging cross-functional application development teamof 24 developers,DBAs,System
Admins, NetworkAdmins, Report Writers, and Analysts developing with Microsoft Technologies (including
partnership with Microsoft) such as SAP/R3,JD Edwards,RUP, POS, VB 6.0, ASP, C++,Java, JavaScript,
Ascential/Websphere,ASP, HTML,COM+,IIS, Apache, SQLServer, Project Server,Oracle,Business Objects,
Web Intelligence,and other Microsoft Technologies. Duties included building strong customer relationships by
negotiating,developing,delivering, and providing strict adherence toservices defined under ServiceLevel
Agreements (SLA)for SOA Data Warehouses and Business Intelligence in industries such as Retail (Zales,
Babbages, Game Stop), Airline,Transportation & Warehousing, Insurance, Oil & Gas (Amoco, Texaco,
Conoco) Midstream, Upstream, Downstream, Energy,Telecommunications,Multi-Media, Healthcare
(Blue Cross and Blue Shield of Texas, VHSValley Healthcare Systems),Pharmaceutical,Real Estate,and
Internet/E-Commerce. Duties alsoincludedMaster Data Management (MDM), Multi-dimensional data
modeling design, Star Schema designs,Technicaland Business writing of Statement of Works (SOW),
Project Proposals, Project Deliverable/Definition Documents (PDD),SLA,TechnicalWhite Papers, PMO, RFQ,
RFP, RFI, FAQ, Quality Assurance plans,Enterprise wide IT Auditing,Installation Documents,Trouble Shooting
Documents, Business Analysis Documents, Requirements Gathering Documents,Gap Fit Analysis Documents,
Risk Assessment Documents,Business Continuity, Disaster Recovery planning,Process improvement, QA
standards, Project Tracking Documents, Turn Around Documents,Change Control Documents, complete
deliv erableProject TechnicalDocuments, Project Close Out Documents,and Project Post Mortem Documents
using Waterfall Methodologies. Developed and maintained test plans,regression test plans and testing,
Black box and Whitebox testing, created automated andmanualtest plans and scripts for user interface,defect
identification and resolution,defect metrics, performed hands-on unit,group,system testing,and ad-hoc testing.
Duties includedPre-Post Sales Engineering responsibilities of Software and System demos and Question and
Answer sessions with customers and potential customers toassist the sale of Software and Services. Specializing
in Infrastructure Projects including Data Center moves, server collocations and relocations,Network and server
build outs,and support of Infrastructures from top tobottom.
SABRE Inc. (AmericanAirlines), DFW, TX.
01/98-09/99
Senior Data Warehouse DBA Manager/ Senior Solutions Architect/ Pre-Post Sales Engineer
Duties includedmanaging cross-functional application development/Database Administration team of 33
dev elopers/DBAs developing with SQLServer,Oracle,Websphere,Hyperion Essbase,SAP,VB 5.0,ASP, and
HTML. Also, was responsible for managing thedevelopment and performance of employees. Icreated
Department and employee objectives, Business Intelligence, IT Auditing,Quality Assurance plans,and
performance evaluations. Duties included building and managing Data Warehouses in DB2, Oracle 8i,Sybase,
SQL Server,Master Data Management (MDM), Muti-dimensional data modeling, StarSchema designs,
managing DBAs and resources for allDatabase Engineering Outsourcing projects andProgrammes for all
platforms including Unix,Linux,AIX, Solaris,HP, AS400,SAS,RPG, NT, and mainframe MVS,CICS.
Responsible for building strong customer relationships by developing, delivering,and providing strict adherence
to services defined under SLAs in the Airline& Transportation,and Real Estate Industry using Waterfall
Methodologies. Duties included Pre-Post Sales Engineering responsibilities of Software and System demos and
Question and Answer sessions with customers and potential customers toassist the sale of Software and Services.

7. Specializing in Infrastructure Projects including Data Center moves,server collocations and relocations,Network
build outs, and support of Infrastructures from top tobottom.
SaucedoEnterprises (MCISystem House), Dallas, TX.(Contract).
07/97-01/98
Senior Data Warehouse Architect Consultant/ Senior Solutions Architect/ Project Manager/
Engagement Manager
Duties includedmanaging application development team of 1 2 developers, DBAs,System Admins, Network
Admins, andAnalysts developing with Microsoft Technologies (including partnership with Microsoft) such as
SAP, PeopleSoft, Websphere,Siebel, VB 5.0,ASP, C++,ASP,HTML, COM+,POS, SQLServer, and other
Microsoft Technologies. Duties included consulting and developing 1/2/3/Ntier heterogeneous PC and UNIX
Networks,heterogeneous PC Networks, Multi-dimensional data modeling, StarSchema design,
heterogeneous RDBMS Data Warehouse Systems (including Oracle,Sybase, Informix,SQLServer,Hyperion
Essbase, AS400, RPG, DB2,NT, AIX,Solaris, HP, SAP, PeopleSoft,Siebel,VisualBasic,NOC contracts,LEC
contracts,Direct Billing system, Internet/Intranet,and Smartstream). Responsible for building strong customer
relationships by developing,delivering,and providing strict adherence toservices defined under SLA and
Business Intelligence in industries such as Airline, Transportation & Warehousing,Insurance,Oil & Gas, Energy,
Retail (Hyde Retail),Telecommunications (MCI), Video& Broadband Media,Healthcare(Blue Cross and Blue
Shield of Illinois), Pharmaceutical,Real Estate,and Internet/E-Commerce using Waterfall Methodologies.
Sybase Inc., Professional Services, Dallas,TX.
05/95-07/97
Senior Data Warehouse Architect Consultant/ Senior Solutions Architect/ Project Manager/ Pre-
Post Sales Engineer
Duties includedmanaging application development teams of 3 to23 developers,DBAs, Systems Admins,
Network Admins,and Analysts developing with PowerBuilder,SAP, Business Intelligence, Sybase,Oracle,
ISAM, VSAM, DB2, CICS, Websphere,AS400,RPG, MVS,VTAM,and ODBC. Duties included consulting and
dev eloping 1/2/3/N tier heterogeneous UNIX Networks, heterogeneous PC Networks,Master Data Management
(MDM), Muti-dimensional data modeling, StarSchema design,andheterogeneous RDBMS Data
Warehouse Systems. Responsible for building strong customer relationships by developing,delivering,and
prov iding strict adherencetoservices defined under SLA and Business Intelligence in industries such Airline,
Transportation & Warehousing, Retail(Wal-mart,Tyson Food, Payless Cashways),Insurance, Oil & Gas
(Amoco, Texaco, Phillips, Conoco) Midstream and Downstream, Energy, Video& Broadband Media
NOCs (Vyvx),Telecommunications NOCs (AT&T,MCI, WilTel), Healthcare (BlueCross and Blue Shield of
Oklahoma), Pharmaceutical(Foxmeyer Pharmaceuticals,Merck& Co., Bristol-Myers Squibb),and Internet/E-
Commerceusing Waterfall Methodologies. Duties includedPre-Post Sales Engineering responsibilities of
Software and System demos and Question and Answer sessions with customers and potentialcustomers toassist
the sale of Softwareand Services. Specializing in Infrastructure Projects including Data Center moves, server
collocations and relocations, Network build outs, and support of Infrastructures from top tobottom.
Paranet Inc.(SPRINT), Tulsa,OK.
12/92-05/95
Practice Manager/ Senior Data Warehouse Architect Consultant/ Solutions Architect/ Pre-Post Sales
Engineer
Duties includedgrowing and managing the Paranet ProfessionalServices Practice up to40consultants (DBAs,
Sy stem Admins, Network Analysts, and Analysts) by planning appropriate staffing and resources, Revenue, P&L,
Quality Assurance, recruiting,hiring,firing, assessing,and evaluating performance versus practice objectives and
timetables. Duties alsoincluded consulting and developing heterogeneous UNIX Networks,heterogeneous PC
Networks,NOCs,LEC contracts,Star Schema designs,and heterogeneous RDBMS Data Warehouse systems
including MVS,AS400,RPG, CICS, DB2, Oracle,Sybase,ISAM, VSAM, Websphere, SQLServer. Responsible for
building strong customer relationships by developing,delivering,and providing strict adherencetoservices
defined under SLA and Business Intelligence in industries such as Healthcare (Blue Cross and BlueShield of
Oklahoma), Airline,Transportation & Warehousing, Oil & Gas (Amoco)Upstream,Midstream,and downstream,
Energy,Video& Broadband Media,Telecommunications,State Government,and RealEstateusing Waterfall
Methodologies. Duties included Pre-Post Sales Engineering responsibilities of Software and System demos and
Question and Answer sessions with customers and potential customers toassist the sale of Software and Services.
Specializing in Infrastructure Projects including Data Center moves,server collocations and relocations,Network
build outs,and support of Infrastructures from top tobottom.
WilTel (MCI), Tulsa,OK.
07/90-12/92
Data Warehouse DBA Architect Manager/ Solutions Architect/ Project Manager/ Pre-Post Sales
Engineer
Duties includedmanaging the Department of 1 2 developers and DBAs,NetworkAdmins,and System Admins by
planning appropriate staffing and resources,P&L, Quality Assurance,IT Auditing,recruiting,hiring,assessing,
and ev aluating performance versus department objectives and timetables. Duties alsoincluded Multi-
dimensional data modeling, Star Schema designs,Disaster Recovery Modeling for Applications,
Networks,NOC monitoring,ILEC contract negotiations, and Client Server Data Warehouse models, Business

8. Intelligence,Waterfall Methodologies,Business Continuity Modeling,and Full Software Life Cycle
planning,designing,building,implementation intoProduction, and Production Support,Direct Billing System,
dev eloping relational database standards and documentation on multi-platform,Open Systems, relational
databases using Sybase,Oracle,RDB, Informix,ISAM, VSAM, and DB2 CICS, MVS,AS400,RPG, database
management systems on AIX, Sun OS,NT,and Sequent platforms. Duties further included supervising t he
Database Administration group including budgeting, making assignments,developing career enrichment
Programmes,assessing training needs, maintaining employment levels for thegroup,and managing projects for
the Broadband Media and Telecommunications Industries. Isupported the Marketing Department in a Pre Sales
and Post Sales Engineering role by traveling tomeet prospective customers and performing presentations and
Q&A sessions of customized NOC softwaresystems. Specializing in Infrastructure Projects including Data Center
mov es,server collocations and relocations,Networkbuild outs,and support of Infrastructures from top to
bottom.
AtlanticResearch Corp., Professional Services, Dumfries, VA.
10/89-07/90
Hardware/Software Systems Engineer/ LAN Admin/Pre Sales Engineer/ Project Manager
Duties includedmaintaining and procuring allcomputer hardwareand supervising three LocalArea Networks
(LANs) of approximately 200 users from theNOC located in Dumfries VA. Duties alsoincluded contrac t bidding,
designing, installing,and supporting of Nov ell and Banyan Vines Local Area Networks on commercial,military,
and government sites. Duties alsoincluded Pre Sales Engineering responsibilities of Software and System demos
and Question and Answer sessions with United States MarineCorp customers and potentialUnited States Marine
Corp customers toassist the saleof Softwareand Services. Iused Proprietary United States Marine Corp Software
to manage Project Time Lines, Scopes, andBudgets. Maintained a Secret Security Clearance.
E-Systems ETAG,Falls Church,VA.
02/88-10/89
Senior Associate Electronic SystemsEngineer/Project Manager
Duties includedsystem integration,testing,data collection, and calibration,as well as preparing discrepancy,
failure,and maintenance reports. Assistedin writing and verifying test procedures for various Satellite
Communications based digital helicalscan and analog longitudinal scan wideband recorders, DigitalRobotic
Juke Boxes, HPAnalyzers, and interrelated hardware. Created Engineering Training courses and taught the
proper operation and maintenance of wide bandrecorders tonew employees. Imaintained a Top Secret TS
Security Clearance including EBI/SBI.