Our SMS Assistant automates communication via SMS by sending, receiving, and replying to inquiries in natural language. It saves time and money, improves customer satisfaction by answering questions quickly, and works across all phones and software. The SMS Assistant provides a fast, low-cost way for businesses to communicate with customers about products, prices, availability and more. It handles customer requests efficiently without the need for human intervention, reducing costs for the business.

1. Build your kind of business
Communication made effortless
Our SMS Assistant automates
the sending, receiving and
replying of any inquiries made in
natural language
Our SMS
Assistant
saves time
and money
Our SMS
Assistant
improves
customer
satisfaction
Our SMS
Assistant
works with all
phones and
softwares

2. Let your fingers Jessica’s case
do the talking
SMS
In this day and age, one can subscribe to all manner of text messaging
services. From medication reminders and weather alerts to news
headlines, sports scores and even novels broken into 160-character ASSISTANT
“chapters” - there is huge demand for this convenient channel of
communication. Internet search engines such as Yahoo! and Google
now have short messaging services that enable users to get driving
directions, movie times, or local business listings just by texting a
query to the search engine‘s phone number. Social networking services
such as Dodgeball even use SMS to alert people who live in big cities
when their friends are nearby. The possibilities for integrating SMS into
lifestyle and business are just about limitless.
Since its inception in late 1980, the short message service (SMS) has Do u have new Android
phones on promo
taken the world by storm. Today, SMS is used to communicate anything
from teenage flirting to corporate advertising. In fact over 5 trillion Hi! We have the following Android
handsets on promotion: HTC,
messages were sent in 2010 and this number is expected to rise to 8.7 Samsung, Sony Ericsson, LG and
Motorola. Please tell me which one
trillion by 2015! you are interested in.
I think I like Samsung most
From checking your store opening hours to changing a flight ticket, Currently we have Galaxy S II
and Galaxy S.
ArtiSol’s SMS Assistant provides a fast, low-cost contact channel
Wot is the price
support solution for your business.
Galaxy S will cost you 130 and
Galaxy S II will cost you 290 in
your current subscription plan.
SMS text messaging is fully compatible with all languages supported
Do u have them in stock
by Unicode. These include the vast majority of the world’s written
The nearest store to you on
languages. Xyz Street and I have 10 in
stock. For further availability
please check http://www.
androphonesproviderxyz.com/.
Besides text, SMS messages can also carry binary data making it
possible to send ringtones, pictures, operator logos, wallpapers,
animations, business cards (e.g. VCards) and WAP configurations to a
mobile phone via SMS messages.
One major advantage of SMS is that it is supported by 100% GSM mobile Jessica has seen advertisement from her
phones. Almost all subscription plans provided by wireless carriers mobile provider in the local newspaper on
include inexpensive SMS messaging service. Unlike SMS, mobile her way to work. Her mobile is already old
and she has heard from her friends that
technologies such as WAP and mobile Java are not supported on many android phones are nice and worthwhile
old mobile phone models and often carry additional subscriber costs. having, especially for social networking
and different apps.
Consumers all over the world have come to rely on their mobile phone as
Jessica can find out all the information she
an essential communications tool. They personalize it, take it everywhere needs to make a buying decision - directly
they go, and many cannot imagine living without it. from our SMS Assistant! As a result she
feels empowered and privileged as a
customer.
SMS Assistant attends to her desires
instantly, without the need for human
intervention. And the CFO is not jumping
When one develops a habit as a child it’s through the roof because of the high cost
of retail outlets and contact centres
likely one will carry it into adulthood

3. People
aged 12 - 45
send 60% more text
messages than make 7 key reasons to
voice calls
deploy SMS Assistant
Teens send
on average
one SMS message 1 SMS messages can be sent, read and replied to at any time
every 10 minutes
2 SMS messages can be sent to an offline mobile phone
Global SMS traffic
is expected to 3 SMS messaging is not intrusive
increase to 8.7 trillion
messages from 5
trillion in 2010
4 100% of GSM mobile phones support SMS messages
Almost 5 Two-way SMS messages allows customers to reply to messages
2.5 billion
people are 6 Billing systems allow charging for the services we provide
subscribed to SMS
text messaging 7 Unique natural language processing tool makes communication easy
services
There are at GP
least twice
as many active MOBILE
USER 1
GATEWAY
PROVIDER
MOBILE
OPERATOR 1
SMS users as
active email users BU
On average MOBILE BUSINESS MOBILE
USER 1 USER OPERATOR 2
text messages
are read within 4
minutes compared to
48 hours with email MOBILE SMS MOBILE
USER 1 ASSISTANT OPERATOR 3
... ...
The ability
to send text
messages was
the primary reason
given by teens for
getting a mobile
www.artisol.com

4. SMS Assistant presents your organization with
a unique opportunity to automate customer
communication via the SMS channel
How do we do it? We help build a unique Knowledgebase for your business. We
provide the application that enables user inputs to be read and responded to. You
just tell us what content you want to deliver. Once installed, we provide a user
friendly dashboard system, enabling you to introduce and update new content as
required, or you can simply ask us to do this for you. Once your knowledgebase
is in place, we connect it with your telecom provider’s gateway. After that and
few rounds of SMS tests you are ready to launch your new business initiative.
Of course all dialogs are carefully stored by our analytical tool, which enables you
Our value
to track all necessary quantitative and qualitative results. Based on this analysis, proposition
it will be easy for you to change, add or delete some knowledge. With time you
can encompass more and more knowledge and your SMS assistant’s capabilities Statistically 80% of
will grow far beyond your current expectations. And of course, you can always
rely on our expertise and guidance to help you along the way.
inquiries are related
to high volume,
repetitive inquiries
SMS Assistant
automates high
volume, repetitive
inquiries freeing up
1 Control Dashboard helps you with three main
activities; knowledgebase management, user
management and system parameter integration.
your resources
Knowledgebase data is built and structured
in elements or fields; Issue, Header, Input and
Output. Outputs and inputs can be independent
or connected, as is required to provide logical Allowing your manual
multi-step responses
support effort to
concentrate servicing
more complex issues
Increasing revenue
2 Control Dashboard enables organizations to
streamline knowledge and reporting data,
opportunities
helping to facilitating sales, customer care, or
any other relevant processes by bringing critical
information forward. In addition, to making
this information available up front, Control
Reducing
Dashboard provides the capability to drill down
specific locations within the knowledgebase, support costs
while simultaneously providing navigation to all
other areas. Administrators also have the ability
to click through to specific records and change
them accordingly in real time AND enhancing the
customer experience
ArtiSol Middle East & Africa
Suite 3207 Indigo Icon Tower
Jumeirah Lake Towers, Dubai, UAE
T: +971 (0) 4 447 7608
info@artisol.com
www.artisol.com