Saunders-McDermott Consulting offers a range of stakeholder engagement and communications training workshops to help organizations maintain positive relationships. The workshops cover topics such as media relations, crisis management, presentation skills, and stakeholder engagement. They are tailored to each organization's specific needs and challenges. The trainers use their extensive industry experience to provide practical strategies and interactive exercises to significantly improve participants' abilities to engage stakeholders.
This document discusses the effects of new media technologies like Facebook and smartphones. It explores how these technologies may change human relationships and influence people. Key concepts discussed include the displacement of strong social ties with weak ones online, compensatory media use for those with low self-esteem, and issues like distraction, multi-tasking and how search engines may impact critical thinking skills. The enduring questions are how new media will change relationships and change people.
The document discusses different stakeholder profiles commonly found in Australia, including loyalist sceptics, passive and analytical profiles, and all or nothing profiles. It analyzes what motivates each profile and how to effectively engage with them, noting they require clear communication, explanations rather than hype, and a collaborative rather than competitive approach. The profiles prioritize certainty, avoiding conflict and failure, and want commitments to be followed through on.
The IABC Los Angeles held their annual awards banquet on June 24, 2009 at Dodger Stadium. Attendees enjoyed networking and touring the stadium's press box and dugout. The event featured speeches from the chapter president and keynote speaker Reed Dickens, former assistant white house press secretary. Awards were given to Linda Livingstone for the SUCCESS Award and Danielle Scott for the Sunshine Volunteer Award. The new board of directors was welcomed by incoming president Christie Ly.
Reuse 07 Presentation By Janet Saunders Session 4 AJanet Saunders
This document discusses additional behavioral change methods for building community acceptance of recycled drinking water, specifically core belief research. It describes core belief research, which identifies the deep-seated beliefs that influence stakeholder behavior. Examples of core beliefs that may impact views on recycled water are provided. The document also summarizes two major water recycling projects in Australia that used community consultation, and discusses how core belief research could have helped understand barriers to the rejected Toowoomba referendum.
Saunders-McDermott Consulting offers a range of stakeholder engagement and communications training workshops to help organizations maintain positive relationships. The workshops cover topics such as media relations, crisis management, presentation skills, and stakeholder engagement. They are tailored to each organization's specific needs and challenges. The trainers use their extensive industry experience to provide practical strategies and interactive exercises to significantly improve participants' abilities to engage stakeholders.
This document discusses the effects of new media technologies like Facebook and smartphones. It explores how these technologies may change human relationships and influence people. Key concepts discussed include the displacement of strong social ties with weak ones online, compensatory media use for those with low self-esteem, and issues like distraction, multi-tasking and how search engines may impact critical thinking skills. The enduring questions are how new media will change relationships and change people.
The document discusses different stakeholder profiles commonly found in Australia, including loyalist sceptics, passive and analytical profiles, and all or nothing profiles. It analyzes what motivates each profile and how to effectively engage with them, noting they require clear communication, explanations rather than hype, and a collaborative rather than competitive approach. The profiles prioritize certainty, avoiding conflict and failure, and want commitments to be followed through on.
The IABC Los Angeles held their annual awards banquet on June 24, 2009 at Dodger Stadium. Attendees enjoyed networking and touring the stadium's press box and dugout. The event featured speeches from the chapter president and keynote speaker Reed Dickens, former assistant white house press secretary. Awards were given to Linda Livingstone for the SUCCESS Award and Danielle Scott for the Sunshine Volunteer Award. The new board of directors was welcomed by incoming president Christie Ly.
Reuse 07 Presentation By Janet Saunders Session 4 AJanet Saunders
This document discusses additional behavioral change methods for building community acceptance of recycled drinking water, specifically core belief research. It describes core belief research, which identifies the deep-seated beliefs that influence stakeholder behavior. Examples of core beliefs that may impact views on recycled water are provided. The document also summarizes two major water recycling projects in Australia that used community consultation, and discusses how core belief research could have helped understand barriers to the rejected Toowoomba referendum.
Short presentation i gave to the 'Circle of Influence' of StartupDelta providing an overview of the Dutch tech-entrepreneurship ecosystem. Views expressed are my own.
12th National Water Conference Day Three 2.30pm Janet SaundersJanet Saunders
The document discusses using behavioral change tools to better understand community attitudes towards introducing recycled drinking water. It suggests combining tools like core belief research and attitude/behavior matrices with traditional consultation. This would provide insights into stakeholders' beliefs and emotions, helping design effective education programs to build support for recycled water. The approach has been successfully used overseas but could help address the emotional responses that often impede recycled water projects.
Examples Of Our Work Saunders Mc Dermott ConsultingJanet Saunders
SMC provided meeting facilitation and stakeholder engagement services for several water conservation projects for local councils. This included developing and facilitating various stakeholder meetings, producing supporting materials, monitoring feedback, and tracking outcomes. The meetings helped improve understanding of issues, reduce conflict, and support behavioral changes among communities and industries to reduce water usage during drought conditions. Feedback indicated the engagement efforts successfully increased awareness, managed emotions, and achieved project goals around water infrastructure plans and conservation targets.
Core beliefs are deep-seated beliefs that influence all aspects of a person's life. Core beliefs develop over time through interactions and experiences. They are difficult to change but the intensity with which they are held can increase or decrease based on new information. Core belief research identifies nine processes by which people form core beliefs and can determine a person's core belief profile and predict their behaviors. Understanding a stakeholder's core beliefs using this research allows effective engagement and movement through stages of change.
Best Practice Crisis And Issues Management A Recommended Approach By SMCJanet Saunders
The document provides guidance on crisis management and issues management. It defines what constitutes a crisis, examples of crises, and how crises are categorized based on their scale. It also outlines the key components of an effective crisis management plan and issues management kit, including roles and responsibilities, communication procedures, and stakeholder identification. The importance of issues anticipation, prevention, and regular plan evaluation is emphasized.
Kristin Lowe reflected on a human sciences seminar where she and classmates discussed the difficulty of predicting human behavior and accurately measuring reactions. They covered how the act of prediction could influence the predicted behavior. As an example, Jessy, Jump and Kristin discussed a psychology experiment where a casually dressed person and well-dressed person acted injured in public, and it took many more people to help the casually dressed person, showing that moral judgments affect human behaviors.
The Aclas Guest Paging System allows restaurants to reduce counter congestion and noise by providing guests with pagers to notify them when their order is ready. This improves the dining experience for guests by allowing them to sit and relax away from the counter area. Using a paging system also benefits restaurants by reducing labor costs and increasing sales through creating a more relaxing environment that encourages customers to return and bring others.
The document is a soils map of the Bel Tech Tin Mill site that shows different types of soils across the property. It uses abbreviations to label the various soil types in different areas. The map provides information about the soils composition and distribution over the land to understand conditions for development or agriculture.
Short presentation i gave to the 'Circle of Influence' of StartupDelta providing an overview of the Dutch tech-entrepreneurship ecosystem. Views expressed are my own.
12th National Water Conference Day Three 2.30pm Janet SaundersJanet Saunders
The document discusses using behavioral change tools to better understand community attitudes towards introducing recycled drinking water. It suggests combining tools like core belief research and attitude/behavior matrices with traditional consultation. This would provide insights into stakeholders' beliefs and emotions, helping design effective education programs to build support for recycled water. The approach has been successfully used overseas but could help address the emotional responses that often impede recycled water projects.
Examples Of Our Work Saunders Mc Dermott ConsultingJanet Saunders
SMC provided meeting facilitation and stakeholder engagement services for several water conservation projects for local councils. This included developing and facilitating various stakeholder meetings, producing supporting materials, monitoring feedback, and tracking outcomes. The meetings helped improve understanding of issues, reduce conflict, and support behavioral changes among communities and industries to reduce water usage during drought conditions. Feedback indicated the engagement efforts successfully increased awareness, managed emotions, and achieved project goals around water infrastructure plans and conservation targets.
Core beliefs are deep-seated beliefs that influence all aspects of a person's life. Core beliefs develop over time through interactions and experiences. They are difficult to change but the intensity with which they are held can increase or decrease based on new information. Core belief research identifies nine processes by which people form core beliefs and can determine a person's core belief profile and predict their behaviors. Understanding a stakeholder's core beliefs using this research allows effective engagement and movement through stages of change.
Best Practice Crisis And Issues Management A Recommended Approach By SMCJanet Saunders
The document provides guidance on crisis management and issues management. It defines what constitutes a crisis, examples of crises, and how crises are categorized based on their scale. It also outlines the key components of an effective crisis management plan and issues management kit, including roles and responsibilities, communication procedures, and stakeholder identification. The importance of issues anticipation, prevention, and regular plan evaluation is emphasized.
Kristin Lowe reflected on a human sciences seminar where she and classmates discussed the difficulty of predicting human behavior and accurately measuring reactions. They covered how the act of prediction could influence the predicted behavior. As an example, Jessy, Jump and Kristin discussed a psychology experiment where a casually dressed person and well-dressed person acted injured in public, and it took many more people to help the casually dressed person, showing that moral judgments affect human behaviors.
The Aclas Guest Paging System allows restaurants to reduce counter congestion and noise by providing guests with pagers to notify them when their order is ready. This improves the dining experience for guests by allowing them to sit and relax away from the counter area. Using a paging system also benefits restaurants by reducing labor costs and increasing sales through creating a more relaxing environment that encourages customers to return and bring others.
The document is a soils map of the Bel Tech Tin Mill site that shows different types of soils across the property. It uses abbreviations to label the various soil types in different areas. The map provides information about the soils composition and distribution over the land to understand conditions for development or agriculture.